Such an extraordinary experience. We replaced all the flooring upstairs and most of the flooring downstairs. Antonio and his team were quick, professional and extremely conscientious. They treated our home with respect. They moved the furniture and put it back when finished. They cleaned up after themselves and left our home in excellent condition. I can not say enough about the exceptional service. Ron Ingram took time to educate us on the different flooring options and remained patient as we looked at everything in the showroom, narrowing down our favorites. The price is always great and the service is second to none. I have done business with this team on several occasions in a few different homes and the next time I need flooring, I’ll certainly be back. I highly recommend The Carpet Man!
I wanted to compliment your installation crew yesterday, Diego and Mario. They worked efficiently and did excellent prep work, which made the finished job just beautiful. They were cheerful, respectful, and accommodating all day long, stayed late to finish the job in a single day--very important for my mom--and made our first experience with the Carpet Man an outstanding one. Thanks, too, for your great insights about the product. We are looking forward to getting Moms new carpet installed later this summer!
My brother the Appliance Doctor and his wifehere in Macclenny Florida recommended the Carpet Man. I am so very thankful that they did!!!!!It was such an easy process and they came out Monday and did the whole job in my little old house and now it looks so cute. They laid flooring and carpet and it’s so beautifulThank you Thank youI do Recommend the Carpet Man
Professionalism at its best! Doug and his team are honest, friendly and one of the best contractors I have ever worked with at my home. From sales to installation they make sure you are taken care of and the end results is everything you desired. I have giant dogs and he discussed my needs for flooring and gave me options for price, color and durability for years to come. I couldnt be happier and will be saving up to have him and his team come back to complete more rooms in my home.
Wow oh wow. Just worked with Shelly Matzen to install all new flooring in my townhome and I could not be happier! The choices were excellent, the breakdown of the options by price was very helpful and the installers were truly top notch! The place looks wonderful and it was done quickly, efficiently and for a lot less than I had budgeted - I could not be more pleased and highly recommend Carpet Man Flooring. Thank you!
There is nothing than I can say about Billy and his installation crew that would be better than 10 stars. 1st and foremost I met Billy 8 years ago to replace carpet in a roommates bed room. Needless to say the roommate did not want to pay to replace the carpet on her dime. Fast forward to last week. I had enough trust in him and his company that I gave them a shot to do the entire house. I will tell you this.. From start to finish what a great job. The install crew was so good and finished the job in the time that they told me it would be done. What a great company from head to toe!! Great Price and what workmanship!!
They did a fabulous job at pulling up my old floors and installing new floors and in a clean and timely fashion. I was impressed
After extensively shopping for new vinyl planking flooring for my home, I was discouraged. Prices were high and the selections did not offer what I had in mind. My husband suggested I visit Carpet Man. The perfect vinyl was right inside! Wade helped me navigate the Process from start to finish. He had some great suggestions for my choice, the price he gave me was really affordable, and he was so honest! I LOVE this vinyl and I am confident my new flooring will last me for a very long time. But when the time comes to replace it, I will only go to Carpet Man. There is no need for me to shop elsewhere. Thanks, Wade, for making this experience actually fun!
I went into carpet man to replace the carpets in the bedrooms of my new home. I will admit I had very low expectations just because of how things are these days. Doug was there that day and he was attentive and honest and was obviously very knowledgeable. He answered all my questions and was even up front about some of the negative reviews they have received. He explained to me that they are trying really hard to make the next day installation happen but with the way things are its unfortunately not always that immediate. He told me that it would likely be a week or two before I could actually get the carpet installed. Within an hour he worked with the installation manager and had me scheduled for the next day. The installers were kind and helpful. It was overall an amazing experience and the carpet looks amazing. Thank you guys!
