Ordered a vanilla bean iced latte. Very good! Ill definitely go back for sine in the restaurant looked beautiful.

Editing my review from 2 stars to 4. Only because I called and they replaced my order with no hassle and the replacement was very good and made the right way!- - -Got a Carmel Ribbon crunch Frappuccino, I asked for 2 extra pumps of caramel blended in because I like it a bit sweeter then how they make it. It doesnt even taste like they added in anything at all, literally taste like you put milk in a blender with ice. And typically it comes with whipped cream and caramel at the bottom and it didnt have that either. Waited in like for 30 minutes for a disappointing drink..

Was turned away 30 minutes before closing.

Love all things coffee

This SB is always hopping, with rather long lines most all morning. Service is good though and the inside of the store has a large, more open feeling, floorplan to it.

This location is a hot mess. You put in a mobile order and get completely ignored. Whats the point? Dont bother. Go in and order. Youll get served faster. We had our food go cold waiting on drinks while walk in customers were served first. They push mobile ordering, why? Giving them the extra time and heads up on your order only hurts you.

Stopped off the interstate during a roadtrip for a coffee. Was pleasantly surprised by the atmosphere. These ladies were moving like a well oiled machine. Decided to go inside because the DT line was long but while I waited for my drink I noticed the line moving so quickly. Very impressed. Also my coffee was perfect

I go here almost daily and always have a good experience. They always have my order correct.

Great people working here. Super helpful and love seeing them in morning. They will do anything to help. Great quality drinks. Just dont use drive thru. It has extremely long waits but very fast with inside pick up.

After driving for hours i stopped here to pick up a coffee and a sandwich for later. I asked for the sandwich to be cold and left in the plastic as I was going to have it later. I was really disappointed that the staff told me they couldnt do that. It was a really disappointing experience.

The staff was very friendly and the coffee is really good. I think that Starbucks needs a bigger building or drive thru to handle the traffic. Their current spot is kind of compact.

Service was great. Drinks were awesome. My lid wasnt put on all the way and tea with milk got all over my shirt. Drive thru is weird. It took me a minute to figure it out. If you are pulling a trailer do not pull around to the front. Park in back.

Friendly people, new, fresh, clean, will come back.

Coffee is always good here. Im addicted to the iced caramel machiato.

Friendly and accurate service! Love those guys!

Love the Jade Tea and egg bite.

The lady at the drive thru is so fun! She ask us at trivia question 🤪 so fun

They almost always have a line in their drive thru, but in my experience, they still move the line at a [fairly] quick pace. Theres no dining in atm, but you can order ahead, or inside & to-go.

Good service but had to wait in line.

My granddaughters loves Starbucks !

Wow, awesome place to snag coffee and a light snack. They are wicked busy. I think it took 30 minutes to get our order. We used the drive thru but the building was allowing customers in also. Staff is awesome and friendly. Handicapped parking and building acess. Great place to go

Not a great experience. Tons of people were waiting for drinks inside and having to wait even longer because their orders werent correct. Unfortunately mine was also incorrect and had only the cream and ice in my iced coffee. Not sure what happened, but it was disappointing.

Fast and friendly service in the drive thru. Our drinks appeared to not be mixed properly but I easily did so.

My friend loves this place. Im not too big ok it but she loves it

Good coffee, bad service, still rating 3 stars because this isnt a normal occurence.

Great servers, tricky drive thru. Very difficult to figure out how to get to it from main road.Almost not worth effort.

Great service! Great product! Corporate underestimated how popular they would be here in Paducah. Ky. The store is too small and the parking and drive through is severely inadequate. So much so, they have had to reroute traffic. We love our Starbucks! We love the staff!!!

Necessary but difficult to get to.

They had a long line of traffic but they kept it moving fairly well.

Great Starbucks. Very clean and new. Super friendly baristas.

