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Flooring America of Oregon
502 7th St, Oregon City, OR 97045, United States
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Flooring America of Oregon
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Da
Review №1

We had a wonderful experience with Flooring of America. They went out of their way to explain the different type of carpets available and went above and beyond to secure the carpet we liked and installed it in a very tight time frame. The installers also did a fantastic job on the install. The team worked hard and managed to remove and install 1400 square feet of carpet in 1 day. They cleaned up afterwards and took all the old carpet with them. I highly recommend them.

G.
Review №2

Alex was superb- very courteous, professional, friendly and patient assisting us at the showroom. Additionally, he was very knowledgeable about the products and answered all our questions without rushing us through the process. Installer Micheal and his co-worker were very skilled and exhibited the same high level of customer service as Sales Consultant Alex. The installers did an outstanding job! We are very pleased with Flooring America of Oregon and highly recommend them. We will most definitely be repeat customers. Thank you for your assistance, outstanding service and terrific staff.

Je
Review №3

Fantastic new carpet experience with the group at Flooring America of Oregon. The Oregon City showroom has it all and the staff is ready to help answer all your questions. The in home consult and measurement was professionally and quickly accomplished by Tyler and I was set to have the entire homes carpet re-done. Dawn was wonderful to work scheduling with and made sure I had all the information I needed prior to the installation. Installers showed up on time, were professional and did a fantastic job. I am extremely pleased with my choice to work with Flooring America of Oregon and will definitely be recommending them to anyone looking for home improvements.

B
Review №4

Flooring America of Oregon did a wonderful job on my new kitchen/bathroom luxury vinyl flooring. I couldn’t be more pleased!! The interactions were thorough, everybody punctual and the workmanship excellent!! They coordinated plumbing with flooring and additional carpentry so everything went smoothly over a quick 2 day installation. I highly recommend and am already referring friends!

He
Review №5

Tyler was amazing through the whole process. Answered my many questions, met to test stain colors, and the floors look amazing! I highly recommend Flooring America!

Bi
Review №6

The crew at Flooring America of Oregon were incredibly knowledgeable, friendly, professional and super helpful. They walked my wife and I through several different options and grades of laminate and carpeting to cover every room in the house. They got us set up with insulation time frame that completely fit our schedule and my favorite part a great price!!

Ju
Review №7

Very happy with my floors - they did a great job tying the new floors into the existing floors. They were very conscientious and accommodating. I really appreciated Levi communicating regularly with me throughout the project and also leaving the areas as clean as possible each day. Will continue to hire Flooring America of Oregon.

El
Review №8

I returned to Flooring of America to complete a project I started last year. I was really pleased with the quality of the laminate that looked like Carrara marble, so ordered more, but because of the shipping delays due to the pandemic I had to wait longer than expected, but this was not a problem for me. The sales rep, Courtney, was very solicitous, sent me periodic updates, and couldnt have been kinder. In the end my tiles arrived several weeks earlier than expected, and the other sales reps who assisted me when I picked up my order were also very helpful. I definitely would return to Flooring America where the personal attention and quality of product were excellent.

Br
Review №9

Great service begining to end! We found their selection of flooring most comprehensive and they spent ample time to answer all of our questions at the store. The install was flawless and the gentlemen working were skilled and focused. I made sure to tip and highly recommend Flooring America of Oregon.

Li
Review №10

These guys are the best!! I have already recommended them to several people! They did a beautiful job, fast and efficient!If you need new flooring, check them out! You won’t be sorry.

To
Review №11

They were great to work with. Carpet installers were fantastic.

Et
Review №12

Couldnt have asked for a better experience. Tyler exceeded expectations in every way. Would highly recommend, and have recommended them to many. Thank you.

Ma
Review №13

Tyler / Flooring America of OC has been exceptional to work with, shows up when scheduled, professional, courteous. Exceeded our expectations. Highly recommend.

Ja
Review №14

Our buying of carpet with Flooring America was amazing, the help we received when walking into their show room floor was impressive, very helpful in showing us what we were looking for, the install was very professional, and the carpet looks beautiful !! Thank You Flooring America !

