Jeff Kondel is very courteous and he always makes sure that all of our automotive needs are met. He is extremely helpful and informative. We have been working with Jeff for many years and he’s always done his best to see that we receive the best service.

My experience from start to finish was FLAWLESS! Amanda (sales manager), Tyler (sales person), and Mark (finance) went above and beyond to ensure my vehicle needs were met. They accommodated my busy schedule, were friendly, and even made my two-year old feel at home. I cannot speak highly enough of the entire Young team!

They were terrific! My vehicle looks beautiful, shiney, and brand new again!Thanks to the Body Shop for taking good care of us!!!Great service as always!

From start to finish, I cannot say enough wonderful things about the team at Young Chevy! As a young female, each person treated me with respect and integrity. They put my best interest as customer as their priority and each conversation followed that standard. They have changed my perspective for the better on what working with a dealership can be like. The quality of the car that I was able to purchase from them is unmatched. After a long search, I could not be happier with my new vehicle. I look forward to doing more business with Young Chevy of Owosso in the future. 5 stars, would highly recommend!

It is always a pleasure working with the team at Youngs. Friendly and great to work with every time!

Had to have an estimate done after a doe mangled my front end. Quick and painless. Bob had an estimate for me in 15 minutes and out. Cant complain one bit.

Kept me informed about everything that was going on. Really appreciated that

My truck was in for service & the dealership advertises free loaner cars .They had my truck 6 days with NO loaner. The part for my truck was the reason for the long time, a $38 dollar part held everything up. I know it was not the dealership fault about the part but I needed a car/ truck to go about my business, I lost income for lack of transportation Not a happy camper. The quality of the work & my service rep was very good.

Jared made the purchase of my new Silverado work truck fast and easy. He even delivered it to my office making it very convenient. I hope Aldermans will be able to continue our partnership with the Young family for many generations to come.

Very friendly and attentive staff. Getting my car worked on by them, I can trust their work.

100% perfect. Car was repaired exactly on schedule. Scope of work was exactly as agreed and price was precisely what we expected. Vehicle returned in good condition. Communication was perfect. No hassles whatsoever. Collision damage is a headache no one needs; having a good bodyshop to put everything back to original condition with zero additional trouble for the customer is fantastic. If only everything could be this simple.....Thanks to the crew at Youngs!

The service advisor was ready to greet me and take my vehicle for my scheduled appointment time. The estimate matched the final bill and vehicle was pulled right up for me to get into after completion. Very appreciative as a Mom with 2 little girls who had to attend the appointment with me! Waiting room was clean and welcoming as always.

Great Experience! Go see Carson Colbry today!

Aaron Jacques, in the service department, was phenomenal in his help to resolve the problem we experienced with the engine in our truck. The auto tech, Aron, did a a great job replacing the engine and reassembling my truck (and I really like my truck - good job GM). I am very happy and I am telling everyone about my positive experience.

With the microchip shortage and vehicle shortage, the staff did an excellent job of communicating with me given I was 700 miles away. Amanda was wonderful at relaying any information and going above and beyond to make sure that the numbers were correct. Tyler was friendly and welcoming when I showed up and we got everything handled in a short amount of time. I was very very happy with the vehicle and would definitely recommend you guys to anyone else in the market for a vehicle.

I just cannot put into words how satisfied I am with my most recent purchase. Youngs went well above any normal expectation of customer service. I want to thank the team at Youngs for how easy, quick and making most sure that I got exactly what I needed. Thats the reason I only buy from Youngs

Went in for an oil change and tire rotation, ended up with oil in the garage and driveway! I was a loyal customer to Young’s service department for 10 years and would have given them the benefit of the doubt,however when explaining how big the oil spots were, I see one of the employees mimicking me when trying to show the service manager T.J how big the oil spots were and doing it with a grin on his face.T.J. did follow me to my house and put some absorbent on the oil spill witch I did appreciate, but the damage in my mind was beyond repair! I will being going to another dealership who’s service department might appreciate their costumers!

This place treats you like family. Quick appointment, fast service, reasonable prices, free lunch. I will be back.

They have adjusted to the worker shortage very well. Service is a little longer than usual, but certainly acceptable. Furthermore, they keep you informed on progress. Thanks for doing a good job under difficult circumstances.John Miller

Easy to schedule, efficient accurate service pleasant lounge area. Plus informed and enrolled in my Chevy rewards program while checking out. Money off coupon was an extra perk besides local location

I have never had a bad experience bringing my vehicle in for service. The staff is friendly they are fast and accommodating.

Nick was very helpful in finding a vehicle that met my needs. Logan in tech was very helpful and Im sure I will be calling them both in the future. Thanks again.

