They always have the supplies that I need and a large selection of new products at great sale prices that I buy to try. The buy one get one half off is awesome to keep a good supply of cleaning and detailing products.

I called just a couple minutes earlier asking about a car radio. If there is anyway they can help me know what I should be looking for and and what would suit me best. I got the rudest response from one employee. Literally no help, all attitude for such a simple question. I called auto zone 2 minutes later and they were more eager to help

We shopped here (and only here) since moving to Oviedo in 1998. Had my (Sidneys) car there on Saturday, August 14th to get wiper blades and a replacement mount for my IPhone. Mena was super helpful! Really, all the employees in this store are super helpful month after month, year after year. We love our Advanced Auto Parts in Oviedo. We will continue to only and always go to this local Oviedo store to get auto related supplies and parts.

Good place for a picnic 🧺 & a soccer game ⚽. Take a stroll on the boardwalk.Do-it-yourself mechanics 🧰: receptacles for used motor oils and fluids available here near the northeast corner of the parking lot.

Always have what I need.

Advance Auto Parts is great and a rarity in todays commerce. They are smart and helpful. They keep great computer records of my past purchases so Im not going thru files at home looking for receipts.They have great battery warranties. You bring in your car and they will replace battery free of any charges w a new one and put it in your car hooked up for you. No problems no charges.

Extremely helpful, kind, and respectful staff. They operate in the perfect balance of outgoing helpfulness, and giving you the space to look around when you need to. Not only that, but a lot of them actually know about cars, which is surprisingly uncommon at a lot of auto parts stores. Highly recommended.

Great service!!! If you get windshield wipers they put them on for free 💯💯💯🙏🏽🙏🏽🙏🏽

On Wednesday 4/07/2021 I decided to come to this location due to my car not able to turn on, but since its close to my home I decided to conduct business within this location. I purchased a carry battery charger for my car which it seemed like someone else purchased because the box seemed roughed up. Long story short Mr. Robert the store manager scanned our merchandise and I noticed that Mr Robert didnt seem to have a nice day, I tried to look pass through that because nobody knows what happens with people and their personal life. Mr Robert customer service skills was very dry, unwelcoming, and dismissive close enough to making you feel unwelcomed within the store. 04/11/2021 I return the battery charger because I cant use in an apartment complex so I returned the merchandise again Mr Robert used the same customer service and using passive aggressive approach to rush us out. To be honest I dont understand how Mr Robert is an asset to the company using this approach towards customers but I tell everyone please try to use somewhere else besides this location I dont know if its because of me being a woman or because Im Hispanic but this is not a professional approach to customers that are spending money. And I also notice that others have issues with the same person on a separate occasion, and I also noticed that Mr Roberts have been with your company and he still using the same unprofessional tactics to deal with clients and the sad part is also that he represents your company it shows that you guys are allowing him to treat customers in this form without repercussions. And my question to you is how many times you guys have to apologize for a person doing the same thing to other people?

Personal was kind & helpful, thku fore good advice

Very helpful and put my worries at ease

They were helpful in checking my battery and a check engine light code...all for free. Felicia was very knowledgeable and offered the best customer service to help resolve our car issues. Id highly recommend this Advanced Auto Parts location for all of your car equipment needs.

Ordered online, order was ready in less than 30 minutes. Pickup quick and easy.

Im disabled I want there to get Winchell wipers. And put them on for me. So now no scratches on car from people who dont know 🤔 what their doing! So thx guys.

Kyle was very helpful in helping me determine which battery I needed to replace my old one.

Take your business somewhere else. Outside premises look abandoned. One employee working on everything and manager and parts guy stayed inside the store. Employee working outside tries to be efficient but prolongs the customers wait time. Took my business elsewhere.

Die hard exchange no stress bitty was 22 mos old. Happy here

The staff is extremely helpful. Had biating needs, they provided thinking outside the box answer. Issue resolved. And they are honest. Did not have hub I needed in stock. They told me where I likely could find one then with the offer of if they do not that AAP would be able to get it in a few days.

I have gone there for years people in there are great.. store is clean and if they dont have the parts theyre there the next day most of the time

Couldnt find the right heater hose for a Ford truck. Luckily the woman working was very nice and found the hose in the back and was very knowledgeable. Awesome job. I only wish I caught her name. My rating would have been a 2, however with her stepping in I rate this vist a 5!

Friendly staff and great selection of parts

Great friendly service as always.

Nice people

This place has the worst customer service ever!And it doesnt look like the stores owner is doing anything about i am new to Oviedo, and thank god that Napa is just a few steps away from that store!I have been there several times, and every time I think about auto parts, I think advanced, and every time I think about dealing with the people in that particular store, I double and triple check if I can find a different solution to that particular store, the people who work there are 1 rude.2 incompetent.3 misinformed.4 Clueless5 lake professional knowledge, and as a result in order not be perceived as unprofessional theyll lie to you in your face.So my recommendation to you, until the owner changes the entire staff, go to Napa next door.There parts are ok, they are a lot cheaper, and there service is amazing!

