Amazing place to shop and work. Great prices, friendly staff. Ask for SHARELLE
Justin Trumbo was very thorough and knowledgeable about the benefits of “Shiatsu Massage,” the operation, the warranty and why this massage chair is worth every penny spend on it. The craftsmanship and quality is unbeatable. I’ve sat in many massage chairs in my lifetime and have never invested in one until experiencing the luxury of the OHCO.I use this massage chair just about every evening after a hot shower to relax before I go to bed. The zero gravity setting coupled with the lower back heat and rollers moving slowly up and down my lower back, more often than not has put me to sleep so sound that on many occasion I’ve slept through until the morning…. like a baby in my massage chair.Thank you Justin! This is by far the best investment I’ve made … aside from my home in 2015. I love my OHCO massage chair.
I got a great pillow from Sharelle Mumpower at the Oregon city location. Will definitely go back when I am in need of a new bed.
Sharelle was amazing! She helped me pick out the mattress and it was a very quick process! Thank you so much Sharelle!
Just got a new mattress set- always a little anxiety inducing- but not this time. Tim asked a few questions, gave us a guided tour of the mattresses available that met our parameters and we were all set in less than a half hour. I would definitely recommend this business!!!
For nearly a decade I’ve been a loyal customer of Mattress World NW thanks to Gary Richardson. His customer service is second to none. I’ve ordered mattresses for every bed in my house and even custom ordered one for my new travel trailer a few years ago. Last month when I found myself seeking a new mattress setup I went straight over to see Gary again. Gary, you out do yourself for every customer and your service is appreciated!
They went above and beyond to find the product I was looking for! Fabulous customer service!
Sharelle is wonderful! She helped me find a great mattress that fit my budget.
We bought a mattress and box spring at Mattress World in Oregon City. Gary Richards provided excellent customer service and he was very helpful, knowledgeable, and friendly. He helped us pick out the right product for our needs.The price was amazing and we got a great discount with the Presidents Day sale going on.I would highly recommend Gary and Mattress World!
Gary is the best salesperson I have ever come across. His kind attitude made me feel comfortable from the get go. He took as long as my wife and I needed with finding out what best fit for us and he really listened. He was very knowledgable concerning the right fit for us too! After deciding which bed, he had us financed and out the door in excellent time. I think this man may be CEO of this company some day, at the very least he deserves a promotion! When the bed arrived, the delivery team did a great job setting up and telling what we needed to know to take care of it. Everyone was on time and we are EXTREMELY happy with the new found long nights of sleep we are enjoying. Thank you so much Gary, you are a true treasure and I will send everyone your way!
Selecting a mattress with Tim was a wonderful experience
My husband and I were in desperate need of a new mattress after many years of the old one. This was the 2nd store we had visited and last. The store is wonderful, clean and has lots of options. Marty was such a joy to work with and the owner of the store was also really great. They were so helpful, knowledgeable, kind and patient. If I ever have mattress needs again, I will for sure return here. And our new mattress is fantastic
The wife and I decided to get a new mattress this weekend. Gary was great help. He helped us pick out a mattress and answer all are questions. He made sure we had everything we need. I would highly recommend Gary and mattress world for anybody look to get a new bed.
What a great experience Justin was Terrific We Returned a bed as we thought we had 30 days but he informed us we had 90 days. We got the bed we wanted and there was no extra cost but we are very happy about the process. I would trust Mattress World to stand behind their products as we were treated like first time buyers although we were returning a bed.We got a split as that is what we thought we wanted but realized after we got it that we wanted the non- split bed. Justin treated us so well. Cant say enough about him and the company. We got a better bed for the exchange to zero dollars and that was over the top. I would highly recommend Mattress World as they deliver what is promised.
Highly recommend this place and go talk to Justin! I Came in here to get some ideas of what to possibly do About a new mattress and not really sure where I wanted to buy from but because of his knowledge and outstanding friendly experience I couldn’t buy from any other person or location! Highly recommended!!!
I needed a mattress for my nephew and I looked around but wasn’t satisfied with what I found, boy I’m so glad I stopped at Mattress World! What a great buy for a twin! Marti helped us and exceeded all of our expectations! I Highly recommend her! She is this companies greatest asset! Just exceptional Service!
Gary was so patient, friendly and knowledgeable, he worked so hard on helping me get what i needed and for a great price, I wasnt easy, i was indecisive, slow and had no clue what i needed he walked me through it and gave me plenty of reasonable choices.
Big thanks to Richard for his knowledgeable and laid back service. We didn’t feel pressured at all and he was happy to answer all our questions. Ended up with two great new mattresses being delivered. Great experience!
Gary is amazing, definitely ask for him if you want to make an informed decision and comparison for your bed purchase
This place was absolutely great! Gary answered all of our questions and took care of everything for us. It was fast and easy!
I was hit by a car in Sept and a bus in Oct of last year. I just had a baby in Feb (our 3rd). I reached out to dozens of mattress firms and these guys were the only ones to see it in their hearts to find us a donation program that could help us. I ended up getting a Beautyrest BLACK with all the bells and whistles. For free... 15.5 inch high mattress. Feels like Im sleeping on a cloud. Our baby was fussing so I laid him down between my wife and i and BOOM the baby is asleep. Screaming to asleep in a split second. Weve been sleeping like that now. Thanks Mattress World Northwest! God bless you guys.5 stars.stars.-A Permanent customer
Walk in was greeted by Marti. We had just came in to check out some beds for pricing. I wasnt 100% sure what I wanted or if we were going to buy a bed that day. Marti was very helpful and answered all my wife and Is questions. We were able to find a bed that was comfortable and priced great so we agreed to purchase. Marti checked us out quickly and didnt upsell us on a bunch of stuff we didnt want or need. All in all it was a fantastic customer experience. 5 stars all the way! Thanks Marti!
My husband went to check out mattresses and I went with him the next day. Marti was wonderful and we purchased a mattress just for us! Great customer service!
Great prices but buyer beware!!!Bought a new bunk bed mattress for a GREAT price, but then after the promise date slipped by by 3 days, had to call and call (and show up to find them gone on a company picnic) and finally, after almost a week slips by, theyre there, open, unapologetic, and not even a hint of a comp. I will never shop here again. Maybe a different store, but never this one.
Marti was our sales-lady, and she was so nice and helpful. Very friendly and helped us find the right mattress and a good deal. No pressure, no problems.
We were in the market for a new mattress and realized Mattress World had opened in OC, were we live. We went in on a dreary cold rainy evening and was greeted by Marti...a ray of sunshine!We had the exact model of mattress we were replacing and presented the info to her. She took the extra step of calling her manager to confirm current comparables.She explained the options, she was patient and she got our business.Great experience, fair deal and sleeping deeply!
Thank you Joel and Adam!
Fast friendly service. Tim was very knowledgeable about the difference between the mattresses and quick to answer any questions. Will teturn
Walked in and waited for an attendant. We were looked at a few times and ignored so we left to go to mattress firm.
Great place to buy and a great place to work.
The salesman new more about sleep than any other store and helped me find the right mattress for me, thanks brian
Tim at Mattress World in Oregon City was very helpful in picking out the right mattress for me. Thanks!
We had a great experience with Mattress World and working with Sharelle Mumpower. She was friendly and knowledgeable. She went above and beyond. We are thrilled with our new BedTech adjustable split system and mattress.