I moved into a new house and had Anderson H&C out for inspection, cleaning and tune up of my furnace right after moving in. I started noticing what smelled like natural gas but some said they smelled it and others no, so called the gas company and they said yes, hazardous leak coming from the flex line in the furnace right in front when the panel comes off. I called Anderson H&C to ask them to come repair the flex line that theyd either nicked or missed during the inspection less than a month before and the guy refused, saying Id have to pay to have them fix it and heating systems have issues all the time less than a month after they come out for inspections. I havent touched the furnace since they came out. When I said thats the point of an inspection (to make sure its safe and working properly), he said I had an entitled attitude (??). Never using them again, definitely would never trust them working on my system and called me entitled (??) for expecting to have a safe, working furnace after I paid them to do an inspection.

Was quoted on the phone by “Steve” a price for install with electrical. Told him I had the electrical covered. He lowered the price by $500. Before they came to install, I told him I couldn’t get a hold of the electrician, and asked if they could just include it. He said sure. After install I paid with Cashiers check for the full amount agreed upon. His electrician was the same guy I was going to use. So the total was still the same. After making payment he told the electrician to call me for his portion. Then told me that the price would be $500 more than what I paid. I was quoted $4400 for install, plus $500 for the electrical work. I gave a check for $4900. And now he (Steve) is saying that I still owe $500 more to his electrician. ABSOLUTELY NON SENSE!!! They will tell you one thing and then change it. Bait and Switch. I Highly recommend going with a different company!

Anderson heating and cooling was able to repair my air conditioning system at a fair and reasonable price, after another HVAC company had given me bad information trying to sell me a new unit for thousands and thousands of dollars.These guys are honest and professional. If I have heating or cooling issues in the future Anderson is the first and only company I will call

Jason did a great job with annual service for our two systems; one is ductless and one is furnace style. Answered all questions and very helpful. This is the 4th year weve had Anderson service our units and we sincerely appreciate their professional and quality. We highly recommend Anderson if youre looking for quality service.

Anderson Heating is a great company and I highly recommend them. We reached out for a quote and Steve got right back to us and answered all our questions. We got scheduled to have our furnaces and AC replaced quickly. Steve, Heather and Kevin were very professional and thorough. Steve put in extra time to figure out how to get our system to work properly with new filters. This company goes above and beyond and their prices are the lowest we found with the best service and quality products. I highly recommend Anderson Heating and Cooling.

Cannot speak more highly of this company and their customer service.Had an issue with my furnace and the representative called me and scheduled someone to come out to me immediately. Steve, Heather and Kevin were all extremely helpful and knowledgeable. They were all friendly, easy going and answered all of my questions informatively. They were very quick to fix the issue as well.If there any more issues in the future Ill be sure to call them first and I would recommend them to anyone in the area.

I called twice and was told Steve will call you in the morning twice. No call.... I finally had to call someone else that wanted my business.Terry

Had furnace and air conditioner installed be Anderson in 2017. Furnace quit working during snow/ice. Made an appointment and they arrived right on time. Identified the issue right away and got the furnace up and running fast. Great company to use for any HVAC needs, installation or service.

They have been maintenancing my heating and air conditioning system now for about 15 years and they are always timely and they do my annual checkups on my machines and they remind me which is nice great prices good people

Diagnostic and Options within1 Hour of Calling!This was for my Rental House, so I really appreciated the Quick Response.Unfortunately, it was a Friday.So, we had to wait until Monday for Removal & Replacement of our Furnace, but it happened to be In Sale for $2,500!

Its the first cold snap of the winter -- Dec 2019 -- and of course thats when my furnace goes on the fritz. Anderson Heating saves the day. Steve came over -- on the weekend -- and takes a look at it. Unfortunately it was beyond saving and I needed to get a new one. But, no worries - they had a new one available and were able to schedule the install for that week. Steve arrived on time and got the work done quickly. The new furnace is working like a charm. I will contact them for future maintenance, etc. Great job, Steve!

I purchased a groupon from this company as a gift for one of my real estate clients. I contacted their office to request an email showing the appointment time and was shocked at how combative and unwilling to assist in any way this company was with this request. They refused to send an email with this information or to provide any level of service that is expected from a professional business. Buyer beware!!!

I recently purchased a home and was noticing a significant difference in temperature between the upstairs and the downstairs. A technician came out and did a ton of education for me and climbed into the attic to verify that everything was set up appropriately. It was recommended I get a new thermostat, which I have. The experience was painless and educational.

Anderson Heating & CoolingAfter weeks of bids, research on products and weighing over finances I DID A THING! I got a new furnace and CENTRAL AIR! Your not going to find a better bid, better finance options and in my opinion better people to do your heating and cooling! Steve was so thorough and thoughtful and patient. I went through a lot in life to get to a place where I can BUY LUXURY items outright for myself and thanks to ANDERSONS I was able to upgrade my home and my life on my budget!

