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GameStop
12401 E 96th St N, Owasso, OK 74055, United States
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GameStop
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Ka
Review №1

The associate in store was super helpful in finding a new headset for my console! No high pressure sales pitch or push to spend more money on a higher end headset. They asked me what I was looking for and presented several headsets that fit my needs and budget!! Great experience and people!

St
Review №2

The worst experience I’ve ever have experienced in my many years of being a shopper there. Wanted to order an item @ 3:30 P.M. with giving the store several hours to pull the item for the rest of the day. Austin (Employee) told me that I would have to wait until the following day to pick it up because of the system or something along those lines. I even saw another 2 of the same items in the store while I was in, he just refused to pull it. Will definitely be taking my business else where from here on out.

Be
Review №3

Love the new look that they have now! So excited for future events here.

Ma
Review №4

When someone says they dont want to renew their GameStop Pro membership, they mean it! Thanks, Taylor. We needed that $15.

Me
Review №5

Friendly, helpful staff. They have a great selection, the store is very clean! Awesome experience overall!!

Ja
Review №6

They will lock the door on you if you’re 5 minutes before, unbelievable

Co
Review №7

Staff was kind and courteous and super helpful! Favorite GameStop in the metro

Sc
Review №8

Staff here is always been friendly and helpful at this location.

Da
Review №9

Unless you need a console game or want to play in a computer lab. Its pretty pointless. Their selection is limited. Half the store is gone and 4 rows of computers have been put in. The guy at the counter offered to order stuff online. But if Id wanted that, I would have done it from home. Not drive 20 miles for him to do it. What happened to all the fun stuff. The goodies, toys shirts, memorabilia? Had NO controllers for PS4 and only a few for Xbox. ZERO accessories for either.

Li
Review №10

They was out of stock on the item I was looking for.

Ph
Review №11

I loved it, got dreams today and I cant wait to play it, also gamestop has a renting service to play switch, Ps4, xbox one, idk if they have xbox 360s or older stuff but it like 5 an hour and depending on discounts it be like 20 for a day.

Mi
Review №12

Quick friendly service following appropriate social distancing guidelines.

Je
Review №13

Awesome

Ba
Review №14

They were remodeling the place and it looks great so far. You can now test demo games at the store. The girl staff member was very friendly and helpful. Check it sometime.

Tr
Review №15

I walked in, trying to purchase a game for me and my friends. when noticing the staff would hover around us for 10 minutes, not giving us space to even look around, we had enough and decided to leave, as we were walking out, they accused us of stealing “cards” and called us out across the store. WE DID NOT STEAL ANYTHING, we were in there for a specific game to which they did not even give us a minute to try and find it. If you want a place to buy games, go to target or Walmart. If i could give 0 stars i would.

Br
Review №16

We were able to go in and get everything we needed on one of the busiest days of the year. Everyone was very helpful. The store was packed and they still found time to help us figure out what we needed. We even got a small discount because they didnt have part of what we needed. Great place and great staff!

Ty
Review №17

Clean store. Friendly staff who are more than willing to help out with whatever you need. Also a GREAT place for pre-orders as they regularly release them early. Currently waiting for Borderlands 3 now :D

Ja
Review №18

Bought a wii u pro controller from thier website. Thought it came with its own charger since it did not otherwise say it was without the charger. So now I have a useless controller and no way to charge it since it uses a unique charger shape. Vintage stock doesnt have one and the 800 number i was given says the offices are closed even though its only 645pm and its supposed to be open till 10pm

Ja
Review №19

Its a GameStop. Need I say more?

Mr
Review №20

My 9 year old son received a COD game, he scratched it. Is that still considered under warranty?The gentleman working still swapped it out! It was still within 30 days and I did have receipt but I think that is above and beyond what is expected for a scratched game. It did not have the protection plan.GameStop has earned a lifelong customer. No more ordering games online for my family!Thanks GameStop!

Ro
Review №21

Great customer service.

Ra
Review №22

Actually led me straight to the place even through the parking lot

To
Review №23

Great staff, who play and are knowledgeable about a wide variety of games. Always friendly and have never steered me wrong. Also, got some used Switch games for less than half off. They have decent deals.

