Great store with helpful employees. We bought a blue tool storage chest that is absolutely top notch quality. We used a no exclusion coupon. The blue was special order but arrived quicker than their own estimate! No damage and they even helped load it in our SUV. It was packaged so so well. It went together quickly and they even included drawer padded mats to protect your tools. Wonderful experience!
Pretty much anything you need as far as mechanical or tools you can find here! Very good customer service also
Love this place a lot of great deals especially Black Friday today scoop them up while you can
I love Harbor Freight especially this store right here they treat you with so much respect and always willing to help. Keep it up guys. Good Job!
My first purchase from a Harbor Freight. The staff was helpful in everyday imaginable.Will be back again.
Its a very clean place, the employees welcome you with a smile and they say come on in, may I help you. Love this place, because they are knowledgeable of the parts youre looking for, and if they dont have it there, theyll direct you to a place that may have it, the employees there are very helpful. I give them a 10 star!!!
Employees were very helpful. The one young man was so honest to say he didnt know what we were looking for because he just started there. He did go and ask another employee. Thank You
Harbor Freight has a lot DIY tools and equipment to use around the home and some job sites. I am glad that they have changed some of the products that did not work for very long. Unfortunately, I sent hard earned money on some items that failed in less than two years and with no one in the industry who will repair them. While solid objects, have worked well. Some things like moving parts machines, simply took my money. My home is rife with items from Harbor Freight. Their battery maintainers seem to work great! There at home jacks are great. Having used a couple of them opt for the aluminum, because its lighter and easier to use. Please check carefully for the item you need. If it is a molded steel product, it probably will work for years.
The adult toystore. Great bargains for good, serviceable tools, fine for the DIY home handy person
Item on display but none in stock. Dont need immediately wanted to order to get later. No option to order and cant tell me when its available. Horrible customer service. Why is item on display? If I cant get it. Look at my reviews I very rarely leave negative review but this is just ridiculous!
Clean and organized facility. Staff helpful and friendly. Product and value compatability good.
Went for a 21mm deep socket. Website showed they were in stock and wanted to purchase a 1/2 breaker bar on sale for $14.99 but you only get the sale price if you join their club for $45. Never again harbor freight.
Good store to get all kinds of tools. Only thing is if youre buying a large item that is not in stock make sure you get confirmation on the date it will be delivered. Alot of back ordered items.
This place can come in handy when in need of minor tools and supplies. The quality of the product is ok but could be better.
The tools here are higher quality than they were years ago while still being super cheap. Plus you can buy a big knife with a compass in the handle like Rambo had in First Blood.
We went for a sander found what we needed at a reasonable price
I had a great experience at this location Megan was a great help in finding all the tools I was looking for.
They do their best to keep their inventory stocked. Popular coupon items do dissappear quickly. Staff is knowledgeable and friendly. Had to sift through a bin of a part to get the correct fitting, but it was there. I have been there after work for the day, so they may be busier when I visited.
I think its an awesome place to purchase tools very good customer service there and professional
Been out of stock on the item I have gone for 3 times. Even though its listed as in stick and has the slips to bring up to the counter. But usually get a good deal on impulse buys.
Ive been to a few in the Chicagoland area and by far the best one with great staff, management, and how clean and organized this store is. Its hard to keep it clean due to others but the store has what you need for DIY projects at home or tools for work. Inexpensive and cheap but has warranty on them. Good place to be honest. And the lines varies by time but I went through the checkout pretty quick.
This location is horrible, they are always out of stock yet they leave inventory tags like they have it in stock until you get to the register. Then employees get an attitude when you ask for help. Dont waste your time here.
This store has great workers !! Very informed in what youre looking for !! At least thats my experience !!
Some good deals on low quality tools, very useful for one-off items or things you know will seldom use, but you still need to spend 5 minutes comparison shopping whatever youre going there for, youd be surprised on some things something quality name brand is just a few more bucks, and even in some cases, lower cost.Mediocre staff, not very helpful or knowledgeable, but not bad in any way either. Doesnt really seem like they seek out people that have a good knowledge of tools, more like they just look for stock boys and clerks. That may also come from them always seeming to be understaffed and busy, so its really just my impression. Youd have better luck them knowing the price of something off the top of their heads than if they have tamper-proof torx in stock without having to spend 5 minutes explaining what it is to them first.Probably the nicest thing is whatever tool you find online, even some pretty obscure ones, they generally have in stock, Ive never had to special order anything.Gone are the days of a real tool store with the owner working behind the counter who was like an encyclopedia of any tool that exists, but at least we have Google now.