If you want to have a honest and reliable company to give you a fair and accurate bid for whatever your heating and cooling needs are I would strong recommend Andersons. I live in Vancouver and had on going issues with my heating unit which was relatively old. They didnt try to upsell me or tell me I needed more than I actually did to get my unit up and running again. I was expecting to spend at least $1000 and ended up spending less than $500. Two years later my neighbor was shooting darts at raccoons and ended up shooting my outside unit- I reached out to Andersons and they were able to give me a bid over the phone since they had previously worked on my house and could get me on the books in less than a week. Being a single female, I was extremely concerned that I would have to at least get a couple bids when having issues and then looking to replace because I was expecting the pricing and recommendations to be through the roof- Andersons made it so I didnt have to. The owners have the utmost integrity and simply believe in doing the right thing and creating a return customer which you dont often see these days. They even have specials occasionally for tune-ups and making sure your system is ready for winter. Stop searching and reach out to Andersons today- you wont regret it.

These guys are great! So kind and throughout the process. Also they are super reasonable when it comes to price. Ive used them and recommend them to my clients! Always get a quote from them you will be impressed!

I have used Anderson Heating and Cooling on a few different occasions both personally and professionally. I would highly recommend them to anyone. Steve and Jeremy are both professional, knowledgeable and experienced.

We have used this company for years and were very pleased with them. Then we had an issue, sent them a message and never heard back.

My A/C went out on one of the hottest days of the year. When I called in I was told by the scheduler that the tech would not be able to make it out for a few days. About a half hour later I was called back and told he would be right over because he was in the neighborhood. The tech repaired my a/c and I now have cool air flowing through my home. Great customer service from everyone!

This company has always responded quick for all of my needs. If your looking for good prices, quality work and great people then this is the company you need.

I found Anderson Heating and Cooling when looking for someone to complete annual maintenance on our aging heat pump. I was impressed with the representative that came out (I completely forget his name). My wife and I have been saving for a while to replace our current HVAC system (installed in 93). We decided to go forward with things this Fall and, in preparation, I arranged five companies to give estimates.I had some good (and not so great) experiences) but kept coming back to Anderson. The price was right and the owner, Steve, was low-key, knowledgeable, and straight forward. Im happy we chose them to install replace our system. The installation appointment was incredibly smooth and I was never pressured or upsold. There were no surprises and the price was exactly as estimated.I hope to enjoy a lot of low-to-no maintenance years to come with our new system, but I will definitely be using Anderson for my future needs. I highly recommend them as a company.

I cant say enough good things about Anderson Heating and Cooling! They provided a detailed bid, explained the prices quoted, arrived on time and did the installation as scheduled. Technicians were professional, polite and CLEAN in their work. Shortly after the installation was complete we had a problem caused by a factory defect in the furnace. Not only did Anderson Heating come out to make repairs the day I called, they came back a week later to check on the repairs and ensure all was well. For price, for service, for professionalism and timely service, you cant beat Anderson Heating and Cooling! Ill recommend them to anyone and everyone, without hesitation!

To say Im disappointed is an understatement. If I could give a zero star I would, because Anderson Heating and Cooling did nothing for me.I had recently purchased a house and within a few months of occupying the place I had noticed there was a significant amount of dust in the air when the heat was turned on. I tried to clean the ducts myself with my shop vac but after some research learned I needed a company with a long bristled brush to sweep the inside of the vent to remove years of dust build up. I called Anderson and spoke with Cynthia. I explained to her my issue and what I needed and set up a date for her tech to come perform the requested service.On the day Andersons tech showed up he came in and I explained to him my issue. His response was I dont know why she said I can clean the vents, I dont have those tools. He offered to shop vac as far as his arm could reach but I had already done that. He apologized for not being able to perform the work and left. This encounter was a maximum of 5 minutes.Fast forward almost a year later I get a call from Cynthia. She states that I have an overdue invoice. I explain to her what happened that day and that the tech never gave me an invoice. She asked if he performed service on the furnace because thats what the techs notes stated. I let her know that never happened and she said she would talk with the tech and get it cleared up.Months without any contact from Anderson went by and I figured it had figured itself out. Now I have been sent to collections for a bill I never received, on service I never got. When I tried to approach Cynthia and get this taken care of she was rude, insulting, and had blatant lies. She proceeded to tell me that I had told her I wont pay it, so send me to collection which is unbelievably untrue, and that she had sent several invoice and left several messages. Again untrue!Unfortunately I will end up paying this so it does not effect my credit but I hope this tale of caution saves the next person from using Anderson.

Anderson Heating and cooling performed some repairs on our Furnace (Gas) few months back, my electricity bill trippled from the time they fixed the Furnace, took me a few months to catch that (auto pay) and with the help of PGE was able to narrow it down to the furnace as usage started going the same hour the day work was done. Have been trying to get a hold of Steve to talk about this issue, but no response to multiple phone calls or emails. It is a shame that they do not stand behind their work, if you need someone to fix your furnace, please look else where as there is no accountability from Anderson heating for the job they do.

I just had Steve and Heather install central A/C yesterday in my townhome ~ came home to find a very professional job completed! The service I have received has been top notch and his pricing was very reasonable. I had several quotes before I decided to go with Steve. They were much higher, having nickel & dimed me for everything they could think of. In addition, Steve has been open and honest in his communication, which I greatly appreciate. I never felt like he was trying to sell me ~ Just provided clear and concise answers to my questions so that I could make an informed decision. Heather was also professional, friendly, and clearly very knowledgeable in her field as well. They make a great team and I felt confident from the very start, that I made a wise choice with them. Being in the residential mortgage industry, I will keep them on my list of business professionals to refer to my clients for all of their HVAC needs. Thank You Steve & Heather! :)

Owner has alot of experience and great at his job