Very satisfied with their service.

The guy working was very nice, but the prices were outrageous! The big number balloons and the little decorations they had were pricey, I didnt ask about the pinatas but I did get two mylar and four latex balloons for like $6, which was reasonable..

Jaime G -The guy working was very nice, but the prices were outrageous! The big number balloons and the little decorations they had were pricey, I didnt ask about the pinatas but I did get two mylar and four latex balloons for like $6, which was reasonable..In responce to Jaime G the prices arent bad at all. Their number balloons are 7.99 while at Party City they are 9.99 ..... I get balloons and other things here all the time and I love the customer service. They are very kind people and if something goes wrong they are always willing to help you out no matter what! I got ballons today and i accidentally let go of two and they replaced them for free and gave me an extra one incase of anything. Great place.

I was looking for someone who can do a huge black balloon surrounded by a few pink and blue balloons and inside the black balloon i wanted pink or blue confetti so that i can pop the balloon in front of my friends and family and reveal gender to all of us. When i came to her with my idea she immediately gave me her opinion (unwanted by the way) she shared how shes a medium and that she doesnt feel anything black should be related to anything baby. I said thanks but this is what i want can you do it? She hesitated but said yes. we even pulled up Pintrest images so i can show her that i wanted a HUGE black balloon. She seemed so confident and said she could do it. Mind you this was 1 week before my gender reveal. on Saturday to pick up the balloon. I couldnt believe my eyes she choose that last second to tell me that she cant get the balloon to stay up because the confetti was too heavy, what she showed me was the most simple ugliest thing ever. It was one regular black small balloon with 4 strings hanging on the sides. She told me you can just hang it instead. I was like excuse me but this is not what i ordered??? she said shes sorry but couldnt do it that she had already wasted so many balloons and confetti testing and trying to get the balloon to work and just couldnt. i told her that i asked for a HUGE black balloon even i know it takes a bigger balloon for it to work and i am not a profession party supply owner. . I told her i would drive over to Party City to look for the balloon myself and take it to her so there i go last minute with no time already. I wasnt able to find a black balloon but i did find a huge white one. I paid $15 for a pack of 3 even though i only needed 1. I took them to her she said she would have it done for me asap. I left crying mind you i was 4 months pregnant and super emotional, stressed and tired already. She called me about 30 minutes later to tell me that when she blew up the balloon it was see through and you can see the confetti. i asked what if you put a balloon inside of a balloon. she said thats impossible! i was like what? you dont know how to put a balloon inside a balloon?? even i know how to do that! at this point i was so desperate and didnt want to piss her off either i was afraid she would ruin the surprise and who was i going to find this late to do what i wanted with only a few hours until my guests arrived. I was absolutely disgusted. She then went on to tell that i cant be a brat about it and cry that sometimes in life you dont get what you want??? i couldnt believe my ears!! i asked her what are you serious? in this case i think i should get what i want i am paying for a service that you said you could do. I asked her if she wasnt sure if she could do it why would she use my occasion to experiment?? I trusted that she could pull off what i wanted. She then said she could figure it out to trust her. i had no choice. i stopped by to pick up my balloon about 4pm. i still didnt know what was inside the balloon all i could see was colorful paper confetti inside. she cut up little blue ribbons with the words its a boy. when i popped my balloon I had to find the stupid ribbons on the floor and then announce to everyone its a boy’. I wanted blue confetti everywhere and my fam seeing that it was a boy. to top it off i look at my pics she gave two different colored light blue balloons. My son is 9 months old now and i can say she definitely ruined this for me. I see pictures and it will always bug me that she took that away from me. if i can offer any advice to this owner is dont take on something you have no clue about, dont offer your opinion about anything. I dont give a damn if your a medium or not. dont lie or insult your customer. to add insult to injury she text me asking if i can send her a picture of the reveal to use as advertising. You have got to be a special kind of stupid to not see how wrong you are. If you need any special request like this i say just stay away!

It is a small and modest placeFind one what you needPersonally I am comfortable with the service. And the owner is very kind