I am 100% satisfied with the work that was on my 1978 Corvette. In addition to the quality work, I want to mention my appreciation for their customer service. They went out of their way to locate some hard to find parts and they were in constant communication with me on the status of my vehicle. HIGHLY recommended.
After I hit some debris and popped my tire on I-90, the guys at Oneida Service Center went out of their way and made a special drive out to Utica just to find me the correct tire for replacement. Because of their dedication to customer service I was able to get back on the road in just a couple hours. Many thanks.
They got me in the next day and checked some things out I was concerned about and made some adjustments to my breaks that another shop did incorrectly, but now feel solid and correct. I definitely will be going back!
Had a initial 24 point inspection and they came back with outrageous quote and not to mention they failed to see and say it needed control arms so it would have been even more then the original quote. So I didnt go through with having the work down here. Had it done elsewhere for half the price they quoted me. But with that said the staff seemed very professional and kind and I liked how they do there digital quotes.
Great friendly service and they did an awesome job
Just made my 1st appointment for next Mon. Will update how the experience turns out.
Kind of expensive, but, any car work is. The guys seem to be good at telling you exactly what is wrong and not charging you for other things on top of that. They actually look for what your problem and fix it.
Best mechanics Ive ever had the pleasure of doing business with, when it comes to auto experts these guys are the best.
Amazing place. Helped me out when I was in a tight spot. 100% will use again.
They got my car in right away and the problem was fixed alot sooner and cheaper than I thought. Best mechanic in the area. We bring all our vehicles here.
Quick and efficient. Thank you
Jon is great and creates a very welcoming environment. You always feel like family when you come here and they go out of their way to take care of you. They are very knowledgeable and thorough in their work. This is the best service shop in the area by far!
The owner was very upfront and honest about what I needed for my car!!!!
Oneida service center was recommended to me by a friend. They have serviced my vehicle 3 times and each time Im met with professional, courteous service with fair prices. They go out of their way to make sure Oneida service center is a garage I can trust!
Donna Rich and I have been bringing our vehicles to Jon and his crew for years. They always take great care of the vehicles and always look for the least expensive remedy for us. I have recommended them to numerous people will continue to do so. We also enjoy the AAA treatment and discount. We hope they stay around for years as it is hard to find a shop which is very good and very fair.
Needed nys inspection and oil change. Asked to have tire pressure checked. My appointment time 8am and I was done and on my way home at 8:30am. Great service.
Great service, great attitudes, will go here for all of my car needs.
Amazing customer service and all the employees there do an amazing job.
In a world full of Munroe mufflers, and Mavis discount tires this shop is a shinning example of the small town garage. They are reasonably priced, they arent out to screw you, and they wont sit there and lie to your face the way the big shops in town will. I highly recommend Oneida service center.
I had to have my car towed here and they were recommended by AAA and Im so glad that I listened to them. They are very kind and caring here and get things done in a timely manner along with great prices and not to mention when I had my car brought there again the following week for a different problem they had it fixed the next day and gave my fiance and i a great recommendation for an ice cream place to go t . I cant think them enough for how quick and efficient they were at helping me get back on the road
Engine lights went on and got off thruway to check it out. Jon took a look right away and advised us of issue. Went the extra mile to suggest lunch location while he checked on vehicle. Very honest in dealings! Refreshing.
They took the time to explain and actually show us what was wrong with our car and offered reading material for our next oil change.
Amazing service, great people, great quality and great price. Been back multiple times for different services, and will be returning again in the future.
I called for service on my car and they got me in right away that day. Service was done quickly, they were up front and honest, didnt try to scam me in any way, and the gentleman that checked me out was really friendly and knowledgable. I will be going there again in future and would recommend them to anyone.
The name of this business should be changed to Oneida Excellent Service Center. OSC runs a fair and trustworthy auto repair and maintenance shop - our cars are well taken care and ready when promised, even when extra work is needed to get us back on the road.Thank you to all (Johns) who help keep your place running smoothly!
Outstanding service from a great business, with owners and their employees that genuinely care about there customers & their community. Highly recommend them!
Anytime I bring my cars in for inspections I am greeted by super nice people, Jon and the rest of the guys are so helpful and accommodating.
Finding a trustworthy mechanic is a process - take your car somewhere and see if theyre reasonable on price and honesty. If theyre not, move on to the next. Fortunately, I can tell you Oneida Service Center is one of those trustworthy garages.Ive taken numerous cars in for anything from simple inspections, to more complex work. Theyve never tried to hawk unnecessary services or work on me. Im a shade tree mechanic myself, I usually do my own work. So I typically know what my car needs, and theyve always mentioned work I know needed to be done, and theyve always been more than reasonable on price and turnaround time.If youve got a car that needs work done, this is one of the best places in town to take it to. Highly recommended.
