Thanks to Joe Dent of ISD for the professional and courteous service getting the Super Heroes in Ripped Jeans computer back up and running! ISD Tech got us in the same day and had us back up and running better than before just 2 days later. Thanks for your help!

Thank you Wilhelmina J. Guest, your patience, knowledge, and professionalism was greatly appreciated. Taking the time to try and troubleshoot my problem, and relieving my anxiety.was very refreshing.Again, thank you so much.

Doing alot of remote working and was tired of using office laptop. Tried shopping online, but ultimately I wasnt sure what I needed to work effectively.Stopped in at ISD, and was very glad I did. I settled on a Lenovo ThinkBook. Pricing was comparable and the staff was great. Got me set up with everything I needed. Much easier to work when connected to a remote sever. I highly recommend them. Thanks ISD.

Very knowledgeable and great to work with; very reasonably priced. Will definately make them our computer support from now on. Highly recommend

They were able to point me in the right direction very quickly and it was nice to have a knowledgeable tech to talk through the issue with. Highly recommended!

Im still using a computer that ISD Inc. built for me eleven years ago!! Of course over 11 years I needed to get a new hard drive but it was so worth it. Before this computer finally goes, Im going to go get another from them and use this one for my grand kids to use. Wilhemina is wonderful and knowledgeable.

This is the second time we have purchased a computer through ISD.Both times we have been pleased with the technicians who trouble-shot the computer issues, and assisted us with choosing a new computer. They also transferred all our data from the old computer. Currently, Wilhemina has assisted us and continues to help us if we have any questions. She is prompt in returning calls, very cordial and pleasant.

This place will absolutely rip you off. If you want your computer fixed I’d advise you to go anywhere else. The owner will go out of his way to charge you as much as he can even if the problem isn’t fixed. He’s a con artist. Do not do business the owner, Ron. He’s the bald one.

Brought my laptop here to diagnose a startup issue. The technician I spoke with said that it will be a minimum of nearly $200 regardless of what the issue turns out to be. He then tried to upsell me a new computer for over 500 dollars instead - even though it was not equivalent to the one I already own! I ended up getting the laptop fixed for under $100 elsewhere. These people just want to make a quick buck. Stay away!

I brought my HP to these people after a windows update was unable to complete and windows repair was unable to process. The man I spoke to was rude and his attitude made it very clear that he didnt want to work on my computer. I would have appreciated it if he just had said that. His first question was to ask if I was already a customer. I cant imagine that they have too many return customers. He then went into a long tirade about the age of the computer. (5 years) and that it was going to cost $190 to just diagnose the problem and repairs and parts are beyond that. As you might imagine I left with the computer and ended up going to PCS...

Do not come here if your computer is broken, they are expensive for no reason. And also dont buy any electronics or accessories here, I bought a charger now my computer cant work without it

A special thanks to Ron and Roxanna for taking the time to work with me on a Sunday. I was having a problem with my computer I was almost in panic mode when I called ISD. Roxanna called me back within a half an hour and then had Ron call me who was kind enough to walk me through bringing the computer back to life!!! Ive worked with the folks at ISD for a few years and they have always been responsive and patient, but today, well, I just cant thank them enough for their help.

ISD did a superb job despite a very short time constraint. Once completed, ISD followed up to make sure everything was on track and offered additional advice. Thanks

Reply quickly, prompt service and knowledge staff. Highly recommended.

I have never felt so ripped off.My Mac Pro tower finally died, and I suspected it was the power supply- but wanted to make sure it wasnt a logic board or something else.When I went in, I was told yes, we work on Macs, and that a technician would call me before the work began.My technician called me a few days later, and said that it appeared that the power supply was bad, but that they would open it up and test it before going any further. I verbally approved him testing the power supply.He called me yesterday to say that we dont have the equipment to test the power supply after all, but a replacement one would be $199, and the labor $195 to install it- but since they dont have the right equipment to properly test it, it may not solve the problem.At that point, I said nah, Ill just take it home.The technician told me then that it would be a $45 bench fee when I picked it up. I thought that was a little odd since we dont have the equipment to properly diagnose this, but hey, they at least did the research to find out what the exact part number was for the power supply.I just picked it up. The technician explained when I arrived that the manager Ronald F Ranc II decided that despite not being able to diagnose the computer, and not having the proper equipment, that theyd charge me $95 instead of the normal $45.He said the technician had spent too much time on it, and I should pay more.Mind you, this manager wasnt there to speak to me directly. He made his poor employee tell me all this- even the employee agreed that this was complete garbage. Ronald F Ranc II is a coward. If you want to give a customer bad news that you know isnt fair, you should do it yourself and not make a subordinate do it.Had this been a legitimate computer repair center, they would have called me immediately and said hey, we dont have the tools to diagnose this properly and ended it there.Instead, Im now $95 poorer, having learned absolutely nothing other than that ISD should not be in business with these kinds of ethics.Run from this place. Any place that quotes one price over the phone, then doubles it *without having done anything -because they dont have the equipment to do it-* should be avoided like the plague.

Don’t use them. Don’t trust them.