Da
Review №15

Recently had new flooring installed in the entire lower level of my home. The folks at Flooring American did an amazing job! There was one little miscommunication in the installation process and the rep Tyler took care of it! To say I was surprised is an understatement. The installers did a great job, worked around our schedule and were very professional. I got three bids and theirs was very reasonable. Their showroom had a lot of good samples and we were able to find the floor that we love! Great job!

Bi
Review №16

Competitive on price and the choice of products was very good. The work was done earlier than planned and the installation went very smoothly and the installers where very professional and helpful.

Tr
Review №17

We had all new flooring and countertops installed. Excellent customer service and recommendations on products and finishes. The installation was done beautifully. Couldn’t be happier with everything! Thank you Tyler & Dawn.

Su
Review №18

The gentleman that installed my new carpet was quick polite and clean up very well.He returned because there were some squeaks that I forgot to remind him of and he returned and fixed them!!Very nice people and a great variety of flooring!Definitely will use them again💕

Je
Review №19

Best pricing, best customer service, best selection. Micah and his team did a phenomenal job! The customer service that they provided is unparalleled. They were accurate in estimating the lead time and let me know where my flooring material was at when i called. They recommended COREtec and it looks amazing. Very durable and easy to install. Dont waste your time looking anywhere else. Flooring America of Oregon City is the best in the Portland Area!

Ka
Review №20

They were always on time, easy to communicate with and did quality work. I had carpet, flooring, and vanity counters installed. The company they hired to do the counters and backsplash were equally professional . I would hire them again. The price was on the high side, but the work quality and finished product was worth it .

Br
Review №21

We just got acacia wood topped floors done on our stairs and hallway. It was important that they matched the solid acacia floors that were already on the lower level. Flooring America helped me find the best match. My family recently commented on how close they were in nature. Their team was professional, on time, and hard working. They completed the whole project in two days, and stairs are not easy to do. They worked efficiently and consistently the whole time and did an incredible job. I would work with them again any day.

Da
Review №22

I have had a lot of work done in my house this summer, including landscaping, wall repairs, painting and flooring. Without a doubt Flooring America and the excellent installers have far exceeded my expectations! I couldnt ask for more, I wouldnt change a thing. They are definitely coming back for more carpeting.

Jo
Review №23

Flooring America was amazing to work with. Id called around and tried to get estimates from a few different organizations, and only Flooring America was willing to work with me before I closed on my home so I could get them in and get the work done as quickly as possible after close. On top of that, their workers did an amazing job and finished a day earlier than anticipated. I couldnt be happier with my experience with them and recommend them highly to others.

Er
Review №24

After a botched experience with Home Depot, I contacted Flooring America and the experience was fantastic. They were able to get me a quote on short notice. When I went to the showroom, the sales rep had already been informed about what I was looking for and had samples ready. They were able to install the carpet two weeks later. The installation crew was professional and the carpet looks great. I would absolutely use them again.

Ma
Review №25

Freddy and Fernando were professional and cleaned up well. The finished product was flawless. We couldnt be happier with the whole team. Thanks Flooring of America!

Ro
Review №26

I had Flooring America of Oregon replace all 2400 sq ft of flooring in my home with a mix of carpet, hardwood, and composite. I also had them install new quartz counter tops. The results are beautiful! The sales staff and installers were all top notch and kept me informed through every phase of the project. I highly recommend Flooring America of Oregon!

Ji
Review №27

Fast and a great job

Ne
Review №28

We search locally, tested Flooring America by starting with a small purchase of vinyl. The customer service and attention to detail was very good. Then,we went back a few years later for a bid on a approx. $11,000 project. Again, the customer service; office, bid, skilled installers was very good. Our project looks architecturally pleasing and updates our 1980 ranch. We love it.

