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Advance Auto Parts
2006 Glenwood Plaza, NY-46, Oneida, NY 13421, United States
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Advance Auto Parts
Comments
An
Review №1

A CUTE LADY HELPED ME FIND THE RIGHT SNOWBLOWER OIL THAT I NEEDED CAW CAW, HIGHLY RECOMMEND CAW CAW

Mi
Review №2

In-store people were great knowledgeable on there items

Da
Review №3

Good service, helpful people.

Th
Review №4

Update ** - spoke with customer service and they called the Oneida store to set up the return for me. Larry is the manager handling this, and Ill go there in between jobs. Feeling a lot better about this now, especially since the Schumacher company never answered the phone or replied to my email.Very disappointed in Chrissy, the store managers customer service skills. I spoke with an employee regarding a return of a battery pack (to jump start vehicles) that doesnt work. He was unfamiliar with how/if to return this and took down my information. I couldnt find the receipt at the time and so he took the sales info (date and amount I got from credit card stmt) to leave for store manager to look up the receipt and call me in am. She pretended she had no information and just asked how can I help you. When I expressed irritation that she hadnt looked up the information he took down she replied she isnt required to do this because they dont accept returns of these products and claimed there was a sticker on the top of the item telling customer to not return this item to the store and that I was to call a 1800 #.Well! Ok then, this manager isnt going to do anything she isnt required to do for customers. I bet corporate would like to know that. Im on hold with the company for this defective product and my next call will be Advanced Auto Corporate. Its a good thing I found the receipt because that TW store manager didnt even attempt to look up my purchase to assist me with a list receipt.** Keep receipts if you purchase from Oneida and might need a return**

Ri
Review №5

Good shop. Good people. Chrissy was awesome help

us
Review №6

Great place to get your auto parts.

Ky
Review №7

The yard itself was amazing and the prices were amazing- but the employees attitude was really terrible. They were rude. They need to woork on thier customer service skills. Overall i give the whole experience a 4out of 10

Do
Review №8

Staff is knowledgeable & friendly. And they always have the correct parts for the right price!

Jo
Review №9

Helpful staff. They have what you need.

su
Review №10

The manager here is awesome and super knowledgeable. The commercial manager is great too. They really know their stuff. If they dont have something they can order it factory direct and have most items the next day.

Pe
Review №11

My local go to. Really great staff here. Not so at other locations Ive visited. Great on line deals if you know to look. Wide selection and good pricing.

sh
Review №12

This is great store. I was just there again yesterday. My back breaks are almost gone and need new rotors as well. I order online got 30% off and order was ready in 30 minutes. While I was picking up the nice lady looked up another part I might need and told me it was in stock as well. Great staff there.

wi
Review №13

Nice people there always helpful

Ja
Review №14

Efficient and knowledgeable. Prices are good. They normally have parts in stock, and have a fair inventory of accessories.

Cr
Review №15

Very helpful poeple an polit.

An
Review №16

I really like the people who work the counter. They patiently looked up all the parts I needed then advised me to order them online so that I would get the online discount. I will be back. Thank you!!

Cr
Review №17

Friendly supportive team. Helped me search through a carousel of bumper clips, and borrow a hammer to quickly install them.

Da
Review №18

Quick n Courteous

Pa
Review №19

After going to Walmart and finding out they didnt have the battery I needed, I decided to make my way to Advance Auto Parts. Not only did they have the part that I needed, but they installed it for me, hassle-free, even though it was freezing outside! Highly recommend this Advance Auto Parts.

Ja
Review №20

Prices are high.but have everything you need for your vehicle.

Wi
Review №21

Very helpful with information.

Ch
Review №22

Everyones so helpful here just ask what you need for your vehicle and they will get it, there great!!!!!

Ma
Review №23

Associates were very helpful and gave me the right parts

CH
Review №24

Those guys were awesome! Great service!

Pa
Review №25

Great stuff decent price

Ma
Review №26

They have a good selection of products and their online ordering makes shopping very easy.

Ad
Review №27

They ate skates friendly and are willing to get any part i need.

De
Review №28

Very helpful & reasonable prices

Ch
Review №29

The associates were helpful, and the shopping was quick.

Mi
Review №30

Its a handy store for auto parts ...decent prices

Ja
Review №31

Great service every time I go

Pe
Review №32

Replaced my battery.

Ad
Review №33

Had everything I needed and quickly!

Mi
Review №34

Excellent service!

Ma
Review №35

The help is no help at all and so rude I wouldnt recommend that nobody go there for parts

ch
Review №36

Typical parts store nothing special guy who helped me had good customer service

Ri
Review №37

Good for quick small stuff

Br
Review №38

They are awesome to work with.

Ju
Review №39

They have everything

Lo
Review №40

Very friendly staff and always there to help find what you need

Sc
Review №41

Parts store. Got parts there

M
Review №42

Product selection seems to be decreasing

Ni
Review №43

Great customer service

ba
Review №44

Polite and helpful staff

MJ
Review №45

Easy to find

Pa
Review №46

5 stars

Au
Review №47

People are fairly helpful

Tr
Review №48

Easy, affordable, and quick!

Sc
Review №49

Helpful

St
Review №50

Very rude staff

Jo
Review №51

Very expensive

Ch
Review №52

Get in the zone, AutoZone 👍👍

Pa
Review №53

Good

Ta
Review №54

Hi Cody!

Ma
Review №55

Great service

br
Review №56

Helpful

Information
11 Photos
56 Comments
4.3 Rating
  • Address:2006 Glenwood Plaza, NY-46, Oneida, NY 13421, United States
  • Site:https://stores.advanceautoparts.com/ny/oneida/2006-glenwood-plaza-route-46?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 315-363-9364
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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