We were very disappointed with our project which involved installation of 2,700 square feet of glue down luxury vinyl plank flooring and 500 square feet of indoor/outdoor carpet. The luxury vinyl plank was installed on a very cold day in January, and the flooring material was not delivered and placed in the home prior to the scheduled installation day, to allow it to acclimate to the existing conditions. The installation was completed when the house was completely empty. Long story short the majority of the planks buckled at the joints as the temperature in the home increased. This installation occurred 10 days prior to our scheduled move in date. We informed carpet man about the issue the day after the installation and they sent workers out to address the problem. We were told to increase the heat in the empty home from 68 to 72 degrees. This only worsened the buckling. No repairs were made until after all our furniture was in place. After being inconvenienced on three separate weekends and cleaning up all the dust created from the repairs the visible areas of buckling are gone however, all the buckling beneath the furniture still exist. All this stress, could have been avoided had the project been managed better and the material been in the home and allowed to acclimate.
Would Highly recommend!! Very positive experience from the time Wade walked in the front door to provide us with a no pressure estimate to the time Carlos and his crew walked out the front door leaving us very happy with the new flooring in our house!! Thank you for the outstanding job and look forward to doing more business with y’all in the near future.Mike Daigle Jr
Lots of choices, and good, down to earth, informative salesmen that put the customer first. Youll be happy you went to The Carpet Man... youll get the best price and service.
Very good customer service. Spent time to find the right product needed. Great inventory Highly recommended. Thank you
We used the Carpet Man for carpet replacement all through out the home. Shortly after decided to do bathroom floors also. We own 3 homes and deal with contractors out of the area and local on the regular; This company, the employees from Managers to installers have been absolutely AMAZING!! The pricing is great, options are unlimited and customer service topped it off.
This is an honest review and not paid for. I went to see The Carpet Man in OP and got a quote to compare to Fantastic Floors. Ron with The Carpet Man helped us and he was great!! We saved $700, got amazing service, and learned about carpeting in the process. We could not be happier!! We were not a big job but Ron treated us as though we were. He explained everything, gave us options according to what we needed the carpet to do, it was a wonderful experience! They have a huge amount of stock but can order anything you want. We planned to go with a Shaw carpet we found and loved but ended up getting a stock carpet we also loved. If you need floors and want the all important service after the sale, go see The Carpet Man!!!
After the first interaction with the gentleman on the phone, who was unprofessional and unhelpful, I will never even try them out. It is a shame because they might do good work, but I will never use them.
If I could give ten stars, I would. Ron and crew were professional, quick, and no nonsense. The carpet looks incredible and I will use them for ALL future projects.
Wade was awesome, very helpful and always just a call away to answer questions, or make changes. Great product, we couldnt be happier with the carpet in our new house! Thank you Wade and Carpet Man!
Came in on a Thursday after a carpet order I had with a big box store for 6 weeks fell through on the scheduled morning of delivery. The sales team had a number of colors and grades of carpet to choose from which matched my other order, they came to measure the next day, and by Sunday I had 1400sq ft of carpet fully installed. And all at a lower price than the big box store - including that organizations military discount! So overall a win-win. I will definitely use them for the rest of my house flooring projects.
So happy with our install. Doug was great setting everything up for us, and the install crew today (didnt get their names) was fast and so sweet and courteous. Old carpet and pad ripped up, removed, new pad and carpet installed and ready in just under an hour. Could not be more pleased. Prices beat out Lowes, Home Depot, and another carpet installed in Jax.
Due to the interaction I just had over the phone with the gentleman whose customer service skills were just down right rude, this company will never get any business from me, my family, or my work department. We will take our money elsewhere and more deserving. If I filled out a form online requesting a free estimate and called to request a free estimate really shouldnt matter. I just need an estimate for the job I want done. But because this particular guy seems to not enjoy his job very much, and didnt seem too enthused to assist me from the moment he picked up the phone shows a reflection of the company itself, and that is unacceptable.
All I can say is WOW! Ron and the team at Carpet Man made our decor dreams come true! Ron was very patient with us during our LVP selection and guided us through all the pros and cons and the entire process. I never felt pressured to make any selections I didn’t want or spend more money than I originally planned. Our installation process was also seamless (carpet pun) as well. I would recommend Carpet Man to all my friends and family.
Ive worked with The Carpet Man twice and both times have had a fantastic and effortless experience. The workflow with Ron and his team is seamless and extremely easy. I highly recommend this company to anyone looking to have their floors redone.
