Terrible service these people need customer service training we walked in showroom 7 ppl in the showroom not one person spoke or greeted us. Didnt even ask us why we were there. Looking to pay cash for a tractor/mower. Do Not recommend them.
Probably the worst place in America I have ever done business with terrible terrible service. Very rude; personnel does not want to be bothered even asking if you need anything and they try to pretend you’re not there
Excellent place to do business with. Account Rep stayed in constant contact and never dropped the ball on anything. Would recommend very highly
Good Guys to do business with, very professional, help full, knowledgeable with your machines and parts.
Our salesman Bob Keel and Martin Implements are terrific in both customer satisfaction and service. They will do whatever it takes to make the customer satisfied. I always enjoy working with them.Doug Mayhall All Seasons Pools and Spas
Waited at least 15 minutes before ppl at the desk greeted/cashed me out and watch them be completely rude to my father. Definitely wont buy or recommend this place to any1. cant figure out way to repy to owners response but the question was do u discout local 150 or veterans. not seniors.
Very professional and courteous service. Reliable and clean equipment. I will definitely be choosing these guys for future machine rental.
Chuck, the service manager, George the parts manager, and the sales manager along with Ozzy the Parts guy gave us so much help with our requests regarding our equipment.I first encountered Martin Implements in a search for parts online. I called to order parts and that experience impressed me. Surprised and excited I decided next time I needed a part I would make the two-hour trek to see them and visit their shop.I am glad I did. It was more than worth the trip.Thanks to all you guys at Martins Implements.
Great people honest people and most of all nice people. The right way to run a succeful business. I am bringing all my repairs to them professionals.
Bob Keel takes care of all our needs. Very trustworthy company.
Recently rented a Vermeer wood chipper over the weekend. Very helpful and easy to work with staff from the sales to service people plus very reasonable prices. Rental equipment is kept in immaculate condition which is hard to find anywhere else.
Great Experience when dealing with Parts Department. I will be back.
They were very nice people to buy a product from and were able to answer all questions that I had plus services it to. I would recommend them when buying a great product.
Bought a straw blower from them great service. Shipped like they said it would be. Along with spare keys manual and all their contacts. Look forward to doing business with them again
Excellent customer service. They know their clients and really go out of their way to meet and usually exceed expectations. Clean and well maintained equipment!
Great Service! Excellent Service Dept.
Mike Heyne has been absolutely amazing to work with. I am very much impressed with the follow thru both him and Martin implement have delivered.
Great place for parts. A lot in stock. Good crew.
Dave, is a great salesmen and Martin Implements is a very solid professional place for all to go to get the right equipment for the job.They have proven themselves in my book for many, many years. I will continue to work with Martin Implements when ever possible.Jim Stachura PresidentHardscape Inc.
Went in for a VERY random hose... Ended up buying a variety of other items. Very helpful guys!
First time doing business with them. Great customer service! Nice piece of equipment, no problems!
Super helpful and eager to make sure everything went as planned. I will continue to use Martin Implement going forward.
Very positive experience, delivery was great. I am very pleased overall.
Upfront and honest, Bob will go the extra mile to please the costumer, very happy with their equipment up to date and very well look after.
WOW so Martin just took it to a new level. Because of your review Mr. Hootman. We cancelled the order of your replacement cylinder. So even after we decided to order this item because we need it. Paid for it. They ordered it. Then cancel our order. You know your not the only location in chicago land right?? I am now taking this to New Holland corporate. Shameful service. Your ego will cost you business.
Great Place to Do Business
Great turn around on maintenance on machine
It serves its purpose. And they have good service.
Everytime i have a problem with a machine i always get great product support from roger and parts are very helpful. Dennis
Tons of equipment in stock great company to do business with
Never a problem, always happy with there service and meeting my needs.
We are very happy with this company and use them often in our business!!
1 STAR.... sent in a crew member to take care of a faulty cylinder. FAILED CYLINDER.... Told something must of fail on the fitting to break it in this way..I looked over the area were the cylinder fiting sheared off. Not scratch, dent, mark of any kind. I myself was standing right near the area of work when it broke. The threaded fitting is still inside the hose fitting. It sheared at the WELD... told this is not covered under any warranty. That it is our fault. 1st I know for a fact it was not our doing 2nd I once worked for a Very large company that test Hydraulic cylinders and valves. I have seen this from over torque on instal. As well as using CRAPY CHINESE STEEL. We will be selling our entire fleet of NEW HOLLAND. ASAP. I have no problem dealing with a bad or faulty part from time to time.it happens. But honor your quality and workmanship. Now I had 3 hours down time today. And still no repair made. Whos going to cover that???Sincerely pissed off EX CUSTOMER.
Very helpful when I needed to rent a machine from them
Great place friendly and kind people
This place supplies my job with parts!
Nice equipment, courteous staff, pleasurable experience!
Nice people to do business with
Good work
Great dealer
Parts ordered fast
Very friendly staff