So I had a tough time with Toys-R-Us this year. They have a great selection and everything you could want. The people are good too. BUT ever since the bankruptcy the prices are higher than everywhere else. Plus they will not price match this year. So just as an example I went to get a game. It was $6 more for the same game I could get across the street. So I had to go to the other place. On 3 toys it was a $16 difference. So just be aware of that this Christmas season. Just to clarify, this is priced against other brick and mortar stores, NOT Amazon.
Only a few more visits and theyll know me by name - they already know my face. Im a regular and a member of their rewards club. Literally has paid for all the diapers for 2 kids! Staff is always helpful and kind - even if theres a problem with something they make it right. The variety of products is so-so in the store, but basically anything you need is online.
Awesome ! They were really helpful when I went there. Im saddened that they had to close like a hundred stores. But hopefully they can snap back. And if anybody is looking for a toy I would go to Toys R Us before anywhere else. Thank you sincerely Matthew Wright.
Had to return an item I purchased online. The girl that helped me had been with some very rude customers prior to helping me but she was super sweet nonetheless. We joked around and laughed super hard. She was unable to pull up my info by my rewards number, but did all she could to find it. She and a manager went above and beyond to help. By the time I left, my cheeks hurt from smiling and laughing so much!!!
They had what I was looking for and the workers were quick to help and show you where the product was located. Only gave a 4 star cause transformers are to high priced.
Hopefully Toys R Us can stay in business, so that one can see the toys in person. However proximity to Walmart is tough competition for them. And if you want to send the a toy to somebody in another city the ease of online shopping is difficult for them to match.
Great place to find birthday presents for any childs age. Great lego selection.
Always a great time with my daughter very large have every toy you can imagine!
So sad to hear these stores going away. Always able to find some thing that I was unable to live with out.
This is the best toys r us that Ive ever been to. Employees were helpful and friendly, large selection of toys and necessities, and most impressively it was so clean and organized!
Theyre awesome employees! Incredibly helpful and genuine. They really care for their customers!
Great selection if toys are your goal. Notre choices than elsewhere, and if tikmes correctly, decently priced.
Great selection of toys including a lot of stuff you wont find at Walmart but the prices are pretty high.
You can find pretty much anything related to kids here but the price is a bit higher
Great place to shop for the children. Helpful friendly staff
Great afternoon of found some really good deals and the staff were very happy 😁
Lots of selection and great staff but they might be a little too helpful.
Big toy store with a great selection, especially on name brands like Lego, Barbie, etc. Massive selection of board games. Not always the best prices, but they run a lot of sales and specials, especially on black Friday.
Great place to shop. The staff is so friendly!
Great looking for Troll toys had a good selection staff helpful.
Bankrupycy Sales are now finally worth it. But if your reading this all the good stuff is gone. Powerwheels are left.
Surprised to see quite a few things prided quite a bit lower then walmart, target etc.. I was Definitely pleased with my purchases and the help of the employees.
Great place to take kids to will be sad to see the end of Toys R Us!
Although they are going out of business, the store was neat and well organized and clean. The staff was friendly and helpful.
Store is closing says up to 30%off. Most of the store is 10% off didnt see any 30% few items 20%. Sections had no discount. Lots of merchandise left.
Kinda pricy but you can get a good deal too. Too bad its closing
Nice place, Lots of Options, But Prices are Way to High co.pared to other place..Was lookn for an electronic Monopoly for Son as a Christmas gift, ToysrUs wanted $39.95 so I went across street to Walmart, where I got Same Game for $19.99
Not the easiest store to find things in. The employees are few but very helpful, but if you cant get ahold hold of one of them and you dont know your way around the store, you probably will have a bit of difficulty in finding what you want. That was my experience, and I observed that that was most of the other shoppers experiences as well.
This particular store has the most helpful employees.
Helpful, friendly staff. Store is organized and well stocked.
Sad to see go but good memories z
Ordered a few items online. Got an email confirmation saying one of the items had shipped, however it was a different item delivered. When i called customer service they blamed it on the post office. I explained how the item shipped was not the item recieved. They went into theor system, marked the item i got as recieved but ive yet to recieve the other item they say was shipped and are blaming it on the post office
The store is ok, prices are a bit high. Selection of certian toys are great, while other brands are not as much.