Pe
Review №29

Very positive experience with Dawn and her crew who worked to get my instillation complete in these difficult time. I would highly recommend them to do your project! 👍

An
Review №30

We had carpet installed through Flooring America of Oregon Dec 2018 - Jan 2019. The overall process was relatively stress free and pretty straight forward. We worked with Tyler, he came over to take the measurements and he was quick to respond whenever we emailed him with a question or problem. He wasnt there when we went to the store to pick out carpet but the lady from the front desk was very helpful and spent a lot of time with us going over the options. I thought that the prices where pretty high but they do have high quality carpet and lots of sales. We got our low pile thick carpet on sale and we are very happy with it. Dawn (if I remember correctly) from scheduling was very helpful also, she worked around our schedule to figure out the install dates. The installers arrived promptly at the same time each day (it took two days) and were very polite and hard working. The whole process took about one month, and that was mostly because we had to push off the install date by a week or so because we were travelling. One thing that could be improved is the way they give you the quote for the job. I wish it was more detailed, as in how many square feet for each type of carpet, how many stairs etc. Overall we have no complaints yet, carpet looks good, everybody we interacted was very kind and helpful. Would recommend.

Av
Review №31

The team were able to refinish our entire house with carpet in one day- they worked hard, were courteous, cleaned up well and even made us some mats and runners with the leftover carpeting! Excellent communication throughout the process and looking forward to working with them again next year for kitchen and bathroom projects

Pa
Review №32

What a wonderful company! I looked at other reviews and call another company in Beaverton, all I can say was they were horrible. I had to keep calling them to get anything done. We only wanted our stairs carpeted so maybe it was too small of a job. This place was great, helped us pick out the best product for wear and though we had to wait for the carpet the installation was stellar. I will come back if I need anything else.

Su
Review №33

Excellent customer service and a wide variety of choices. Made an appointment for an in home estimate for floors. I will definitely go back and recommend others to visit.

Ke
Review №34

I would highly recommend Flooring America to anyone looking for a great product at a reasonable price, from a local company that delivers as promised! Thank you to everyone that made my project the smoothest I’ve experienced!

Le
Review №35

An absolutely immaculate job for both porcelain tile and engineered hardwood. Didnt cut any corners. Met their scheduling commitment. Cleanup was complete, no messes. A friendly and very professional crew of serious craftsmen. Cant comment on costs as I did not look any further after their estimate. Will use them for my future bathroom remodeling.

Gr
Review №36

We are so happy with Flooring America! They did an amazing job. We couldnt be happier. The staff is very professional. We will definitely use them again. We have already recommended them to our friends and family!! :)

To
Review №37

We have been working with Tyler for a few months now through our entire home remodel project. Flooring America of Oregon has not only saved us a lot of money but they have made sure all thier work was of the highest quality and done in a timely manner. We have used them to refinish the wood floors, install linoleum, install tile in our shower and kitchen and will use them to install our carpet. Tyler has been exceptionally helpful with giving input to us so that we could be our own General contractor. He knows a lot about the construction business and has always been timely and willing to respond when asked a question. His follow up is quick. We recommend checking this store out before heading to one of the big box stores for your remodel needs.

St
Review №38

We wanted to get new carpet for all of our 2nd floor and 2 rooms on the 1st floor; quite a big project. We contacted Flooring America and their competitors, but Flooring America was easily the best to work with. Micah was very patient with us during our lengthy deliberations on shade and fiber type, allowing us to take multiple pattern swatches home and giving us the run of his showroom. Installation was excellent. Francisco (Frankie) and his son Carlos were superb in moving furniture, fixing floor squeaks and installing the new carpet, which looks great. They were very patient in answering my questions as I sought to learn a little about their skills. Dawn followed up on the installation to ensure we were happy with the outcome. One of our doors dragged on the pile of our new carpet and without hesitation she organized for Mike to come and fix the problem. The only other feedback that I would give F.A. is to let customers know what will happen if it is pouring with rain at the time of the installation, which was the case with us. We were lucky in that we had a large, uncluttered garage in which they could cut pieces from the huge roll of carpet, but what happens if there is no weather cover for the cutting processes? Overall, we were delighted with Flooring America. Their staff is very customer-focussed and really know their business. Thank you.

