Thank you James that you make my dream true✨I wanted black exterior and white interior, which combination was difficult to get. James didn’t try to persuade me to buy something else, and he was keep looking what I wanted.If you want to have buying experience enjoyable, you should work with James

Max and James worked hard to hunt down the exact vehicle I was looking for, even during these challenging times they did a fabulous job accommodating my request as well as a fair negotiation process. Justin was able to wrap up the finance side of things and explained things well to me. I traded a lease from another brand and dealership from out of province, so things werent as straight forward as they might normally be.Overall a very friendly staff, a much better experience than my previous brand. Also, the car is great, love it!

Terrible experience, don’t recommend the service department. Got my 2021.5 CX-5 Signature at the end of July, recently the infotainment system rebooted on its own while I was driving. Took my car to the dealer last week, I was told they repaired my car by updating the system. But it is still happening. And after I called and questioned why it still happens, after a few backs and forward conversations, the service clerk eventually said, it has nothing to do with him, he just transfers the information between me and the technician. Made another appointment today, I was told they couldnt reproduce the issue and asked me to keep an eye on it and try one thing if it happens again, and it happens again tonight. I was also being told if they couldnt reproduce the issue, they couldnt do anything and couldnt fix the issue, what a great way to push the responsibility to the customer. After todays appointment, it seems some of the car settings got changed, called again and a lady asked to go back and they will figure it out. The service clerk who served in the morning did come out and no one knows what got changed, even though the technicians on site, because the original technician who troubleshoots my car left for the day. After all this, I got yelled by the service clerk and left me alone in the parking lot eventually. what is a great service they provided here.

Cant recommend the service department at Barrhaven Mazda. Here is my story.Brought my Mazda CX-9 for service due to the noise while driving. Told service staff that suspect wheel bearing issue (had that before).After inspection ($67+tax) they recommended to change ball bearings on ALL FOUR WHEELS! Quoted $2,624+tax.And I was told that they couldnt detect which bearing is the most noisy.Likelihood that all bearings gone bad at once is very low, so I took my car to another garage, which easily identified that the front bearings are the noisy ones and need to be changed, which was done for less than $800. The noise is gone now.So make your conclusions... Mine is that they easily recommend unnecessary repairs. This time I was able to understand the issue, in most other cases I wouldnt be.

Excellent dealership, the atmosphere was friendly and inviting, and at no point did I feel rushed. Ahmad helped me find a 2020 Mazda CX5 GS that was perfect for me, and he worked hard to make sure I got the best deal possible. The whole car-buying process was quick and painless, from sales to finance. Would highly recommend coming here if you are interested in buying a new car.

Very nice dealership. Ask for Alex if you shop here.

We just bought a 2021 Mazda CX 9 from Barrhaven Mazda. It was a totally positive, relaxing non pressuredexperience. Our salesman, James Wu was very helpful and knowledgeable. Any questions we had were answered directly and patiently- nothing rushed. That also goes for the sales and finance managers.WE HIGHLY RECOMMEND BARRHAVEN MAZDA.

Shopping for a new car can be stressful but I found the team at Barrhaven Mazda did all they could to eliminate this stress. The sales person was very knowledgeable and I was presented will a full and complete quote (unlike other dealers who just came back with a heres the bi-weekly/monthly amount you will pay quote). An honest exchange with the sales manager left me feeling I got a good deal for a quality vehicle and the rest of the transaction and subsequent vehicle pickup a few days later went very smoothly.

I purchased a 2017 CX5 at Barrhaven Mazda and up until recently I have been quite pleased with the previous service manager and staff.Unfortunately that has changed and now I would strongly recommend not purchasing a vehicle or having a vehicle serviced at Barrhaven Mazda.I am on my 3rd defective battery, 3rd being replaced a year ago and it is now cooked. As the warranty on the vehicle is expired it will cost me for a replacement even though the current battery is only a year old and there is obviously a problem.The service manager seems to think the blame is low mileage and lack of use? I am not a mechanic however am mechanically inclined. In winter months I agree with the service manager in summer 30c sorry I do not. The vehicle requires charging after only 2 days of no use. Furthering I intentionally take the vehicle for a drive to prevent premature brake replacement due to rust and also to charge the battery as I am aware there is a low constant draw on the battery.I can’t understand why there is no warranty on the 3rd battery even though the vehicle warranty has expired. There is VERY obviously an overlooked problem that was not rectified while under warranty!At Barrhaven Mazda the customer comes last, find another dealer

I was highly impressed by the efforts taken by the Sales team (both Alex & Maher) and Finance (Dawn) to make the buying experience a delightful one, and also ensure the delivery of the vehicle on time despite of some external delay issues. Kudos to the team that went the extra mile to make the deal happen.

