Very easy to set up an appointment time on the website. Very helpful people. The technician calls with time of arrival it was very helpful with information

Great experience getting chips fixed on my trucks windshield and my wifes cars windshield. The employee was very professional and did an amazing job. I would highly recommend Safelite to anyone needing any auto glass work done.

Awesome experience!! Replaced our windshield while we were out of town and did a great job!! Thank you 😊

Fast and friendly service. I was a little bit late on my appointment but they were still so accomodating.

Paducah Safelite did an amazing job replacing the windshield on my Cadillac. I went online and scheduled an appointment and within 2 days I have already had my appointment and have a brand new windshied. Very friendly and helpful guys working in the shop as well. Simply amazing experience.

Absolutely horrible customer service. They no call no showed 3 times, and I just got a notice that they’ll see me in two weeks. Completely unprofessional. Seeing as ice called multiple times and the manager was supposed to call me with a solution to their horrendous work quality, guess that solution is to schedule a 4th appointment 6 weeks after the first appointment was scheduled. Avoid this business and their total lack of professionalism.

No Customer service phone no anymore. Zero service. Fixed the windshield and the rubber strip never installed right and don’t know how to get in touch with them. Never again.

They were very helpful and friendly

On time and professional. Good job.

Micheal Hamilton was the tech from the Paducah, Kentucky office. He was very professional and knowledgeable. Kept me up to date on time of arrival and completion of repair. Great service !!

They did an awesome job on my husbands windshield

Could not get a hold of a live person on the phone. so I dont think I will be using Safelite if I cant actually talk to somebody

In and out, very friendly staff.

Drivers need some training so as not to follow too closely and also for learning how to not cut other vehicles off

The tech, Brian on a satisfaction rating scale of 1-10, would definitely receive a 10+. He represented your Safelite company extremely well. We would call Safelite again based on Brians performance.

Called, tech came to my house, replaced my windshield, and I never had to change outta my pjs or get off the couch!!! Safelite ROCKED IT!! Thank You 😎👏💥

Did a great job service was topnotch!

Local store was great but main office not so good

Amazing folks to work with.

Super fast Friendly service

Nice professional people willing to take time and talk with you

These Guys are Fast and professional!

They were very quick with coming out and fixing my windshield. It also only took them about 20 minutes to complete, I was impressed!

Quick glass change, while I waited. Very nice people.

Technician showed up at the scheduled time and did the job fairly quick. He was very friendly, very professional. I would definitely use them again, and wouldnt hesitate to recommend them.

Very hard to reach a person to ask questions about service. They will not install any glass that you dont buy from them directly. Didnt use thier service and would not recommend. Call Jack Morris Autoglass. I was connected to a person instantly and was in and out in no time.

The where fast, good price very nice.

There good but with just basic insurance its high

I was taking a road trip with my kid and a rock hit my windshield from some of the road construction that is going on and had to get my windshield repaired. If I had to wait too long this meant wasting a day of vacation. B from Paducah Safelite Worked a little extra to get us back on the road....very Knowledgeable and Courteous....Big thanks to B, Safelite and State Farm.

Our windshield was damaged by a large chunk of asphalt as we were driving through Nashville. We needed to get to Paducah by night, so we made it there ok after vacuuming up what we could (fortunately it didnt rain!). The technician was out promptly in the morning for our replacement, and our windshield was good as new less than two hours later. He vacuumed the interior and took care of all the glass fragments, and washed the window too! We were on the road as early as we would have been without the service. We appreciate the professionalism our tech displayed, and he did a fantastic job!

Very Nice,,Fast and Helpful! Highly Recommended! Thank You,Mr. Billy Lasstiter.

People nice but pricey

Great service and employees are exceptionally nice. Had nice waiting area with TV coffee and hot chocolate and toys for kids

The guys at the store sale at a do a wonderful job I was in and out really fast after my neighbor damaged my windows on my car.

Staff was amazing

Great service good people.

Cost 25 for them to come out plus price of window was 349 got it done for 265

Guys were wonderful and did a great job.

They were confused about who covered this area and it delayed my set appointment time for three days later.

Fast service wonderful people!

Is there a professional job in and out in no time

I received great service.

Friendly. Good work.

Workers have fun but serious

Great work team

Fast and friendly service!

Had a doorglsss replaced, instead of cleaning the glass out of the inside of the door, sprayed an adhesive and 6 months later my regulator broke because glass can loose and cut the cable, make sure you watch them when your glass is replaced to make sure it is done right before they leave

Great job

Assume sause

Very helpful

Nice