The lady at the window not sure her name but we just moved here and she already knows the family order, shes supers nice and always makes sure the order is PERFECT. Definitely love this Starbucks

This location is the slowest Starbucks that I have ever been to. Not to mention the parking lot and drive thru are very inaccessible and inconvenient, the lobby is now “temporarily closed”. In addition to the inconvenience of the ordering process, the wait in the drive thru is usually 15+ minutes, only to be rudely told that they’re out of the product when you order. Needs improvement on keeping products in stock, store accessibility, and customer service. Will not be back to this location.

The drinks are great service aqsome but the lack of management is awfulli drive a long way to get it and most of the time u are out if u know u use i lot u order more and were u are located i have almost been hit 3 times just not worth it you should get one on south side paducah ky theirs nothinf over here

Terrible lone to find out they didnt have Frappuccino, nitro, cold brew...etc., etc., even out of grande cups so charged for venti. They needed to close their doors if their teuck suppliers cant deliver

Great Frappuccino. Had to get 2 out was so good.

All good, no complaints....

Mobile ordering works great! BE AWARE, the lobby of this location is closed until June 1, 2020 due to government restrictions.** IF YOU MOBILE ORDER, you still have to wait in line at the drive thru. I mobile ordered and arrived 10 minutes later with at least 11 vehicles in line. (There’s no refund option either for mobile orders, you must get in line.)Employee informed me, when they open the lobby June 1, the self serve counter likely will NOT be stocked with self served items either.Be patient!That said, I’m so grateful for Starbucks and the employees here!

Delicious pink drink for the win!! Only thing... Drive thru entrance was a bit tricky to figure out if youre an out of towner...

Staff is very nice and helpful! We will be back when we return back to town.

This is the worst Starbucks Ive ever been to!! I ordered my drink through the app, it said it would be ready in 10 minutes, I got there 15 minutes later and my drink wasnt ready, no big deal, it gives me a chance to explain my drink as the app didnt give me a spot for a note! I go to explain my drink, literally anything I said to her she rolled her eyes about so I asked her if there was an issue with my drink, she said that she was having a bad day, I get that but to treat a customer like that is just outrageous! Then she told me they were out of the dark roast I ordered, so I asked for a pour over, which Ive always been offered at every other Starbucks Ive been to and she told me that she didnt have time for that, so u asked for a manager who was in the back, if shes stressed maybe the manager should have been up front making sure his guests are happy! Needless to say, I wont return to this Starbucks again, I was in town visiting family from a few hours away, this wasnt a nice welcome from an out of town guest!

Instructions are not clear for pickup orders and two of the girl workers were rude. Waited 25 minutes only to be told I have to tell them I am there. Not a good experience passing through.

Loved the Carmel crunch drink.

Great coffe snd servers

We accidentally got stuck in the drive-thru on a road trip and thought we were gonna end up wasting a bunch of time but we ended up ordering anyway and it was so fast and they were so nice!

Always stop at this location when I visit Paducah. Staff is super friendly and as usual love the Starbucks vibe. Highly recommend this location.

Quick, professional service. Friendly staff.

Super fast service and very nice employees

I always try to go by! The employees are so kind and very pleasant to all people who are around them! Every time I can have an opportunity, I go!

Had my drink messed up several times here and forgave them each time but this time, I asked for my regular drink topped with sweet cream. The girl at the drive through had no idea what I wanted (just bit of sweet cream added) and she comes back and gives me a cup full of foam and no ice. Yeah, never going here again.

