I have literally never been here but it keeps popping up on my places to review so here i am getting this boi out of the way. What can I say, its Von Maur. I pass by it on my way to the places I actually want to go to. Always looks full of mall stuff and mall shoppers. Seems like a place people like to shop at. Not me though. But maybe if I were to give it a try I might like it. But I wont. Because I got other places I actually want to be at. 5 stars bro.
Fist time ever in this store. I was very impressed with the quality merchandise, free shipping and gift wrap. People were available to help and were informative about merchandise. Just a little pricey but worth it. My new favorite store !
Always find something! And, the worker bees are always very helpful and sweet. See you next time!
Nice stuff, but so overpriced. Do a little digging online and you can find better prices for the same stuff
It was okay, service was okay. The shoes I purchased were nice and was the last pair which was also the display shoes. I jokingly asked were there discounts on display shoes and she said no!
Old lady clothes in the plus size womens department. I need to be the buyer.
I mich prefer Nordstroms for the variety and quality of the merchandise. As for the salespeople, our experience at the Orland Park store was underwhelming to put it nicely. The sales associate in Petites was quite rude to my 86 year old mother, who had to ask the woman three times for the total price when purchasing, before she was acknowledged. She wanted to give her change so that she could get an even dollar in return, but the sales associate refused, saying she had already put it into the system. Another associate even asked her to just take the change from my mother, but she absolutely refused. What made me angry is her irritation started when having to deal with an elderly woman, instead of being kind and patient. Plus, she was not masked indoors when a state mandate was in place and the Delta variant was raging. I will not be shopping here again.
Really nice bright store with good selection of items, helpful sales people and lite music. Found everything I needed in one trip.
Classy store with assistants ready & willing to help. Prices are a little high & not really any great sales.
The quality of merchandise here is outstanding love2shop cant wait to come back again
Love this store!It reminds me of stores back in the day.
The store is so neat and the people who work there are helpful and always friendly.
Over price.. for none name brand stuff.. will never come back
Beautiful store, great prices and they have their own credit card company so they never charge interest on charged items. They have wonderful employees and they still gift 🎁 wrap for no charge....like things used to be at all the stores but Von Maur still offers extra niceties. I was at the Orland Park store.
Great Kids shoe department!
First time shopping here and I really liked all of my purchases. As a curvy gal with long legs, shopping is usually a travesty in themaking, but I found plenty of pants that fit, some awesome tops, and feel ready for spring. Its a pricey spot, to be sure, but its worth the value.
Much more impressed with Oak Brook store. This store has low inventory, no plus petites, snack bar is nothing busy candy, and the list continues. Very disappointing.
Salesperson was more than just helpful, she was pleasant and made our first time visit very comfortable and enjoyable.
I love their clothing selection --very diverse. Can be a bit pricey. I tend to stick to the sale racks, but if you hunt a little youll always find something nice.
Every section of the store has its own register for transactions. The staff were so friendly as they each greeted me on my way through. They did not bombard me and question my shopping experience when something caught my eye. Just sent me a friendly smile as if to say im here if you need me.
Bought a lovely dress there for my sons wedding and they did a beautiful job altering the hem. I met some helpful friendly employees.
I like this store much more than Macy’s! Clean, neat, organized and excellent customer service
Nice place to shop but its to expensive for me
First time at the new store at Orland Mall, it is gorgeous, and staff is very helpful and available.Also, went to MRS. FIELDS in the mallwhere, Emani, was super helpful as we placed our order. She was the only person working there, but she handled everything very efficiently!
THIS PLACE HAS SOME BEAUTIFUL ITEMS AND COMFORTABLE SHOES, CHECK THE JEWELRY OUT.
This is my absolute favorite place to shop at! It is the classiest store left at Orland Mall, and definitely the best Von Maur I have ever visited! They always have great selections, friendly staff, and a clean and gorgeous environment. What more could a girl ask for? Even my boyfriend loves coming here!
Just like macy but little bit more expensive
Upscale feeling store. I love that the purchases are wrapped in tissue paper and sealed with a foil sticker. The client service team made me feel Im a valuable customer. I didnt have to go all over the place looking for someone to help me.
The women shoes are unique and distinguished.
Von Maur is a great place to shop. A bit on the pricey side, but from time to time, they also have pretty good sales.
1st time there. Very nice atmosphere and good service.
Jose and Carol thank you for exceptional service
Yessszzz!!! Reminds me of Marshall Fields on a more intimate level.
I didnt buy anything but I found the store full of high end brand name clothing, shoes and accessories. Ill be back for some new threads and a new pair of Merrells.
Mens suits. Great, helpful salesman.
Great store that replaced Carsons
Good selection of merchandise. Helpful staff.
Top rated service this is the place other stores should send there staff to see how they should treat customers when they go back to work at there stores
Great place so calming to shop here
Von Maur is not what it use to be. Now its a $2.00 fee if you order. At Christmas time Von Maur wouldnt ship. I live more than 150 miles from their closest store. Now you cant return anything.
Good selection of fashionable clothes. Medium prices and veryStylish decor. A very great ladiesLounge. After shopping it was veryNice place to relax a bit.
Enjoyed shopping in your store friendly and helpful clerks!