Love this store. Good deals on most things. They should put up the members only and the non member price so it isnt confusing on what the price actually is. Other than that it is a clean store and lots of deals.
As always, had items I wanted at a great price.
Typical Harbor Freight store. Good selection of okay quality tools at a good price. Some products better quality than others. Not a fan of them dropping coupons for their paid discount club.
I remember when I would go to Sears for Craftsman tools, and laugh at the harbor freight catalog. Now Craftsman is pretty much gone. Bring sold off for there name. An I find myself going to Harbor freight since I can usually find what I need there, and at a fair price.
Nice size store and staff is friendly and helpful parking is plentiful. I really like shopping Harbor Freight Tools i save allot and the tools work great never had a problem returning a tool for exchange or refund if defective or any reasonable reason. I bought numerous tools and found nothing wrong or defective with annual of them what a time saver when they do it right for you in quality
Found great products tools and everything needed
Not ever againBecky and AmandaWere standing around talking while i stood in check out lane for 15minSo i just left. ThinkingI wont be back
EVRYONE MAY TALK NEGATIVE ABOUT HARBOR FREIGHT BUT YOU CAN FIND THAT ITEM TO GET YOUR PROJECT STARTED OR/AND COMPLETED. THIS A GOOD PLACE TO BUY THAT FIRST TOOL FOR FRIEND AND NOT WORRY TOO MUCH.
Very helpful and professional staff. Good prices. Easy to find layout of the store.
This place my look Abandoned from the outsideBut believe me its packed with Goodies that can save you alot of money for your everyday needsThings that you didnt even think you wanted they gave itPlus they send you Coupons thru your EmailThat You can save even more off your purchaseNow you cant beat that
Where else can I find a hole reamer for under 3 bucks? Long lines but worth it.
Awesome, first time there on a recommendation from my best friend. Great prices. Will be back.
It’s much like every other HF out there. They recently started receiving nitrile gloves again, although they are priced higher than in previous years.
Good prices but only one cashier so it was a long wait just to purchase one item. I guess the manager dont know how to run a register so the lonely employee has to manage the crowd
They have what I needed. Called polite person answered and was helpful. One cashier when they could have used two
Very good place with nice deals. You have to come within 3 days of sales or sale items will sell out
My husbands home away from home lol
The employee I talked to was no help and the manager was very rude. If you need help good luck.
Nice store could have more inventory
Bought sale items and was very pleased.
Extremely helpful staff. I will be back. They deserve a raise!
First time going there and they took the time to help me look for the tools I needed. Even have fun And ammo cases at a much more affordable price.
I like how easy it was to get what I needed. I was in and out.
This is a great store just like all Ive been too. Workers here know where everything is at every time I go, I just show them the coupon for what Im looking for and they point me to the right direction. I love it.
Great prices on all kinds of tools, very helpful staff...
Big kids candy store! Every tool you need for every type of job, at a price you can afford. Great service, & quality products!
I bought some thing for my car to be cleaned. I like this store.
This particular store is really clean, organized and well stocked. All pricing is reasonable and fair. And every tool that I’ve purchased has worked good enough for every task that I’ve used them for.
Helped me find what I needed quickly with a great attitude despite walking into the store 15 minutes prior to closing.
Clean store cheap prices for hobbyists not professional grade stuffKeep your expectations low and you won’t be fooled
The staff members were very nice. And walked me to the merchandise that I had came to get. 👍
Cant go wrong at harbor freight but Im just disappointed they dont have the 20% coupons anymore.
A handyman toy store for tools.
