When my new set up arrived it was dropped off and left 2 days early. No one even knocked. Upon setting up the cooler the cap didnt fit on the water bottle rendering my device useless. After 3 calls to customer support I might have a new machine in a few days.

I love the convenience of having the Cooler/Heated water in an instant any time I need it! This is a great product with great service! I am very satisfied with Crystal Springs!

Great service and value and saves me time and my back.

Friendly staff diamond water is great

Jimmy with Crystal Springs called me and told me that they could come out on a Thursday. He showed up and I am very happy that we have water again :)