Super friendly staff! Parts I needed were in stock and at a great price!
I bought my son a bike from bike world 3 years ago. Theyve always treated us great, and kept the bike in working condition for us. Hes outgrown that bike so we stopped by to see what they had in stock recently. We ended up finding a small framed mountain bike for him, then I found a large framed trek that I couldnt do without, so they got a 2 for 1 deal. Gregory was a great salesman, and even helped pull the wheels off the bikes and stuff them in the back of our camaro... Great people, great bike shop!
Super Impressed with this place and staff, professional, courteous and was all to willing to help out. I swapped out a set of high rise handlebars on a cruiser, I couldnt find a long enough rear brake cable, I walked in and had one in my hand in minutes. Ill definitely shop here again.
My friend and I rented bikes from here for about 4 hours. Nice people, easy process to book bikes over the phone and price was good. The bikes were cleaned just before we arrived and they had them out and ready for us. They gave us helmets, bags for the bikes and a lesson before we started (how to change gears and such). Great experience.
Great work by a terrific business in our community. They add to the quality of life here.
We love supporting this local business! We have bought a few bikes here and have brought a few other bikes in for tune up and repairs.Customer service is excellent. We received great service when buying new bikes as well as quick and affordable service with repairs. I appreciate their safety protocols in place for COVID. All staff have been masked and they even have curb side service.
Bike world is a great asset to our community. Hutch was great at helping us pick out two bikes, comfort, safety and style were all covered. Hutch repeatedly explained that the goal they have is for you to enjoy riding your bike and exploring. Thanks for making bike buying easy!
I made a Facebook post in a local bike group and happened to come across Austin. He pulled the bike for me to try out before I could even call the store the following morning. There were no string attached and I didn’t have to put down a deposit in case the bike didn’t work out. When I got to the store all the employees were super friendly. Buying a bike from Bike World was a breeze and a great experience!
First time customer. Excellent service/experience. Will keep dealing with BikeWorld as long as these conditions are maintained at these high levels.
Austin and Kyle are good as gold! Very helpful and will go the extra mile to get you what you want and answer any questions you have! Ive sent many people to Bike World to get a new bike! Will continue to do business there! Thanks again fellas
I was looking for a new fitness quest to participate in with my girlfriend. She’s an experienced bicyclist and needed a new upgrade from her ages-old mountain bike. I haven’t owned a bike in years and bicycle technology has changed tremendously since I last owned one. Austin was particularly patient and helpful, answering all our questions and making solid recommendations. He had numerous helpful suggestions about both bikes and where to ride them. We love our new Trek Dual Sport hybrids! Our first group ride started at Bike World and was a blast! Thank you!
They fixed our bike after damaged by a stick getting stuck in the wheel, putting a kickstand on, and tightened the brakes. All were done same day! They were friendly and helpful.
Totally delighted with my experience here....Hutch found me the bike I wanted with an awesome leadtime and helped me with the packing and shipment of my old bike. I was looking online at bikes and studied my options for many weeks. The Giant bike I ordered was by far the best value. Buying local is a big plus as Hutch verified the frame size selection in person, it will be completely assembled, fitted to my ride position, and ready to roll when I get it. I know that Bike World will stand behind the bike for a long time. Hutch and Martha do a lot of community work and deserve our support.
I had some tubeless tires and a new cable for my derailer installed on my bike. When they were finished with my bike, it rode great! Thanks to Gregg, who helped me, and got it fixed by the next morning, which was earlier than expected! 10/10
Awesome place, wonderful people. Always happy to help with my wheelchair tires.
Extremely knowledgeable and friendly staff. It was a pleasure doing business with Bike World.
Great service from a locally owned bike shop !!
Bike World goes out of their way to help cyclists of all skill levels. The owners and staff exhibit excellent customer service, helping parents with tips on teaching children how to ride a bike to setting you up with all your cycling needs. I recently had my 3rd flat in less than a month on my road bike. They had me back riding within minutes each time and helped me to troubleshoot any problems. The 3rd time they went way beyond excellence in customer service by having a staff member meet me in town where I was stranded and fixed my flat on the spot! This was even right at closing time. So grateful for Martha, Hutch, Alex and all of the Bike World staff for all they do to support our cycling community!
