An older lady was working and didnt even greet me when I walked in. I was looking at nail polish and she just lingered behind me like she thought I was stealing or something because I was taking longer because Im indecisive. I ended up just leaving because I was uncomfortable. You guys need to hire friendlier people who like their job...

I always have a great experience there... Everyone so far has been very helpful and very nice

I had gone to the owatonna Mn Sally salon store looking to bleach and then color my hair. I had asked the lady working at the time which black woukd work best. She suggested a product called prism lites for my hair. It took three packets and it didnt cover all of my head (thankfully!) It kept my recently black hair a dark dark brown. And got as hot as a flat iron. I left it on for 25 minutes and rinsed it and when I was done it was falling out! From my ends all the way up to about 4 inches of my hair was gone! Fried! I couldnt even brush my hair!!! Turns out that the bleach is used for mannequins and should have never been recommended for real peoples hair! I am angry! My hair was to my chest and now its to my head!

They dont know anything about the products they sell. One never leaves behind the counter even when there is no one in the store. Not friendly to anyone who is in the store, was listening to them interact with other customers. Seems I need to return things now after duing my own research at home, got the wrong product.

Great place for beauty supplies at a decent price of your a beauty club member!!

Dont go unless you would like to be falsely accused of theft.Save yourself the headache. Do not shop here.

Do not support this store.