I have been to several different Starbucks in different cities and compared to all others this one was the worst by far. Today there was a line all the way to the exit, once I was in line there were 15+ cars in front of me. I didnt mind the line or the wait, I was really craving my favorite drink and also didnt mind waiting the 45 minutes in drive thru line, though I have never waiting quite that long, even when there was busier traffic at other stores.There are a few reason I gave 1 stars.1. Because customer service/friendliness was very poor, drive thru employees seemed aggravated and not friendly at all. I understand it was busy but thats not an excuse to project that onto the customers, very unprofessional.2. Not confirming the order.I ordered and paid through the app while waiting in line, confirmed my order with the order taker, and when I got to the pickup window I was just handed my drink, not a word spoken to me. So I asked if it was a Carmel Macchiato, with 4 shot espresso and extra Carmel drizzle. They said yes and then just turned around that was it.3. My order was wrong and just bad, very bad...in several ways.I get this exact drink made exact same way every time I order it, Hot Venti Carmel Macchiato Quad shot with extra Carmel drizzle. I took a sip and 1st thing I notice was that it wasnt hot, it was warm at best.2nd the tase was WAY off! There was no Carmel flavor and tasted watered down and not strong espresso flavor from adding 2 extra shots. It tasted more like an old pot of plain coffee, left to room temperature that just had a little vanilla and milk added...it was bad.3rd I opened the lid after pulling forward so as to not hold up the line, and the color was very pale and worst part it was only 2/3 full, 16oz at best when supposed to be 24oz for a Venti. Sonthis might have explained the lack of espresso flavor. Honestly, I dont know how they couldnt have noticed. They had to have known it wasnt right and just handed out quick anyway. Even an employee just starting would know not to serve a coffee 3 inches below the rim of the cup. I can understand to some degree messing up the flavor but not serving a cup barely over half full.If I didnt have my sleeping toddler in the back seat I would have parked and gone in and asked to speak to a Manger.I have worked in busy drive thrus, when short staffed at that, and just as long lines if not more so, as well as worked at busy dine in restaurants. When things get that busy, mistakes can easily happen, but this was simply unacceptable and I am shocked at the service and quality, more like lack thereof.By the time I was leaving, the line was already wrapped back around to the exit again and I certainly wasnt getting back in line for another 45 minutes when I had a 2 hour drive ahead of me after getting coffee (or whatever that was, hardly could call it coffee).It didnt help that this was my 1st time going to the Paducah Hinkleville Road Starbucks. I wasnt so much angry as I was upset, very disappointed and stunned at how bad service and product were, nothing like any Starbucks I have ever been to. I would be more than happy to wait 45 minutes for a coffee from Starbucks, its so good...usually. But given that after the long wait the order was terribly wrong and service was crude, I will never, ever, go to this location again.Two hours later when I reach my destination I stopped at a Starbucks and ordered the same exact thing, just to compare and it tasted just like it was supposed to. At least I got to have my coffee...just had to pay twice and wasted time at Paducah store.

Worst starbucks Ive ever been to. Today at 3:15 I ordered a cold brew with sweet cream, theyre out of the sweet cream. Got a cold brew white mocha. It was so sweet I couldnt drink it. I gave it back to the girl at the window she then argued with me and I said you wouldnt drink it and neither am I. She rolled her eyes. This type of behavior Ill go somewhere else for $5 coffee.

Venti dark roast

Great staff very friendly and helpful ☺️

I end up at Starbucks only if I cant find good local coffee places.

I needed my fix what can I say. Long line at DTW

The lady was really nice

Iced Coffee keto style is 🔥!!!

All I wanted was a hot chocolate and they tell me they are out of mocha.

The staff here were very nice and welcoming on my site visit. Standard Starbucks fare that is very dependable and usually with a fair price.

I had a birthday on 9/23. I went to Starbucks on Tues a day early. Also came back on Friday 2 days after. No birthday coffeeI ordered a Salted Carmel Mocha Frappe with whip creamPaid for a large then was handed the drink & told me sorry were out of whip cream.Maybe she should have told me before I paid. Really. I drove 22 miles to that store 1 way. Im disappointed in the service

The staff went out of the way to help us. Amazing and friendly.

Really good coffee and food, but customer service is very slow

Horrible experience!!!!Wait in line 17 minutesAt the order box 558 recorded message says they are closedAre you kidding me !!!Customers come first NOT at Starbucks in PaducahI won’t be back

Great service.