A wonderful experience at Barrhaven Mazda! Purchased a used 2017 Mazda 3 and was very impressed by both the team and the dealership itself. I had the pleasure of being served by Alex Bandula, he was extremely helpful and very knowledgeable about Mazdas while guiding me through the process of picking my used vehicle. Thanks again Alex!

Very friendly dealership. The salesman Alex is very helpful.

Fantastic Sales Service. Maxwell made the experience of buying a car easy and stress free! He was friendly, knowledgeable and very patient (as I was very indecisive). Thanks Again!

Couldn’t have asked for a better experience when buying my car from Max! This is my forth new vehicle in the last 7 years and after the first 3 experiences I was looking forward to a forth. Max more then “Wow’d” in every way possible and I am super happy with my new car! Thanks a lot to Max and the dealership. Highly recommended. Cheers.

It is easy to tell the difference between this dealership and other dealerships in the area, we liked it here! good product, very professional and easy to deal with team.

Great place to visit if you are looking for a new car, Alex B. even sanitized our trade before and after taking a look at it! Really impressed. #1 sales rep!

Amazing service, I delt with Maher, the sales manager to purchase a vehicle and he was very professional and helpful. I would recommend this dealership to anyone looking for a Mazda and if I’m in the market for a new car in the near future, they will be the first dealer I call!

This was my first real experience of buying a car and I have to say it was quite fun and relax. James Wu was very helpful and very friendly, and helped me pick the car I wanted, a 2017 Mazda CX-3. Thank you James! Thank you Mazda!

Incredible service. Brought my car in today, took less than an hour for the whole service package, including a changed part. Never seen such fast and reliable service. Would recommend, will definitely visit every 6 months.

Absolutely wonderful service! Alex was a pleasure to work with, kind and helpful. I would definitely recommend coming here if youre in the market for a new or new to you vehicle.

Bought a Mazda CX30 there. The salesman, James Wu, was very knowledgeable and helpful. If you are interested in a Mazda, go see James. Dawn, the finance manager, was also very helpful and friendly.

I had an extremely awesome experience throughout the whole sales process, delivery of the vehicle and dealing with the parts department. Shout out to Max for making everything smooth with no pressure at all throughout the whole process, especially from driving 2 hours out of town. If your looking to get a Mazda, I would highly recommend you ask for Max to sort you out on your new vehicle purchase!

Very happy with my experience at Barrhaven Mazda. Li was a pleasant, helpful, and attentive salesman, and I look forward to working with him and the dealership staff again.

I just purchased my new car from Barrhaven Mazda. I enjoyed the process with Devin, my salesman, who was patient with me and my indecision and hesitation during the process. He is also very knowledgeable about Mazdas vehicles beyond just looking at a website for information. I also really enjoyed dealing with both sales managers, Walid and Mark, who are friendly, patient and understanding. They also provided a great deal on a new car. I highly recommend Barrhaven Mazda and to ask for Devin, to help you through this important purchase.

Very helpful and friendly staff. Made the experience much easier. Highly recommend.

Great place to visit if you are looking for a new car, the sales manager even sanitized our trade before and after taking a look at it! Really impressed. they are honest and helpful at all time. Loved this place

Great service and love my MX-5, thanks to Max for the great customer feedback and for helping me decide!

We took possession of our new CX-5 today. Even when their entire computer system went down due to a power outage, the sales team and finance team were able to make the delivery possible. Delivery was delayed by 12 hours and the sales manager went above and beyond to ensure our needs were fully met. Well done to the Barrhaven Mazda Team. A special thank you to Max in sales for his straight forward and honest approach to selling cars.

