This store is a huge disappointment. It deserves a one star -- I came after a long time, last time I came was in the summer. There was this young gentleman in the summer who would always have a meaningful conversation with me, and make me feel comfortable at all times. Never had a problem, and had a great attitude. The other week I came in, and this older gentleman was extremely rude to me. He had this horrible attitude and felt like he was throwing his own problems at me. It’s time to have a more friendly crew Rite Aid!

I have had good experiences at this location. I usually bought vitamins while on my way to El Sobrante. Recently, got a walk-in flu shot here,and it was done with minimal setup and delay. I may try moving a prescription here, as the lines are not as long as my current pharmacy.

The service is so bad 👎.I call for refill my medicine on September/27/21.I went to Phacmacine two times, They tell me come back next day and October/7/21. I come third times, they give to me one medicine and another one have to wait 2 hours.So terrible service !!!! I am 63 years old and not strong enough to go like that !!

Professional and speedy service. Got my COVID vaccine here and am very happy with the whole experience. Pharmacy manager Rami and Vitalia walked me through the process and I didn’t feel a thing during the shot. Fortunately also didn’t have any side effects afterwards and am feeling relieved. Thanks everyone at RiteAid for making this such a pleasant experience.

Since covid began I have been picking up prescriptions for a friend who is disabled, has chronic illnesses and is immune compromised. I have been treated horribly at the pharmacy. Ramy in particular has a self righteous, arrogant and condescending attitude. Though he’s by far the worst, the other pharmacy associates are only a little better.My friend called to complain, not about my treatment, (I hadn’t at that point told her) but a mistake in medication fulfillment. Ramy was so weird after that and made what I see as retaliatory “mistakes”. It’s just creepy uncomfortable going to the pharmacy for me now.I never complained not even to my friend, until recently. For the sake of brevity I’m leaving out details that could actually get them in trouble.We’re considering changing pharmacies, but this one has been filling my friend’s scripts since they opened, with no problem until (~1yr) recently. It is very close to her home. I don’t want to cause her inconvenience should we be able to move about freely. She could easily go there if not for covid.You know, now that I think about it, we shouldn’t have to change pharmacies they should do something about the pharmacists. I can’t be the only one who is experiencing this.I don’t usually complain much, people in general are nice to me, I’m like, not a “Karen” type, I’m surprised at this behavior. I hope someone wants to talk to me about it. I’d love to resolve it. Admittedly, I’m a little afraid of retaliation if Ramy finds out I complained about him. Not sure how to get an authority figure’s attention, but will keep trying.The store itself is great and the employees -not pharmacy related- are wonderful. It’s stocked up, clean and everyone is super helpful.

The pharmacist named Tiffany helped me fill a prescription for my daughter for 1/10th the price by calling my physician and requesting an alternative medication. She did this without being asked to. She phoned me to tell me it was ready. 5 stars for Tiffany.

Hours are excellent. Great pharmacy. Wait times for prescription refills are short, parking is exceptional. They have what I need.

I love it it’s so clean and never busy

If you want a pharmacy that absolutely monitors your prescriptions for possible adverse interactions, and is available to assist with any questions, this is the right place for you. Every pharmacist who works here really cares about their patients, and never makes one feel hurried. They remember who you are. There is a private area for shots and any confidential conversations you want to have, plus a comfortable place to wait, with chairs. The store is clean and welcoming. I wish all pharmacies were this good.

Terrible customer services. The cashier charged my items twice by mistake and I waited 15 mins to reverse the transaction because she was doing it wrong. Everybody makes mistakes but at least make they can make an effort in apologizing or keeping a good actitud.

I called 5x to speak to the pharmacy department and someone keeps hanging up on me before answering. So annoying and unprofessional!

Wow well theres a massive fire going on and this place was out of masks and when answering that question to a customer they were rude about it nobody smiles in there the the girl that took one of the cashiers when asked to look at the ice cream because it looked really weird told me that ice cream was fine but then again she has red blotches all over her face as if shes inhaled too much smoke and people are walking around here with no masks on and you cant even see across the street cuz its so bad but overall and they sell very yucky ice cream chocolate malted crunch supposed to be just that crunch its so old that the crunch has turned into gummy

But why must they sell cigarettes. Any drug store that sells cigarettes is banking on the misfortune of the addicted. After all, they also sell smoking cessation products.

They didnt have the bandages we were looking for but, CVS did have them on the shelves.