No problem with the staff. Its the computer system. Several times now, I have ordered online for in-store pick up. The system will take payment and say it will be ready in thirty minutes. When I get there, I learn it is coming in a car from another store and will be delayed. Often it is faster to just drive to that store. Until they get the online game figured out, I will shop elsewhere.
Very unprofessional, the manager was on his speakerphone while I stood there for over ten minutes, then got of the phone and didn’t attend to what I needed, then called a gentleman from the back of the store to help me as he got back on his phone, the gentleman name was Michael and he was a great help, outside of the Unprofessional manager Jay, I will not be returning to this location.
Friendly and my pick up order be ready on time
Not the usual service, the young man said hello, but was more interested in the video on his phone than offering to help me. I had to stand there. Finally I asked if he worked there. Wasnt wearing a mask, when I asked him for windshield wipers, he told me that he hasnt had good luck with installing the 3rd wiper and may break it off. Another employee was able to install the wiper w/o any problem . They didnt seem too motivated as before . I dont know why people dont take a vested interest in their jobs now
Great customer service! Employees were a great help!
The guys were very helpful. I needed a certain item and they went above and beyond to help me.
Manager Nick is the best!
Guys actually knew what they were doing
Closed before 8 and no one to answer phones either
Kool
Pretty good experience 👌🏽
Help me find everything.
License plate covers are very expensive now...what else is new?!!!
Very bad the lousy attention
I was pleased with my service
Came here because the other parts store I went to yesterday had no clue which part I needed when I named it. The young man at the counter here was very knowledgeable and helpful. I think he took an Oreillys customer from them 😊
Nobody ever answer the phone
Quick. Friendly. No run-around.Battery on my car failed. They tested it to confirm before selling me a new one.
Excellent service and very good discounts on tires !!!
If they dont have it in stock theyll order it for you and most parts arrive the next day. I like the Speed Perks Program! You get cash back for your purchases
Picked up a ups delivery. Young man was professional and courteous.
If you need to check engine light they will not do it.
Favorite go to spot
While on a trip from out of town, we had an unfortunate car breakdown. The gentleman who helped us was of Latino decent, which brought us great comfort since my father speaks limited English. He went above and beyond to help us diagnose and help us fix the issue so that we could get on our way. Not sure if they had public restrooms, but the gentleman allowed us to use them, and was very attentive and empathetic to the situation. Overall the genuine customer service is why I am giving this location a 5-star.
Great service from the manager Ms Shellz. Very professional & courteous. Got me n & out quickly!
Went in to buy a battery today too upgrade my cars electrical do to the addition or several thousand watts of amp im having installed. They charged my a core charge. When I explained im not replacing im adding. I was told their is no way to waive the charge. If you can go find a battery well give you the 20 bucks back . Man gtfoh.
Not a single employee was wearing a mask. Not coming back.
Carl was very knowledgeable and professional. Nice guy too.
Was very helpful completing my order after needing a water pump
Very helpful.
Horrible walked in and 2 employees talking no hi or how are you nothing. One was sitting on the outer part of front counter and the other employee was actually behind the counter but didnt say a word, they continued talking. The parking lot was dark. Only light was coming from the businesses not the light from the company. Got ready to check out and the packages were sitting under one price but ringing up something else. Not only that the packages were sitting in 2 spots with the price being cheaper. Then the same employee rang you out and got upset because they had the packages in wrong place.
Everyone was very friendly and helpful.
BEST AUTO PART STORE ALWAYS HAVE WHAT YOU NEED
This is one of those type of stores that I live in due to me being an automotive mechanic I love their service they have some of the best brands for me and what I do this place will always get a five star rating
The young gentlemen working that day (wish I could remember his name) was extremely helpful. I needed hubcaps and asked him to put on which he did. They are very friendly at this location.
Awesome staff and very parts savvy Nick was polite and got me exactly what I needed to do a complete brake job on my vehicle best in town go see nick
My husband loves this store! Says they are very knowledgeable!
Its cool 😎 🆒 I have a friend tht wrks for thm n he luvs his job but I thnk thyre gud on thyre sales n pretty affordable prices.
I go here for all my car parts Don is amazing .
Online order + pick-up in store along with the speed perks makes this my favorite chain for auto parts
Staff is always friendly and helpful.
Good service all the time..
Great staff, always friendly and willing to help. Store always clean and smells great
Pretty good experience friendly staff.
Sometimes they get the parts you need correct but returns are easy.
2nd best of the national chain stores
Fast service. Good parts.😎
Employees r so helpful
Always good customer service at this location. Have been coming here for years.
Great customer service and a renovated floor plan makes this a go to place for auto parts.
Quick in and out, friendly staff, have good stock on domestic car parts.
I always search out an Auto Zone, before any other!!!!
On line hours for store are wrong. Unless the close when ever they want to. I purchased an online order because they said they closed at 9:30 p.m. I got there at 9:25 they were close nobody to be found if I had known I would have ordered through somebody else
I dig this store, helpful staff willing to help you find things in store, internet to store orders are quick and easy, they dont play on their phones of take calls while helping you or checking out unlike some places, this is my go-to store for auto parts.
The associate, Nick, gave us vital info to help install washer nozzles - we made the right purchase, saved money, and are prepared for the job; thank you!
Helpful an easy, fast
Cool variety of things
Great customer service.
You will find everything to diy with at Advance
No customer service
Good selection of car parts knowledgeable staff
Excellent
Good quality parts for a reasonable price
Everything you need for your car here
They are not good to attend to very bad attention they had me waiting for a long time and a lady was very rude, she was not kind and I had to leave the store without being attended to and I had to go to a car near me, be careful with this location and I ask the supervisor to be more careful with people who hire very bad service and very racist towards me
Great customer service
Extremely helpful! Thank you Carl!
There were about 5 workers in there two were working the rest were just standing around watching everyone work.
Almost 9 dollars for a quart of oil.
They will not stand behind their parts, shop at Sears or Autozone.
Needed a socket set and the shelves were bare in the tool aisle
Fine no issues blew drivers wiper blade pulled in told the clerk the wiper blade bad, got the information of the car replaced the wiper back on the road
They looked out for me on a battery for my SRX 4
Customer service sucks really bad avoid this place if possible
Allways great service
I bought some new windshield wipers for my vehicle and the guy put them on for me.
Always friendly and professional!!
Always has the part I need
Always has the parts you need
Great service
Too pricey
Amazing staff
All right
0k
Good place
Im taking to one of the men that was working their and he act as if he did not want to help me in was looking for a tool and he pointed behind the counter I did not feel like I was supposed to be back their then another guy help me it use to be a woman that help me dont know if she still work their.
Good place
Terrible play
O. K.