Ti
Review №39

We used this company to replace our kitchen floor and two entry ways with new wood. The person who took our order sent in the wrong amount to the manufacturer, but it was caught and quickly corrected. The company was apologetic and the only problem causedwas to delay installation a few days. The installers, Jose, the chief installer was fantastic in terms of his friendliness, knowledge, willingness to answer question, attention to detail and getting a good install done on time. If I owned a company Id try to hire him away from them. They also replaced all the carpet in the house. A two day job. They had some trouble with the trucking company getting the carpet here on time and thus we were a few days late on the install, but other than that, we got an excellent install. Frankie, the primary installer had the same talents as Jose. I would also try to hire him away. All in all, we received excellent product and service from when we first entered the store to when they hauled the last of the replaced product away. There was never any sales pressure at purchase, only concern that we knew what we were getting and got what we wanted. They were at all times concerned that our goals were met and were willing to do whatever they could to make sure that happened. We give them the highest recommendation possible and will certainly use them again if needed.

De
Review №40

We got several estimates for hardwood flooring and Flooring America of Oregon was the best! The price was CONSIDERABLY less, and even better, the service was PHENOMENAL! We worked with Tyler who was very responsive and answered all of our questions right away. The crew was awesome – they showed up on time every day and cleaned up when they were finished. The floors are GORGEOUS! We couldn’t be happier! I am very happy to be able to highly recommend them to anyone who is thinking about installing hardwood floors. Ask for Tyler. He’s the best!

Sc
Review №41

Micah and his team were wonderful to work with, all very friendly and helpful! Micah was very accommodating to help us achieve a large carpet install on a very tight timeline. Micah found a hole in their schedule to send a crew to do the tear out and haul away separate from the install thereby speeding up the install time. Installers were top notch, even completing the install on a Saturday! Would highly recommend Micah and his team!!

Ba
Review №42

Show room has lots of samples which help a great deal. Estimator was prompt, courteous, and helped with ideas. Installers were polite and made installation easy for me to deal with. And most of all, I love the outcome of a beautiful floor! All in all, a good experience!

X
Review №43

I appreciate their desire to educate customers instead of just focusing on selling. Confidence in making a purchase stems from the knowledge of what you are buying. They are very nice and willing to assist you in making the right decision.

St
Review №44

Flooring America did a great job with our carpet purchase and installation! The installers were experienced and professional. The result was excellent!

Dy
Review №45

We used Flooring America of Oregon to replace our carpet in the bedrooms, office & bonus room and extend our hardwoods to the dining and living spaces. I had decided to use them after they had replaced all the flooring in a friends new home and came highly recommended. They matched our current floor FLAWLESSLY! I still cant believe it! The entire crew was professional, punctual, respectful and quite the perfectionists! Throughout my life, Ive dealt with a lot of subcontractors and this was the by far the best crew Ive ever worked with. Many Thanks to everyone who helped with our project!

Pa
Review №46

Fair pricing and excellent customer service. From the assessment & quote with Tyler to the finished product, I was more than happy. Ive used Flooring America to do all of our flooring in our previous home which was a fairly new house at the time. When we moved, I knew Id contact them again. I was not disappointed, and they were able to manage flooring in a very old craftsman this time. A+++ all the way!

Da
Review №47

High end store, I am referring to service! State of art & finest quality products. I like the remodeled store, easy to find what I was looking for. Knowledgeable staff. My house has Flooring American products from one end to the other.

Ma
Review №48

We had an excellent experience with Flooring America of Oregon. We were replacing carpet in a home we purchased and were replacing carpet in the home we were selling. All of the employees we interacted were polite, helpful and professional. The prices are competitive and we really liked the selection of carpet available. The installation of both jobs took less time than anticipated. We are thrilled with our new carpet and the entire process of working with this company.