Great service very helpful sale people had 3 ladies who were just wonderful
Very pretty neat and clean upscale
You couldnt ask for a better place to shop. Great old fashion customer service above and beyond. Everyone is friendly and helpful, even when you purchase a small item. Very clean and organized. Love Von Maur and so happy that they came to Orland Park.
I enjoy shopping there, great quality . Reminds back in the day in the sixtys when my parents would go shopping at Carson Pierre Scott, just love it !!!!
Its okay but to expensive.
The store is fabulous and the staff is even better.
During Covid times ...their shelves were full. Product was easy to find and displayed neatly. Very in-stock compared to others stores in the Covid Christmas season.
This place has the CLEANEST public washroom that Ive seen!
I was there today 4/5/21 not yesterday...this store has beautiful clothes and shoes for everyone its a pleasure to shop there I strongly recommend it.
This just may be my new favorite store.
Shopping with my Granddaughter she love this store
As always a wonderful shopping day!! Everyone is always very very nice. My favorite store
I must say it’s very clean, neat & organized & I love that when I shop.Although, I went to the cosmetic department. Which was Extremely Small. They only hadLancôme, Estée Lauder, Clinique & KiehlsEverything I needed and wanted was out of stock. A bit disappointed & waste of time unfortunately. The Beauty Advisor were a bit rude & disrespectful.Have a blessed day everyone.
Nice store with GREAT staff!
I absolutely love Von Maur. They always have something for me too buy. I love there clothes the quality is awesome.
Great selection and service.
Very nice and sales people asked if you needed help
Nice staff but out of my price range.
Nice store. First time thereWill shop there again
They sell vintage Gucci, Louis Vuitton, and Prada purses. Plus their 0% interest rate credit card is very appealing.
Love their shoes and purses!!
Excellent Von Maur experience. As good as the flagship in Iowa.
Quality mdse. Quality service. My fave shopping experience. I feel like Ive taken a stroll back in times forgot. I didnt know there were still local dept stores with knowledgeable and helpful clerksto assist. I also love added perks of free gift wrapping and no interest charge cards. Von Maur has lured me back to mall shopping.
I’m loving the attention and service from the sales team!! Reminds me of the old days when I would make a day of going to Marshall Fields with friends and/or family and have so much fun seeing what’s new and not needing anything in particular but always finding something I loved for a long time! Keep it up!
Carol fr the Shoe Dept at Orland store was awesome 👌
If your looking for high end clothes then definitely go here. I admit I didnt know what to expect when I went in this store, but when I went in I was pleased! There were alot of brand names clothes that I didnt expect to see in there. I saw louie v purses for women to movado watches for men so over all there very well rounded!
Good customer service
Nice. Diamond s
Awesome store. One of a few brick and mortar left.
Big selection
Unbelievable Fantastic store! Wide variety ofMerchandise I bought two very nice coats. MyHusband didn’t want to got but ended upBuying more than me. I definitely will go back
The Orland Park location is such a disappointment. I have always traveled to Yorktown and will continue to take the long drive to that location. The Orland Park location was lacking in so many areas. The customer service that I have come to know and love at Von Maur was absent. The cashiers I encountered (3 total) all were quiet, didnt make much eye contact, and had no idea how to box my items. A simple robe took over 5 minutes to put in a box. A little glass bowl I bought was not packaged well and Im fearful it will break. I was also disappointed with the selection of items in their gift section and the shoe selection wasnt great either. I was so happy to have my favorite store close to home, but now am so bummed that it fell so short of my expectations. I recommend they spend a significant amount of time training their employees how to package gifts in a timely manner, along with overall customer service.
Immaculate bathrooms
Everything ok
Sales people very helpful. Store is beautiful and very relaxing to shop on. Merchandise is above anything found in other stores. Especially the womens department. Its nice to see womens department away from maternity section. Thank you Von Mauer.
Love this store. There is always someone to help you find what you are looking for. Very friendly staff
Beautiful department store, friendly staff, great merchandise.
Good quality and good service
Love the store❤️
The ladies were a BIG HELP! It was my first time there and I will return.
First time in the store and loved it. The customer service far exceeded my expectations! The merchandise was of excellent quality; awesome. There was something there for everyone.
Excellent prices. Great customer service. Very organized selection. Easy to shop
A little expensive but love the store and staff
Beautiful store with exceptional variety
I liked almost everything that I saw. Purses, clothes, and their shoes. Its a bit pricey but you dont have to worry about seeing a lot of people in it.
Kristin in Ready to Wear Dept was Very Helpful, Very Courteous And Had A Great Smile as she assisted me in finding my wife a beautiful dress along with carefully boxing it for me. Excellent Service !!!!
I went in today to get my fiancé a gift and was helped by Dorothy in the purse section. Dorothy is awesome! She couldn’t have been more helpful or friendly! I will be back just because of her!
Beautiful surroundings. Wonderful service.
Great prices. Overly friendly staff. Refreshing that multiple people actually cared about your experience.
Beautiful store, Great Customer Service
Im in love with this store. I find high quality clothes that suits me. I will be shopping at Von Maur for all of my friends and family too.
Clean, great people who work there
Very helpful staff. Nice gift wrapping. Love the piano player!