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Collision Works of Owasso
8939 N Garnett Rd, Owasso, OK 74055, United States
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Collision Works of Owasso
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Ja
Review №1

One of the employees took our vehicle for an excessive joy ride while they were only supposed to be working on it; we are looking into it and will update. High quality? Very doubtful, what else are they doing wrong?

Li
Review №2

Took 1 month to repair a back bumper on a new camaro, was never called and update as promised (I had to call them,) was promised they would blend our paint job because the paint matching they did was so terrible even if our insurance refused to pay for blending but then was informed when we were told the job was finally done that they would not be blending and was forced to take as is. Will never use again!!!

St
Review №3

They did a great a great job on my truck. Got it back in three days like promised. Ashley and the guys were awesome. Thanks Owasso Collison Works.

Su
Review №4

Horrible communication! I was told they would have my car a little over a week, they had my car 38 days in total. The first time I was told by the insurance company that my car was ready. Went to pick it up & it wasnt, even though they confirmed. They did take care of what was to be completed free of charge. It was the car rental place that called me to say my car was ready 2 days ago & wanted their car back. Called shoo & they confirmed car had been ready for 2 days. Picked up car but wheel had not been replaced. They told me zero was due when I picked up my car (not completely repaired) and then wanted the payment the insurance company had sent me. It is their money agreed & I forgot payment had been made to me. I agree payment will be made once the repair has been completed. They have now called multiple times (when I didnt receive any calls updating me while they had my car). Final repair was taken from them & I will have another shop put the wheel on. Payment has been mailed. I do not recommend them at all!

A
Review №5

I gotten Referral to use this collision shop from a lot of my family and friends. My Advisor there I can never get a hold of her. I left her messages after messages, take her 3 days to respond sometimes never call me back so I keep having to chase after her all the time. then I ask her to do something and it never get done. very bad communications and customer service

Le
Review №6

I have taken my car to Owasso Collision a few times in the last several years. After all having a teenage driver often leads to such a place. 😬 I would recommend this business to anyone who needs body repair work done to their vehicle. The owner and employees are always very helpful, friendly, and professional. I would recommend this business to anyone who needs collision or other damage fixed on their vehicle.

Jo
Review №7

I had 3 doors that were having issues opening 2 of which didn’t open at all and 1 that you had to work with to open. It was a very stressful ordeal especially with a toddler, they were very nice and professional. They kept me in the loop about everything and they got it done pretty quick. I was very satisfied. I will forever trust this shop and those amazing gentlemen with my vehicles issues. That is hard to find these days.

le
Review №8

Very awesome company. I have a car that had hail damage on every panel. Even during this pandemic and recent hail storms they made the process of getting my car back to me easy and pain free. Some things might take longer because of the pandemic and shipping from some place like California. My car looks beautiful again and these local business owners will do everything in their power to make it a good experience!

Ly
Review №9

Im so sorry if others saw my previous bad review. It was not intended for Collision Works. CW was good and very helpful and accommodating. I apologise for my mistake.

Sp
Review №10

Very nice and helpful people! Very informative and helped to get me the best prices available. My car looks even better than before my accident! Highly recommend Owasso Collision to anyone who needs any kind of body work.

Je
Review №11

They even laughing said you dont want a quote unless insurance is involved because you wont be able to afford us otherwise

Ry
Review №12

They were able to step in and take care of our claim and deal with insurance. Very helpful, professional, good communication, on time as promised and our car looks great. Would definitely recommend and will use them again should the need arise.

Ca
Review №13

Great experience from beginning to end with Owasso Collision Specialists. Before I even dropped my vehicle off, Tommy had answered my questions and put my mind at ease as far as what to expect. They kept me updated on the progress and timelines. When my repairs were completed my vehicle looked as good as new. Very satisfied with the work done and the entire process!

Ra
Review №14

The people here from the owner on down were very helpful, nice and did a flawless fix on our vehicle. Would definitely recommend to anyone needing their service as they handled the entire process and our car was detailed when finished. Thanks to the staff for a great experience.