I am a doll collector! so I enjoy going to toys r us every now and then to see what they have
Always find adorable baby/kid toys/clothes.
Awesome stuff here, havent been in a while, forgot how cool it was here.
Asked for assistance finding items...service was Great!
Fun place to walk around prices are a bit high
Great place to buy toys and baby items!
Nice selection but difficult to find assistance.
There are toys youd never even imagine here! The staff is always friendly and helpful
Selection is superb. Prices, not so much.
High prices but great memories.. Will miss this place!
I am new to the area I have gone to the store twice and both times had to leave before buying anything because it is too hot in the store. If you want to make money maybe make it more comfortable to shop in. Very disappointing.
When you walk into this Toys R Us, it looks like it would be a cool place. Then you head to your desired area of the store and once you get there you realize that it really isnt a cool store and here is why.-Prices: The prices are outrageous, they want near twice the price that some retailers like say Walmart want. Their Discounted items are for the most part broken toys that they knock a dollar off because they dont want to throw it away. These discounted items sit on the shelf for more than 2 years at time too, so pass on it like the other 1,000 people that seen it before you.- Products are old: Any collector can walk by the action figure sections of this store and tell right away they dont update their stock at all. Theres items that have been on the shelf for more than 4+ years. Ever heard of the wrestler Shelton Benjamin? If you havent, this guy hasnt wrestled for the WWE in well over 3 years, but they have about 25 action figures of him, and thats usually what they have at all times because the new shipments of WWE products would sell out in a week and they wouldnt replace those until 2 months later.- Service: The employees are extremely rude here. Every time I have shopped here its the same few people walking around and they just could give a crap less about you. For instance, if you ask the Store Manager as she likes to call herself, about where you could find the newest action figures she is completely clueless about product lines that arent barbie. The people that are in their electronics department have really gone south as well. I used to go in and be able to socialize with a few of the employees that worked there about a year or so ago. They always took interest in my childs needs and my concern for them being gamers. They always had GREAT recommendations too. Now you go into R-zone and they just act like your a idiot and recommend bad OLD games to you because it seems like they are trying to clean their stock up.- Sales Pitches: Every damn time you go to check out they harass you with Rewards Cards, Buyer Protection Plans, Babys R Us crap, Batteries and other add ons Seriously I dont want those products, quit harassing people and let them inquire on their own. It shouldnt take 5 minutes to check out with 2 action figures.Over all this stores quality has gotten horrendous in the last year and I recommend shopping else where to save money, get the newest toys and get better service.
Great prices. not a lot of inventory.
Went shopping there on hot Friday this year they didnt have too many great spectacular deals
Its closing for good on 1 July
Only toy store in town is best toy store.
My kids love this place!!💜💚💙
I can see why they are closing the doors.
Good size with a good baby section
Going out of business prices still higher than other places and most of the good stuff, like Pokemon cards, went to other retailers before they cut pricing.
Great toy selection and nice employees
Nice store. Weird people.
Huge selection, good sale prices.
Nice place to shop, to add it is closing
Costumer service can be a little better
They are going out of business here in Onalaska, and are currently liquidating the entire store
Fun place to shop for toys!!
Great selection but some things are over priced.
Even though they are going out of business and lowering prices, everything is still so expensive!
Goodbye Toys R Us. This location is now permanently closed. 😔
Nothing special...big box you store.
Selection but wayyy overpriced.
They are going out of business and toys are still super expensive- only 5-10% off.
Limited choices due to closing/out of business
Always will be remembered
Could not find thunderbirds toys, not even one.
They are going out of business, there is nothing to share.
Has all the toys we need for our kids
Best toy in town
Good clearance prices
Sad to see them closing
Going out of business:(
Fun place to shop
To bad going out of business
I got gamg banged
Too bad they closed.
Got what I went for and left.
Toy selection isnt what it use to be.
👍
Good store bad company
Closing. Nothing left
Great place
We were not there
Going out of business
Have almost everything I want
Ok
They are not very friendly
What a headache!!
Where a kid can be a kid!
It is closing!
Hard to find items
Closed the doors
Overpriced
Everything toys
Friendly staff
Goodbye