We wentThe carpet man and the sales person Wade was so nice and so helpful we did our entire house except for our bathrooms in new flooring. The team who came and put the down flooring were so professional very careful and courteous. The floors look so fantastic I am so pleased with them would recommend them. We also had gone to a couple other places the prices here blew everywhere else out of the water.
WE DO NOT RECOMMEND CARPET MAN (along with other local families we have talked to at sports/community activities since our experience)!! Weve found them very unprofessional and unethical - verbal assaults and threats. FYI - Read owners narcissistic responses to unfavorable reviews, manipulates review to point finger at customer and uses CAPS to emphasize he will not accept fault for anything. (Sorry for long review, but trying to be fairly inclusive of our experience thus far - will update along the way). We are new to area and met/discussed our home project with them for over a month and hired them for services. Price seemed good up front (read below for final costs)... Product is typical/average as expected for medium grade LVP. After first day on job, they admitted to making a major error in estimate, which cost our family extraordinary time, money (including missed days of work for extra week of contractors in home)... let alone stress of 4 people and 2 large dogs confined to small bonus room and 1 bath for extra unexpected week, plus no kitchen/cooking or laundry hookups. Carpet Man management stated in email this morning that consideration to us for their admitted error is not warranted. Overall cost for Carpet Man far exceeded other organizations/options. On day 8, contractor brought in someone to help with finishing project. They were here nearly 12 hours and came to me saying they were done and I needed to sign a paper and give them $7,870 check. I was home alone with my two young children and the installer (whom we communicated with during project) plus two other men surrounding me and telling me to sign a paper and give them a large check. Exhausted and uncomfortable, I signed under duress with enough momentary sense to make a note that credit card payment would be pending. The installer stated if we had any problems/issues to contact Carpet Man. After they left and we looked around house, we found incorrect product/installation and substandard workmanship. Contacting Carpet Man was a waste. They constantly tried to tell us that they heard our floors looked great. FAR from the truth!! We were and are still digging out from dirt and rubble from personal items/property and antiques not being covered at demo/install, as well as contractor damage to our home and the floors. Carpet Man demanded final payment and said theyd send contractor to fix things AFTER they received full payment. My husband and I reluctantly agreed to convey $6,000 in good faith until they fixed their errors and damages. They harassed me nonstop demanding I give date/time for installer right away. Unfortunately, we had so much school, work, etc to make up this week from missing last week that we could not take time off again right away. My first attempt to have a conversation with General Manager, Ron Ingram, to discuss situation and plan the resolution was COMPLETELY UNPROFESSIONAL!! On speakerphone, Ron Ingram continually cut me off, demanded payment, demanded that I right then and there give him date/time for contractor to come back, cussed me out, threatened me and hung up on me in front of my husband and other parents listening nearby. When my husband called him back on speakerphone, Ron Ingram also kept cutting him off, cussed him out, referred to me as the damn wife, challenged my husband to come to his office and hung up on him. We immediately contacted our Carpet Man salesman to inform him of the occurrence. When the owner, Chris Jackson, was informed that evening, we received an email back which ignored the Managers verbal assaults and behavior as if it was acceptable and stated I hope you are enjoying your new floors. Coming from a family business going on 106 years strong, we cannot fathom how an owner can be so disrespectful and ignorant of what is happening in the front lines. Its all about Carpet Man bullying and trying to push us to say the floors are fantastic and that we are happy with them. Again, SO FAR FROM TRUTH!!
We had been told by another company that our carpet would take the over a month to get in stock! Thankfully, we were able to contact Dean Spurlin with Carpet Man and he exceeded our expectations! He was able to help us not only pick out a carpet, but also had it in stock and it installed within a week! We highly recommend their service, product and installation.
Owner Ron was extremely helpful and pleasant to work with. We were out of the state while he re did our floors and we couldn’t have asked for a better job!! Great company! If I could leave 10 stars, I would. Would recommend him again and again!
Great service, great product, great price. Wade is a great honest gentleman.
I had carpetman replace all of the carpet in my house. They did an outstanding job and exceeded my expectations in professionalism and price.
