They are super nice an if they dont have part in store they order it..polite n clean place.

Purchased new John Deer cutter at a reasonable price. Rob Hoffman helped us with every question we asked. He was a Great help!

Went in got the parts to repair my weed eater, looked at edgers and got info I needed to make informed decision.

Bought a 1025r, whole process was easy and professional. Top notch equipment and fair price. Billy was easy to work with. Everything was delivered on time and as ordered. Definitely recommend them when I can.

Delivered here.Overnight parking in front. 👍 Just back up into driveway and go around to the side entrance in the morning after the gate is opened.Bathroom inside. Normally have water fountain too. This location I actually didnt have to go inside. The guy came out when he saw me out there. 👏(Seems like all of them would do that.)If youre delivering mowers youll be happy to know they have a dock and fork lift where they dont have to drag the crates.Unloading was quick after the 1st truck left.Not paved at the dock but not muddy.The 1st pics POV is from where i parked overnight in front the sign.The last pic POV is me backed into the driveway about to pull around to the delivery entrance.If you look at pic prior to last, you can see the huge driveway to back into. (Someone is there by 7:30) But walk over to eyeball that the gate is open first anway.👍

Called for a simple quote to do a engine repair on a John Deere engine. The lady in service department was extremely rude, and condescending to me. Kept saying they had to see the engine to do a quote. I offered to give the information of what was needed on the engine and her response was, then you can fix it yourself and transferred me to parts. I have never been so frustrated in my life!! Thankfully, Yellowhouse was more than happy to help. From now on Heritage Tractor in Pittsburgh, KS is my go to for John Deere, agriculture, needs.

Went in looking at a new 3038 friendly staff of sales people great service.

Great place, good selection, good prices. Excellent service.

Great place to buy parts for my John Deere riding lawn tractor....

Worked with Tony to buy a tractor. Nice to work with. He listened to my needs and put together a package for me. Quick and easy purchase.

Bought a brand new mower 1 year ago. Mower has 47.8 hours on it and the belt broke. P&K would not replace belt. Claimed “normal wear and tear”. They want $205 to replace it. Belts should last much longer then 47.8 hours. The customer service at P&K has gone in the tank. Will NEVER purchase anything from them ever again!!

I sent my lawnmower for a tuneup and some minor repairs. The engine was over choking but running very well once started. When they returned my lawnmower the choke was not working and it took over 30 seconds for my engine to start. And then it ran horribly. When I took it back they told me I needed to spend $500 for engine gasket and other repairs. Not happy.

Great place awesome workers very informative. Bought a Z345M today Billy Franks was awesome!

Purchased a Stihl product here, great customer service. Timely response to phone calls and emails. They did not have the exact model I was looking for however they quickly had then unit brought in and ready for me as promised.

Service department here is very professional and took care of my JD this Summer!

Friendly, knowledgeable staff. Very helpful and great prices.

Very friendly and straight forward, will definitely continue to do business with them

Good company and professional peopleTreated me great very informativeWill recommend to others

Friendly, knowledgeable, 10 minutes in and out!

Excellent service and polite staff

Great place with nice and knowledgeable people. I bought a lawnmower here and they really spent the time to make sure I was taken care of. Delivery was scheduled for a couple days out, but they called later the same day saying they could fit me in. I would definitely recommend if you are shopping or considering John Deere.

Dropped off Tractor for service. Very helpful and efficient.

They dont give veterans discount so buy at Lowes for the same model for a lot of things, just at a 10% discount. Friendly parts department.

Nothing runs like a deer - and their parts keep my 20+ year old mower running.

They fixed the PTO on my tractor in 8 days. Took longer than I would have liked and it didnt require any parts, just and adjustment so the labor alone was ~$350. Theyre ok but expensive.

How to get apart from my ride and mower had it in stock thats a change

Always a pleasure to deal with. Weve been using them for over 15 yrs.

Great place for all things John Deere and Stihl. All employees are very knowledgeable and able to help find the perfect product for your needs.

The professionalism of their sales, service, and parts staff is what sold me on green. Top notch dealer!

I recently inquired about trading in my old riding lawnmower and was given a lowball offer. So I asked the person who I was dealing with if they would consider buying my lawnmower out right. He then gave me a snotty response of “Do you not need a new mower? Or were you thinking it’s value on the trade should be different?” To which I responded that I thought the value would at least be a little more than what they were willing to give. I’m very disappointed because the man never answered my question it was very rude when dealing with him. I would not recommend to anyone that they use P&K Equipment in Owasso, OK.