Ch
Review №24

No one here will call you when something you pre-order releases. I literally had a pop figure sitting in a drawer over there for a week until I called to check on it. At least that time they felt bad and gave me a couple bucks off of another pre-order I had pending. But guess what? When that came out, guess who had to call looking for it? I reminded the girl helping me that places of business are supposed to call their customers when their order gets in. What a concept right?!? She just did what I expected her to do and blame it on another co-worker. This time, no help, no discount just get out of here with your new game and leave us alone attitude. Oh well, Game Stop is going under anyways. Itll probably be a tag agency in the next 7 months.

Ka
Review №25

Very knowledgeable store! Always lets you know when launch days are, specials going on, and will also see other sites inventory. Always willing to take time out to assist customers with questions they may have.

Ja
Review №26

Horrible experience. You advertise a 50 percent off overwatch collectibles and have signs on your overwatch figures for it. But refuse to honor it. And then argue with me and cause a scene when I state that its false advertising and not right. Should be ashamed.

Da
Review №27

Ive always loved this store. They always have decent stock, and because they are prestige they carry a lot of ThinkGeek items you cant find elsewhere.I miss the old crew that used to run the joint, but the new people seem good as well.

Mi
Review №28

Very quick getting in and out, real helpful employees, great prices on good games

si
Review №29

This man Doyl means more to me than just some silly Google review. He is a mentor, a guide, and a friend. Without his patience and guidance I would not be who I am today. He is every bit responsible for my success and definitely the definition of amazing. Please join me as I wish him the best in his ever-growing endeavors and thank him for his many years of unrelenting service.S.R.

La
Review №30

Great place. Love how u can pre-order stuff and only have to put down $5 is u want to. Everything is organized really well and easy to find. The workers there are super helpful and they dont hover over you either.

TR
Review №31

Amazing new change and awesome, friendly staff!! I now love this place!

b
Review №32

Love this store. Doyl always keeps a eye out for stuff he knows me and my husband would like. They have great sales and always welcoming.

Ja
Review №33

The guy who helped me was really nice and he took care of all the customers really well that I saw. Probably my new favorite Gamestop

An
Review №34

Great GameStop. They have a great selection of games and merchandise. Great employees as well.

Gr
Review №35

Awesome store. Everyone makes you smile and feel like family. Glad they are here and not at Best Buy.

Sa
Review №36

Everytime Im there they take care off me with a smile. I have asked for some crazy stuff, they always come through. They are great!

Am
Review №37

Amazing staff. I came in to get a game that I thought was out since it was on the shelf, but it wasnt out yet so Cody helped me with a different game I was interested in. He is awesome!

Or
Review №38

GameStop in Owasso is the best GameStop in the area! The staff is all friendly and helpful. Foul goes out of his way to make everyone feel like he’s one of their best friends.

De
Review №39

Love this store. It always has cheap games my sons love! Thank you

Ri
Review №40

Great service and very clean. Doyl remembers regular customers and lets them know when stuff they like is coming out.

Da
Review №41

As far as Game Stop goes, this is one of the best. Staff is excellent. Very helpful.

Ca
Review №42

The staff was energetic and helpful. Place had a good vibe to it

Ma
Review №43

Great place to get games they now all about each one

To
Review №44

Your mother was a hamster, and your father smelt of elderberries! Now go away before I taunt you a second time!This store and its staff are great!

si
Review №45

Good store but sometimes a little slow

Ri
Review №46

Great place to shop for all the newest and old greats. People are always very inviting!

He
Review №47

Amazing customer service! Doyl is always so helpful! I won’t go anywhere else for my gaming needs!

Wa
Review №48

Probably the best game stop I have ever been to. The employees are amazing and they always treat the customers with the most respect.

S.
Review №49

Ive been going to Gamestop since I was a small kid. Theyve never given me or my family any trouble, the clerks were always really chilled out and personable, always let me reserve a game for pick-up. The only mix-up I ever received was when the wrong game was put in a case, but it was straightened out quickly the next day.All-in-all, a great business, especially if you know the quirks of it.

La
Review №50

Doyl makes this place an INCREDIBLE shopping experience! Go to the competitor across town??? HELL NO!!!! None of those dumps can even compete. Doyl and his crew are my choice to take care of all MY gaming needs!

Ge
Review №51

Staff is super friendly, the store layout is damn near perfect. This is by far the best location even compared to the Tulsa locations

Ta
Review №52

I am SO pleased with the service I received tonight. My son’s Xbox hadn’t been working and even after a trip to the Microsoft store, we couldn’t get it working. So we had resolved to buy a new one and get whatever store credit we could get out of the old one ($35). Spenser helped us and ended up going above and beyond what I expected. He plugged in our Xbox and spent quite a bit of time trying to figure out what the problem was. He finally narrowed it down to one or two things that it could be and sent us home to try. Sure enough, we were able to get it working again! I am so impressed with Spenser really trying to help us instead of just taking our money (which we were expecting to spend). Give Spenser a raise!!