An
Review №49

I found the process to be completely enjoyable. People were helpful, professional, and on time. A seamless experience and in addition everyone was friendly.Thank you. I love my new floor. Would definitely use them again.

Di
Review №50

Our experience with America flooring was a very rewarding experience. All the contractors were professional polite on time very caring about everything they did. I felt like they went over and above with all the insulation involved. Tyler our representative has the greatest customer service weve ever had. He was always coming by checking the workers and if we.needed something he always made.sure.it.was.brought over right away so the.job could continue with no problems. He does.his.job the best Ive seen in a long time. I definitely would recommend America Flooring for everything. The cost was the best for the quality of work performed. If you have any remodeling to do this year go.to America Flooring ask for Tyer.

Ki
Review №51

Tyler and everyone I worked with at Flooring America exceeded all of my expectations! I could not be more pleased with the service, the new LVP floor and every aspect of the project.

Pa
Review №52

Have had our carpet in for 2 years now and still love it! The installer did a great job and the quality is excellent. We got a Golden Retriever about 6 months after having carpet installed. Still no stains or spots!!!! The carpet was by Shaw and is a brown fleck with a higher pile. We did have to get a new vacuum cleaner that could be set for higher carpets but it was worth it!!!

Sa
Review №53

These guys know their stuff and give great deals. Professional crew and quality work.

ro
Review №54

I am totally impressed with my adventure of getting new hardwood flooring. The show room was superb with every style I could want and the girls in the front were kind and funny and friendly. The floor was laid in a timely manner and Tyler Moore is absolutely over-the top good publicity for Flooring America. He was here many times even when I changed my mind and we did things differently. He was always kind and helpful. I am extremely thankful to him and the entire company and highly recommend them.

Da
Review №55

Please believe me when I say they were fantastic. They have a better selection than others. The installers are in-house and they are perfectionists. Courteous too.

bo
Review №56

Good guy AAA++++ will do business again

Do
Review №57

Quality of carpet can be evaluated from dealer to dealer and manufacture to manufacture. What makes carpet last is the padding and the installation. What makes customers happy is the installationand the installers Flooring America uses are the best. From our first step in to Flooring America to our finished rooms with all new carpet and the furniture back in it place, the service was excellent. We highly recommend Flooring America for all flooring needs.

Al
Review №58

We are very happy with cost and workmanship provided by Flooring America of Oregon. Our Experience began with the a suggestion of about the flooring samples in finding the perfect one for our rooms and continued with the expert help in the placement of it. I would recommend them to any other person who needs floors.

Ja
Review №59

The crew did a wonderful job repairing our water damaged maple hardwood floor and refinishing the rest of the maple flooring. They made every effort to make the experience a pleasant one. Great company to do business with.

To
Review №60

They were fast and efficient. They met a stringent timeline in preparation for a grad party. Competitive pricing for they were able to cut down on carpet waste. Exact measurements make a difference. Tyler was very helpful and professional. Carpet installer Romero worked his tail off. Almost 12 hours straight. I recommend them over big box stores. They have 5 to 6 week lead times.

Mi
Review №61

I just had them do the second half of my home because I was so happy with the products and their service. Theyre excellent and Im so glad I was able to keep my money local as well. Good people who know what theyre doing.

Cy
Review №62

I researched quite a few local flooring businesses and also had Home Depot come in to do an estimate on installing engineered hardwood in our home (second story). Several of the local businesses made it difficult to even schedule an in-home estimate (they wanted me to come into the store first to view their products). I was moving here from out of state so each step in the process had to be accomplished on a tight time frame. When I called Flooring America in Oregon City, they quickly understood my time pressure and immediately scheduled to have someone come to my new house and provide an estimate. Caleb arrived and offered services far beyond the estimate. He immediately offered to take responsibility for finding a good match to the downstairs wood flooring we already had in place. Over the days and weeks that followed, I received multiple estimates from businesses, including Home Depot. The first Flooring America estimate was too high for our budget, but that did not stop Caleb from continuing to work with me until we had a product and plan that worked for us.By the time I received all the estimates, it didnt matter whether a competing business offered a better deal. It was obvious that the most professional, customer service-oriented company was Flooring America in Oregon City. I trusted that they would do the best job and provide us with an outstanding wood floor. (I had expected at least a reasonable estimate from Home Depot but they were actually very high and a total headache to work with.) Flooring America in Oregon City installed the flooring while I was still out of state, which reflects the degree of trust I had in them. My daughter was able to check on the installation and she was impressed by the quality of the people involved as well as the work they did. The wood floors are beautiful. At each step, any question or concern (however small) was addressed immediately and with friendly, reliable responsiveness. I am likely to have future work done in our home and without a doubt, I will use them and recommend them to others.

