Waited in line for over 10 minutes only for both clerks to go on break once I got to counter. No one greeted me or said word. Why would I spend $300 on a part here when Im treated like dirt. On to ORiellys I go. Thanks for nothing. There were however a few employees going above and beyond with the customers they were helping, and for that reason I rate the store 3 stars.

High price for same product got at half the cost elsewher

Great to go and get your parts very helpful workers but only problem i have is they are slow as a 🐌 before they finish with

Love the service and thoroughness like no other

Good place for cheap parts.

David at auto zone Opelousas, has certainly earned future business from Cliff and Phebe:)Thank you for the springs, shocks and expertise in our trials:)

Love AutoZone! Very helpful workers

Great customer service

People are friendly and knowledgeable, but the quality of some of their parts is poor.

Great staff and friendly very knowledgeable and helpful.

Great prices

They gave me the wrong part for my car

Its good to go inside a auto parts store and find everything you need.

Worst place whenever I’ve seen. Rude staff. Manager is more rude than staff,don’t want to talk with ppl,max says few words and leaving. If you have a change go to Autoparts they are close to each other,pls go there,at least they will assist you as should be. This autozone has exactly nothing. They don’t even have tools to check “check-engine” ...The management really has to be changed.

Experienced workers giving fast service and very friendly

Great service

Yall have a great team

Had what was needed to get the job done and the staff was excellent.

Great service.

Very competent & helpful staff at the Opelousas location. I was so glad the young man helped change my turning bulb. He must have saved me a hundred bucks & a half a day waiting around at a repair shop. Thank you Auto Zone!

I called them on the phone to price a part but it was several dollars higher at the store.

I love the order online and pick up in store option. Makes it fast and simple

Assistant store manager could not figure out how to refund my money. I needed a refund because they ordered the wrong part!

Just need to have more items in stock

Bought a duralast gold battery that clearly states online it comes with a two year warranty just to be told in store it only has a 90 day warranty. Never shopping autozone again.

Fast friendly.

Its a large store. A medium size parking lot. Handicap parking. They have a lot of items for vehicles. The staff is friendly and helpful.

Ordered brakes for a bmw.. uning VIN.. wrong parts (suprise) then they make be drive back up there to ORDER the correct ones.. could not order them and only make me come once to swap them.. Back to Oreillys I go.

I am very upset. I went to get my engine check on the machine at Auto Zone. I waited for someone to assist me which took almost 10 mins. A lady employee came and said someone would be with me in a few minutes but I didnt see her asks anyone to help me, 10 minutes later Im still waiting. The same lady came to me and asked if I needed help and I told her the same thing that i needed my engine checked. By then it had just started raining so then she tells me nobody is going to go check it now its raining. I mean are you serious!!! They have 4 employees working right now two of them been available. I am so damn mad.

Service is very slow and only one staffer knows anything about cars. I waited over 35mins. for someone to help me get brakes (they have to get them from behind the register) for my car. The brakes the guy gave me were the wrong ones. Another time I waited for 20 mins. for someone to check me out. The cashier (there was only one working) was having a long conversation instead of checking out the 6 people she had in line. I ended up leaving and going to Oreilly.

The sales associate was very helpful and competent. Its my go to place when I need parts for my car.

Sometimes hard to find things...but the staff is very knowledgeable.

Stopped in with a check engine light on while passing through town. Employee was very helpful and friendly. Definitely recommend this place for your automotive needs!

Some employees are rude

I only had one problem with Auto Zone and they fixed it. With online competition like RockAuto, they try to be nice. But I find their parts too high.

Great and knowledgeable employees, if they dont have what I need, theyll have it within 1-2 days.

Helpful staff

Always have the parts I need, even though sometimes they have to order them

Very Knowledgeable

I appreciate the assistance from the employees when changing a bulb or battery.

Fast service. Helpful, good selection

The gentleman that installed my new battery was nice and friendly and he knew his job!The place was clean!

Helpful staff quality parts and good prices

I always find what Im looking for, for the most part!

My brother stopped to get some new windshield wipers. The employee even put them on for him.

No soap in bathrooms...forgot to put battery to charge....part supposedly in stock per employee and when got there it was not

Knowledgeable friendly staff for your automotive needs.

Always the best

Parts not so muchService great

AWESOME employees!! Great service!

Left with a smile! The worker came to assist me while the manger was on her personal cellphone.

Always helpful and fast service!

Good service

Conveniently located and good service

Always buying parts and theyll let you use parts just bring them back

Put me on hold 5 times for a total of 15 minutes, only to tell me they were to busy to check if they had a part in stock. AutoZone is usually my go to parts store but I was forced to go elsewhere.

So, they were helpful in they let me borrow some tools to replace my battery in the parking lot, but they didn’t give me a receipt for the battery so I didn’t think it would be a big deal to have them e-mail a receipt, WRONG !! Whoever it was I talked to was terrible at his job !!! But I did get my battery in !

Pretty poor service, left after long wait with out service.

As always, nice and helpful staff,

Manager was a bit rude and said they dont rent or loan out tools 😡

Great Customer service...

Takes forever to cheak out but friend people

Courteous and helpful staff!

Found what I needed unfortunately the staff was very under trained

Very helpful.

Because it is for parts of real automobiles!

Ok place

The people who work there is nasty

The best

Great

Meh. Its an AutoZone.

Very helpful

Ok

Quick service

Would never go back

Good people

Great place

Excellent

Too expensive

Clean store

Helpful staff

Found the parts i needed

Helpfil

Had what I needed

Ok store

Decent

Very rude

No help

Location

Alright

Friendly

Autozone