Have had great service in the past. Today I went in with my remote starter not working. It is barely 4 years old but out of warranty. First they told my dad that I had dropped it in water and would be 187 for the part and 130 for labour. When I called back to let them know it has never been dropped and there is not a mark on it. In fact, it worked up to a month ago when the batteries needed to be replaced and they replaced them, they told me that it was just one of those things that go sometimes and then quoted me 187 part and 65 for labour. So not even the same quote my dad got. I have had all of my cars services done there but wont any longer. WIll continue to get oil changes down but that is only because they are free. Will recommend to family to go elsewhere. They dont stand behind their products.

I just got my new CX30 yesterday and I love this beautiful vehicle. Having an excellent experience with James Wu. He is very knowledgeable and friendly with my purchase process, highly recommend.

I had a personal experience with the Barrhaven Mazda dealership. They were friendly and helpful in finding me a brand new car.However, it did take them a long time to communicate anything back to me, they didnt let me know that I was going to get the vehicle and I had to call them back time and time again to get information.When I finally got my vehicle, they had forgotten to put the paint protection so I had to return to get that fixed. But I noticed a scratch on it the first day that went straight down to the metal and all they did was use a paint pen on it that just covers it up a little bit but doesnt really fix the gouge it has left in the paint.Overall very satisfied but disappointed in their lack of communication and the gouge that has been left on my vehicle.

Alex Bandula was great! Thanks to him and Dawn for excellent service!

Professional service as always. Attention to detail and always putting their customers first. Awesome and listening staff. Quality service in all.

Had a great experience with this dealership. Easy to deal with. Returned my calls and emails right away. Negotiating was painless. Max was friendly and accommodating. Even came in on a day off for me. Top notch service here!!

Have an excellent service experience with James Wu. He is a very knowledgeable and friendly sales person. My financial advisor, Dawn is great as well.

My wife and I had a very pleasant experience at Barrhaven Mazda with Max while shopping for a new car. We were undecided about buying a new or used vehicle and never felt pressured to buy a new vehicle. He was very accommodating with various test drives and with discussing our options. Our final decision, a Mazda 3, is meeting our needs perfectly. The other staff we met there were equally professional and showed the utmost respect.

Not many variety of cars for sale. Not sure the need for it

We had a great experience with this dealership, overall very satisfied with the deal We got and the transparency compared to other dealerships in Barrhaven.

Great service and caring staff.I purchased 2019 MIATA 30th anniversary at this month. She is a very special and limited edition of MX-5, so they needed a tow truck to bring her from another city.It was a great experience not only for getting an amazing car, but also for getting professional service from their staff. James has been a tremendous help through out the whole process from start to finish. I would recommend James to any one purchasing a vehicle. And also thanks Dawn and Mark for professional services.By the way, they still have a 30th MIATA RF AT. Go and get her home as soon as possible! BecauseM iataI sA lwaysT heA nswerZoom Zoom :)

Sales Consultant: Ahmad MasoomGeneral Sales Manager: Maher AssaadAhmad was friendly and personable and got the vehicle that I wanted at a reasonable price. Maher was super helpful and got the vehicle I desired. Would recommend purchasing your vehicle here.

I purchased a Mazda 3 from this dealership and I am extremely impressed with the level of customer service and how easy it all was! I want to say thank you to Nick for taking his time with me and making my experience easy and fun.

Update - I’m improving my previous rating of two stars because my last few visits with the service team have been excellent, without pushing for things I don’t need. I still wish I didn’t do the extended warranty...My sales experience back in May was pleasant enough though in hindsight I wish I didn’t bother with the third-party extended warranty which was a waste of money m in my opinion - covers all electronics but not the heated seats?!....but it’s the service department that I take major issue with.Every time I bring it in for a “free” aka pre-paid by adding cost to the initial cost of the vehicle, they try to up-sell like crazy. I understand that all dealerships do this to a degree but this morning when I dropped it off they said you’re here for your annual service. I’m like no, simply an oil change. Oh that’s weird you’re booked for a brake inspection, alignment etc. So I showed the confirmation of my online booking that literally said “just an oil change” and he tried to brush it off (besides who gets an alignment during the worst of pothole season)They also push services at way earlier Kilometres than the manual recommends, like 100,000km early. Every time I come here I feel like they are trying to take advantage of me. Is it because I’m a woman? It’s brutal. Why do people put up with this from dealerships? I’m at the point now where I think I’d rather just pay for my oil changes at a place that is at least somewhat honest.Bottom line - read your manual and if you can, get a second opinion from someone you trust.