Tractors, grounds keeping equipment and a lot mower.

I bought myself a zero turn Deere mower, and I love it! 2 seasons mowing and it performs just as I expected a John Deere to. Ive purchased a few accessories for the mower at the parts counter, and the guys are knowledgeable and professional.

Ok

Purchased a piece of equipment that ceased working within 30 days. Advised to return it so they could look at it. Next day, they called, explained what was wrong (fluke manufacturer defect) and set another behind the counter to replace. Have John Deere and Stihl equipment from this branch and beats buying big box store every time!

The dealership was clean and well organized. The staff were very helpful, friendly and supportive to help. The parts and service departments are excellent and helpful. The sales department was very helpful and knowledgeable about the products they sale. I highly recommend them for any of your needs on products, parts and service.

Great staff John Deere at its best

So helpful! Based on 1 phone call I can say I will DEFINITELY use them in person in the future. Id called few places in an attempt to find a rather obscure part for an old mower when I found the number for P & K. Although they did not have the part, the gentleman I spoke to was the first one to let me know that I probably wouldnt be able to find it locally, which helped cease my wild goose chase. On top of that he gave me the names of some part websites cheaper than the big sale sites, looked up the part on them and gave me some prices to give me a ballpark cost. This was all done in the time Id spent on hold waiting for other places to tell me they didnt have it. He was so nice, friendly, helpful and efficient!

My husband called P&K yesterday morning to request two specialty nuts-and-bolts that he needed to repair his John Deere lawnmower. They assured him that they had them and would put them in a bag with his name on it so I could come and pick them up for him. I drove 20 minutes out of my way coming home from work to pick these up at P&K. I asked the salesman if they were the specific parts that my husband needed for his mower and he assured me they were. This morning when my husband attempted to fix his mower neither of the nuts fit on the bolts. We drove back to Owasso, which is about 30 minutes from our house, to get the correct nuts. So...they had given us one of the correct nuts but the wrong bolt. The other bolt was correct but the nut was wrong. The person that helped us today did not even apologize for the mistake, knowing that we had to drive today over an hour round trip to replace the incorrect bolts. We normally get good, friendly, helpful service from P&K staff. We have never had a mistake like this on a simple part. This fiasko ended up taking half of our Saturday. It was a very disappointing experience.

Love these guys, always welling to answer my questions. Never treats me like some goofy blonde lady always professional.

Not happy with my purchase.....I bought used and was told the cutter was practically new just had a gear box go out and previous owner needed it fixed fast and just bought a new one Vs waiting on the one....was leaning towards new but thought 1500 bucks savings is appealing, so went that way. Got cutter home cut one HR and gear box went out. Called and explained my situation and showed hours on the tractor. Told me 1800 for the part and I didnt ask about the labor. I asked if there is anything they could do and help me out? Remember I bought used and it is a as is deal! I get that but 1 hour of use? Really? Anyway I got what I didnt want to happen.......a let me check with my manager and Ill call you back, its been 4 month, not thinking Im getting a call back.😁 A call back would have been nice and maybe an offer for a discount on labor or something... wasnt expecting free. I bought it as is.... Have bought new tractors and implements and all my Steal equipment from them..... thinking I need to look elsewhere, if this is how it is. Ps its ok if you dont respond to the review, you didnt return the phone call either

Nightmare customer service, they only had one part time mechanic that could work on my unit. Took him way too long...charged way to much. I got my unit back leaking fluid everywhere. I decided not to let them try and fix the problem and took the unit to Kenneth at Yellow House. They found the problem and corrected several other mistakes that P&K made. I will never take anything back to P&K. STAY AWAY!!

Great selection of equipment,Staff was amazing and very friendly,We went to see a John Deere zero turn mower,I was extremely disappointed in how cheaply built it looked for a John Deere,Didnt look like it would hold up very long,The welds on the steel looked very cheap, blotchy and thin, like someone brand new to welding had done them, then covered them in green paint,Decided to go with different manufacturer,Very Sad this how this such well known company has reduced its standards this way,Whoever is making these cutbacks should look at their equipment side by side with other models and see how poorly built they look,I expect theres a made in China stamp somewhere on it, ( no insults intended)But people work very hard for there money to waste on this trash,

Good service friendly people fair priced

Very nice people, they found all the parts that we needed. Were able to accommodate all of our needs. Every company should be ran like this.

Sales was fantastic. Answered all my questions and test drove what I was looking for. Will definitely be going back.

Every time I have visited, everyone was very helpful and nice, great customer service

Everything you need for your yard or your farm, big or small. The staff is very helpful!

