This Len Stoler Lexus service department always goes above and beyond in order to please it’s customers. On this particular visit, Brandon took care of me with “kit” gloves with the exemplary level of service that he provided.The outstanding level of service seems to be the Lexus service level way, but Brandon always manages to take to another level and that has resulted in my becoming Lexus brand loyal.As long as the service department keeps Brandon around I will definitely keep servicing my vehicle at that location and nowhere else.Michael Daniel

I had Ryan and he was great. When I called to make an appointment they was all booked up but Ryan took it upon himself and squeezed me in due to my schedule. He was awesome. I only waited about an hour which I thought was very very quick. Ryan keep up the great work your awesome. I will definitely be back to see you 🤗

Brandon was patient with my questions and very open to the cost saving offers that were at his finger tips. Most important the car was fixed snd the wife is happy now!

Can’t ask for anything more. Brandon was Awesome. Professional, courteous and helpful. My issue was diagnosed and corrected with a swiftness. Can’t think about going anywhere else for service!

Easy to schedule appointment. They were ready for me to drop off with complimentary loaner and vehicle was properly and timely serviced for me to pick up the same day. Couldn’t have been easier. Good communication throughout the process.

Highly recommend this Lexus dealer! Very friendly and helpful staff and great overall experience as always.

Cristin was awesome, very professional, gave me hope, even when I thought I couldnt afford the repair cost.

Len Stoler in Owings Mills, MD is top notch in services and car repair work. I have used them for routine services and car repair since 2010 with satisfaction. I would like to give special shout out to Brandon, in service department for his customer service, knowledge and willingness to go extra mile to help.

Great place to service my car. Honest, reliable and a comfortable place to wait for my car while it is being serviced. Can always get a loaner when repairs take all day . Highly recommend . Brandon great too . Explains my options and whether service is urgent or not

Quick and good service at Len Stoler Lexus Service Department. Ryan provided the information I needed to make a decision on my service. Staff is friendly and efficient.The waiting lobby is maintained well. You can grab a coffee, snack or soda while you wait for your vehicle.Overall a good experience!

1. Replaced left front lower control Arm.2. Performed BG cooling system service.3. Replaced Engine Air Filter.4. Replaced rear brake pads/resurfaced rotors lube caliper slides for smooth operation.The service was great! I was greeted professionally, I was very well informed about the work that was being done on my car, and the work done on my car was outstanding. Thanks very much Regina; you are truly an asset to Len Stoler Lexus of Owings Mills!

Christin was very nice and accommodating. It was just a little frustrating seeing my vehicle finished and ready but I was not able to get checked out for another half hour.

Brandon in the service department is Awesome!! He communicated thru out the entire process of my car being serviced. Hes extremely customer focused and I would highly recommend him!!

Service was A+ as usual. They laid out all services needed and let us pick what we wanted to do vs. telling us everything was mandatory. I appreciate their honesty with that.

Appointment was flawless as usual. Alot of attention paid to customers I had an issue with suggested extra repairs. I was notified via internet without any details. I declined the services recommended. I thought these things would be notes on my receipt. They were not. Like that didnt even happen. I am going to call back for more details. Fell short in that respect.

Had struts replaced. The customer service and work quality exceeded my expectations.

They bend over backwards to accommodate my schedule. They never “oversell” me. They give me a fair price. They always have a loaner for me. They always complete the work on time. I would hate to go anywhere else.

My consultant Regina is always great to work with. She addresses all of my concerns when needed. She is truly a asset to Len Stoler.

Brandon was awesome. Professional and personal as well. Great service

David my service advisor was great, he explained everything and was very helpful. Overall service at Len Stoler Lexus was excellent.

Everyone is pleasant and professional. Great service and car wash!

Repair part was ordered and installed 14 days later. I am very happy with Regina’s handling of all my Lexus services.

The sales rep was honest in his recommendation. The service was also efficient and fast

The Service was fast and easy, very friendly environment I will highly recommend.

Very accommodating, professional and made my experience less stressful.

Service was professional. All questions were answered without hesitation and with clarity.

Regina is allways pleasant, courteous and professional.

Regina is an awesome service advisor / consultant

Great dealership nice people 5*****

Excellent service as usual, friendly and professional.

Good service. Changed oil pan

Great service, on time, very professional!!

Outstanding. Very professional.

It is always a pleasure to drop my car off at Len Stoler. They are friendly and professional from drop off to pick up. David is honest and kind and funny. He makes my visit east and quick. I wouldn’t take my Lexus anywhere else!!

Great 👍

The service consultant Ryan made sure I was satisfied, not only did they do the necessary maintenance but went above and beyond, my car was clean and shinning. That’s another reason why I love Len Stoler Lexus, drop your car off, they give you a loaner and you don’t have to miss a days work. You gotta love it!

I just Love Len Chairs Lexus!