This is the second time I have been to this store and have been met with horrible Customer service.The first time I was returning a defective part In which they refuse to take back. Mechanics and another advance Auto parts both agreed that this part was defective, but yet the store refuses to give me a refund.This time I did an online order, and upon arrival, there was a sign on the side of the building with instructions for curbside pick up I called the number on the sign and when an employee brought out my items he rudely informed me that he not supposed to bring items to me and that I’m supposed to come in the store. I ask him what does curbside pick means he says people come in and walks away.

David helped me and was very helpful went out of his way to explain how my system in my car works. Ended up buying parts that i really needed. Thanks for your great understanding and customer service.

We went to get our battery changed. The employees were very friendly. We had our 3yr old 2yr old and newborn.We made funny jokes about how changing the battery in my car was like c-section. Funny employees who are relaxed and friendly. My husband though the guy was really kind and cool to talk to.Thank youWe appreciate the help we received from here.

One of the worst customer services I have ever experienced

Super nice and helpful people who work there!

Great experience with replacement car battery. Installed and on our way in 20 minutes.

This Advance Auto Parts location has the best staff in the area. The employees took the time to make sure I got the right parts for my car and did extra research to help me find everything I needed. I came in very upset because another location was not helpful and rude but this location turned my bad experience into a great one!!

I went into the store today to replace a defective water pump and Nick was very helpful. Despite resistance from 2 other employees. One claiming to be a Manager.Thanks NickThe other employees need a lesson in customer service. (Denise M)

The store was neat and clean. Personnel were polite and professional. Good place to go for the auto parts you need.

Robert the manager needs to be removed, ive had a corporate account with AAP for over 10 years. Every other AAP i goto i get a discount for my corporate account. I recently move shops to oviedo and he tries charging me retail. Ive bought the same part online through the AAP website cheaper then robert was going to sell me the part. Im not the only local shop having same issues with robert. So pretty much hes is robbing corporate shop accounts holders. Next step now is to file a complaint with corporate about robert.

Its an auto parts store so nothing too fancy here. The location is clean and the staff is very friendly. They have saved my butt twice now. Three years ago when I moved here, my car battery died and had a bad cell. They tested and fixed it on a stormy Florida day. Nearly three years later I had another battery issue and they checked their records and replaced my warrantied battery with no issues or excuses why they couldnt. They honored their warranty and replaced my battery free of charge!

Awesome service, my car battery died, which is sort of a rare one, they were the only ones to have it. While installing it, started to rain, they kept going. Highly recommend this location.

Not too eager to help and not customer friendly. The manager, Robert, comes across as my presence as a customer was inconviencing him. AAP will not be my first choice for buying parts in the future. There are too many other competitors within a 1 mile radius to choose from.The online ordering process is ridiculous. For an in-store pickup they put a hold on my order for more than three hours to verify my payment was not fraudulent. It was sent to a third party verification company. I AM COMING IN THE STORE TO PICKUP! Check my ID and verify the legitimacy of my card there!The whole ordering and store visit was just an annoying and overall bad experience for me.

They had exactly what we needed, just like the website said they would. Everyone was very friendly and helpful!

Good customer service they have parts on hand and tools you can borrow while youre there friendly staff

Ordered parts online then 30 minutes later I walked into the store and was handed the parts... SO EASY!!!

The staff is always friendly, courteous, knowledgeable, exceedingly helpful, and hometown mechs!

Great place better than Autozone in Oviedo great employees lots if items on sale.

All their employees are awesome and helpful

Love this place . Management very knowledgeable. Cant go wrong here.

Friendly service

Informative employees and very helpful when you have any automotive needs.

Great staff super helpful and friendly

My car was going through some serious issues lol and Robert went above and beyond to help me with my car! Seriously never been helped so much or informed in my life. He really cares about your service and works hard. Id reccomend this place and their staff to anyone!

Staff is friendly and knowledgeable, seems like I can never leave the store with everything on my list though. Usually at least one item is out of stock or at another store but they can usually get the part from another store by 8am the next morning.

Great customer service. Knowledgeable workers.

Fine, no-nonsense staff, good prices

Great staff

Great

Seems like this location never has what I need. I went yesterday and couldnt get a simple 6 inch piece of hydraulic hose.

2 1/2 years into my batteries warranty. I got a free exchange...

One of the better parts stores in the area.

Well stocked but a bit on the more expensive side for the same parts available elsewhere.

They are always very helpful.

Great place, helped me out... thanks!

Excellent, and knowledgeable personnel, prompt to help, advise, and attention.

Great visit, bad battery, honored warranty, no questions, berti helpful

Cause I work there!! Haha

Always a howdie and a smile at this location

Nice staff

Friendly helpful staff

Ok

Very helpful and knowledgeable

Good price.

Awesome employees, very knowledgeable

Military discount

Good service

Awesome store

Ok

Local and friendly

Like them !!!

Regular

Good deal, fast and reliable.

Fablous