In-store people were great knowledgeable on there items
Good service, helpful people.
Update ** - spoke with customer service and they called the Oneida store to set up the return for me. Larry is the manager handling this, and Ill go there in between jobs. Feeling a lot better about this now, especially since the Schumacher company never answered the phone or replied to my email.Very disappointed in Chrissy, the store managers customer service skills. I spoke with an employee regarding a return of a battery pack (to jump start vehicles) that doesnt work. He was unfamiliar with how/if to return this and took down my information. I couldnt find the receipt at the time and so he took the sales info (date and amount I got from credit card stmt) to leave for store manager to look up the receipt and call me in am. She pretended she had no information and just asked how can I help you. When I expressed irritation that she hadnt looked up the information he took down she replied she isnt required to do this because they dont accept returns of these products and claimed there was a sticker on the top of the item telling customer to not return this item to the store and that I was to call a 1800 #.Well! Ok then, this manager isnt going to do anything she isnt required to do for customers. I bet corporate would like to know that. Im on hold with the company for this defective product and my next call will be Advanced Auto Corporate. Its a good thing I found the receipt because that TW store manager didnt even attempt to look up my purchase to assist me with a list receipt.** Keep receipts if you purchase from Oneida and might need a return**
Good shop. Good people. Chrissy was awesome help
Great place to get your auto parts.
The yard itself was amazing and the prices were amazing- but the employees attitude was really terrible. They were rude. They need to woork on thier customer service skills. Overall i give the whole experience a 4out of 10
Staff is knowledgeable & friendly. And they always have the correct parts for the right price!
Helpful staff. They have what you need.
The manager here is awesome and super knowledgeable. The commercial manager is great too. They really know their stuff. If they dont have something they can order it factory direct and have most items the next day.
My local go to. Really great staff here. Not so at other locations Ive visited. Great on line deals if you know to look. Wide selection and good pricing.
This is great store. I was just there again yesterday. My back breaks are almost gone and need new rotors as well. I order online got 30% off and order was ready in 30 minutes. While I was picking up the nice lady looked up another part I might need and told me it was in stock as well. Great staff there.
Nice people there always helpful
Efficient and knowledgeable. Prices are good. They normally have parts in stock, and have a fair inventory of accessories.
Very helpful poeple an polit.
I really like the people who work the counter. They patiently looked up all the parts I needed then advised me to order them online so that I would get the online discount. I will be back. Thank you!!
Friendly supportive team. Helped me search through a carousel of bumper clips, and borrow a hammer to quickly install them.
Quick n Courteous
After going to Walmart and finding out they didnt have the battery I needed, I decided to make my way to Advance Auto Parts. Not only did they have the part that I needed, but they installed it for me, hassle-free, even though it was freezing outside! Highly recommend this Advance Auto Parts.
Prices are high.but have everything you need for your vehicle.
Very helpful with information.
Everyones so helpful here just ask what you need for your vehicle and they will get it, there great!!!!!
Associates were very helpful and gave me the right parts
Those guys were awesome! Great service!
Great stuff decent price
They have a good selection of products and their online ordering makes shopping very easy.
They ate skates friendly and are willing to get any part i need.
Very helpful & reasonable prices
The associates were helpful, and the shopping was quick.
Its a handy store for auto parts ...decent prices
Great service every time I go
Replaced my battery.
Had everything I needed and quickly!
Excellent service!
The help is no help at all and so rude I wouldnt recommend that nobody go there for parts
Typical parts store nothing special guy who helped me had good customer service
Good for quick small stuff
They are awesome to work with.
They have everything
Very friendly staff and always there to help find what you need
Parts store. Got parts there
Product selection seems to be decreasing
Great customer service
Polite and helpful staff
Easy to find
5 stars
People are fairly helpful
Easy, affordable, and quick!
Helpful
Very rude staff
Very expensive
Get in the zone, AutoZone 👍👍
Good
Hi Cody!
Great service
Helpful