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NexGen HVAC & Plumbing
532 W Emporia St, Ontario, CA 91762, United States
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NexGen HVAC & Plumbing

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An
Review №1

Ive called several companies to come take a look at my unit and none of them were as thorough as NexGen. Morgan V & Terrance Brown were amazing! They made sure to explain everything to me and gave me all different kinds of options so that I can make an informed decision. I would recommend this company 100%.

Am
Review №2

I would highly recommend NEXGEN for all your AC needs. We were able to make an appointment for the next day to have them come look at our system. The technician, Morgan, was professional, clean, and well mannered. He took pictures and walked us step by step through the process and what he would recommend. He was willing to reach out to his manager, Marcus, to get us a military discount! All the work was completed within a few days which is great as our house is 3k square feet. Thank you for your professionalism and honesty.

Ar
Review №3

The technician Christian Valdez very professional and very knowledgeable about home a/c conditioning unit. I highly recommend you contact him and explaining all about the AC units.

Da
Review №4

Was HIGHLY impressed with Marcus when he showed and explained in detail what was wrong with my heat and air. I had another company come out before winter and was told not to run heat but not why. I would recomend this company and ask for Marcus

Yv
Review №5

From start to finish, Michelle, Marcus and Arturo were great. My home did not have any ducts so it was a full central heating and air installation with a mini split installation in the master bedroom, due to no attic space. Marcus and his team were able to explain why certain had to be modified during the installation.Although there was an issue with the mini split making to much noise when it drained the water, after bringing it to Marcus attention, they were able provide a solution for which I am very thankful. The mini split no longer makes the loud noise and the unit is very quiet now.Definitely recommend there services, they follow up with the me from beginning to end and do not avoid you when you have questions or concerns.

Lo
Review №6

Specialized had to troubleshoot my AC / heat for inconsistent operation. They were at the top of every service company Ive used, being here when they said they would, timeliness, knowledge, communication and follow through. I highly recommend specialized air for anyone who needs any hvac install or service. Five star work!

Se
Review №7

Marcus Williams was very helpful. Came quickly after my call even though this was a very hot day and his company was very busy. I had tried other company first but was left in voicemail loopIm glad Marcus came instead. Very professional and knew how to troubleshoot. I will definitely be calling specialize air again

Ch
Review №8

We highly recommend Specialize for your heating and AC needs. They are fast and professional. We worked with Marcus on a plan, and it was carried out by Arturo and his 4-man crew. They answered all of our questions and addressed all our concerns. Very happy with our new HVAC system.

Sh
Review №9

I had my home HVAC system replaced recently, this company provided excellent service, Josh was very friendly, knowledgeable and supportive. When the crew did the work, he was always there to provide support. There was a missing item, his manager Lorenzo hand carried the item in person within a matter of an hour. The installation went well and passed the HERS test. The new system works well. This is the first time I used the company but I have very good experience with them and highly recommend them.

Ma
Review №10

I was having major issues with my HVAC system and needed an evaluation.After sending a technician I was promised an invoice. An entire week has passed and still no invoice.Dont waste your time and money. I would highly recommend working with a contractor that keeps their promises.

Al
Review №11

Very thankful for this company due to how professional the service tech named Jay was when he got my heating unit working quickly on this cold wet Wednesday morning at a very affordable price.. I will be using their services again

Pa
Review №12

I had my furnace and air conditioning unit serviced by Cory. He did an excellent job of explaining everything he did and provided recommendations for future service. I would recommend Cory and Specialize.

Jo
Review №13

We had a problem with our AC and Specialize was available right away to send out a technician on a Saturday morning! The lovely operator was very accommodating and sent us our new friend Marcus. Marcus was extremely professional and knowledgeable, and didn’t try to upsell or push us into something we didn’t need quite yet. He immediately went to work diagnosing the problem and discussed solutions with us in a practical, down to Earth way. I loved his positive attitude and friendly demeanor even while my crazy one year old was screaming around the house. We will definitely be using Specialize (a local company, by the way) for all our future heating and cooling needs.

Pa
Review №14

Marcus was polite, honest, and knowledgeable. My system is old, but he didnt try to upsell on things I dont need. I will definitely be calling him back when its time to replace.

ma
Review №15

Marcus is the best, just by talking to him, you know he is not going to take advantage. He made me feel very comfortable. Thank you.

He
Review №16

I recently gave them a review on Yelp and they asked me to write one for them here. Josh from Specialize was very professional and made the visit to my home a breeze. He explained what he was doing every step of the way and answered any questions I had about the ac/heater. I highly recommend Josh from Specialize for your HVAC servicing needs.

Da
Review №17

Great company! This review is well over due, I called Specialize for a inspection My a.c. was not cooling they came out her on time the technician was very professional and friendly he got my Ac working again For a very Fair price! Reccomend them to everyone!

jo
Review №18

Josh is an experienced HVAC technician that repaired a problem on a central heating unit in at two story condo. Despite the complexity of the problems he was able to troubleshoot this unit accurately and in a record time. On an all in a span of less than an hour he left the unit running installing a programmable thermostat and new filters. His company was able to process payment on the spot without any hazle. I would recommend Jash and his company highly.

ja
Review №19

Excellent service. Marcos explained all that was occurring with my air conditioner. I higjhly recommend this company.

Jo
Review №20

We are very happy with our service from Specialize. Cory was very professional checked our system and ducting and installed air scrubber. We previously had them replace our ducting. I would definitely recommend them.

Co
Review №21

Fantastic experiance would recommend to anyone

Th
Review №22

Thank you Josh for your services

Information
50 Photos
22 Comments
4.7 Rating
  • Address:532 W Emporia St, Ontario, CA 91762, United States
  • Site:https://nexgenairandheat.com/
  • Phone:+1 909-487-5060
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Plumber
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
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