I purchased Anderson Windows from Alexander Lumber when I built a new home. One of the workers who delivered the windows to the job site was a “hot head” and almost caused a fist fight with the general contractor because the Alexander Lumber delivery person was in a hurry and wanted to unload the windows immediately and did not care that general contractor was working with subcontractors and couldn’t immediately unload the windows. Alexander Lumber delivery guy was very unreasonable, angry, and used profanity. Later, when the home was built, the windows needed warranty work. Alexander Lumber management acted as if taking care of the warranty work was a real inconvenience for them. They seemed happy when I purchased thousands of dollars worth of windows from them, as would any company. But, their follow through tells the truth about how much Alexander Lumber truly values their customers.

Jim was a wealth of knowledge in helping us purchase materials for our hardwood floor project. We greatly appreciated all the step by step advice he provided us with.

Very good company. Good selection, products were competitively priced, and it was a rare treat to work with people who do precisely what they say they’ll do, when they say they’ll do it, and it’s done right.

If youre a home owner looking for anything other than paint, you should go somewhere else. I had a wonderful experience working with the paint department, so when a piece of exterior window trim broken on my home. I went into Alexander Lumber and spoke with Ron.He says he can order a new peice for me and would take about 3 weeks to arrive. I wait about a month and call back because I hadnt heard anything. Turns out he did not place the order, because he didnt have time, but would order ASAP. Another month still no trim. I call Alexander lumber and get sent to Rons voice-mail, and leave several voice-mails over a couple weeks span, but he never returns my calls.Finally after 3 months my window trim is ready for pickup. But guess what its the wrong size and is not large enough for my window. I call Ron and we determined i gave him the right measurement for my window and he ordered the right one, but the supplier must have sent the wrong one. Ron says he will order another one...A month later, I start calling for Ron, but again and again hes not available, and I leave voice messages, but get no response. Finally I get him on the phone, and he says, yeah, thats taking a long time, and he says he will check on it and call me back...A few days later, I still havent heard from Ron. I called three times before getting ahold of him. He says hell look into it. I ask, whats the holdup, is the supplier not getting back to you? He says, To be honest, I havent placed the order yet because I havent had time.It has now been 5 months and no trim.

It is too bad that the response times and dedication to supplying timely follow ups to keep projects moving are not a priority. We’ve tried for two years to work on several projects with Sales and never get a phone call or email back with answers or simply a check in to keep things going. It’s a constant reminder for the customer to call or email in return to never get a return call back or email. It’s apparent this company is selective in who they want to do business with. Not what I would have expected.

Received fantastic advice and help for painting our kitchen cabinets from Jim! Having gotten little to no help from other paint suppliers in comparison, we will no doubt be back here for our next paint project.

BEST people ever! They delivered some lumber I needed in a pinch fast and in a snow storm. Highly recommend!

Got just what was needed. Reasonable

They have a great selection of hardware store items and are very helpful when choosing lumber options.

Very helpful people! I will try and avoid the big box stores and buy from Alexander Lumber!

People you can trust. Also very informative and helpful!

Quality service and very competitive price.

Precise in measurements and quick to respond to your call.

Great place! Lots of material!

These guys are amazing!

Good products, good people!

All your building needs under one roof!

Great selection!

Great People!

They do the job right!

Great service