The staff and jeweler were very friendly!They replaced two watch batteries for me!The service and wait time was acceptable.I had them replaced in the mall several months back and they did last. So I tried this store. The nice jeweler said he would also check to make sure nothing was wrong. I appreciate the great service!
Dilshad was the best hands down! Very professional! I will be returning soon.
MARIA IS THE BEST COME AND CHECK THEM OUT
Been a customer for 18 years and I’ve always had the best experience! I’ve never got a no from them and if they don’t have the exact piece I’m looking for they can make it! By far it’s one of the best jewelry specialist!
Awesome work. Great customer service. When I first went in i seen a great big selection. I was looking for a gold chain. But the big Cuban curve links that hardly no one ever has out on display. I instantly found the chain I’ve been looking for. I wanted it but still wasn’t sure. I came back 5 times that week just to hold it and get the feel for it. And every time HE (not even knowing if I was foreal or not..or just taking up his time) would still present the chain to me and let me put it on all 5 times. For about 5min each day. His patience and good character helped with my decision. I bought it!!! 24” gold Cuban curve link chain 194 grams. Now I’m back and had to get a pendant made for my chain. I drew it out and he sent it off. He then sent me a 3D pic. I added and adjusted some things and now it’s made it home to me. 116.8 gram later I have my pendant that I designed myself. Witch makes me even happier. I’ll post so you can see.
I came with an unusual request of a custom piece, the owner and the team were able to put it together and make it happen within 1 hour. Best experience I ever had.
Me and my wife were on vacation and came to the local mall and remembered that my wife always wanted a gold pendant of her mother and grandmother...We stopped in the customer service was very good, helpful, we got discouraged by the size that it came back for it, knowing that we were leaving back CT. The owner made sure that he will get correct size and have it shipped to us in CT. We received the package and my wife is so happy that it came and that it was the size wanted...We will do business with them again in the future...
Thank You for my purchase I absolutely love my necklace and the staff was very pleasant ‼️I’ll be back soon, great prices and quality
Randy is Amazing!!! He really came through for me in the clutch. With the pandemic taking two of my family members this year I really needed to do something nice for my guy. Randy helped me and he is such a blessing. Please go check them out. Amazing jewelry and amazing service. Thanks Randy
Custom engagement ring for cheaper than what I could buy out of the case ANYWHERE else. The staff is fantastic- the selection is second to none and if they dont have it theyll make it for you! fantastic store- personal service and you feel like youve made a friend by the time your done.
I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them at watches plus and they fixed it right away and they do all Jewelry Repairs, ring sizing and watch batteries and they make your jewelry look like new. Thank you so much! WATCHES PLUS I RECOMMEND EVERY ONE TO SHOP THIS PLACE - ALL THE WATCH AND JEWELRY REPAIRS
Always a great experience with to notch customer service. Ive bought several watches from them and will be back for more.
Randy and this place are the best! I was able to buy my wife a really nice diamond ring for our anniversary as well as a super nice seiko watch. I was thinking about exchanging the watch and Randy discussed the high points of the time piece which made me realize he was correct in my purchase. Great place.. low pressure, excellent service. Randy and his team are the best.
Excellent service and fast turnaround on my jewelry! Took care of me from start to finish.Greg
Top tier owner, top tier jewelry and top tier service! There is nowhere I rather spend my hard earned money with when it comes to jewelry. I’m very picky, stubborn and always need some sort of reassurance when it comes to spending money on chains, pendants and watches. The person that makes me feel certain and always confident is my man, Randy! I would recommend everyone to at least make 1 purchase with Randy & crew because you WONT be disappointed! #WatchesPlusisGreat
I really enjoy the service and Mr. Randy always the greatest guy of all. We love the staff and services that they provide there. It one of our most Favorite Jewelry store that we go to. The Prices & the service is incredible
Ive used them for watch battery replacement (he informed me that there was no gasket in the watch) and more recently for jewelry repair. The work, customer service and knowledge are above all.Oh yeah. He does clock repair. I cant wait to take in my antique. I trust him that much.
These guys are the best in town, great customer service, friendly staff, knowledgeable, and the repairs they do are seamless. If I have any problem with anything I would bring it to them, and everything is done quickly and professionally.
Extremely satisfied with my purchase. Awesome customer service. Great with details and works with you. I give this place 5 stars. Also want to add..custom work. If you need anything made..you can draw it out and he will do a 3D pic so you can get an idea. And change or add whatever you want.
They do good work I’m a see my medallion in charge custom custom me Dimondale is real nice and very calls effective than
They were extremely nice and knew exactly what I wanted.
They are very friendly and have great deals... Highly recommend!!!
Shoutout to the best in Orange Park! Got a vintage Seiko Chronograph watch working again after sitting for years when it stopped. Thank you again and dont hesitate to stop by for all your repairs and watch needs.
