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Toys"R"Us
3435 Oak View Dr, Omaha, NE 68144, United States
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Toys
Comments
Fr
Review №1

My recent trip to Toys R Us was sure a pleasure. Seems like they have tried to clean up the store and there was plenty of merchandise on the shelves. I was able to get my grandson very nice gifts for his third birthday.

Ro
Review №2

Great place for toys and the such, however, it is a real shame that it is closing shop. If it is still open I highly recommend coming here for great toys and gifts for all ages before they close shop permanently. Much better than online shopping and should be supported in their last few days around, they deserve it for all the wonderful joy theyve given kids over their many decades of existence.

Jo
Review №3

This store has horrible customer service I called to ask about upcoming spring sales and was told NO COMMENT! And hung up on. If this store is one that is closed they deserve it completely!

St
Review №4

Whatever you do, buy in store and not online. They are so disorganized and do not know what they are doing. I ordered some things for Christmas in November. I’m getting emails now that state my items are out of stock, and if hey don’t ship by mid January that I will be refunded. So I called customer service to cancel the order because I need these items before Christmas as gifts not a month later. They said they have no way of canceling orders for anyone at any time.... how does that make sense? So it’s one big cluster and their customer service is a waste of time. They even told me that the emails I’m getting in regards to my items are more up to date than their system is and they wouldn’t know what the status was until later. Idk what to do now.

An
Review №5

It was a sad day. The shelves are now empty and the doors are forever closed on one of the many places I lived as a kid. The lastest victim of the big box stores and online shopping.

Al
Review №6

Going out of business sale. Helmet for daughter was $16 but very high quality. Picked up a few gifts and summer items. Deals will get even steeper as they get closer to going out of business. Keep an eye out!

Ch
Review №7

Great going out of business sale. I am sad to see this place close. I need brick & mortar stores. I like to see my items BEFORE I purchase.

Do
Review №8

Allowing kids to browse and choose a toy is a very happy experience at Toys R Us. I love coming here for presents.

Ed
Review №9

Great but high priced. To bad they are done for.

Cl
Review №10

It’s sad that they’re closing but the employees and friendly and knowledgeable and the managers are very understanding

St
Review №11

Huge selection, some items pricey but sales can be good. Very well organized to find what needed easily.

To
Review №12

Always a must stop when we visit omaha. Going to miss Toys R Us when there all gone.

Za
Review №13

The sign on the front of the store says price match guarantee but when we showed them a cheaper price they said they could not do it. Hmmm how convenient. On top of this we had a 20% off coupon for any one clearances item and when we tried to use it they said we could not use it because the item we wanted was on sale not clearanced. Hmmm whats the difference between clearances and a sale?

Jo
Review №14

Its no wonder they are going out of buisness, even with the going out of buisness sale its still cheaper to go next door to Walmart to buy the same item for cheaper. At least there are suddenly more people working there now than in all the time it was ever open combined, cant walk 5 feet with out running into an employee. I hadnt seen a normal register open in years untill my last visit to check out the sale.

Gi
Review №15

Its has a lot of toys and helpful staff reall recomend it

Se
Review №16

It was great. Girl at the counter was very nice and helpful.

Sh
Review №17

Me and my friend and her son plus his dad were there and one of the cashiers were rude to us. I used to work at a toys r us n I know you are not supposed to take customers that way

Da
Review №18

Slow getting new, current toys. Shopkins season 9 released Jan 1 and still dont have them in stock.

La
Review №19

I would not recommend lay away. Period.

Ch
Review №20

So we came here for the show Toy Box toy that they said was available and there were none? The girl cashier when I asked had no idea and seemed to have no knowledge about product and offered no help. Disappointed in our trip!

Ca
Review №21

Still love and VERY sad to hear they are going away.

M
Review №22

Closing down but was a decent store.

Lo
Review №23

Tons of cool stuff for kids. A little messy but thats to be expected when you have kids tearing your store apart every other minute.

Ja
Review №24

Would think they would have a better selection!

Gr
Review №25

One young lady with a wonderful smile turned my so so visit to a 5 star experience, I wish I remembered her name she was Amazing! !!!!

Da
Review №26

Always have a big selection of the toys Im looking for.

Ja
Review №27

Staff here has been friendly in my experiences. Store seems pretty well maintained.

Ke
Review №28

Place was hot and not very well lit.

cr
Review №29

Came in for a tee ball set for my daughter. Sandy was very nice and helpful

Ad
Review №30

Sadly, this location is closed for good.

ZE
Review №31

Great place to shop for yourself and kids.

