Stopped by the store with a electric scooter battery. Told the guy working it was only a few months old and the my son rides it around the block and the battery is dead and we have to charge it. Told him I read some reviews online and a common issue is the tabs that connect battery pack to circuit board break. He said they dont have the equipment to fix it seeing as it is Lithium-ion. Hooked up a volt meter and got no reading said I need a new battery and they are unable to get me one and told me I should look on Amazon. 7-3-2021

After a horrible experience trying to get a car key made at a car dealer, was treated great and got the key made quickly and much cheaper. Never go to a car dealer for a key.

I strongly urge anyone who is considering using their electronic repair service to look into other options. The manager is not the type of man you would like to do business with as he is very unprofessional and honestly very rude. Not only did he lie to me on multiple occasions that the battery that would be replaced in my phone was an authentic Apple product, but he would not refund my money after my phone locked up with a notification to take the battery out as it was not the correct battery. He also tried to charge me an additional $40 on top to put my old original battery back and and return the fake battery they tried to give me. Also, the first time I tried to drop off my phone, the manager didn’t want to give me a receipt stating they had my phone while I waited several hours for them to change the batteries. I told him I wanted proof that they had my device so I could make sure I got it back as many people have had their devices stolen by this store saying that they “lost” the device or that they never even received it for repair in the first place. When he finally agreed to give me a print out sheet the manager was more than upset with my request. Spend your money elsewhere folks and save yourself the hassle!

So happy to stop here. Got hooked up with Duracell batteries for the razor that i did not know about! The charge lasted so long i went and bought two more for the power wheels and they go and go. Kids are happy. They know their batteries as they should but can look up to get what you need!

Id like to voice a complaint about the local Batteries Plus Store in Owatonna. We took an iPad there for repair last fall due to a cracked screen. They lost it. They have not provided a working comparable replacement nor have they provided compensation for the lost device. They have never followed up with a phone call and store employees have stated to us- it is our responsibility to ensure this is followed up on even when we repeatedly tell them no one has called back or followed up. We have spoken with someone claiming to be the store manager who said he would contact the owner. NOTHING!!! Just thought youd like to know about their customer service policies!!!

Broke my sons screen while replacing battery and would not admit it. Very bad experience!

Friendly service in and out

Was referred to this store by a mobile retailer and lost some hope after some initial screen repair complications. Draine and Tim were great with following up and making sure my phone was working as it should be! It was great that it worked out where my phone could be brought back to me out of town. Great commitment to service!

Sales person was excellent. He installed the batteries for our mobility scooter into the case for us.

The online website is easy to navigate, I felt like your prices were fair and I appreciated the coupon codes I was able to use, and the in-store representative was knowledgeable and extremely helpful and professional.

It was very easy to place the order on line, and picking the battery up in the store took just a few minutes. This is excellent service.

Jeremy was very easy to,work with and accommodating to fixing my iPhone 6 screen. He did it in a timely manner, for the cost quoted, then also applied a coupon so it ended up being less than I had planned. He appears very knowledgeable about his products and services. I can’t say enough good things about him.

I didnt visit the physical location but I was checking prices and surprisingly for a company that deals in nothing but batteries and light bulbs I thought the prices would be closer to online pricing. I figured theyd be higher because they do have a physical store but theyre a lot higher than I expected.

Amazing work today by the staff at this location. My toddler cracked my phone screen just hours after a glass replacement. I had already called about the bottom of my phone not working on the touchscreen so they fixed it under warrant. Thanks, and recommend this place for any phone glass repair.

Good prices and great at hard to find batteries

Absolutely disappointed with this store. I had made an online appointment a week in advance to have my Galaxy S8 battery replaced. I arrive at the store only to be told they dont have that battery in stock and they cant do the replacement. The clerk told me he could order one and I could come back when it gets in, but since I live 45 minutes away and only came to Owatonna specifically for this appointment, thats a huge inconvenience for me. Thats why I made an online appointment instead of doing a walk in, so they could be prepared.

Legitimately cannot day enough good things about the help and customer service at this place! I was so worried about replacing my expensive key fob unexpectedly. These guys literally made my week with an inexpensive solution and friendly/helpful customer service! Definitely will be going back and I’ve told everybody about my awesome experience!

Excellent, honest customer service. Could have taken me for a ride with the broken key fobs I brought in but rather did the service work, fixed what was broken & was 100% satisfied. Its more than batteries & bulbs. If you have an electronics based problem this is the place to go. Owner is super nice, down to Earth customer service makes you want to go back.

I stopped in today at the Owatonna store and was very impressed with all of the customer service I received!!! They helped me with several different questions that I had and sold me the right battery for my garage opener. I will definitely be a returning customer! It is so nice to be treated very well :)Thank you!!!

Treated me very well, would recommend to others.

Excellent service. But my phone is not charging. I have a feeling I need a new phone.

More then willing to help me fix my phone! Tucker is the man!!!! Great and timely service!

Went and got a key head programmed for my vehicle. The customer service worker she did a great job even though she wasn’t too expierenced in doing but she eventually got it to work and I thought did a great job. Definitely going to be a repeat customer.

I purchased the lifetime watch battery and when my battery is dead I am able to get another battery free of charge.

Fixed my Galaxy S8 screen after I shattered it on an accidental drop. Work was fast. Spendy! Be careful with your Galaxy phones, folks. They arent cheap to have their screens fixed. Quality work though by the Owatonna staff. Thanks for helping me out.

Excellent customer experience and timely work. Fixed my repaired screen and no hassle- even replaced my screen protector- definitely going to be a repeat customer!

Ordered a new motorcycle battery through the website. It was ready for pickup when I got there and everything went smoothly.

Jeremy, the store manager, seemed genuinely concerned with my order. He was knowledgeable and helpful. I will use this store for my future needs.

I called to see if they stocked the battery I needed for my car. They had the battery in stock and said if I came over to the store he would change it for me. When I told him that the battery was dead he told me he would come to my house, no charge, and change it. He came over in 15 minutes and changed it for me! I was so surprised that they offered this service at no charge. Thank you!!

Extremely useful for spare car keys

Over charged and tech wouldnt go over exactly what was wrong with my phone nor would he show me the piece he allegedly took out said he got rind if it already.

The technician is very helpful.

Great place to buy battery

Very helpful

Great service!

Its literally cheaper by 50 dollars to get your whole phone replaced than have this person fix a bad screen.

Good service

Good service