Alex B. was absolutely fabulous and went above and beyond!!

I had a great experience at this dealership, the staff were very friendly and helpful. They respected my time and answered all my questions. Special Thanks to Mahar and Lee

Just bought a used CX-5 from Alex, he was great to work with, showed me all of the car features and made sure I left knowing how everything worked. Thanks Alex!

Excellent location, easy to get on the highway and test drive the car if youre doing a lot of highway driving. Been to quite a few dealers in both Toronto and Ottawa looking for the perfect car, but the folks here made things simple and easy to buy a car, and even put on winter tires on the car without me having to ask (car came with two sets of tires), which was a pleasant surprise. Special thanks to James Wu, and Dawn MacKillop, and also their dealership Manager. James is great to deal with and answered questions like a champ, and Dawn is excellent at providing finance offers you simply wont get anywhere else, and she also has the add ons if you want them and they are well priced and you can pick and choose whatever suits your needs. Would I shop here again? Yes! Would I buy a car here again? Yes!! Would I recommend them? Yes!!!

Bought a vehicle here took it for a test drive all was well, came back a few days later to pick it up after financing and what not had been completed. During that time between test drive and pick-up they had hit something when backing up created a small crack and scratches/scruffs in rear fender. Instead of coming out right and mentioning they stood back upon final inspection and let me find it myself. Due to circumstances I didnt have time to argue with them. In the end it cost me $800 from a local bodyshop to have it repaired. Will never buy a car from the dilawari group again.

Awful customer service.When I picked up my new Mazda 3 there was a damage on the rear seat, I asked the dealer to fix it and it was not fixable, therefore the dealer commited to replace the seat. Six month later they have not replace the seat and the only thing they say is there is a back order and you must waitAdditionally I got a lifetime oil change for my Mazda 3 and they always want to charge you anything extra when the maintenance only includes the oil change.I wont do business with this dealer anymore!

Worst experience I’ve ever had with a car dealership.The service manager Doug Gibson was condescending, snarky, and wasn’t able to solve ANY of my issues.My car is 2 years into a 5 year warranty, and they won’t acknowledge my issues.Worst experience I’ve ever had with a car dealership..

Went in looking at a CX9 on a Monday after work. We are already Mazda owners. We were also the only customers during our visit.They couldnt start the car that was blocking the test drive car. Test car was very low on gas. One tire was low. After the test drive, we walked back into the dealership and waited another 10 minutes for any salesperson to speak with us. The one who came on the test drive was parking the car. He said he was new-couldnt answer any questions about the car. Couldnt tell us what the interest rate for financing was. No glossy brochures or breakdown of which models came with which upgrades. Would not tell us the price of the car. He wandered off, and we waited 15 minutes for him to come back. We decided to leave. We had been there for over an hour and still didnt even know how much the car was! As we were leaving, we saw him talking to a financing guy in an office. Finance guy was angry we were leaving. We asked them to call when they sorted themselves out. The next day we bought a mid-level model at another dealership. Took 45 minutes including a test drive and approval for financing. Never got a call from Barrhaven Mazda.

I would highly suggest Barrhaven Mazda to anyone looking for a great deal! Honest & hard working staff ensures all needs are met in the highest degree.Great people, amazing cars!

If youre in the market for a vehicle, go see Max Hickson.

I had an amazing purchase experience here at barrhaven Mazda. I purchased a CX-5 from James who has done an amazing job from A-Z and presented a great experience. Dawn the finance manager also did a great job and gave me the best advice and explained my lease contract to me in detail. They had the patience to give me a great car purchase experience. Will be returning for my next car !Thank you Barrhaven Mazda !!! :)

We really enjoyed getting our new (to us) Mazda three at this dealership. Raj was great to work with. Hes good-natured and patient with a sense of humour. We got an excellent training session on the car from him. Everyone in the place seems very friendly and helpful. The building is spotless and theres a comfortable lounge with coffee and wifi. Its easy to get to with lots of parking and no traffic.