A first rate bike shop!! My wife and I were enroute to Taos, NMfrom the North Carolina mountains, when my bike rack failed. We almost lost my wifes high end carbon fiber mountain bike. My wife called the nearest bike shop, which was Bike World, Paducah, KY. They quickly told us what racks they stocked. We proceeded to the shop and were met by the owners, which quickly installed our new Kuuat Sherpa, which is an outstanding bike rack. The whole process was painless! Thank-you very much for the first rate friendly and efficient service. I have been riding road and mountain bikes for over 40 years and have not been to a better shop. I highly recommend this shop!
Best bike shop in West Kentucky if not the world.
Love Bike World and the Bike Techs Austin, Greg & Kyle
I drove up 2.5hr to pick up a bike and the service was quick and easy. Id highly recommend the place to anyone local thats looking for a great bike shop.
Great service, customer service, answered all my questions fully. 10/10
Team is very good. Nice and helpful. I called and worked up a new frame and many components that went with it. Items were ordered and arrived in a few days. It was honestly better than researching online and ordering. Pricing was great. Great bike shop as they new about trails, bikes and parts.
Fast service and friendly staff.
Best bike shop in the area. They only carry the highest quality products, and the staff/management/owners are extremely knowledgeable and helpful. I’ll never get another bike anywhere else.
I haven’t road a bike in years and even then I didn’t know much on what I actually needed. After doing research on what I thought I needed, I started reading reviews on various bike shops and after readying the reviews of bike world I decided to give them a call. Talking to Martha, she asked what kind of riding I was planning on doing and if I had a general idea of what kind of bike I was looking for. After listening to the riding I was planning on doing she sent me different options that I had not looked at and included the bike that I was looking at to compare before making the hour drive to the store. Once I arrived at the store, Martha and Zach were very knowledgeable, courteous, and not once tried to up sell or push me beyond what I was needing or wanting. They graciously let me test ride multiple bikes to find that perfect one, a bike that was not even on my radar when I was l searching different bicycles. Due to their ability to listen to the customer, their knowledge of all the different bicycles, and their patience and care to help the customer find that perfect bicycle, I came home with a bike that I absolutely love.
Customer friendly, fairly priced bikes and support equipment, and very knowledgeable staff. Unfortunately the Covid pandemic may limit getting to know the owners, so easily done in the past.
GREAT EXPERIENCE!!!! Austin was VERY GOOD at working with us!!!
This is the only place I would go for anything related to cycling. Not only is the stock varied and hand-selected, but the staff is warm, patient and willing to go the extra mile (or more) to make sure their guests are happy. My daughter learned to ride a bike here, and Ill always be grateful to the Bike World team for making it such a memorable and easy experience.
First visit. This shop is so well organized. I went in to window shop and left with several new riding jerseys, new pedals and other misc. Items. Staff very friendly and knowledgeable but not pushy. Recommend all local riders visit. Support your local bike shops. They are becoming a rarity.
The best bike shop around!
Great service, courteous and very professional. Great people to do business with.
Shopping local is a must! Thank you for providing a quality product.
I got a new tire and tube replaced on my bike in less than 20 minutes. Great deal!
Called and asked for two tubes for my bike. The young man on the phone was super. Got my order together and had it ready when I arrived. Curbside service was quick and efficient. Highly recommend!
Great staff! Great products.
Very friendly and knowledgeable staff. Recently purchased a new Trek road bike and the staff made the experience enjoyable and stress free. Would highly recommend this business to anyone interested in buying a new bicycle or any cycling accessories.
Bike world has been exemplary in their service for me for over 15 years. Friendly, prompt and knowledgeable they are the place to go in Paducah for any and all bicycle needs. For sales and service, they cant be beat.
Very easy to deal with Bikeworld. Friendly service, made me truly feel like they wanted my business. I will gladly drive the 2.5 hours from my house to do business with again.
Excellent customer service. The shop is welcoming and has a wonderful selection. I am confident that my child’s bike is properly assembled and safe.
Matt and Austin did great! I am new to road biking and Matt spent an almost an hour with me looking at different bikes and helping me find the best one for me. I wasn’t able to get it that day so I came back a few days later and Austin was able to reassure me on my decision and make the process effortless. Very impressed with Bike World and your employees.
