I walked in to the store after work and I had a fantastic experience. The manager was helpful, informative, and passionate about the hobby! Looking forward to coming back!

Store is open again and under new Management. Look forward to seeing everyone today. Will be open this weekend from 12pm-5pm

All I can really say is, thank God they are getting a new manager soon. He is either the laziest human being on the planet Earth, or he has constant personal crises of a level humanity cannot comprehend. Those are the only two things that could possibly explain why the store is never open.You want my advice: always call ahead to make sure the store is open before you make the trip. If he doesnt pick up, the stores not openEvery time I have interacted with him he seems like a really nice guy who is very passionate about the hobby, so its a shame he can never muster up the motivation to actually open his store. I hope he isnt charging the company for those hours it is physically impossible for him to make any sales.....................................The store is a games workshop, if you like Warhammer; they have a great selection and I think the companys supply chain is slowly getting better after COVID.

Who runs this??? How are you still open been trying come here for a month and hours state you are open yet closed locked up during business hours?? Please inform me when there is new management but until then Ill keep coming by dont you worry bout that. Just want some model paint and models dang it

They have very limited hours, which is just fine; but theyre not even open during those hours. Dont waste your time going here.

The staff was helpful and down to earth. I went in to get what I need to dust off some old Tyranid models for 9th edition. I found honest help that didnt try to sell me anything more than what I needed.

If there is a way to rate zero stars; I would. There is ZERO customer service. Having gone to the store 3 days in a week during their COVID-19 hours of operation; it was always closed. Having called their phone number and left three voice messages in the span of two weeks: no response or call-back. Did not know a store would go so far out of their way to refuse a customers business. I have made a formal complaint (with supporting evidence) towards the owners poor practice.

Owner told us multiple times over the course of a month that they were open just to find that it was either only curbside or completely closed. It seems as if he is misleading people to get curbside purchases out of inconvenience. We called ahead and everything with no mention of only curbside or early closing. Even though he specifically said in store shopping was now open as well. Very unprofessional.

I have stopped by this store a myriad of times recently. No one answers the phone, the doors are locked and it appears the store is flat out shut down. Don’t bother. Buy direct from the company if you’re not in a rush. I miss John.

Drove 30min from across town to go during their “covid” hours. Annnnd they’re closed?! Way to run a shop, guess I’ll take my money else where.

Much like others comments. Not open during stated hours. Stop wasting everyones time. Unlock the door when you say youll be there

Drove over during business hours only for it to be closed, its 2:30 in the afternoon and the shop is locked up, lights off on a Friday. No posted reason why, no answer on the phone.

We wanted to shop there but it was closed by 6pm even though it was posted as closing at 7pm.

Hours of operation say open but store is never open spoke to other customers outside who states owner doesnt answer store number and stories never open even during their scheduled business hours.

Always closed even when they say they’re open after callingVery unprofessional

Great environment, welcoming to us. Friendly and helpful. Willing to give tips and tricks.

One of my favorite things about Games workshop is the inviting atmosphere, knowledgeable staff, and a over all a great experience!I would recommend to any other people who are interested in tabletop gaming to come in and ask Big Jon all the questions you could possibly think about the game!Only recommendation I would make for the shop is to have the radio or some music playing! Other then that I cant possibly think of anything I would want to change!Thanks Jon!

Fantastic store! The manager is knowledgeable about anything and everything a hobbyist could think of. He has also cultivated a fantastic atmosphere that appeals to new comers and hardcore hobbyists. Only being able to give it 5 stars doesnt do it justice.

I really like this game because of how awsome it is. bad ice cream 3 is best goldy games on hudgames

Big John was a great help gave me good advice on books. He was friendly helpful and patient. Best costomer sevice I have ever had thank you big John

Awesome store with nice tables to play on, super friendly manager! Great place to get started in the hobby!

Big John is the best if youre intrested in any type of games workshop items go there talk to him he will help you out. He always goes above and beyond.

This place is definately worth the hour+ drive for me. Big John is super helpful and very knowledgeable on the games and painting. I highly recommended this store if youre into Warhammer 40k or Age of Sigmar.My only gripe is they dont carry any Blood Bowl stuff. If they carried Blood Bowl Id give a full 5 stars.

Big John is always super friendly and helpful.

Very helpful and very friendly everyone needs a games workshop like this on

A little pricey, but nice people. I learned new tips from the employees. I will be going back

The manager is super friendly and knowledgeable and creates a great atmosphere for newcomers. I had a problem with the product I purchased there and he fixed it for me no questions asked, great place, great staff. Will be going here in the future.

Awful customer service.

This place is great, big job is friendly and helpful and this place is kind of the place where my hobby grew I would recommend it

Great place to socialize about wargaming hobbies and pick up GW exclusives.

Big John at the Games Workshop is very knowledgeable about painting models, runs a really friendly store.

Such kind people and a great atmosphere.

Great shop, helpful staff. You can bring your miniatures and paints for lessons on painting them, call to make an appointment.

Nick hosted the best demo.

My fiancé and I went into this shop knowing nothing of warhammer other than it was expensive. We were greeted by big Jon, the tallest guy I know. He was incredibly friendly and knowledgeable about his craft and sent us home with the warhammer age of sigmar set. He made sure that we got the product we wanted and nothing more, no pressure sales. This is the only place I shop for my warhammer needs… ever.

Never open anymore

Only had one problem at the location: the manager. I should say MANAGER, as Big John McOlav the Giantbear of a Man does not quite describe the huge nature of this guy! I mean...hes HUGE! Like bigger than the door...rumor has it that GW secretly adjusted the door frame to look as natural as possible while still accomodating this giant-man. He shrouds the sun when youre in his presence- the ground even trembles as he approaches!!! He IS however a curteous and intelligence individual, who does NOT fill your conversations with scripted bull and a wall of useless information. He pushes the product, asks you about your day, helps you get into the hobby, and knows when to just let you shop.

Small humble shop great people always fun to visit.

Great store with extremely friendly and helpful staff.

A little pricey. They have a wide variety of paints and all one would ever need if you are into models

Awesome store!