Ka
Review №32

Horrible customer service dont have the roys that walmart has waste of time

sh
Review №33

Great place to find the toy u r looking for!!

Dr
Review №34

Going out of business sale is finally producing good sales.

Je
Review №35

Great toys sad its closing

Tr
Review №36

Had tge game I wanted cheap too

An
Review №37

High prices, dirty outdated store, virtually no workers to be seen, and one cashier. Waited in line 10 minutes to get checked out. Theres a reason why no one shops at Toys R Us anymore.

Da
Review №38

The last of the store front toy stores. Not much of a selection (depending on what one is looking for). Plenty of exclusive collectables but higher prices than other internet toy competitors, alas, the financial troubles.

ra
Review №39

Still over priced and they did not put all of my purchases into my bag. I got home discovered I was missing two items. I returned to the store to get them. They had three other bags waiting for others who also did not get everything they purchased.

Ti
Review №40

Its pretty much empty, I would not wait until Friday if you want to buy something before they close for good

Cu
Review №41

Lots of toys. Clean friendly

Ch
Review №42

No good discounts going on. Toys r us closing deals are almost non-existent

RO
Review №43

My wallet is going to miss you

jo
Review №44

Sometimes has some good lego sales

Je
Review №45

Rude manager, I understand there going out of business but please be pleasant.

Na
Review №46

Amazing customer service today ;)

Ch
Review №47

Pretty unorganized store, packed with to much stuff.

Sc
Review №48

Dirty store and not a good selection for a toy store. Walmart out does this store

Ta
Review №49

Great. Checker was very helpful

Ma
Review №50

Clean and lines were fast moving.

Ti
Review №51

Better than the one in manawa

Su
Review №52

Even though they are going out of business the staff was very friendly and helpful.

Be
Review №53

Tried calling to see if they had a certain toy in stock and no one came to the phone for 25 mins. I just hung up. I tried looking online but it wouldnt even bring the toy up.

Br
Review №54

Had everything we were looking for. Their selection of Barbies is a bit small.

Bu
Review №55

Couldnt get help from an associate for the life of me. For around 35 minutes I tried, but nothing

Ro
Review №56

It was a mess and trying to get any help it just wasnt there

Pa
Review №57

Going out of business. Nothing more to say

Rh
Review №58

Good bye old friend

Wa
Review №59

As Always Toy R Us is AWESOME !!

Ma
Review №60

Childrens heaven parents nightmare

Jo
Review №61

Closing the store... Such a shame.

Je
Review №62

Going out of business, couldnt find anything I was looking for.

ja
Review №63

Dosent matter going out of business.

Wi
Review №64

Over priced and staff is unhelpful and uninformed

Jo
Review №65

I poor service, credit card machine down the day after Xmas.

Co
Review №66

Going out if business..no other comments

Mi
Review №67

Sad to see they closed their doors..

Sh
Review №68

My family will miss ToysRus...

Sh
Review №69

Very unorganized hard to find things because the locations are all over the store.

Jo
Review №70

Toy I was in the market for was listed for $20+ more than at competitor!

Je
Review №71

Sad to see them go.

Na
Review №72

Less collection and prices are not great

De
Review №73

The store was dirty and not stocked very well.

Li
Review №74

Very nice people

Ha
Review №75

The workers are nice

Ch
Review №76

Lot of options available for kids but prices are too high

Co
Review №77

Great toy store

Mr
Review №78

Huge selection, my son keeps me in here for hours.

CJ
Review №79

Staff is not helpful and not friendly.

Ty
Review №80

Amazing Store to bad its Closing

Sh
Review №81

Your kids wont want to leave!

So
Review №82

So sad they are closing

Ko
Review №83

So sad to go...

Ma
Review №84

Love going here

Br
Review №85

They are now closed.

De
Review №86

Going out of business

it
Review №87

Good collection

As
Review №88

No longer an option

Br
Review №89

Place is a mad house

jo
Review №90

Store is closing

Gr
Review №91

Had to ask for help

Li
Review №92

Its closed

St
Review №93

Only store in town

Sk
Review №94

High prices

Co
Review №95

Price Match!!

Ma
Review №96

Wide variety

Ti
Review №97

Friendly

Jo
Review №98

Very well

An
Review №99

Very nice place, there are all the toys one is looking for.

Information
79 Photos
99 Comments
3.7 Rating
  • Address:3435 Oak View Dr, Omaha, NE 68144, United States
  • Site:https://stores.toysrus.com/ne/omaha/toy-store-omaha-ne-9521.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 402-697-9970
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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