I was greeted in checked-in quickly. The representative at the check-in desk was knowledgeable and helpful. Everyone throughout dealership said hello as I walked by them. You can clearly tell that customer service is important to Youngs.

Everyone was very friendly and helpful. It was a great experience

Tony and Erica were amazing to work with! They went above and beyond. I will be getting all my vehicles from you guys! Thank you again.

We get all our cars and work done here and I highly recommend. Always friendly. They worked with us with rentals anytime we needed it.

Customer service was very awesome to see and it made us feel very welcome

Sales people were very polite and efficient. I was in and out of dealership in approximately 2hrs, salesperson explained the features of my new truck, got me financed, filled truck up, and washed it. I also order some other accessories for my truck, than I drove away in my new Chevy Trailboss truck, great experience. This was my second purchase from Young’s of owosso, will be back for our new car.

The Good: Good inventory, and the facility was neat and clean.The Bad: Traditional car dealer BS. Holding your trade in keys hostage, making you wait endlessly for no reason, low-balling your trade, and dancing around what the actual price of the car is, preferring to go through the Whats your ideal payment route, then when you finally get a price out of them, the salesperson gets mad that you want to shop that price around.Look guys, its 2021. Everyone knows about car dealer tricks. The internet exists. You cant do business like its 1971 anymore.

Crystal was professional and friendly. It’s the reason we purchased 3 vehicles here. Their staff was helpful and courteous! Thank you so much! We will tell everyone about you and how good your treated us.

First off the original purchase was smooth so thats why its 2 stars and not 1 but ever since its been horrible. I bought a used 2009 Jeep Grand Cherokee extremely clean on the outside and inside. Seemed to be a good deal. I bought this car first week of December. Before I even made the first payment I had to replace the battery, the sun roof doesnt work and was never mentioned to me when asked what was wrong with the vehicle, and the heated seats dont work which also was never mentioned to me. Its now February so two months of owning this vehicle Ive now had the vehicle towed once stranded at 1am with a non running vehicle in sub zero temperature because the water pump went out. Had to have roadside assistance out to jump the vehicle because something is draining the battery. The driver side ball joint needs replaced. The sunroof is leaking and the whole ceiling and pillars are full of water (probably why the battery keeps draining). I emailed them originally about the battery needing replaced no contact back except a how did we do email from the original purchase date. I emailed again about the ball joint and water pump no communication back and I just emailed them a third time and no responses. So really quick to make communication over a sale but crickets when theres an issue. I live 1.5 hours away so not easy to just drive there. My personal lawyer has been contacted and will be looking into this as well. Do not buy a used vehicle from them.

Besides the wait time the overall experience was great nice waiting area nice work crew

Exceptional service. Kerry Hittle (my salesman) knew the car I wanted and went the extra mile to make sure I was pleased with my Equinox. Thank you Kerry and Mark. I certainly would recommend this dealership team to all my friends and family. KEEP UP THE GOOD WORK!!!

In these times it is so ard to find a vehicle. My sales represenitive Kerry Hittle worked very hard to locate a vehicle that would work for my needs. As always it was a great buying experience.

First off my experience at Young dealership has only been with Jeff in parts. With the last two times I’ve been there Jeff has gone above and beyond. With constant text/call updates to him calling the parts store down the road getting the parts his store didn’t have on hand at the time. With him taking the initiative of him doing that I was able to have my truck back fixed the same day I dropped it off. Jeff is the reason I’ll be coming back to young dealership. Thanks Jeff.

Youngs Cadillac=Chevrolet was vert efficient in the delivery of my new Cadillac Escalade. The dealer offered to deliver the vehicle to my home or office free of charge. They dedicated an expert on the options of the vehicle. I could not ask for a better experience

They do good work at a good price

We all have heard the horror stories of car salesman, let me tell you Carson is the real deal! He is honest, he listens, and he is an all around great guy! He has your best interest in mind at all time and never makes you feel like you are just another sale. He takes care of you even after the sale. We just purchased our second vehicle from Carson and will continue to do so!

Adam and Ryan were amazing! Never pushy, made me feel completely comfortable and made sure I found the car that was best for my family. Best car buying experience Ive ever had. Will definitely be making the drive to Owosso from now on.

Slow service even when setting up appointments. 2 .5hours for a oil change and walk-ins are getting in and out faster. I ask for the car inspection and never get feed back or the paper that shows what they inspected . Youre supposed to get a free car wash with the inspection they always forget this. They do not follow up when a part they order for your vehicle comes in .JT the service manager was very rude when asking him what was going on.When I watched them pull my car out of the bay and the service technician brought in the papers took an additional 15 minutes for them to call me to the counter the employees thought talking about their weekend plans was more important then taking care of their clients.When I bought my car the salesmen texted and called me non stop boarderline harassment .For the past 3 years Ive been coming here its been just a bad experience. I am going to start opting to drive to a farther way dealership.Absolutely ridiculous terrible customer service absolutely wouldnt recommend this dealership to anyone

My Salesman Ron Tyner did an excellent job working with me to get the vehicle I wanted at a price I liked! Overall my experience with Youngs has been nothing but positive! Thanks!

