Staff is there to help you. Attentive but not intrusive. The products are abundant but you do need assistance if looking for a specific product/item. Try the braising sauces and other mixes. Just made the beef stew. I just added a little red wine and beef stock. Makes just enough for 4-6 people. Guaranteed no leftovers.
Went in today for some of the Casamigos margarita mixer. Madison was absolutely a doll! She was kind and very attentive. She made the shopping experience personal and welcoming. She was a joy to talk to and I definitely left the store with a smile.
Super friendly, accommodating and knowledgeable staff is always welcomed
Heidi helped us and she was just amazing! Very polite and patient. She made our trip to the store enjoyable. You need more staff members like her.
Great place with lots of the things you need
Didnt actually visit location but from the walk pass look a like great inventory inside. Will most definitely visit when have more time
Great selection of high end kitchenware and small appliances, as well as unique food items and preparations. They carry all the top brands of cookware.
They have nice things, but the staff should be more knowledgeable. If Im going to spend $300 on a pot, they should know something about it, not make things up on the fly.
I usually go to Lincoln park but this was the only one that had the red oven mitts. They have great spices and kitchen appliances.
I didnt buy thing out of the store from Williams_Sonoma dinner ware and tables setting for your dining room dinner party plates 🍴🍴🍴🍴🍴🍹🍹🍹🍹🍸🍸🍸🍷🍷🍷🍷🍹🍹🍸🍸☕☕🍵🍵🍵🍾🍾🍾🍽🍽🍽
One of my all time favorite stores because I love to cook and bake. They have regular and speciality products.
I purchased an item with curbside pickup. Unfortunately not the emailed receipt nor the text message alerting that the item was ready for pickup indicated where to go for curbside service. After three phone calls to the store from the parking lot I was instructed to go to a dock area, behind a brick wall, to two brown doors. I asked the salesperson during the third call if I could cancel my order as I was not comfortable with the pickup situation but she only said she didnt know. After finding the brown doors I knocked but there was no answer. One of the doors was partially open, so I entered and proceded to the backdoor of Williams-Sonoma where I used the doorbell. A manager named Cathy answered. I was very upset as this is in no way resembles curbside pickup. I had made the purchase this way to be safe during the pandemic. I was extremely upset and scared. Cathy had many reasons for the mistake in procedures for pickup. The sales girl on the phone is new, the mall has setup designated curbside parking spots but not her store, the area where I entered the building was litered with plastic gloves and cigarette butts but that is not her responsibility, it is the malls. Manager Cathy apologized and stated she would have a meeting with her staff to review the procedure for curbside pickup. My suggestion, do not use Williams-Sonomas curbside pickup until they have trained the staff well and provide the service in a safe way.
Love this store. Bought myself a beautiful apron to wear on Thanksgiving .
Got the help I needed. Great job!
Very nice and clean. Everyone spread apart and also helpful people working there.
Its well worth go to. They have every kitchen gaget there. It may be pricey but well worth it. The staff are super friendly and are very knowledgeable about a the items and where the items are.
I didnt see anything I wanted just over priced for items.
Great goods here.... little pricey, but you get what you pay for... Quality is great
Great customer service. Cheryl was the employee that helped us and was very patient and diligent with working with our requirements in finding the perfect pot.
This is another one of my favorite go-to stores. I have taken my daughter here on several occasions for Saturday classes for children shes had a blast every time plus shes learned how to make great dishes that she thought she would never make.
Merchandise was neat. Very pricy tho...
The Brevelle Chef was Awesome! Professional and Informative. Bravo!
Very large variety of home finishes.
Catherine is the best!!! She’s so helpful and sweet. She helped me pick out a cheeseboard and showed me some gift wrapping tips.
Fantastic place to find quality kitchen goods, implements, furniture, & small appliances. Top notch staff & selections
I dont understand how cancelling my order is this difficult. Extremely poor customer service.
Wonderful! I found every item that I needed.
Amazing kitchen equipment and adorable aprons for kids as well!
To expensive did n o t go in this store
Friendly, helpful, knowledgeable staff! Theyve become family! They have helped me put my vision for my kitchen together! From the small details to the countertop appliances! Thanks Williams and Sonoma Orland Park Team!💖😘
We really enjoyed strolling through this store. They have seemingly everything you could imagine needing for a kitchen/dining room as well as many things you probably *couldnt* imagine.(My best friend and I had a good laugh checking out their boxes and racks of various kitchen utensils and trying to identify their - probable - intended use. Some were fairly obvious. Others far more closely resemble medieval torture devices than handy tools for making dinner - lol.)Being Williams-Sonoma, their normal prices are fairly, well, pricey. However, some things are quite reasonable. They have some really cute coffee and espresso mugs that are well-priced. In addition, their sales and clearance section has a lot of nice things - most of them identifiable!
The manager was so helpful.They also matched the price of my coffeemaker to the same one at Kohls that was on sale.
Very nice store. Great helpful staff. Good value.
Nice store very clean and organized for as small as it is
Great but expensive
While the selection of merchandise is incredible the only staff member did not acknowledged me as a guest nor offer assistance due to being engaged with another patron. Unfortunately I was unable to get the item I needed.
I will be spending more time time and money in this store. Friendly knowledgeable staff.
Helpful staff and very accomidating.
Helen was the best sales person that I believe that I have ever Come across. I will be coming back to shop here from Indiana just because of the service that she gave.
Very clean. Nice associates
Great store if you can afford it
Great cooking store. Very fancy, and wonderful staff members!
Love the inventory, but pricey.
Nice stuff
Lovely store
Never been at this store it was nice but overwhelming but for me its over priced
Products are limited. Nice staff.
Perfect deal for the season!
Expensive
Awesome store
Nice store
Overpriced.