Ro
Review №63

The team at Flooring America of Oregon are superb. We had almost all the flooring in our house replaced. It was a huge job and we are really happy with the end result. They worked with us to find materials that fit our budget and did a great job with the installation.

Ro
Review №64

From the first moment we entered the store until the final installation was done, the staff was friendly, knowledgeable, and efficient. We were informed every step along the way, appointments for measuring and installation were right on time, and the installers did a wonderful job and and cleaned up without a trace left behind. We couldnt be happier, and highly recommend this company.

Ja
Review №65

Flooring America installed new laminate in our master bedroom and did an amazing job. Constantine was professional and quick and did quality work. Tyler stopped by beforehand and gave us a bid. They did a much bigger job for us a few years ago. We were please with that job as well.

Ma
Review №66

They are a great company! I am so glad we used someone local. They were super responsive, and flexible! The carpet turned out great and the installer was incredibly professional! I will definitely recommend them to my friends and family!!

li
Review №67

Excellent work. Flooring of America staff were prompt and courteous, showed attention to detail, and were friendly and helpful. Micah Watts, the owner, was especially receptive to our needs. We would highly recommend this company to others.

Ja
Review №68

We got new waterproof floors and they look amazing. Flooring America had the lowest bid and our salesperson, Jake, was helpful through out the process. I highly recommend.

Jo
Review №69

Working with Flooring America has been extremely gratifying. The combination of industry expertise and personal attention is unmatched in my opinion. From understanding our individual needs and matching them to the right product at the right price is why we have referred a few of our closest friends to Micah and his exceptional team.

Ki
Review №70

Everyone I came into contact with was awesome! Katie and Tyler were wonderful to work with. Both had great follow through, were friendly and professional. I would strongly recommend Flooring America of Oregon to anyone!!!

Ra
Review №71

I had carpet all over house, most pleased with everything. They are the best to work with. Having vinyl in all three bathrooms done soon. Caleb is the best to work with. I would recommend this company to everyone.

Ta
Review №72

Flooring America has been great to work with. The owner, Micah, went out of his way to make sure that we were beyond satisfied. Initially there was an issue with the new dye lot matching our old dye lot. The flooring America team, quickly fixed the problem, even coming on a Saturday to complete the installation.

ti
Review №73

Restored our 1946 original hardwood floors back to their natural beauty, adding 3 coats of finish, came out beautiful. Excellent customer service. Highly recommend.

Sa
Review №74

From the moment we walked in to the last step of paying our balance,Micah and his team were top notch!! Everyone was so polite and the installers were constantly vacumning and cleaning, painters attention to detail was tremendous! Super happy, especially after firing a flooring company before finding this gem in Oregon City. Cant thank Flooring America enough.

Ju
Review №75

We have a beautiful kitchen and family room installation of luxury vinyl tile which you installed about 4 years ago. We had a recent appliance leak, and, as advertised, the tiles could be lifted up, the sub- flooring dried and repaired, and the floor tiles relaid. Your installer, Alex Dovgan, was professional, careful, and meticulous. He left the floor in perfect condition and carefully cleaned up the entire area. We have now had 2 excellent and cost-effective experiences with your company. Thanks to you and Alex for a job well done!