I had a bad experience, They promised once I had my car dropped off it would be one week until it would be finished it is now going on 2 weeks. Every time I call they say it will be done today but then the next day comes and the next. They fill you with false promises, I understand there are other cars to work on but they have a priority And they need to learn to delegate so they can get the customers car back to them in the time they promised. Over all I am never going back. I would rather go anywhere else.

Dealer so far is very easy to work with and exhibits good customer services.

I haven’t been to the dealership I did everything over the phone and there was so much support especially fr mrs.Erica

This transaction went flawlessly.A absolute pleasure to deal with.

I was so pleased that Stephanie made the financing so easy remotely and really appreciated that Garrett brought the car to me and spent some time going over features with me. Both of them have kindly called to check on me and my new car.

My family has been buying/leasing vehicles from Young forever. Great service all the way around.

Unbelievable service. No B.S like most dealers.. straight to the point and extremely friendly and honest..

Jeff K. Is amazing! What a wonderful service rep!

Picked up my leased car today and could not be happier! Erica made the process so simple! They were ready to take my trade, she had already gotten my insurance switched over as well as the registration. Helped me get into a car that was appropriate for my needs. Helped get the best deal. When the lease is up I will definitely be returning to work with her again!

Ed Sargent did an outstanding job getting me into the right Cadillac! Super friendly, knowledgeable and professional!!

Kerry Hittle always takes such great care of me!! This is the 4th vehicle I have leased with him and each time is easier an easier. I just love the vehicles he helps me choose. He finds the best packages and payments that work great for me. Even with a truck shortage right now with Covid, I still was able to leave a happy camper. Thank you for all the great service!!

Always a pleasure doing business!! Service and sales are always top notch 👍

Took them an hour and a half or longer to fix a light and said they had to remove the rear wheels to fix the light up front.

Not only did they do an excellent job with the repair of our Tahoe, but our insurance wouldn’t cover a loaner, but Young’s saved us there too!! It’s nice to have a great and reliable dealership right in our home town.

Jaime Luchenbill is great to work with. She understands our needs and always comes up with good ideas. Also very happy with our service experience.

They always go above and beyond to help customers to be sure every need is met, highly recommend them

Always professional kind & helpful i wish all business could be like this & the world would be a little less difficult

They are the best. Great service dept. Ashley always makes sure car done right

Service was great and the staff was very helpful

This dealer destroyed my boyfriends truck. He gave them a running 2017 Chevy Colorado zr2 and they destroyed the vehicle. The truck has no transmission. There is no reverse and it slips and lurches well done dumbbells. Returning a 3 year old truck that doesnt run is unacceptable. THEY DESTROYED THIS TRUCK..

Went for an oil change. Very helpful and answered all my questions. Thank you Joe for a great experience ☺️

Our sales rep., Kerry Hittle was excellent to ensure our buying experience went seamless.

Kerry Hittle is an awesome salesman, if you need a vehicle ask for him. Thanks for your service Kerry !!! 🙂👍

They had the part in stock and was able to fix same day.

Had oil change and tire rotation done, great service and communication from my service tech. Have had some concerns in the past, but this tech really had it together.

Great experience from beginning to end! Met me at home with a loaner vehicle then took my car in for service. Then they came to my office with my car and to take the loaner back. And services provided with an excellent price. It is hard to beat Youngs when it comes to customer service!!

Best service and body shop Ive ever worked with. Honest upfront and wont do unnecessary repairs. Used other dealerships and none compare in quality, service and integrity! Lifetime customer right here! Thanks guys and gals!

Young was super flexible as I dropped my Traverse off for an oil change while I got my hair done. They closed for the evening but placed my keys inside my car, like I requested and I called the next day to pay my bill. So helpful! Thanks Young Chevrolet!!!

Young Chevy Cadillac should hold classes on amazing customer service. From the receptionist to the dealers to the body shop ... all are extremely pleasant and helpful. Even though I live 35 miles away, I wouldnt go anywhere else for my cars.

I can’t say enough good things about Keagan n how he handles my issues with my new truck!! He is always professional n quick to fix my issue n get me my truck back!! He is honestly the ONLY reason I bought another truck from Youngs n take it back to get it serviced there!!