Very thankful for Wade!We had a few problems with the installation but Wade came out to assess our problems and he assured us it would get fixed. He wasn’t wrong! He sent out two guys named Junior and Carlos to fix someone else’s mistakes and they went above and beyond to make it right! Thank you guys so much for making things right. We are very satisfied with our carpet and the quality of the work Junior and Carlos did.
I have used them on several times for my flooring needs. There price is great with awesome customer service. I highly recommend them.
Dean S. Is the man! Get that man a raise! Get that man a classroom on how to do flooring! He rocked it and we love our new floors! Seriously, work with Dean and you won’t go wrong. Super friendly and a joy to work with
Ima start off by saying our floors came out awesome! We scheduled LVP throughout the whole house and new carpet in the bedrooms. We were told itd be a 1 or 2 day job ended up only being 1. Really impressed with the work done from these guys. Billy did a great job Coordinating everything 👏 highly recommended.
This carpet shop is pretty good. Prices are good and the sales associates aren’t pushy. We worked with Bob. From beginning to end the experience with these guys was good. The installer was top notch and installed a large amount of carpet in one day by himself.Highly recommended.
The guys here are so nice and helpful. Very welcoming upon arrival and they have a ton of supply to choose from. Come see them for any flooring needs you may have!!
Wade was great !!! Thank you for Excellent service :)
I highly recommend The Carpet Man Flooring for all your flooring needs. Ask for Wade, he’s a very knowledgeable and courteous salesman!!!
This was such a great experience from start to finsih. Having a commercial building I was in need of a quality flooring that can withstand moderate traffic, but with the current state of the economy working with a modest budget was very important. I mean, who knows if well all get shut down again! I was referred to Billy and he came through on all fronts. He walked me through which products would be best and why, then he gave me a price I compared against others and as promised, he clearly gave me a great deal. I highly recommend not only this company, but ask for Billy as his knowledge, skills, and abilities are hands down top notch. Great job!
Went in to get some carpet padding for my truck and Wade hooked me up with just what I needed for free! Great experience, highly recommended.
Repeat customers. They make life easy.
We bought our first round of flooring from them over 4 years ago for our living room and kitchen. They did such an Awesome job and their prices couldn’t be beat we came back for the remodel of our bathroom! Great Customer service as well!
The Carpet Man Flooring, more specifically Ron Ingram, General Manager provided superior customer service along with exceptional craftsmanship. Ron and his team at The Carpet Man Flooring, re-carpeted all of the bedrooms in my home along with repairs from contractor building mishaps. Ron provided us with sincere and honest answers to a wide array of questions; while providing us with manufacturing details to easily assist in the decision making process. The turn-around time from selection of product to finish product was remarkably efficient, while ensuring the care and handling of our personal belongings were of the upmost importance.I would highly recommend The Carpet Man Flooring to anyone who is in need of flooring. All aspects of our experience with Ron and The Carpet Man Flooring, have far exceeded our expectations.
Great experience from start to finish. The salesman didnt try to upsell. He helped us pick out just what we wanted at a great price. The install team worked quickly, but paid attention to the details. I was beyond impressed with the result and the price. Highly recommended.
They are the best!! Best customer service, price and workers. I am extremely satisfied with their service. I highly recommend them.
We had an issue with the installation of our vinyl plank floor 6 months into the warranty period. Our salesman Billy quickly responded and handled the issue. It is a pleasure dealing with a company and salesperson that is honest has great customer service!
Ron and his team are fantastic. Best prices around by far and excellent installers. Feel free to shop around first because when you visit Carpet Man, you won’t go anywhere else. Military friendly and extremely knowledgeable on all types of flooring. I had several rooms carpeted by Ron’s team and it looks perfect. Thanks again Ron, good very well done.
Wade at the carpet man is the best! Go see him for all your carpet needs. He took the time out to help me find a match for our carpet and guide me on how to repair it. Thank you for all your help! Great place, great people and great work! Highly recommended.
Weve used them for a couple remnants to make area rugs and theyve done our hallway and even sent people they with with to do smaller things like repairs for us... They Always work with us and are always cooperative and helpful.. they have a lifelong customer in us
They did an amazing job. Measures and had quite same day. Installer was a great worker and very nice. Easy to work with and great selection and prices. Not a single problem all the way through.