Walked in and were immediately greeted by Li. He and the entire Mazda team were very knowledgeable and friendly. Understood we had a budget to meet and were willing and able to negotiate to get us what we needed.

Excellent service fantastic modern showroom and service bay ... very pleased.

I had a very great experience in Barrhaven Mazda to get my new Mazda3 recently.James and Dawn are very nice and helpful during my shop.I am very appreciated.

Just bought our new Mazda CX-5 from James here. The entire buying experience from the moment we walked in to the moment we drove away in our new vehicle was great. James was informative, personable and easy to negotiate with. Fantastic overall experience.

I had an awesome experience going with my boyfriend and watching him pick out his first new car off the lot and signing the papers for it. The staff were very very helpful and so kind to us during this experience. They also gave us additions to the car with no extra charge! I was very pleased with the out come even though it wasn’t my car. Thank you staff! My boyfriend has been nothing but happy with his new buy.

Everyone at Barrhaven Mazda are super nice and pleasant to deal with. They take the stress & pressure out of buying a car. Our salesman Brandon, was great, went the extra mile to ensure we were happy customers.

James W. was amazing. He was knowledgeable, professional and friendly. James took the stress out of shopping for a new vehicle. He made us feel very comfortable and at ease.

When I came in to trade my car James was extremely helpful. He was calm and informative when I had questions or didnt understand something. The whole staff is great. Super friendly people. Mark and Dawn were by far the greatest help when I got overwhelmed with the details. Highly recommend friends and family here. 👌

My wife and I have just purchased a 2019 Mazda CX-5 GS from Barrhaven Mazda. We found all the people we dealt with to be friendly and competent. We appreciate very much the work of our salesman, James Wu, in showing us the many features of the car and taking us for an informative test drive. James and the Finance Manager, Eli Farah,helped to bring the buying process to a happy conclusion. We lookforward to driving our car, which has loads of modern technology and received great reviews.

Best garage service anywhere. Doug and his staff the most consistent and knowledgeable group in the city. I have never been so well taken care of.

After long days of car shopping, we ended up buying the Mazda CX5 2020. sales and manager were very helpful

Worst dealership. They never return your call. I got a car from them and had few followup questions regading my lease. Called them so many times since Feb 2020 but still havent got my questions answered. They only focus on selling. Worst after sales support. Next time dont ask customers to give 5 stars when Mazda send the after sales email.

Amazing service ! I’ve had my previously owned Mazda serviced at this location many times before I traded up to a newer model, never had any problems with staff, very reliable service crew and very honest. Felt very “safe” purchasing a new vehicle. From sales to finance they work extremely hard to get you the deal that you want! Would recommend this location for you Mazda services and for any purchase of a new vehicle.

My experience was truly amazing. Raj was very informative and kind. Best thing I liked about him was that he made me talk first unlike other people. I am very thankful to Raj and team. I have already told three friends of mine and will definitely recommend other family and friends. Keep up the good work.

Had a great experience with Devin in sales. He was amazingly accommodating with us in our search for a vehicle. Was torn between purchasing the Mazda 6 or the Mazda 3.He patiently let us drive both vehicles in back to back tests, to get a real feel for what the cars were like.We felt no undue pressure to make a decision, and Devin answered all questions in helping us make a decision.Ive talked to plenty of sales people and I would highly recommend him for your auto needs. Thanks for all your help Devin.

Love my new ride - 19 Mazda3 AWD. It’s a great vehicle: outstanding handling and very quiet inside. Thanks for sales James helping me to choose the features and options that I need. I feel like to deal with Barrhaven Mazda again. Cheers!!