Ch
Review №15

Great customer service! I recently bought a newer car and it needed clips on the bumper. They were fast and effective with my repair and very reasonably priced. When I picked up my car they even informed me I was missing a shield under my car and I was able to order it and prepay right there. My car was clean when I got it! I would most definitely recommend them and will use their services again if need arises.

To
Review №16

Well recommended! Very professional even for the off the wall drop in at the last minute. They took the time and treated me as if I had already scheduled an appointment. As inconvenient and petty as it was their customer service was appreciated.

Cr
Review №17

Owasso Collision is the only place we take our cars for collision repair. We drive from Broken Arrow because we know the quality can’t be beat. Roger and his team have decades of experience, always professional, and take the time to do the repairs the right way, without cutting corners. We refer all our friends and family to support this local owned business. Although we hope to not need their services, we know we can trust them when we do.

Sh
Review №18

Had to take truck back three times didnt follow through on the repair like originally told. Instead of repainting they tried buffing out scratches and burnt clear coat had to take back plus did not hook up back up camera so the dont check their work

Ro
Review №19

My brother got an estimate here they were very helpful

Al
Review №20

Great service and the staff have been wonderful at keeping me informed of any delays/changes which is understandable knowing the current state of things. Very happy with the work done so far.

Ch
Review №21

I am a former employee here and can confirm that the owners of this shop strive to run their business with transparency and integrity. Having seen this first hand for close to 5 years, I would recommend my friends and family to see Roger when in need of automobile repairs.

Ka
Review №22

The most professional and kind staff from the minute I walked in the door. They did a beautiful job on my car. It looked amazing when I picked it up, and they went over every detail of the repair answering any question I might have. The car looked better than when I brought it in. So much so, that when my mom had a fender bender, we brought it straight to Owasso Collision Specialists. I can’t imagine taking my car anywhere else.

Ia
Review №23

They have fixed 2 of our cars and are we have been happy with their work that were taking one of them back to fix hail damage.

Sa
Review №24

Extremely professional and honest. Communication was great and they did a great job on my car. I would highly recommend them!

A
Review №25

Every single one of these guys here are incredibly nice and helpful!! My brand new car got scratched by some idiot. They fixed it in less than 10 minutes this morning and were so so so nice. Definitely recommend them to everyone! Good job guys!

Br
Review №26

Great work, great quality, and excellent customer service! Insurance wanted to use after market parts for repairs, but Tommy helped ensure that insurance used only quality factory parts! They kept me updated thoughout the entire process and even detailed my car before I picked it up! I wouldnt bring my car to any other shop!

Je
Review №27

The staff was very friendly and they had an estimate completed in about 15 minutes.

Ma
Review №28

In town for the night as I travel across the country. Noticed a small issue as I was traveling and called these guys about 20 minutes before close. They got me in, fixed me up, and could not have been more kind. Forever thankful for good people like this. Recommended 100 times over.

Sh
Review №29

Very friendly people, the building has a surveillance system which is good because their closed on the weekends. Ive been their several times and it really is a good place to have your vehicle repaired.

Mi
Review №30

It’s a fantastic place to have work done to your vehicle! Lynden was the adjustment specialist that helped me he did a wonderful job walking me through the process a big thanks to you guys!

Al
Review №31

Owasso Collision has now repaired 3 vehicles for us. We have been very pleased with their work. They only use new, original market parts on repairs. Our vehicles have come back to us clean and looking show room new. Great folks to deal with

Tr
Review №32

Having trouble with my van, I stopped at Owasso Collision to have the van looked at. A very nice young man named Tommy Ray, looked it over, told me what was wrong and helped decide what they could do to help me. I was very pleased with the help I received

Mi
Review №33

My service advisor Chris Scott was on point from the beginning. Fender benders never happen at a convenient time. Nevertheless, my experience with Owasso Collision Specialists was excellent. Hopefully Ill never need a vehicle repaired, however, if I do... Ill be using them!