Only place we would take our cars. Jon and John have always taken good care of us. Love to deal with people who treat us well and we know won’t take advantage of a woman not as well versed in cars as she should be. Recommend them to all of our friends and have never been disappointed.
Great place to get your vehicle serviced. Staff is very friendly and take time to answer any questions that you have. The place is very clean and inviting. Because they are AAA approved when my car was towed there it didnt count against my allowable AAA calls. Glad theyre part of my community.
Great place. Good people. Always fair and honest. They have taken care of my old Camaro SEVERAL times. I am always happy!
Extremely friendly, and professional business. To be honest. A lot of mechanical shops look at people like they have 2 heads. These guys were great. Will reccomend.
Called for a transmission flush, able to get right in. Staff is always friendly and as accommodating as they can be. Highly recommend!
This is possibly the best shop you could bring your car to. The prices are extremely reasonable. On certain occasions picks up and drops off cars that need maintenance. The staff is always friendly and always willing to help with issues.
Super accommodating. Great prices. Excellent communication. Will definitely return.
These are a great bunch of Guys I have been with them since 2013 very honest and they dont take people to the cleaners They explain everything and even show you what is good and bad Thanks Guys for taking caring of me and my Maxs
Very nice owner/Boss. He does the best to beat competition prices and takes care of his customers that come back. people in the shop do a Great job. Personally always have had my cars taken care of and would recommend going to Oneida Service Center!! 5 ☆
Honest and extremly high quality. Jon fixed mulitiple problems and in a timely manor. I will always get my vehicles repaired at oneida service center from this day forward.
Jon and John are great to deal with! Honest and dependable. The shop has a great crew! As always, thank you Jon for such great service!
I recommend Oneida service center I have never had a problems with any of the work done there. Chad has been really busy but I called to have some work done on my Jeep he told me to bring it over. I didnt think I would have it back the same day. Thank you so much Chad for all you have done for me.
The always strive to get me in and out quickly which is largely appreciated!
This place is great. Whether you know about cars or not this is a terrific garage. They tell you what you need, work around your schedule to get it done. They will also space it out for you so its not 1 big expense at once. Theyre not pushy, theyll show you what the problem is if youd like to see. I recommend this place to everyone.I came in for an oil change, thought I might need breaks. They checked it over, did just what I asked and scheduled me for another visit to start on the rest. They didnt pressure me and gave good advice.
Great people. Kind, courteous and very professional !!! THANKS JOHN
I had my vehicle repaired here. I figured since it was a local shop the prices would be comparable to other shops in my area. Since I needed my car for work I decided to get the work done here figuring it was the going rate for the job. After my service was complete I found that had I gone to a dealership my cost would be considerably less then had I gotten the work done at this shop. When questioned about their prices, the counter person got very defensive and rude. I do not recommend this shop and next time I have a repair to be done, I will be going anywhere else but here. Sad considering they seemed like such nice people until things got real.
Wonderful experience with our car here - would absolutely bring it by again. Its always a pleasure to support independent shops.
These guys are great!!!!! John and John and George. I had a warranty issue with my car. Needed an engine. I filed a claim and had 120 days to complete the work. I took it to a shop, not Oneida service, and after the other shop wasted my time for 100 days and 3 broken engines. I was referred by a friend to Oneida Service Center on upper lenox ave. I only had 20 days left and no engine to install in my car. I was assured by John that they could get the job done. They had my engine at his shop within 2 days. The car was completed in 4 days. The engine only has 18,000 miles on it and the car runs great. On top of that a warranty came with the new engine. We even had an issue with the claim, and the owner straightened it out in 1 day! The engine was almost $2700.00 and i walked away without paying a dime! I will never bring our vehicles anyware else!!!!!! Thanks Guys!!!!!!
Will not take either one of my vehicles anywhere else! Service is phenomenal, staff is knowledgeable and dependable!
Theyre not bad people pretty good to go in and get your car fixed or have questions about a car
Professional auto repair business with a personal side. Owner and management are very pleasant. Good pricing. Excellent alternative to a dealership. AAA approved repair facility
Great shop! Knowledgeable, friendly and they dont drain your wallet.
Thanks too the front desk mechanic for replacing my wind shield wipers for not asking for a penny.
Very Clean, Great Customer Service, and most importantly they know their vehicles. Super fast to make appointment and they got me right in
The guys there are great! Friendly, knowledgeable, and very accommodating when it comes to scheduling an appointment!
Professional
Ive been satisfied with this shop for a few years now.
Charged us $800 for a radiator job which included radiator, thermostat and fluid. Totally took advantage of us seeing we were out of state. Just asked another mechanic down the road and said fair price would have been $400. My suggestion: do not give these guys your business!
Excellent work and professionalism. Work always completed in a timely manner...I highly recommend Oneida Service Center.
I have taken my car here for service for years. I have always had prompt, friendly service at a reasonable price.
Chad is a great, honest mechanic...
Great customer service
Good work.
Clean and friendly