Ju
Review №76

A co-worker recommended Flooring America of Oregon to me after they had new floors put in so I thought I would consider them, and I am glad I did! I did some research and received some quotes from some of the brand name larger companies around town and then asked Micah to give me a quote and found them to be quite competitive and with a better warranty! Service from start to finish was great - my wife and I asked a lot of questions and asked to see many samples but Micah stuck with us through it all and helped us decide on the perfect floor for our house. The crew were efficient and courteous throughout and Micah (the owner) even made a visit to check on the progress. We couldnt be more pleased with the service we received as well as the final product. Thank you!

Ri
Review №77

The Flooring America team worked together to install beautiful floors at a very competitive price on a short deadline as promised. Caleb worked a quote with practical suggestions. Lauren coordinated schedule and got materials delivered quickly. Tomas and Arturo are skillful craftsmen and were amazing to watch as they installed a perfect job right on schedule. Thank you!

Cy
Review №78

Love my new tile floors and shower. Carpet in bedroom fantastic. They were friendly, kind,affordable, efficient. I defenently recommended them. They will be remodeling my kitchen soon.

co
Review №79

My experience with Micah and the whole team was great! I did a couple months of shopping around but decided on Flooring America of Oregon because the value was there, they showed me personal attention and returned my calls super fast! Better prices than i found anywhere else PLUS great customer service. I had some issues with the structure in my house that were revealed after demo of my old hardwoods, and they even helped resolve that! After my call they were out to take a look in a half hour. The installers were on time and courteous, cleaned up after themselves well. Couldnt have asked for a better experience from a contractor. They also offered me awesome financing. I will recommend them to everyone i know and if i ever have a need flooring or countertops again i will be back. Thanks Again!

Fl
Review №80

I purchased engineered hardwood flooring from Flooring America, in Oregon City OR 2 1/2 years ago. They removed the old carpet and hauled it away. I was super satisfied with their service. The floors are still beautiful.Sincerely,a HappyCustomer

Ca
Review №81

Pros...... the price / the people (Jake as well as Thomas and his crew were wonderful) / the quality of the carpet (just put in - so Im anticipating the quality it looks and feels like) / the care given to my home during installation / the scheduling / all communication ..... there was zero room for improvement - it was fabulouscons..... they ordered the wrong carpet - but it was another color I had been considering and they did give me the option to reorder or take a discount / the need to purchase a new vacuum because my dyson doesnt work on soft touch carpet (which I didnt know prior to installation)overall - I would use and highly recommend Flooring America. Having not purchased carpet in 17 years the experience was good. The one thing to remember is to check on warrantys (required care and vacuums) and double and triple check the order before installation :)

Sa
Review №82

From in-home visit, in-store product selection, scheduling installation all the way to the actual installation, everything was handled very professionally, on schedule and managed meticulously. The installers took great care and did a fantastic job as well. I would highly recommend this company for any flooring project.

Ma
Review №83

Flooring America was recommended to us by friends who had a recent floor installation. We had gone to several places and was feeling frustrated by the small sized flooring samples and detached sales people at the self help stores. From the moment we walked into the showroom at Flooring America, we felt a warm and caring staff, large samples and great selection of materials to choose from.Within a few days we were able to get an estimate. There was no waiting our turn for weeks to get measured, then back on a waiting list for installation. Caleb and Tyler were great to work with, and very professional. The expert installation by Elite Floors, was done quickly, with a minimum of disruption. We are enjoying our beautiful floors and are completely satisfied with Flooring America.

Ma
Review №84

I purchased had luxury vinyl flooring and Flooring America installed it. The staff at the store was knowledgeable and even though I was very indecisive, they never made me feel rushed and continued to show me additional options. Joses team did the installation, and Jose is the best! Hes kind and friendly and showed interest in my home and the remodeling and decorating I was doing. I usually dont like to do business with large chains, but knowing that the store is individually owned is the best of both worlds because you still get the warranty of a large company that is likely to be around a long time as well as knowing my money is primarily staying local.

