I wanna work here so very good !?
(Wife using husband’s account) I just had my hair done there and it was amazing! My appointment was eight Daphne and she was so wonderful, my hair turned out even better than expected! She was super easy to talk to, very accommodating, and so sweet. My hair looks great now and I have so much more confidence, I cannot say enough great things about her and the salon! Definitely a great place to get your hair done!
Nice and clean place. Very friendly
I gave it 3 times before I decided I’d either shop online or go out of town. I asked for assistance / suggestions and every time - I was talked to as though I had been an inconvenience. They don’t smile, they are not very welcoming and they don’t exactly make you feel excited about returning. There product selection is amazing and always in stock and the store is clean and organized. So if you know what you need, you can be in and out no problem but if you need any kind of assistance at all - I don’t advise you to visit this location.
My update since my review was posted Ultra customer service was great i received a full refund for my hair service because this kind of situation is rare i didnt receive highlights and lowlights as requested my head is very dry from the solutions they use on my hair im going to wait 3 weeks and get my hair done manager reached out gave full refund and said this really doesnt happen and apologized
Love love love all ultas.
I absolutely love Ulta Beauty. The staff is very helpful and knowledgeable. I love that they have a nice selection of different products.
I love the products there!!!
They didnt have everything I went in for but they had the cologne I needed for a Valentines Day gift. Love this store. I can spend too much of my time looking up all the aisles
Friendly staff. My haircut was the way I wanted it.
Lots of options for beauty products. I was able to get various make up that my daughter needed for winter guard. They didnt have the lipstick shade she needed but ordered it and it came in a couple days later. Ill definitely come here for any make up or beauty needs!
This store is heaven!
Great selection, authentic products, clean, neat. Friendly and fast Staff.
Wanted highlights and lowlights and I didnt get what I asked for and I paid 139.00 for what?
Great selection, awesome employees and amazing service. The GM went above and beyond to help me out, thank you guys!
Excellent shopping, excellent products! I love shopping at Ultra!
Got eyelashes done and she did great! Nice people great selection of beauty products!
Great staff! They were very friendly and helpful. Many great things to browse for in this store.
Was okay, employees looked bored and not attentive
I love ULTA. The manger in this store has been so helpful. The reason I gave it 4 stars is because the inventory is sometimes lacking and the customer service is almost non existent, except for the manager. The younger girls dont want to be bothered. Ive had much better experiences in other ULTA stores.
The best Ulta salon I have ever been to!! The girls here are amazing!! They take the time to listen to what your wants and needs are and will go above and beyond to make sure they are met!!! Daphne and Megan are rockstars!! Not only did I get the color and style I wanted the girls were able to point out what product would work best with my hair type!! My only complaint is I cant move Owensboro, KY to Colorado!!
My cousin and I went in on Saturday to get our prom hair and makeup done and my hair was absolutely amazing as was hers, but the makeup done by Hannah was done sloppliy and it had to be fixed by the store manager. They over charged my cousin and I by at least $50. They they proceeded to charge me $10 to have eyelashes put on, then you have to pay for the eyelashes its self which were $7. They even took 2 $10 tips without saying anything, and when my aunt called they said we were well aware of everything we were charged for, which is false! We will never shop at ulta again, or use the makeup salon.
Great service and store. Just wished a bigger selection of Morphe.
Beautiful salon services, careful about “add-ons” some don’t say are extra but get you at checkout
If you ever need salon services, theyre amazing!
So much stuff for reasonable prices.
I ordered from the parking lot and they had it ready within 5 minutes for me to pick up
Love ulta!! They have everything cosmetic.
Went in to get my hair colored walked out costing me 174.00 for a root color,deep condition and to get it dry and straight. No cut or trim, Ill never go back
Customer service isnt the best but great selection of products
They always have anything your looking for
My first experience shopping at Ulta and was more than happy
OH MY GOD! my worst nightmare! they cant keep a decent hairdresser on staff and I made the BIGGEST mistake letting some other hairdresser cut and color my hair- IT IS BEYOND bad- in fact- at one point I asked them to stop and they INSISTED on keep trying to fix it! AVOID THIS STORE AT ALL COSTS! When I finally got home and looked in the mirror I just cried. My friend said well it looks okay in the back! ARGHHHHHHHHHHHHH.
Every time I go into this location the benefit brow expert is either not there or acts like she doesnt wanna do it. Im not sure why there is only one person that does brows in this store considering there were at least 7 employees there and they were too busy trying makeup on each other and not helping customers. They are not very friendly as they are always in conversation when you walk up to the counter and dont acknowledge customers till they are done with their conversation. I have been to many ulta locations and this one is by far the rudest and has way too many employees doing nothing considering only a few customers are in the store.
Love going in here, there is always a sale.
Good selection of products very helpful staff
Love Ulta! Great service@
Friendly staff who helped us find a coupon to use!
Beautiful store, Great staff and very clean and organized!
Not as good of a selection as Sephora but I still really like this store.
Never have what Im looking for. Staff doesnt seem interested in offering help!
Great staff and products!!
Some things are really disorganized and not priced. The associates arent very friendly.
Expensive you can buy most of it from Wal-Mart
Great variety of products
Clean store and friendly people
Love this place
Good
Experience
❤❤❤❤❤❤❤
Very good but I think it would be very helpful if there was a person who speaks Spanish