Great place. Ask for Bely.
The service that you receive at this business is above and beyond any that you will receive anywhere. I have purchased several items, and had other repairs done as well, never dissatisfied. The selection is huge, and the prices are fair. I highly recommend checking them out!!!
Best place for ring sizing and jewelry repair BEST IN JACKSONVILLE WATCHES PLUS
Love the service from Watches Plus got engagement ring VVS
Best pearl necklace, I did a custom order came super fast. Very happy excelente quality. ❤️
Absolutely amazing customer service.
Great people in here. Always looking out for there customers. Only jewelry store I go to. I would highly recommend
The best place to go to get Jewely and rolex
Always very professional and courteous! Best prices and quality in town! If you are looking for a wide selection of jewelry and watches this is definitely the place to go! Ive been a customer for over 10 years and still treats me like a star!
The owner is very personable and always remembers us when we come back. He has changed many watch batteries for me and is always quick. Hes also done jewelery repairs and does a good job.
The best JEWELRY STORE in Jacksonville above Fox above Curlys and please if you know what I know you visit to watches plus in orange park mallBEST 😏 CUSTOMER SERVICE IS GREAT!
Gold repair quick easy and cheap. Let’s see how long it will last!
The best in the city!
Very prompt in fixing and setting up my g shock. Great experience and would highly reccomend.
Great customer service, caring and reliable services. Brought in a Solar Seiko timepiece that was gifted to me by my mother and unfortunately the same was no longer charging. Randy was kind enough to take a look at it and said we will take care of it. Upon pick up it was ticking again and keeping time. So extremely satisfied and happy with the outcome of having again my timepiece working as it is of great sentimental value. Thank you Randy, Watches Plus is the place to go for your timepieces needs and repairs and also have a great selection in their inventory!!!!!
Needed to replace my watch band. The selection was fantastic, the help I received in making a decision was extremely helpful and the price was great. I will be using this store in the future. Great selection of new watches too.
Very good jewelry and customer service randy is great must go and check this place out
Its the only place in Jacksonville that I trust to buy gold from plus they have great prices. Randy is the man and he has an awesome staff. I recommend this place to everyone.
Great business. Makes sure you’re satisfied with whatever your getting done or buying! And have no problem informing you on the know how’s of product.
Gentleman was very helpful and did me A complimentary service. Will definitely be back to have my G shock set. Thanks watches plus. Best in Jacksonville FL.
Had a clasp issue and the nice gentleman fixed it for free. Very nice and awesome customer service. He has my business for life. Good Customer service goes a long way!!
Great pricing and selection. They had the watch I wanted over nighted to their location, and I was able to pick it up the next day. If you can’t find a specific watch you are looking for in the jax area, check them out if you haven’t already. Odds are they have it or they can get it for you! These are the people to see if you want a nice watch at a great price.
Best jewelry in jaxs love my new ring and bracelet
Good customer service I will refer anyone to them.
Randy and the staff at watches plus are fantastic. I always purchase my new watches and have any service done here. They are knowledgeable, fast, and above all...treat me with the highest respect. Best in the business!
I had a good experience. The staff were very polite and attentive. I would recommend visiting, whether you’re buying or selling jewelry, It is worth a look.
Best jewelry store in the Orange Park Mall. Right by the theatre, great customer service. I’ve been buying jewelry and watches here for years. They take awesome care to help you find the exact piece you are looking for.
Bought a new watch. Two other jewelers could not properly size it. Within two minutes Randy sized it perfectlyIf you need a watch or jewelry Randy is “that guy” to go to.No one does jewelry better!!!
Best jewelry store. Works with you. About to get my custom charm from here
Ive and my family have done business here 25 years they are the nicest ppl can get whatever u want and will work with you on layaway no charge for layaway best place for a blue collar guy to get the jewelry of a king
Randy at watches plus always takes care of my family! My son dropped off his 50 year old watch he inherited to be repaired. Randy’s team took very good care to keep the watch and it worked perfect when we got it back! Thank you again Randy!
I had looked all over for a watch band that would fit my big wrist. They had it. They actually had a band that fit out of the package without having to have a jeweler add links. Good job.
The people are super knowledgeable and nice! They make sure you get what you want, no matter what, and offer insane customization options. I enjoyed the conversation with employees while waiting on my boyfriends watch battery replacement and even got a picture with the owner in my GIR onesie 😝😝 I am definitely going back for a new watch soon!
It’s true what they claimwatches plus lots of jewelry! Best selection, best prices, every time, all the time! We have enjoyed buying items from Randy for well over a decade. Glad to give you a 5 star review for your 5 star service.
Super nice store. They had a lot of watches to choose from. Im a Citizen guy and they had lots of options... More than other stores.
Great service will do business again
Best jeweler! He has helped several generations of my family and my kids will continue. I go to him for everything!