Awesome experience! Very helpful, and had just what I needed.
BikeWorld has always carried some of the best bikes on the market. With knowledgeable and friendly staff. Its always a pleasure doing business with them.
The Bikeworld mechanics have delivered top notch service to me over and over again. Often on short notice in time-sensitive context. That builds a relationship that a website is unlikely to give you. To me the significant thing about Bikeworld is that more than just being a store it is a hub for a community that I am privileged to be a part of. The support and resources of the shop promote and enable a truly fun and social way to pursue a healthy lifestyle and incorporate nature into my life.
The staff was very responsive and knowledgeable. I would recommend them to anyone!
Staff was fantastic, I felt welcome and well taken care of. They helped me choose the accessories I needed and installed them for me, they made sure I knew how to install the trunk rack on my vehicle, great experience all around. This is my first bicycle as an adult and they made it simple and enjoyable.
Every time I go to Bike World, they treat me so well. The staff not only addresses the issue or concern I have with my bike, but takes the time to educate me so that I am less likely to either have the same problem again or have the ability to fix it myself.
A top-shelf bicycle store. Excellent owner(s) and staff.
I needed to know the type bike my 7 year old grandson needed to step up to from a 14 training wheel bike and I got the best advice from Martha and her group at BikeWorld
I bought a new bike today. Noah was very helpful. He pulled the bicycles I was interested in, adjusted the seat for me so I could test ride them in the parking lot. Once I chose my bike he helped me with the accessories. Meanwhile my husband was in the service department asking about parts for his bike and that young man was just as helpful.(sorry I didnt get his name) Both young men were very knowledgeable. The bicycles are great quality(thats a given) and the service is just as great! Looking forward to putting many miles on my new bike.
Excellent store, lots of bikes. Good accessories for bikes. Also a good selection of bike clothes at reasonable prices. If you know bike clothes, they can get expensive.
The staff is amazing! Greg helped me on a Project One Fuel 9.8 and he actually talked me out of an XL, soooo glad he did!!! Extremely happy with my purchase! I’ve known the owners my whole life and they have always been very involved with the community and go out of their way to help everyone they can. From fund drives, to education on proper riding, they always have the want to help attitude!
BikeWorld is top-notch in variety & thoroughness of selection with great quality at all price points (they know what matters), service that is friendly, prompt, and knowledgeable. Plus they support the community! What more could you ask for?!
BikeWorld has a great selection of products for your bike. We were able to get everything we needed to fix our bikes up to start riding. The staff is very friendly and helpful.
Bought a BMX bicycle for my husband and he loved it. Great customer service I wasn’t able to pick it up the same day so they had no problem holding it until the next day. They double check the bicycle before I take it home too and also load it.
Amazing curb side service & quality repairs. We can always count on BikeWorld. Thank you, Tara & Zachary
Very knowledgeable and helpfully staff even the community of customers there; a great bunch of folks!
Great bike-buying experience. Matt was super helpful in knowing exactly what I needed and adjusting the bike to suit me. Thanks!
I was passing through town and the staff worked my son’s bike repair into their busy schedule. They helped me shop for a bike although it was closing time.The next day they helped my son learn how to ride his first gear/hand break bike, and talked to me about the options for a bike rack.Everyone was very patient, kind, and knowledgeable. I might drive back to Paducah just to shop with them in the future. Such a great experience.
Outstanding experience every time I walk in the door, staff is very knowledgeable on everything related to cycling . And some of the nicest people this side of heaven
Excellent service and value. Always knowledgeable and helpful. It’s the place to go if you need a bike for a rider of any age.
Zach was very helpful. He showed us each several bikes and made sure the bikes we chose were set up just right for us.
Noah and Austin were Great help and very knowledgeable about the bikes I was looking at. Purchased the fathom 2. Great selection of bikes. Will definitely do business with them in the future. Very friendly staff.
Was helped by Zach and he did a great job. Quick, courteous help getting just what I needed and answering my questions.
BikeWorld provided nearly new bike rentals with helmets, fully functional and smooth shifting bikes adjusted for the rider. Friendly staff helped us have a great day touring Paducah by bike. Highly recommend.