Ron and Co. have re-done the floors in our whole house. On two separate occasions, never had a single complaint. The installation was flawless, installers were kind and efficient. Any mess that came from the job was cleaned up perfectly. They will leave your space neater than it was before they arrived.Bottom line: If you need flooring, dont look any further....call Carpet Man.
Great service at an excellent price! The difference the new floors made to my house, is night and day. I couldnt be any happier! If my next house is in town, Ill be going right back to Carpetman... I just wont wait so long to upgrade my floors this time!
Great Experience from the selling and laying (Those guys on Carlos crew WERE AWESOME !!!!!) THEY WENT ABOVE AND BEYOND!!!Wade was very helpful and gave us exactly what we wanted!!The only problem was the Appointment setter James dont let his RUDENESS OR ATTITUDE DISCOURAGE YOU (only deal with him 1 time ) But other than James it was a great experience and highly recommend The Carpet Man ...MY FLOORS are Beautiful!!!
Billy and his team were excellent. Billy was professional and very knowledgeable and the quality exceeded my expectations. Very competitive pricing and great warranty. I highly recommend them .
Reasonable price quick and friendly service or installation. I buy every year at least and they always get it installed when I need it have even gotten same day that was just luck though. But good flooring and helpful sales I usually talk with Wade but all of them I have bought from and same service. Thanks Carpet Man I’ll be back
A very family oriented company. The carpet man was always there to tend to my every need and made sure that the carpet I paid to get installed was perfect. Definitely has amazing customer service and would recommend to anyone trying to get new floors.
James at Carpet Man helped me with a two part project. His installers were courteous and meticulous in their work. The price for luxury vinyl installed was competitive. I love my new floors durability and beauty. I highly recommmend Carpet Man and will use them again in the future.
Professional, efficient, and knowledgeable. It was a breeze working with them, and my flooring came out perfect! The new flooring they recommend completely modernized the look of my home, but also kept the warm and inviting feel. I could not be happier!! Thank you!!
We had our flooring done yesterday and they did a fantastic job. Felipe was the installer and I have never meet anyone so kind and respectful. He made sure everything was locked up even places I did not tell him. everything was clean and perfect. Billy was awesome and also so very kind. They did exactly what they said they were going to do. I will refer them to everyone. It is hard to find people to do what they say they are going to do and the correct way with a cheerful attitude. Thank You all at the Carpet Man for your great service.
Got exactly what we needed, when we needed it. Thank you Carpet Man. Im sure theyre all great people at Carpet Man. We had the pleasure of working with, Billy. He was professional, and a gentleman. I highly recommend him if you have flooring needs. 5 Stars from us.
What a wonderful experience!! The best costumer service I’ve had in years! Ron was extremely helpful and courteous! He always answer all my questions I had and very quickly. We had luxury vinyl plank floors installed and it came out better than I would ever imagine. I asked for a certain date and Ron made sure that everything was ready to go on that date. No issues at all with the installers. They were very kind, helpful and on time! Their work is impeccable. I would highly recommend using this company! Also, best price in town. I went to a variety of different store and this store has the best price by far. I won’t ever go anywhere but the Carpet Man!
James is the best carpet salesman ever!! I would highly recommend him to anyone 😀
We have been getting our carpet here for years. However, we recently decided to shop with them again and have had nothing but problems so far. They lost our measurements for our house and had to come back out. They did not come back on the day they originally agreed to which was a Wednesday. They came out on Friday instead. They never gave us the estimate and they are prolonging this entire process. Not to mention the sale representatives are extremely hard to get in touch with. I will not be shopping with them again. Customer service is everything to me, but this is not a place I would recommend anyone get carpet from.
James was a very good salesman, he showed us exactly what we wanted to see and was extremely polite and helpful. The installers were also great, they showed up on time, were professional, friendly, clean and did a great job installing our carpet. I would recommend 100%.
We just had an entire house installed with new flooring from The Carpet Man Flooring. We are very pleased with our experience with both Tanner our sales representative and also the installers. Both were very professional and very punctual. Tanner always returned my phone calls promptly and made sure that I was satisfied after the installation. I was very impressed with the installers they did a great job and cleaned up after themselves! I would definitely recommend The Carpet Man to anyone and I will be doing business with them again!