This was a 5 star review, however, based on my most recent (and definitely final) interaction here, I have modified it to 1 star.I had brought my car in because water had started collecting in my trunk due to a faulty seal. A part was to be ordered in August. I waited a couple months, since it was Covid and I was trying to be understanding. I called to check in and had to leave a message, which I never got a call back on. I decided to call and try one last time to get this taken car of. Turns out, according to the gentleman I spoke to that no one bothered to order the part. Finally we got it all sorted, and I brought my car in. I also mentioned that I would like them to take a look at the spare, since it had been sitting in water so often to make sure it was still usable.I picked up my car and drove the 45 minutes home and took a look in the trunk. There was still water in with the spare, so I attempted to take it out to dry everything properly. The fastener for the spare wouldnt release and allow me to take out the tire. After about 30 minutes of trying, I gave a call to the service desk. The service desk attendant when to talk to the technician (Danny) that worked on my car to get tips on how I might get the tire out. The hot tip he gave the attendant was: Righty tighty, lefty loosey. Wow, I would never have thought of that, thank you so much for your condescending advice!I am lucky that I live with someone who has power tools, as my roommate had to use multiple to take off the fastener. What Danny had done was actually cross thread the rusty bolt into the whole to hold the tire without removing any of the buildup. If I had just assumed the job was done well and ended up with a flat, I would be stuck on the side of the road due to Danny doing a partial job.The service desk attendant was the only shining star of my experience, she was friendly, quick and professional.

Great service. From Ali Rastegar (salesman) to Mark Molleken (sales manager) to Dawn MacKillop (business manager) the process was easy going, no pressure and a pleasure to deal with!!!

This dealership has a great team. Salesman was knowledgeable and Mark came out to give me the best possible deal. Paolo walked me through all the financial options with ease. Its a little scary as a girl to go into a dealership alone but these guys made it so easy.Thanks Barrhaven Mazda!

I was shopping for a car so I went in to check out what Barrhaven Mazda had to offer. This dealership has a great atmosphere. Devin was very helpful and knowledgeable as he explained all the features of the cars I was interested in and came for a test drive. He took the time to answer all my questions and was very open about the available discounts, deals and financing terms. Of all the dealerships I visited, i definitely had the best overall experience at this one.

I had a great experience with Barrhaven Mazda. Kanata Mazda provided me a quote and after going in to test drive upping that quote by 30$ a month(with no offer to honor and actually telling me no Mazda dealership in Canada could match) I opted to look else where.I called Barrhaven, went in the following day, sent them the quote and they met it within a couple dollars, we signed the deal and it was done, i didnt even need to test drive as I new the 2020 CX5 was for me! The purchase was quick, easy and they had the car ready for me in 2 days as mine broke down, very pleased. Thanks again!!

Purchased a 2019 CX-5 Signature. James Wu from the sales department was being extremely helpful. He made the whole transaction very smoothly and trouble free. Will recommend him to anyone who is looking to get a car from this dealership.

I bought the used car Mazda CX-3 from James 2 months ago!He and their staffs are really friendly and never impose to sell cars included used cars and new cars.Especially, James was really nice guy because he recommended the promotion for what I need to drive in Canada, and this promotion is really good for free-refill any kinds of oil.If you want to show the best condition used car and find the friendly dealer, I recommend this Barrhaven Mazda!

Mazda Barrhaven has by far the friendliest salespeople around town! I bought a used Mazda 3 and traded in my Mitsubishi for it. After having visited a few dealerships in Ottawa, the staff in Barrhaven sealed the deal for me. Josh is our go-to guy from now on. I strongly recommend this dealership!

Had the pleasure of dealing with Brandon at Barrhaven Mazda when my wife and I purchased a used vehicle here back in July. Even though it was the cheapest vehicle on the lot, Brandon was always quick to respond, knowledgeable with his answers, and treated us just like if we were buying a new car. Thanks again!

My wife and I just purchased a 2020 Mazda CX-5 from Barrhaven Mazda and could not be more excited about the vehicle. Overall, the purchasing process and experience was smooth and stress free.Few individuals deserve recognition:1) Ahmad W. took the time to answer all our questions (which were too many to count!) He demonstrated good knowledge of the issue and patience to deal with us. We visited the showroom few times without feeling the pressure to finalize the deal. His performance and attention to details during Pre-Delivery Inspection was impressive. Thanks Ahmad.2) Dawn M., the business manager, is a consummate professional. We couldnt ask for a better person during this experience to make the purchase happen. Thanks Dawn.3) Mark M., sales manager, is friendly and competent. We appreciate very much the work that he and his team did, Thanks Mark.We look forward to driving our beautiful red CX-5 for many years to come. Man, it feels like riding on clouds!Thanks Barrhaven Mazda.

I was so tensed as it was my first car but Raj helped me select the perfect vehicle. From selecting the vehicle up to delivering it was a wonderful experience. I am so happy driving my first Mazda6. Awesome experience overall!!!!