Highly recommend! It’s not the closest bike shop to me but I always go there. The owners are very kind and the workers as well. :) Worth the hike!
Because of the owners of Bikeworld, not only do I have two quality trek bicycles, I have grown to appreciate the joy of bicycling. This is more than a place to buy gear; the owners and staff will inspire the customer to reach new heights. In other words, at Bikeworld they go the extra mile. ;)
Knowledgeable staff, quick service turnaround, reasonable prices. We’ll be back!
Friendly and nolagable staff fair prices
Bike World Rocks! I set up a bike rental on line with Bike World in advance of a visit to Paducah, KY. The owner Hutch, his wife, and his entire staff were super help full during the whole process. When I went to pick up the bike it was a nice new Trek road bike complete with a water bottle, tube, and repair kit. Hutch took the time to find out what type of rides I wanted to do and gave me a map with three routes marked out. The routes were clearly marked out on the pavement as I traversed the hills of western KY. Bike World knows how to provide great customer service. I will rent bikes from them on future trips.
Extremely friendly staff and convenient location, could tell the employees were knowledgeable over their field
Very nice easy ride around Paducah.
Top of the line products.Every employee is personable and knows your name. If they dont have it, they order as quick as possible. And dang, I just like everybody there!
Very friendly, knowledgeable, and customer focused employees.
Great products and expert advice.
Great service! Good people! Quality products!
This is a great place and they are always looking to help. A+
Very friendly staff, efficient sales & service. Exceptional customer oriented business.
Totally awesome place to buy bikes and accessories!
My brother & I were stuck on Tunnel Hill Bike Trail in Southern Illinois @ 8:30am on a Saturday with a flat tire & no tools. I googled Bike Repair Stores Near Me and 7 place showed. I called numerous numbers with very little help & assistance, until I called Bike World & Fitness. The voicemail offered Hutchs cell phone number for emergencies. Hutch promptly called back, informing me, he too, was on a bike ride, far from his store. Rest assured, he said if I showed up at his store @ opening time, there, in deed, would be a helpful, friendly staff to assist us. After driving the 27 miles to Paducah from Southern Illinois, we were greeted by the friendliest & most helpful staff that two helpless bikers would want to see. Within 30 minutes, we were repaired and on our way. I enjoyed the experience so much, I even bought a pair of riding gloves and gave the tech a $5.00 tip for his awesome service. Highly recommend.
Great Service, they make everyone feel welcome
Bikeworlds products are the best. The service is top notch especially their repair/maintenance crew.
I called BikeWorld to ask some questions about a bike I was looking to buy. The staff was super nice and really informative. Definitely will be doing business with this place in the near future.
BikeWorld is a cornerstone organization of promoting healthy lifestyle in the Paducah area through cycling. Not only is it a top notch shop with great people, but they both support and organize key events and initiatives in the Paducah area throughout the year that get people involved and enrich the lifestyle of our community. Whether its raising money for charity through the Moonlight ride, helping people get involved with the weekly group rides, or providing support for the Misaligned Minds century ride, Bikeworld never stops doing good above and beyond being a great place to buy a bike. My experiences with Bikeworld have demonstrated to me that they stand as stellar example that a truly good bike shop is so much more than retail business - its a vital community resource!
Great customer service, friendly staff, good pricing on great quality products.
Had the parts I needed. Everyone was incredibly friendly.
Great group of people. Very helpful, professional & friendly.
Amazing staff, very knowledgeable, very welcoming to everyone. Theyre group rides and events like the dogwood ride are a blast
Love this place. Always has what I need
Unmatched customer service. Locally owned, and that means a lot. There are just some things you cant buy online and bikes and accessories are a couple of those things.
Everyone is very helpful and nice to deal with, will be back!
Staff was very helpful and polite.
Rather than order from a website, we decided to SHOP LOCAL and found that Bike World could get the exact item on our sons wish list PLUS have it gift-wrapped and ready for pickup!
Locally owned and operated, And there’s a lot of bicycles and accessories to choose from.
Great people, awesome products.
I can always count on BikeWorld to help me with whatever I need when it comes to cycling.
Good shop helpful sales and service
Theyve been around a long time for a reason.