Wade was our salesperson. He took care of all the details from sales to installation. Antonio and David were professional installers from start to finish, well organized and professional. The carpets are amazing and the price outstanding. I will do the rest of my house based on this experience. Thank you to Wade and others at CARPETMAN!
In this day and age its tough to get what you pay for and even tougher to be treated as though a company appreciates your business. From the time I contacted Ron about flooring in my 2040 Square foot Mobil home he was informative and professional during the entire process. He never once pressured me and gave me time to do my research and answered lots and lots of questions. He was sensitive to the budget I had and gave me options that achieved the confront and look I was going for. His crews showed up on time, performed their jobs in a professional manner and left my home spotless before they left. I dont do anything with out researching in depth and I dont trust what people who are selling fora living say...But I trust Ron because over the course of many weeks of deciding what product to use and what color ect ect, he earned it! Do you and your family a favor, Go see Ron.
I was moving in my new home in 2 days! Decided at last minute to replace bedroom carpet. Walked in on Monday, picked out carpet. Then asked, can you install tomorrow? Yes, we can make it happen. They installed the carpet on Tuesday. Boom, ready to move in next day! Hats off to James at Carpetman!
For the best customer service and pricing ask for Doug!
Carpet Man Orange Park did an excellent job in our home. Working with Tanner Jackson was an absolute pleasure. He and his crew were professional, timely, and very clean. Two thumbs up!
Fast and cheap. They were able to come to my house early the next week (called on Friday) and installed the day after measuring.
Great service. Highly recommend.We showed up after they closed (error on our part). James opened the doors for us anyways. We explained to him what we were looking for, a balance of cost effective yet durable carpet. He took us straight to what he thought would work, and thats what we chose at that time. Never once did he try to up sell us, or pursued us a different direction in any way.He sent someone (can not remember his name) out to measure and quote a price. Blew the doors of Home Depot. Price included carpet, quality pad, and installation and removal of old carpet and pad. Felix Installed the carpet. He was fast and efficient and very competent in what he was doing.We will 100% be visiting carpet man again for our other rooms.
Wonderful service and great product. Ron was a pleasure to work with and made sure I got my rugs on time. Will certainly use again and would recommend to anyone in need of flooring products.
We shopped all over Jacksonville looking for the absolute best price. Save some time and just go straight to Carpet Man. Mac is great at what he does and gives you all the information you need upfront to make the best decision for your home. They came and installed our flooring yesterday and it looks fantastic. Service, price, selection - they check all the boxes. Thanks!
I highly recommend this flooring company they go above and beyond to make sure the customer is happy. Wade took great care of us as always. Theyre fast, efficient and definitely have the best prices in town. So for ALL your flooring needs ask for Wade or James.
Superb Super Superior Service!Being new to the area I was blessed to have been referred to Ron and Carpet Man FlooringRon is a wealth of knowledge in explaining product lines to help you make the best decision!Courteous! Genuine! Just the best!Can’t forget the great selection and pricesAlso install crew very neat ! Great job!As one other reviewer said “no need to look elsewhere “
Great pricing. No pressure sales. Meticulous installers. Love my new carpet in my office space. Nothing but positive results and true professionalism. Thanks to James (salesman), the wonderful lady who did my measurements she was awesome in and out, Thony and Davie installers. Outstanding job and the team completed the installation on the day I requested, no delays and they were prompt.
Our salesman, Tanner Jackson was extremely professional, and knowledgeable with helping me make the right flooring choice. It was delivered quickly, and the installers were great as well. They were very professional, hard workers and cleaned up everything before they left. I would highly recommend them and use them again, for my flooring needs.
Hospitality, with Intelligent flooring knowledge, beautiful wide array of selections to please any flooring taste.
Great service all around, the installer was excellent and fast. Price was unbeatable. Quality is great. I would recommend to everyone.
I worked with Billy. He immediately greeted me. He was very knowledgeable about the products, services, financing and follow up.I would recommend family, friends and all people that are looking for a good deal, service and great company in general.Thanks for all your hard work!