Great Service and Friendly Staff...if youre a fan of the green paint then U must visit P&K!

The service department was extremely competent. They waited on us the minute we entered and professionally took care of our problem.

I bought a zero turn mower. They had exactly what I wanted in stock. Huge selection available. Service was great.

Recommend talking to Sloan at this location. Parts counter is typically quick to get you in and out.

Good products and services, but they sure are proud of them.

Clerk was helpful

Great service very helpful.

Helpful friendly staff was very quick to help this weak ole man with a weight bracket.

They had the mower blade I needed. No other place in town had it. And they had it cheaper than it was on line.

This review is based on customer service. They were at the farm show today. The older guy there is a jerk. They were all standing around talking amongst one another. Finally and I do mean finally - someone noticed we had questions. They didn’t get the smaller tractor off the trailer like the other brands did. I asked permission to look under the hood and the guy was like, ya, if you want to crawl up there on the trailer. Then said, are you finished yet. Well if you’re going to ask me- then yes, we are finished. We will look at another brand. Nuts. We were actually there wanting to make a purchase. And I mean we were there to make our final decision and we were looking at JD. Regardless of a purchase, staff should behave and speak like professionals. Talk to potential customers, not their coworkers. Still like the product, but that guy may be a factor for us to purchase a LS tractor. Thanks for your time.

This review is based on bad customer service. I went into the store about a month ago when I had questions about some of the lawnmowers they were selling. I dont know if it was because I was a woman or because they were involved with their conversation, but they were all standing around talking amongst one another. Finally someone noticed we had questions, and they seemed kinda annoyed that I was there. Not again, Ill gladly take my business somewhere else.

It was pleasant, expeditious, and Tiffany in the service department was a great help.

Nice guys and super helpful. They dont always have what I need though.

Lots of parts good service

Quality has falling off. Maybe model of equipment I purchased, service is slow & expensive. Could be they need to hire more repair people & less sales. Just real disappointed in brand.

Able to get hard-to-find parts! Great business!

Great Staff & great products

These guys have no idea how to work on heavy equipment. Save your self some time and go to somewhere else.

All round good place

07-09-16 My husbands sthiL weedeater, the main part was not working,we had had it for 9 years,so we figured we were going to invest in another one. We started calling to see where we could find the same model number to match what we had so we wouldnt have to buy all the same parts has we had before,blower,edger,ect. Called several places could get no help,went to ACE,couldnt get anyone to help us,when we found someone,they were very unexperienced with the brand itself. We got on the website of P&K called to see if they could help us,They were very kind and said yes. So we left Tulsa and drove to Owasso. When we walked in we asked them if they had the model # we needed,they said yes,but lets see if you even have to buy a new one,we might can fix it for you. They (BOB) took it in the back and worked on it and said You dont need a new one lets fix this part. He took the time that we needed.Well B back to P&K,if we Ever Need any Lawn Equipment again. You dont find to many companies anymore to go out of their way to help people like they do. We just couldnt believe they could have made a sale but choose to be honest with us. Way to go P&K ! You have made us a customer for Life.

P&K Equipment is the best ever and willing to take a bad experience and turn it into a very good experience. I wouldn’t go anywhere else.

Parts are expensive, but theyre genuine JD. Parts people are professionals and know their stuff. Need service? Go somewhere else!

Always take care of my lawnmower

We all know the John Deere Green expensive color to buy play sad here at least they make you feel welcome when youre getting ripped off LOL no but the people do make you feel good

Great the young man very helpful

I will youth and young talent get c

Always a great visit at P& K

Great knowledgeable pros at the service desk!

Very friendly. Very busy. So dont expect same day service on repairs.

Excellent customer service.

Picked up my riding mower after they fixed my pto clutch but the overheat light stays on now why would you give it back to me if I still cant mow with it

Chris S. Is the reason I use P&k!

Always has the parts I need for mower.

Friendly staff. At noon the parts counter gets crowded.

They were very helpful

Knowledgeable and nice staff

All the things you need here and more, just ask !!!

Good job guys

Had just what I needed

Very pleasant, informative and he4

Well organized from service to sells

Real good service

Over priced parts

RUDE AND UNCARING!!!! I called P&K looking for an item to purchase. I was on hold for just a few minutes when a lady answered and told me that everyone else was busy and she had no idea.I was sorely disappointed and astounded at her unwillingness to help a potential customer.

They have the stuff to keep your John Deere going

Nice store!

Friendly service

Just dried one off

Good people

Nice and friendly staff

Nice service

Excellent service

Great