Front office personnel is real helpful getting the information and setting up appointments and getting your questions answered. The office is kept clean and neat and a relaxing place to wait for your appointment. When it’s your time hearing Specialist ( ED Pitre) greats you and takes you to exam room. He talks with you to find out what you’re looking to do and he goes to work with testing and fine tuning ear instruments for you. Ed is very professional and lots of knowledge. The great service Ed does is give you a call the next day to see how you’re doing with the new hearing aids. The personnel in this office makes it a great place to do business with. 😊
I had a great experience at the Hopkins hearing Institute. Ed is a very warm and personable person and really knows how to make a person feel comfortable and obviously knows what he is doing. The staff was excellent they were always prompt and courteous never had an issue. The hearing aids that were provided to me are great it’s amazing if you let things go this long and then you put those on and you see what you’ve been missing. I would highly recommend visiting this office.
Edwardo, the owner of Hopkins Hearing is a dedicated and certified Hearing Specialist, Par Excellence! He will guide you to select the best hearing device for your needs and budget. He is extremely courteous so that you will gain the utmost from your purchase His passion is to provide his new clients with a hearing experience that they will remember from years ago.
Excellent experience! Ed provided a very thorough hearing exam (for free!) and determined that I had only very minor hearing loss in one ear, no hearing aids necessary at this point. He did not try to sell me anything, just an honest exam/diagnosis at no cost. This speaks very highly of this business. I will be back in the future for checkups.
ED And Stephanie are the BEST! Very warn welcome with genuine concern for our best interest at heart. Took the time necessary for proper introductions and timeliness for appointment. Ed has gone above and beyond in meeting the needs of my clients in AL and Hospital settings. He came to My home for my own mom and sent friends home out of state with proper referral! Amen. Highly recommended for sure.
Being 94years old, my hearing loss was over50% due to Mother Nature? My corrected hearing is now at 96% level. Thanks to Ed Pitre and Stephanie at Hopkins Hearing Institute for delivering this awesome Blessing to me.One Thank You to these folks is not enough and a 5 rating needs a plus added on! With God’s continue d Blessing on their services. Its obvious I am Grateful for this restored world.Clair Atwell, “ I Hear You”!
Ed is the best! My husband and I both purchased the latest rechargeable hearing aids and we love them! Ed’s knowledgeable with expertise in the latest hearing loss assessment and hearing aid technology. Hes an effective communicator with good listening skills regarding our needs and did an excellent job teaching us how to use our devices. Ed is readily available for follow-up information and his pricing is fair.
Hopkins Hearing Institute is my third encounter with replacing my hearing aids in the past seven or eight years. Ive been very fortunate that I have never had any negative issues with being able to wear them successfully.When the market is flooded with Hearing Aid facilities promising the BEST Units, Testing, and Price... they sometimes forget the words CUSTOMER SERVICE! Ed and Stephanie Extend An Attractive, Super Friendly Environment... Great Choices, Super Pricing, and TOP DRAWER CUSTOMER SERVIVE! I could not be more pleased and I feel as though I have made two new friends in Ormond Beach.
Great experience...Ed was more than helpful in guiding us through the process of buying new hearing aids. I would highly recommend Hopkins Hearing Institute.
Ive had hearing aids for 20 years with 4 different companies. Since Ive been with Ed at Hopkins Hearing Institute, My hearing is the best its been in years. Compliments to Eds Assistant, too...Stephanie,,,she goes over the top to help. I highly recommend this company and its staff.
Let me start out by saying that I was truly impressed with the level of professionalism and courtesy that I received on my first visit. I have gone to several other hearing centers in my area and was thoroughly discussed with the lack of competence and expertise they demonstrated. Their hearing test was less than stellar and it seemed that all that they wanted to do was sell me their product and kept pushing me to make a decision without any comparisons to other products. My experience with Ed Pitre was completely the opposite. Based on my hearing loss Ed recommended three different manufactures and we discussed in detail the pluses and minuses of each. I was then ability to try each one and make the decision as to which one suited me best based on my hearing needs and my finances without the sales pressure that I experienced from the other hearing centers. I live a considerable distance from Hopkins Hearing Institute’s Ormond Beach location but it was definitely worth the trip. Gary T.
Getting hearing aids is no fun, but sorry to say they are a necessary evil. Ive had hearing aids for over 10 years but rarely wore them . Ed and Stephanie made getting new ones a great experience . They are friendly and knowledgeable . I highly recommend Hopkins Hearing Inst. because now I have hearings aids I actually wear.
Excellent service and knowledge of hearing aids 👍🏻