Awesome experience! Ahmad Wahab was nothing short of a professional through out the whole experience! Will recommend to all my family and friends to deal with him in the future

See Malek, he was awesome to deal with. Straightforward and helpful and when the car was purchased he did not disappear. He is still helping me, even after the deal is done.

I’ve only had experience with the service but it was nothing but a great experience. We didn’t buy the car here but we bring it in for warranty and stuff I can’t fix. I work on my Mazda and buy OEM parts and they do nothing but support me and give me tips. They never tried to sell me anything. Highly recommended!*****

Great overall experience! Beautiful brand new dealership. The staff did a great job to make sure I was competitive satisfied. They even washed my vehicle for me when I got my oil changed!

Great service. Amazing knowledgeable staffs. I have received nothing but the outmost respect and courtesy when I get my vehicle service. Highly recommended to all Mazda lover.

Friendly and efficient service for my Mazda. Nice waiting are with complimentary Bridgehead coffee and other hot drinks. I will probably purchase my next new vehicle here!

Had a great experience here, especially with Devin, my sales rep. Provided a high level of (non-pushy) service and I would strongly recommend anyone shopping for a Mazda to stop in here and talk to him.

I bought my 2019 Mazda3 Hatch here and I really enjoyed the experience with the whole sales team， everyone was trying their best to help and provide solutions. James Wu is a patient, polite and professional sales rep to work with. Great people, great service.

Its rare to walk in a dealership, and have the whole team eager to help you find the best car and deal for you. The whole team was amazing and did their absolute best to help me find what I was looking for. Devin, Eli, Maher and everyone else I met there were welcoming. If you are looking for a vehicle, check this place out!! You wont regret it!

Love the service. Good gesture by Raj working there. He was helpful and honest. Gave us a good knowledge about all cars and features. Thank you.

I purchased my first vehicle from Raj and the process was easy and Raj was super friendly. He helped me with each and every step of purchase. Super happy with the purchase will definitely recommend the dealership to friends and family!!!

Devin, the salesperson who helped me, was excellent. He offered some good insight into the car, but also some honest comparisons to and discussion of similar models from other companies. Devin feels like a car guy working as a salesman, which - to me - is better than a salesman posing as a car guy. There was respectful and friendly interaction with him throughout my visit - its one of the few times I havent minded having a dealer rep along with me during a test drive.

Awesome customer service.Raj was a great help. Easy process and friendly staff. Would recommend anyone to visit them and meet Raj Shah. Go and get your dream car 😊

Poor after sales service and fake promises! The dealership do suggest that their after sales services are good etc. but it is all a false. They know the only important thing that matters is to push consumers into buying a product and anything else you do is wastage of money. Hence, the standards are extremely poor and one often feels cheated and dejected. I bought a new vehicle from barhaven Mazda and they havent contacted me single time. I was also promised various benefits before purchasing a vehicle. For instance, lifetime free oil change service. I contacted them to arrange an appointment but negative responses, not today, tomorrow is busy, we are full. They further told me to contact their sister dealership. In the end, I did somewhere else on my own. Just want to say, think twice before you visit and think thrice before you purchase.

Thank you Mr Ahmed W for helping me find exactly what i was looking for. I was extremely satisfied with your great service

I bought a used car the service was good they were very welcoming till we got to Eli office finance department he talk to us about putting insurance on the car $2000 and ten minute after we decided to remove and he told us it was to late at home i call the insurance company but in reality we had 10 day to take it off he lied to us as soon as we walk in that door that night before he called he wanted to put a rust proofing he charge $1300.00 we did he even know about it that cause the price to go up #3300,00 more that was expected I will not recommend no one to deal with place please go somewhere else

Excellent service. We shopped around Barrhaven for our latest car and were generally unsatisfied. Thankfully Brandon and the team at this store made the car buying experience pleasurable for us. Will definitely shop here again!

We just bought a 2018 Mazda3 here. I feel very comfortable to deal with them. James is very nice and even help us to find a great deal on auto insurance. Thanks everyone in Barrhaven Mazda.

Just picked up our new Mazda 3 GT AWD from Brandon at Barrhaven Mazda. Fantastic service and super knowledgeable sales staff. We love the car...thank you Brandon!!!