They are getting pricey..not what it used to be before the pandemic..not going to buy there as often as I did
It was my first time there it was totally awesome thank you Harbor Freight
Good assortment of tools & equipment for the home or work at usually much cheaper prices than other big box hardware stores. However, like other stores, COVID-19 has affected them & stock of a good number of items has been depleted due to supply & demand issues. They are one of a very few stores that carried nitrile gloves in XXL sizes for my husbands big hands & the shelves were totally empty.
They need to teach their cashiers to know how talk and answer the Customer needs with more respect not being rude
Always love buying at HF!!!
Love harbor freight. Great prices and lots of stuff i dont even know i need until i am walking through on my way to or from the thing i went in to buy. Always swing through the clamp isle on my way to the checkout, cuz you can never have enough and hf has amazing prices on clamps.
Great selection of quality tools at a fair price!!
One of the dirtiest locations i have been too with little to no stocked shelves
Big place nice stuff
Great shop towels, I literally use them for cleaning up everything.
Out of stock on most hand tools carts ect.
Clean and organized.
Was able to get everything on my list.
Love coming to this store now that i have one close by great tools great prices and they have boxes on the floor by the register along with plexiglass for covid guidelines and they are still doing the 20% off coupons
Bill loves harbor freight. Coupons are great. Good place for men to shop. Lol
Harbor Freight is a small mechanized tool paradise for a tool minded person. Like Tool Time or being lost on a Craftman planet. If you build it they will come, yep all the tools you need. But call first, they may be on sale. Like Menards, Lowes or Home Depot. Helpful and knowledgeable staff.
Lots of stuff you need as a do it yourself person. Pretty good tools and alike for very good prices. Very nice folks there as well
What can I say its Harbour Freight the handy mans Meka...
The one in Orland Park didnt have a lot of
Im honored the company remains open and serving our community. The staff is knowledgeable, kind any very accommodating. Its always a pleasure visiting that facility.
Clean store lots of inventory staff kind of uppity and cranky and rude
Always friendly and helpful, discounts damaged merchandise fairly, no issues with returns.
Decent place staffs straightforward
Nc selection of low cost imported tools and supplies.
Decent tools at good prices
Descent prices. When you get the coupons emailed for 20 %, great deal. The only thing employees are sometimes not helpful and definitely wont help you with the 20% off if you cant find your email.
Im so cool to hang with
Staff was helpful. Shelves were full. Harbor Freight is a no- frills low priced tool store. You can get ( if you dont know) $129 welders and all kind of tools at very reasonable prices. When I asked for help yesterday before the store closing I expected that I would be treated ( deserved it!)like an idiot but instead two people helped me and even offered other solutions. Front cashier was pleasant and efficient. The service, store condition, and help was outstanding. The stores are usually in low rent buildings . The store gave $$$$ much appreciated service.
Be careful when you buy items in a box, especially the ones they have locked in the cage in front of the store. Look at it prior to purchasing. My husband purchased a $200 OBD code reader. When we got home and opened the box, the inside packaging was ripped open and appeared to have been used and stuffed back in the box. I immediately called the store but got the security guard, she said the store was closed. We returned it the following day. The guy with the tats on his arms was the same cashier when we purchased and returned it, appeared to have an attitude problem. He didnt say anything to us literally. But his body language said it all, including him throwing the reader on the next counter. Honestly, I really dont care about the way he acted, because if he was trying to be intimidating he failed miserably. What I do care about is purchasing a product that is suppose to be new and not made aware that it was a return. If we had known this, we would have asked for one that was new. I stopped my husband from asking for another one because I didnt like what I was sensing with that cashier and also the lack of transparency that we were not informed it was a return item when we were purchasing it.
Great deals
They say open till 7pm but I go there at 610pm and the say we not open
Great place to buy tools at a great price and the associates are knowledgeable and helpful
My Favorite store the best for tools and things
Quality tools at a reasonable price.
Store not laid out well.....Items hard to find....and store staff NOT helpful
There a few weeks ago and cant wait to go back there everyone was so helpful and the store is clutter free and well stocked, a plus in itself!
My son likes it
Found exactly what I needed. Used coupons which saved money. Great service too.
I went to replace a tool under warranty and couldnt replace it bc it wasnt in stock. Sad day if this is the price I have to pay for inexpensive tools I might just have to stick with good ol snap on.