Mi
Midwest Auto Glass & Tire
225 N Moore St, Ottumwa, IA 52501, United States
Comments
Sa
Review №1

Refused to even consider repairing my windshield after it was hit by a rock. I drove to the next shop I found and it was fixed in an hour.

Je
Review №2

Shelby immediately looked into my window replacement and kept me posted about the details. They were able to get the window and replace it in an extremely timely manner. Customer service was excellent, as well! Best turn around time and price, too! Would definitely recommend and return.

Je
Review №3

Very friendly people. Fast tire service Really appreciate what they did !

Ti
Review №4

My brother in law was here visiting from Tennessee. He needed his windshield replaced. I searched the yellow pages and called Midwest. They had him in less than 2 days and fixed him up. He was a happy man. Great job guys

Te
Review №5

Great local business. Competitive pricing and excellent sevice. No big box vibes. They get to know you and your needs without wasting your time or money and have done so for us for 10 some years.

Je
Review №6

Great people work in the glass shop. Always helpful and knowledgeable.

Ve
Review №7

Good place to get your tires and glass

Gr
Review №8

Great fast walk in service for a windshield chip repair.

Ty
Review №9

Always great service and friendly staff

Sh
Review №10

Great customer service! Janice did a wonderful job! Definitely recommend if you need glass repaired or replaced!

Kr
Review №11

Dusty and Janice have always pulled through in helping me through any rough car situation. The fact they have Easy Pay Financing really helps out with large price tags! Theyve saved me several times!

Tr
Review №12

Amazing service, prices and employees. Overall highly recommend

J
Review №13

Quick to get in. Had an excuse not to finish work, but still charged for attempting to do it. Took much longer than estimated. We paid for a four wheel alignment. They did the front no problem. They said they could not do the back because of a aftermarket bolt on the control arm and they wanted the factory bolt. Thats fine of its their policy, but no need to charge for it. But they were much cheaper and not as long as a wait as their competitors. We ended up going to a competitor and they said aftermarket bolts are common and not a reason not to do an alignment.

Se
Review №14

Great service and fast help. Reasonable prices!

Am
Review №15

Great job on my daughters windshield and way cheaper than anyone around!

Ja
Review №16

Made appointment to have the review mirror removed on a 2014 f150 from the windshield. There is a special tool to remove the mirror, the lady said “there’s no guarantee we can get the mirror off but I will try”. When she was using the tool she pried from the right side, the bottom, then said “I’m going to stop before I break something” then recommended the local dealer. She then quickly went inside, when we got to the dealer we realized she cracked the windshield in 2 spots near the mirror. We called, informed the desk lady about the issue. She then said that we had to pay half of the windshield replacement. (very unprofessionally) and would not work with us. Absolutely horrible attitude on the phone, rude people, and horrible customer service. Just bought the truck this week and refused to own up to her actions and would not make it right without payment from me. would NOT recommend, they don’t back up their work and are extremely rude. Stick to safelite.

Ti
Review №17

Very helpful when I needed tire aired up great service.

Sh
Review №18

Good job on cutting glass

Mi
Review №19

Great service and prices. Got it done quick

ro
Review №20

They do good work !

Jo
Review №21

Great place, great people!

Os
Review №22

Very good prices for wind chip repairs

La
Review №23

They did a great job installing my windshield. Dusty was very courteous on the phone as well! Why not support a local business thats this good! Got my business thats for sure!

Wa
Review №24

Fast service and low prices.

He
Review №25

Great place

To
Review №26

Got truck right only wait time I had was waiting for them to put tires on rims and balance them and that take very long

Ma
Review №27

Had a intoxalock installed. Was very helpful as long as you asked questions. LoL. Only need it for 4 months. Installation, calibration free. $40.00 to be uninstalled. Good Luck 👍😁.

Em
Review №28

Amazing kind service! Prices are great to!

Te
Review №29

Had a door in a curio cabinet that needed glass and a windshield in an f 150 that needed replaced made arrangements to pickup up glass and have windshield installed the next week they had the curio done but ordered the wrong windshield so had the make another trip in a couple of days later to have it installed but they made it right and reduced the price quite a bit and did a great job on the install so Id highly recommend them.

Pa
Review №30

Very professional and quality work.

Si
Review №31

Id give them a 5 but both times i was there they missed something & I had to go back to them. They did fix it tho in a very timely manner or they gave me an estimate. Hopefully I wont need to see them for any major repairs anytime soon bit if I do, I have confidence theyll take care of it no matter how many times I go back.

Ma
Review №32

Very friendly and helpful. Not a fast job as they was short handed today but ok place

er
Review №33

Uncommon honesty and integrityI am very impressed

Si
Review №34

Honest, friendly people who do good work for a fair price. Cant ask for more than that.

Te
Review №35

Gave me a good price quote on some glass for my classic car restoration

Ch
Review №36

Super friendly, excellent work. If they can do the work u need, take ur car to them!

Jo
Review №37

Great service, fast, friendly and great work at very reasonable price. Why go anywhere else?, thank you to the team at Midwest Auto Tire and Glass.

Aa
Review №38

Really like this place....they always do good work.

Ja
Review №39

Never knew they did Residential jobs. Let me just say this they will be my first call for all my glass needs.

Ta
Review №40

Very friendly until they stripped a bolt. then it became a not my problem situation. they claim they had no control over the broken part and I had to pay more for the new part than the alignment I was supposed to be getting. I live in Albia and was stranded in Ottumwa. the best they could do was offer a discount on a rental which would have been $60.00 a day for an auto comparable to mine. I was able to get rides to and from work for 2 days waiting on the parts to be delivered Friday. they got the parts in early but when the afternoon comes and they dont have my car ready, they cant get some of the other bolts off, again leaving me stranded as my ride has plans. Now you would think that having my auto for two days they would have had everything else done just waiting to get the part, but no NO he cant get the other parts off and it wont be ready until hopefully Saturday around noon.I call again ask to speak to a manager who was conveniently unreachable and explain my situation, again no their problem, wont even work late to fix their own mistake to save me from the added expense of a rental or hotel.

ri
Review №41

Awesome people to work with!

Du
Review №42

Great car service and customer service

Li
Review №43

Awesome service and very friendly staff

Jo
Review №44

They are fast and friendly

De
Review №45

This place is a money grubbing joke.

Mi
Review №46

Excilent service very courteous unfriendly

Gl
Review №47

Great service!

Be
Review №48

Good prices, did a great job.

A
Review №49

The staff are all very friendly

Dr
Review №50

High prices and slow service.

La
Review №51

Great Place, wonderful people

Ja
Review №52

The best place in town

Ri
Review №53

Good place

Al
Review №54

Good help

Lu
Review №55

Allways there when u need them

Tr
Review №56

Great place

Ri
Review №57

Wonderful service

Ja
Review №58

Rude

Ch
Review №59

Reasonable prices

St
Review №60

Excellent!!

Information
60 Comments
4.4 Rating
  • Address:225 N Moore St, Ottumwa, IA 52501, United States
  • Site:https://midwestauto.us/
  • Phone:+1 641-684-5700
Categories
  • Auto glass shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Glass repair service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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