You guys found a car I was looking for within three days! Brought a car to my home to test drive instead of driving out to Owosso. Forgot my plate and registration in my other car and you guys let me drive back home with the dealer plate and picked up from me later that night. You guys made everything so easy and I didnt feel that rushed or obligated to purchase a car right away.

From the Char and Jamie at the body shop, to my salesman Carson Colbry, to the finance manager, Mary Ann Pratt, I had a great experience. They all made me fell worry free and were very professional. They worked to make sure I was able to leave with my vehicle on a weekend and that was very much appreciated. :) I almost forgot to acknowledge Logan Gehringer, who showed me all the wonderful features my vehicle had as well. Very well mannered young man. :) I will definitely be back. :)

Clean, Kegan Kasmer was awesome, always treats me great !!!

Typical shady and deceitful car dealership.I got nothing but a runaround from “Scott” when trying to purchase a used car earlier in the week.Nothing but lies! Stay away!

Did a good job, just over a hour for a oil change and air filter replacement.Just wish the would have vacuumed out the cab real quick maybe that can be a new thing as a courtesy to the customer. Thanks.

Jeff was amazing, I left my car at young’s and dropped the keys. Jeff tex me at 7:01am letting me know that he was looking into it. I called at 7:30am an explained my work schedule. My car was done by 11am With no worries of being late for work

Carson Colbry did an excellent job for me.

Young Chevy Cadillac made my dreams come true. True professionals. Special Thank You to Pat the used car manager. I appreciate all your hard work.

Eric Jenkins is energetic, helpful, courteous, professional, and goes out of his way to provide epic customer service.

Fast friendly stress free service!Will definitely be coming back!Thank you Tyler!

My wife and I were very happy with the repairs on our automobile.

The service department is excellent. I usually get an appointment within a day or two and the wait time is really reasonable.

Very nice and prompt professionals to deal with. In and out, no problems.

Staff is always friendly and helpful. The wait was long, that is my only complaint. I waited about 2 hours, and I had my 6 year old with me. So, that was tough.

Great to deal with both Amanda and Carson.

I always get great service when I take my car to Youngs. They can get you in fast for an appointment. They give realistic wait times for service, keep you up to date if it takes longer then expected. Im always offered a beverage while Im waiting.

I have been trying to purchase Cadillac for weeks now. Nightmare dealer after dealer. Lucky for me I was connected to Alex Young and he got me into my new Cadillac! Thank you to the Young team. Thanks Todd Sydow for getting the paperwork done at warp speed.Everyone was very pleasant and everything was ready upon my arrival. Contrast this with three other Cadillac dealers that were horrible experiences. Two of which I am looking to file a format complaint with the BBB and Cadillac.

The transmission went out on our truck when we were enroute to the dealership for repair. We called Jeff K. and he had their wrecker come get it (50 miles away). This was on a Friday afternoon. We received a call Monday afternoon the truck was ready. They exceeded our expectations and we are so grateful for the great and quick service.

Great service center they checked out my car and didnt charge me and they let me know I need some new tires. They have always given me excellent service!! They have great employees there!!!

Youngs always goes above and beyond!! The service was absolutely white glove service!! Ive always purchased my vehicles from Young, at least since 2006, and refuse to go to any other dealer. With Young, you always get better service than even expected!!

Fantastic service department! Also bought a new car from them, very pleased.

Great service. When waiting you get updates and a time at when your car should be done. Other services are offered based on the knowledge of your attendant and mechanic, and mileage which is very nice.

Very helpful staff, not high pressure, very friendly and worked to find vehicle that met our needs and wants.

2 and a half hour wait for an oil change. When I asked why it took so long, they told me it was my fault that I didnt check in with them. They called names for everyone else waiting. Maybe I missed when they called my name the first time, but no one tried after that. At no point did any one try to get my attention, or call my name. And the manager can only tell me sorry and blame it on me? Yet you guys have signs all over saying customer satisfaction is your top rated priority.

Every time I go to Youngs in Owosso, me and my family are treated extremely well by everyone we come across. Ron Tyner always finds the best deals possible to make sure we leave happy!

As always your service department is awesome

Nick was great to work with in sales. He always responded quickly and helped find us the vehicle we were looking for going on a dealer search. They even delivered the car to our home! This made it very easy too! Would highly recommend Youngs!

Great place and prices, family friendly business!

I hit a deer on the way home from work one night the next day I dropped it off with young Chevy in owosso. They fixed it right up in a fast timely fashion! The car looks amazing brand new they even replaced my aftermarket headlights and fixed my rear bumper which had damage from a previous accident! The staff was friendly and very professional and helpful! Overall extremely happy with my experience I will be coming here again for a new car or any future repairs! 10/10 recommend