Al
Review №34

We have had several of our vehicle repaired here. They do great work. They work very well with the insurance companies to make sure you are satisfied. They do Not us after market parts, they are honest and open with all of their dealings. They keep you updated on the process, when you pick up your vehicle it looks showroom ready, inside and out. I wouldnt take my vehicles anywhere else!

Br
Review №35

I stopped by and got an estimate on my new truck and it was very fair so we talked about scheduling the work to be done. They offered to take it in the next day and try to fit it in. I let them know that I would need it back ASAP and he recommended I bring it in the following Monday. I took it in Monday and picked it up Friday. The job is flawless!!! I cant find any sign of the damage. Its hard to beat Fast service, Great price, and extremely high quality! Thanks guys for a great job on my truck.

Ca
Review №36

Owasso Collision is the BEST! I had some body damage to the rear of my car due to a fender bender. Chris made sure my car was taken care of and kept in contact with the other parties insurance. His customer service goes above and beyond. I highly recommend Owasso Collision.

La
Review №37

Amazing customer service. I am beyond pleased. Chris and Jeremy were so professional. My vehicle was repaired beautifully in record time. Chris even went out to the rental car to retrieve my garage remote (in the rain). Love this place!

Ki
Review №38

Owasso Collison is where I took my car after my wreck, everyone did a FANTASTIC job!! Tommy Ray especially went above and beyond for me! My car ended up totaled but I wouldn’t trust anyone else with my vehicle!

Cl
Review №39

Honest quality work! Extremely friendly staff! Best Body Shop in Green Country! I had to recently deal with multiple other shops for a quote on an un-insured motorists claim for a settlement.. Owasso Collision Specialists is by far, leagues above the competition! Best service I have received hands down!

Mi
Review №40

Stopped by here after work one day (5:20pm when they close at 5:30) to get a quick estimate to buff a scratch out. The staff was SO friendly and not the least put-out that I showed up 10 minutes before they close. I just wanted a quick rough estimate, but they did better than that. They let me pull my car in and took care of it right then and there, they wouldnt have even really charged me for it, but I insisted on paying something. I watched the shop guy buff it out, and he treated it like any real scratch and did all the steps of a full buffing process, not just a quickie. He even put wax back on after. I sure hope I dont need auto body or collision work anytime soon, but if (and when) I do, I know where I will be going. Good, honest, auto body shops DO still exist.

Wi
Review №41

Turned my car in three days early. I have been trying to keep in contact with them they kept telling me they would call back but never did check up my car and they have not been working on it. now they’re saying it’s going to be two weeks before I get my car. I wouldn’t recommend this body shop

Sa
Review №42

Chris was amazing! They were very professional, honest, and did a great job fixing my car...it looks brand new, like nothing ever happened. I would strongly recommend Owasso Collision!!!

El
Review №43

I am so very glad I chose Owasso Collision Specialists to repair my drivers side car door. The staff is very professional and accommodating. I shopped around and out of four other body shops this was the best estimate I received. The gratitude continues, once my part came in they promptly called me and let me know when I could come in to have this done. I was able to bring in my car the following week and I decided to wait on my repair. While they were working on my vehicle they noticed another problem and even took me back to look at what the issue was. Then right then and there Jeremy got on the phone and called around for the additional part they needed to get the best price and ordered it once I gave permission. I have been burned by other companies before and Owasso Collision Specialists made me feel at ease. Thank you for turning a stressful situation into a smooth experience.

Cy
Review №44

Our vehicles were vandalized and our first (and last) stop was Owasso Collision. They were friendly and efficient. Two gentlemen quickly assessed the issue and saved us thousands of dollars and a lot of heartache. Well definitely use them again. Thank you!

Ma
Review №45

Great experience at Owasso Collision. Part of a car wash broke off on my hood, scratched my hood and cracked my window. Jeremy helped me through the insurance quote & submission and repair. I would definitely recommend and use again!! Thanks!

Mi
Review №46

These guys are great! The only place in town I would trust to work on my car.

Ca
Review №47

Just got my car back from OCS, and it looks great! Had a fender bender and had to replace the rear bumper and a taillight. Like anything vehicle-related, once they got the broken pieces off they found something else broken that they needed to order, so it took longer. But they said “it should be done by Thurs” and it was, so that impressed me. And they cleaned my car, inside and out as well. I’d recommend them from my experience.