Ru
Review №53

Good place, but sadly I find myself going in and out without ever getting anything. Prices seem high and with the easy accessibility of buying games online and have Xbox Gamepass. I dont really see much need to buy from here, unless Im without internet.

Sa
Review №54

Nice shopping experience. Good friendly service

Ka
Review №55

Four people needing to get checked out and only one very slow employee at the register while the second employee was in the phone talking to someone about a video game in greater detail than probably necessary considering people were obviously standing in front of him wanting to buy something.The layout is also very cramped at the front if the store making it inconvenient to try to look at things.

He
Review №56

The Owasso Gamestop always provides customers with the absolute best customer service available. They always go out of there way to answer all questions and do extra thats not always necessary. The store manager goes above and beyond for the customers by taking note of things they like or certain games they are interested in and then when he sees that particular thing he sets it back and makes sure to show the customer his finding. He also uses his own cash at times to help someone if they are short with no questions asked nor does he expect anything in return. He is very good at his job and definitely a gem for Gamestop, they will NEVER find a better person for the job!! He is the ABSOLUTE BEST!!

Sh
Review №57

Always have been happy with our trade ins and buys there. Staff is really nice and helpful

Re
Review №58

The nicest staff ever. If you’re lucky Doyl will be there, seriously the nicest guy.

Sa
Review №59

I love wandering around in gamestops, looking around at all the fun games and whatnot, I almost always find something, and the workers are uber friendly :3

Er
Review №60

This store is friendly and doesnt hassle me, which is good!

Sh
Review №61

It seems alot smaller with less product now that they changed it

Ro
Review №62

Fair priced games they just wont pay much for them

lw
Review №63

There games are so cool they had one of my loved game i dream ed of playing pickmen 2 nice staff nice to talk with i what to come here everyday!!!!

Au
Review №64

Love going to Gamestop! Ashlee really helped me find the right games and a new system that fit my needs!

Ro
Review №65

A great place for all your gaming needs many great games for every system 👍👍

Ki
Review №66

Very helpful and friendly staff. Always clean and organized

An
Review №67

Best GameStop I have ever been to. Super helpful and friendly with a great selection.

Ja
Review №68

Friendly staff, great selection and good customer service. Doyl is great!

Ma
Review №69

Very helpful staff that were very knowledgeable as well.

R
Review №70

Great selection and special perks for members. Staff are mostly kids I.e gamers themselves. I have been in dozens of times and always get help and always leave with more than I wanted. They usually talk my leg off.: )

ro
Review №71

Good place for gamers and collectors but they dont what you would call vintage stuff anymore. Still worth checking out thou.

Co
Review №72

Staff is always helpful and very knowledgeable. They have e everything you need if you are a true gamer.

Au
Review №73

Doyl is the homeboy. The man is always a huge help, and has a great sense of humor.

Je
Review №74

You can tell how well its run by the manager. Always good service.

Br
Review №75

Love this place. Ashlee is so helpful and nice!

Da
Review №76

Everyone there is soo awesome!Doyl does a great job at making everyone feel welcome and makes it a fun experience.John always has so much knowledge and can answer any question! He always goes above and beyond for customers.Ashley is always awesome. She always has fun jokes to make the experience not feel so retailish.Greg is just a handsome. Best Gamestop in the area.

Th
Review №77

I’ve been going to Gamestop for years, this one is a good one but only because Doyl and the rest of the staff really care about the community and try to do what they can to help in more ways than just games. Doyl Rules!

Sc
Review №78

Put my name in the XBox X pre-order list and was one of the top ones. Called store once the prebook went live only to find out they were sold out. So the store didnt follow there own order process. I will never shop at that store again

91
Review №79

Went to exchange a game that I purchased a week ago. I did not have my receipt and the clerk (maybe manager) was rude about it. Id figure since I did not have my receipt, that I would just get store credit. Then I went to grab a used game, so I did not have to return. The lady at checkout did not smile or acknowledge that I was a customer. Pretty bad service. I think from now on I will sell/buy from Amazon or Ebay.

Ja
Review №80

It would be a lot better of a store without Josh... if it wasnt for the rest of the staff being decent I would give this location a 1 star because hes always rude and never helpful. Doyl is the only reason I continue to give this location my business.