Very pleasant people eager to please their customers. Took awhile but well worth the wait!
Best place to work. Family atmosphere. Gold, Rings, and Watch Sales and Repairs. Personal engravings. Come check us out!!!
Very good peapol very professional i love it
Thank you Randy and your team! We have been shopping with Randy for over 15 years!From the first time we bought a watch 15 years ago to last wee when My son and i can in with some damages necklaces and bracelets and wanted to get them repaired. Randy and his team are always honest with us and friendly when we just stop in to visit and don’t buy.
Great experience here! Would recommend to anyone looking to purchase jewelry! See Randy
Randy is pretty awesome! They also give great advice and recommendations!
Doesn’t matter when or why I need to go to the store, I’m always treated with respect and given top notch service. All of my questions are answered and my needs are met. From watch battery replacements to jewelry repair, I always know that everything will be done correctly and fast. Keep up the great work!
Great deals, finance available, and negotiations for great quality watches. Friendly owner
Best place in city of Jacksonville to get that drip💧pull up kn my main man💪🏿💯
Best in the business. Has never let me down then a customer for years.
Great Service. Definitely will be returning to make another purchase.
These wonderful people that work here have helped me countless times for reasonable prices an amazing work.Customer service is delightful makes you feel at home.Stop by give them a try I promise you Won’t be upset.
By far the best in Jacksonville to shop in.
Three nice watches brought in for battety replacement. They were appropriately priced to market and considering location is in the mall. Very happy with the wait time, super friendly staff, and watches polished off when given back. Thank you!!!
I love this place. They have great jewelry, great prices, & great customer service!
I have been doing business with this store for years. I have an extensive watch collection and they maintain all my watches, both expensive or otherwise. Everything from battery replacement to removing scratches and cleaning. Staff is always professional, courteus, knowledgeable and easy to work with. I always get a call when the work is completed and Prices are reasonable. Highly recommend.
Excellent experience! The staff members are very nice and they help you a lot in finding what best fits for you.
A customer for 21 years, very pleased with customer service and value.
The best jewelry store in jacksonville got my jewelry fixed and got my cuban link from them getting ready for my cuban bracelet if you looking for quality work and quality jewelry come to WATCHES PLUS ORANGE PARK MALL large selection of ROLEX WATCHES TOO
I brought my Tag Formula 1 in for a clasp repair and full refinish. The watched was touched up from top to bottom. All the paint was perfect on the bezel and there wasn’t a single thing out of place. It arguably looks better than when I first got it. Amazing work by these people. Very professional. They will always get first shot at my business.
Best watch folks in town!! Been dealing with them for a few years now, has NEVER let me down one time!!
AMAZING WORK
Very good (excellent). Large variety of quality brands at a great price. Cant believe that I just purchased a new HAMILTON AUTOMATIC WATCH. Watches Plus do all kind of repairs got my TAG HEUER WATCH BATTERY REPLACE and bought a NEW HAMILTON WATCH BEST DEAL IN JACKSONVILLE FLORIDA Thank you so much Montie
They are amazing and fixed my mothers stuff beautifully.
Awesome place! Great selection of watches. Came from Utah to buy my watches there.
It was my first time buying jewelry and he took very good care of me.
This place is great! Randy worked hard to find the perfect part to repair my 11 year old daughters prescription RayBans that were broken when no one else could! He was so kind and personable and even offered to keep the glasses for a few days while he tried to find a solution. He contacted me and kept me in the loop about every decision he made. Once I picked up the glasses he then sold me my 16 month old sons first pieces of Gold, a matching bracelet and chain and engraved it with his name all for a Great price! I also picked out a solid gold chain for my husband which Randy also gave me a great deal on that I will be picking up this Father’s Day for Hubby! Thanks Watches Plus! You will continue to have my business!
Randy is the man. Hell make sure youre satisfied. I always walk out with a new watch..Thanks ..your favorite UPS man..
This man was very, very nice to my mother and gave service that was above and beyond expectations. Highly recommended.
Their knowledge about the watches is excellent. I would like to give them 10 stars if there is, their service, prices, and honest advice deserves stars. The manager of the store gave a good deal on a Guess Watch. Thanks Randy!
Got Me A New Watch its Got All The Hoees On My Trail.
Great customer service and Randy was super funny. My husband and I went to adjust the timing on his watch. We will be back to get the ingraving done on our rings.
Been dealing with Randy for years...he shud steal the slogan ...Randys got your back!!!
Highly recommend this place, always great customer service and the best prices, the only place I will buy my jewelry, definitely come in and check out the good offers they got 👍👍
Bought my Diamond chain and got my custom piece from my man Randy Da Jeweler at watches plus best jeweler in Jacksonville Florida come and check my man Randy at Watches plus
The service has been always Superfantastic customer service is of class. Wonderful people to do business with 👍🏽👍🏽👍🏽