Cy
Review №48

We have had the need for their services on more than one occasion, and have always been extremely happy with the job done and friendliness of their employees.

Ca
Review №49

Took my car here for an estimate. They were very knowledgeable and helpful. They fixed the car in the time estimated and at the cost estimated. They did a wonderful job on replacing the bumper and repainting it! Great service!

ca
Review №50

Awesome place! Very fair and professional staff. They stand by their work and go above and beyond to take care of you. Ive used this place multiple times. It is my 1st Choice every time!

Gl
Review №51

OCS really impressed me. Of the 5 different repair estimates I got from various body shops, theirs was one of the most thorough and well-explained. Chris Scott worked with me from start to finish and went the extra mile, first in helping me make the damaged car more driveable before we started repairs (and before I had decided even decided upon a repair shop) and then in helping me navigate through the difficulty I had with the insurance company totaling out the vehicle and then me buying it back for salvage and getting it repaired. He worked with me to make sure my repairs stayed under the amount we got from the insurance companys total loss settlement, even when we added an unrelated repair request to the work being done. Chris maintained excellent communication throughout the whole process, and the repairs were finished ahead of schedule! The finished work looked better than we expected, and we received a written warranty on their work. Highly recommend!

Jo
Review №52

Outstanding body shop. They work for their customers, not the insurance company. Strongly recommend!

Du
Review №53

They Replaced a mirror for me on my car and did an amazing job very helpful professional in great pricing would recommend and would take my car back to them in the future

sa
Review №54

Quality work and attention to detail along with great customer service!!

Mi
Review №55

Roger at Owasso collision is the best. They are fast and extremely helpful. I highly recommend them.

Jo
Review №56

This was the best experience that Ive ever had with a collision repair shop. Super helpful and went out of the way to make sure we were back on the road before their estimated date.

De
Review №57

When they finally finished the job, taking more than 30 days to REPLACE (NOT REPAIR) the left rear fender wheel & tire and the rear bumper, it looked OEM.

Mi
Review №58

They do great work. Would return

Ch
Review №59

Owasso Collision did a fantastic job fixing my car, they were very friendly and professional. I highly recommend them!

Cl
Review №60

Great people. Super honest. Nice facilities.

Vi
Review №61

Great work highly recommend.

To
Review №62

These guys are awesome! Chris and Jeremy really went out of the way to make things right. We had an issue with paint matching on my vehicle, when the paint didnt match the area that wasnt repainted, they took it upon themselves to paint the rest of the vehicle for me to match, and didnt charge me. They will definatly take care of you and make everything right. Will definatly go back to see these guys with any future body needs to my vehicle! Thanks guys !!!

Ke
Review №63

Wouldnt take my cars or reccomend any other place than here! Theyre always super friendly and quick :)

Sh
Review №64

I had a terrifying accident where someone ran over a metal bar causing it to fly up, skidding across my hood empaling my dashboard, & shattering my windshield. The guys at owasso collision were absolutely amazing. They were compassionate, showed concern, knowledgeable, and very personable. They contacted me on any surprise issues even though insurance was paying. They were very prompt & effecient, as well as effective. They were patient with my quesrions, explained everything thoroughly, and everyone had a great attitude. I pray I never have to take my vehicle back, but we all know accidents happen in the blink of an eye & when they do, Ill go to these guys everytime & recommend them to everyone, even from out of town, the service is worth the drive. I wish I could give them 10 stars.

Le
Review №65

One of the best body shops in owasso.

em
Review №66

Came in with paint all over the side of my truck that I had driven through on the road. In less than 3 hours they had it cleaned off for me, very friendly and professional.

Ha
Review №67

Great work and great customer service!

qu
Review №68

Great place

Information
11 Photos
68 Comments
4.6 Rating
  • Address:8939 N Garnett Rd, Owasso, OK 74055, United States
  • Site:http://collision-works.com/
  • Phone:+1 918-376-4555
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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