I am thoroughly impressed by this company. I received a free quote and had my carpet professionally installed within one day of payment. In addition, the Carpet Man had the carpet that I needed in stock, and was able to beat the competitors price for the same service. I highly recommend this company. Our business did not endure any downtime due to the carpet installation. Thanks again! - Eunice at Florida Training Academy
We have an older home and was concerned about the prep required to make the floors right. Billy and Derrick came out and assured me there would be no issues (sub-floor)Memo and his crew came out and spent half the day prepping our floors to insure a proper installation of vinyl plank and carpet. They went above and beyond our expectations.Our floors and carpet are perfect.. Completely satisfied.. Thanks again Chris for the reasonable priceBilly for your patienceMemo and your crew for your hard workSincerelyTHE TINT GUY & WIFE
Great work. Billy was the man. Took care of the whole process start to finish like a true professional.Thank you
Very happy with my new beautiful carpet! Keith is the best! Put up with me trying to figure out what flooring I wanted for nearly a year.
Went in cold turkey. Treated me like a returning customer. No gimmicks or sales pitches. They asked me straight forward questions and I got everything I expected.They will text and call to verify your location, needs, and provide helpful advice. Because they are local people they accommodated my lack of proficiency in moving furniture. Felt like a pack of friends was installing for me.I have 1,150 sq ft. They did it in a day- with stairs. I will absolutely come back to work with this branch
Our dog was getting rushed into emergency ACL surgery and we need a carpet and pad for our floor that he would be staying on. We were on a tight time frame and Keith was excellent helping us find a solution for a very affordable price. Super customer service and professional. Such a pleasure dealing with them and would highly recommend them to anyone.
Ordered carpet, they came in the next day and put it in. Two guys in a truck showed up early, moved ALL the furniture, (TVs, dressers, beds, pinball machine, even a whole pool table!). They finished the job in just a few hours. Looks great and was a good price. 10/10 would recommend. (Had them work for us twice in the past, great each time)
Great prices and the best customer service around. Have gotten multiple rooms carpeted and I am very satisfied with the end results! The installers were also very polite and professional. Would definitely recommend to a friend! Ask for Tanner!
We are very impressed with this company.The price was unbeatable, they had exactly what I had in mind for vinyl plank flooring. The installers were professional, efficient and nice. I am very happy with the results. I will defiantly use them again on my next project.
James was my salesman and he is a very nice man. Our floors looks fantastic. We got the luxury vinyl plank and could not be happier. They did our master bedroom in one day and left our room clean also. The entire process was simple and easy. Highly recommend this company and salesman James.
Best flooring best prices. These guys can do it all. And they take care of your house and arent careless!Great job guys! No one can beat their service and their quality of work. True professionals. See Billy Hein. He wont let you down.
Unbelievably resourcful. These genltemen knew exactly what I needed to handle my quick flooring repairs. I highly recommend this location for any local quick flooring needs.
I use them on all my rental properties across north East Florida and the service and the job is always great
We got our carpet installed 3 years ago and I wish I could upload a pic of what it looks like today. Complete garbage, there are so many wrinkles I cant count them all without losing track. We upgraded to best padding and its junk as well, you can literally tell when you walk from one pad to the next because they all have different firmness, one will feel soft another will feel hard. I thought it would even out over time but it never did. Im to the point that were just going to yank the carpet out and put hardwood down. Very dissatisfied, feel like I wasted my money. ☹️
Very nice establishment with a large variety of carpet available. I spoke with Wade who was very helpful and gave me some good direction on what I may need for my television room. Also provided brief explanation on carpet types and quality.
Great experience. Got an excellent deal on top of the line carpet from Billy. It is beautiful and the installation went smoothly. John and Robert were on time, courteous, professional and also moved all the furniture in 7 rooms.....We definitely recommend this company for quality, price and service!
I have to say, that I was so happy with my experience at The Carpet Man. I was selling my home and needed something fast, so I could put my home on the market. I called and spoke with Shelley. She came out that afternoon with samples and the carpet was installed the next day. The installers were friendly and did a great job. I have told all my friends what a great company !