Je
Review №85

Flooring America was wonderful from beginning to end. The salesman had a great knowledge of carpets and was able to give us a good value and good advice about what to choose for our project. The scheduling people were helpful and friendly and the installer did a wonderful job! I would recommend them to anyone who asks.

Ke
Review №86

Great customer service! Amazing showroom and very professional staff. Will use them again on my next project for sure!

Va
Review №87

Such a professional organization and the skill of the installers was wonderful. The cost was of good value and we are so pleased with the outcome. Thank you Flooring America and Micah.

mi
Review №88

The experience was refreshing! Knowledgeable courteous staff. No pressure. Established installation timetable and stuck with it. Workmanship and crews were on time, clean, professionals.We couldnt have asked for more.Thank YOU Micah and staff!Mike and Toni Shunn, Oregon City

Di
Review №89

We have had Flooring of America do a couple small jobs, with great satisfaction. So when we decided to remodel, our first choice was Flooring America. We remodeled two bathrooms, resurfaced our hardwood floors, and installed new carpeting. Very easy to get in touch with staff, They scheduled everything in the order to be done and were punctual. Installers who did the work were efficient and courteous. We had one little problem, which was really no ones fault. It was brought to their attention and it was resolved immediately. I would certainly do business with them in the future. Just hope we dont have to ever remodel again.

Ca
Review №90

The work was done quickly but very professionally with good attention to detail. The quality of the linoleum tile is excellent and the finished floor is stunning. We are very pleased.

Ch
Review №91

Terrific company with amazing employees! Would strongly recommend them to everyone needing flooring of any kind. Every employee at Flooring America Oregon City has been exceptionally helpful and gone above and beyond with service!

Sa
Review №92

I had the downstairs flooring continued to replace carpet in the living room. It looks seamless and was done very professionally. I highly recommend Flooring America of Oregon City!

Br
Review №93

We worked with Tyler as well, very responsive and knew the answers to everything we had questions about. The crew arrived on time and finished early in 1 day. The rooms look very nice and we will for sure use them again in the future. Thanks!

Ki
Review №94

Tyler, Caleb, Katie and the installer Alex were all fantastic. Their professionalism and communication were key to producing an awesome new floor for my home. I will be using them in the future for a Kitchen countertop project as well. Happy Customer here.

wa
Review №95

Our job was a new kitchen vinyl and a flight of stairs to be carpeted. We were very pleased with the products we chose from Flooring America and particularly pleased with the installers. There was unexpected sub flooring that needed to be replaced but these two men rose to the challenge and completed the work in one day. My only reservation is the length of time to get the flooring from the manufacturer, it was over a month.

Ro
Review №96

It was a pleasure working with Flooring America. They were friendly and extremely helpful in picking out the perfect carpet for our house. I would highly recommend

Ja
Review №97

Amazing work! Had new carpeting installed in my entire home. Quick install. Professional and friendly from start to finish!

be
Review №98

Arrived on time did a wonderful job and very helpful in moving furniture I could not. Great job. Also very good pricing

Ga
Review №99

We are very happy with our new kitchen floor from Flooring America. They have a good selection of quality flooring with knowledge and helpful recommendations. The installers were challenged a bit because they had never installed the 18.5 x 24 size Coretec Plus Large Tile Flooring before.

As
Review №100

I made an apointment to have my home bid for carpet install. The day before my appointment I received a voicemail saying they were wondering if they could move up my apointment to that day because it would be easier for their tech but if that did not work for me it was okay. The day of my appointment I received a missed call from them but no voice mail. I work the night shift and do not answer my phone while sleeping during the day. The tech never showed up for my apointment. This is so unprofessional and a huge pet peeve of mine. I dont understand why it is so hard to do what you have committed to.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:502 7th St, Oregon City, OR 97045, United States
  • Site:http://flooringamericaoregon.com/
  • Phone:+1 503-655-9421
Categories
  • Carpet store
  • Flooring store
  • Countertop store
  • Floor refinishing service
  • Flooring contractor
  • Linoleum store
  • Tile store
  • Window treatment store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:10:01AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
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