Na
Review №81

Several times I’ve tryed to call looking for something to save the drive in case they don’t have it and- NO ONE ANWERS!

Jo
Review №82

For Serious Gamers and Funko Pop collectors in Owasso, look no further. Great staff, and good prices

Br
Review №83

This is by far the best Gamestop I have ever been to. Just sit right back and youll hear a tale, a tale of a fateful trip, that started on this frigid port aboard this tiny store. The mate (John) was a mighty gaming man, the skipper (Doyl) brave and sure, four passengers set sail that day for a ten hour shift! The weather started getting rough, Doyl said he was leaving, the tiny shipped was tossed, (Now John is leaving), if not for the courage of the fearless crew (no really the passengers) the tiny store would be lost. The store set ground on the shore of this new fearless leader (Chris) with Gilligan (John), the skipper too (Doyl), the millionaire (Jared), but no wife, the professor (Greg) and MaryAnn (Ashley) here on Gamestop isle!!!Seriously, flawless service as always and great staff. Dont waste your time elsewhere, you will make a friend when you walk in and feel like family when you leave.

Jo
Review №84

I want to share my experience, so sit a while, and listen....I walk in and the aroma of acceptance hits me. I look out across the store and see him. The man I came to see. Hes a bigger, ginger fellow. I approach him, hes turned away from me. As he turns I stumble back. The grin on his face is met by my startled look. His name tag says John, I was expecting Doyl. His grin is warming, but his jokes arent as good as the One known as Doyl. He is the Thrift Store version of the Legend (Doyl). He is the bargain bin Doyl. The impostor notices my surprise and greets me anyway, lovingly, gently, as to not upset me and make me run away. I smile, it is fake, I laugh, just not hard. I take a few steps and do a challenge dance known to the animals of the Sahara. He accepts my challenge. The lights dim. Suddenly, there are people cheering as the walls fall down revealing small town football field bleachers. He throws a foam sword to my feat and draws his steel broadsword. I pick up the foam sword as to hopefully bluff my way through this scenario. As surprised as I was, this was not the first time I had happened on a Surprise Colosseum. But then I see it. The man, nay, the king, nay, the GOD, Doyl himself. Sitting on a throne of green plastic game cases. He gives me a wink to acknowledge our friendship and I smile and charge into battle.The wannabe gangster Doyl tells me that the prices are set and negotiating is futile. I refuse to believe him but exchange money anyway. He won. It has ended and i hadnt even realized. Doyl warms my soul with a hug, and tells me everything is ok, and it is so.No but seriously, amazing store, amazing people. Repeat customer for sure.-You know who I am.

la
Review №85

Emensly helpful, very friendly, is the best gamestop exsperience ive had

Ni
Review №86

Justin Stone is a dick with the comment he left! DOYL is the only reason I give that store my money! My husband is an avid gamer and is constantly getting new things again it is only because of DOYL that we shop here! You guys will be sorry the day you lose him because you will lose $$$$ a month! We will take our business somewhere else! DOYL for President!

Sa
Review №87

Good other then their Xbox 360 consoles

Am
Review №88

Doyl is hands down the BEST representation of customer service. He always makes sure we get the item we came looking for or helps get it ordered.

Ch
Review №89

I love Gamestop in Owasso. Doyl, the manager, is amazing!

Fr
Review №90

Pretty cool collectors stuff.

Ed
Review №91

Great place, very helpful people work here

Br
Review №92

Good selection of new and used games.

Ja
Review №93

Awesome new to gaming and these people are helpfull

Lu
Review №94

I have tried calling numerous times throughout the day and no one will answer. Dissatisfying customer service skills... Please review and update policy change.

de
Review №95

Good place to look for used games and clearance item deals

Mi
Review №96

Very helpful people like the newest games...

sh
Review №97

I called them one time to ask if they have any nintendo ds games and a charger for a nintendo dsi xl, they said yes to both, so when i got there to get a game and a charger,i saw they didnt have any, all they had was nintendo 3ds games and stuff for 3ds xl.

da
Review №98

The staff is very helpful. Great selection.

Li
Review №99

Guys in there a super helpful.

En
Review №100

Love this place 😁 clean store & everyone is awesome

Information
10 Photos
100 Comments
4.4 Rating
  • Address:12401 E 96th St N, Owasso, OK 74055, United States
  • Site:https://gamestop.com/store/us/ok/owasso/3073/owasso-market-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 918-376-2716
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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