Quality coffee. Excellent service

Fast and courteous. Drive thru was closed due to technical issues and the lobby was busy but I still got my drink and got out within 7 to 10 min. And had an awesome white chocolate mocha 😊 thank you for your great service!

Inaccurate hours of operation... actually 6am-6pm.Now the hours have changed again: 6am - noon.

Service is good love there Cappuccinos

Quick service. Love the kids cocoa for when the kids want coffee.

The drive thru is always packed.. But inside is almost empty all the time! I love the frappe.

The drive-thru line here is always long so dont be in a hurry. We waited about 15 minutes before getting to order. The counter was open inside too but no inside seating. Staff here is friendly though.

Out of a lot of drinks and flavors

We love this place

Friendly staff. Good service.

The parking lot is a mess!! This store is hard to get into and out of. They really need to rethink the flow of traffic. Drive thru almost always overflows into the street. You cannot get in and with a trailer of any sort. City of Paducah, please do something to open up the parking!Coffee was good as always.

Great, as expected!

They messed up the order twice. Then not only that they where giving us wrong drinks. For my first time at that one their customer service wasnt that good .

Told me I couldnt sit in the lobby to wait for my drink. Had to stand. Seriously.

Barista at register, April, was absolutely a treat. Drink was fast and well made. I had medium vanilla bean frappe with extra vanilla and two shots espresso with soy milk - tremendously fantastic!

This store is beautiful. The staff is amazing, very attentive. They go out of their way to provide exceptional service to every customer. ⭐⭐⭐⭐⭐

The drive-thru barista was very kind and answered our questions without hesitation.

Very disorganized drive-thru line always backedout into the road. Not sure why, their volume is not high compared to bigger city locations who have faster moving lines. Slowest Starbucks I’ve ever been to and rudest girl working the window. Only come here if you have half an hour or more to kill.

Stopped in while I was in Paducah to get what I ALWAYS order when I go to ANY Starbucks. Was told um... Maam they discontinued sugar free Carmel like 3 years ago REALLY!!! Because Ive gotten my exact order to include sugar free Carmel in numerous other locations of Starbucks over the last several weeks... NOT going back to that location.

Starbucks is about the same where ever you go, which is a good thing. This location has a drive thru that offers convinenece. I must say all starbucks Ive visited has offered the same standard of service and quality.

My peppermint mocha frappuccino afagato was perfecto! They service was friendly and prompt! Love this Starbucks!!

I messed up my phone order and was obviously sad about it but the cute curly-haired blonde working the window was an absolute sweetheart and helped me out even though she didn’t have to. I appreciated the kind gesture. Thank you!

Worst Starbucks. No accountability. Who the hell tells you to check in with your mobile order first.. what’s the point of a mobile order

Perfect cup of coffee prepared by a wonderful young lady. I wish I could mention her by name. Very pleasant and attentive.

Horrible customer service. I had to wait 45 minutes for my dad to get his sandwich and later when we asked the barista what happened and he said they did not even have it. Never coming back to this location. Good food though

Very nice starbucks. The employees were all super nice and our drinks were excellent! I just love the south 💚

Fantastic coffee and service

Real busy, super disorganized. Waited for 15 minutes for drink 2 of 2 which just sat in front of them on the counter before they slid it out for our pick up. Drinks were not hot anymore. Unfortunately we left before we noticed.

Ordered a vanilla frap got a vanilla bean frap and also my snore frap tasted like burnt coffee and also the person who took my order was unprofessional about our questions about the specialty drinks. Just wish my experience was as great as it once was.

Always good but some jerk stole something out of my convertible when i was inside for 2 mins

Super disappointed! I spend tons of $ at Starbucks, and have been all over the country visiting Starbucks.This was nuts the store was dirty, the shelves were almost empty as was the cooler. The cashier was not very friendly.When we finally got our drinks 2 of the 3 were wrong! Took forever to get someones attention to get it corrected. Then she still made it wrong, but I was watching so I could get it corrected before I walked out.Also was not offered any compensation for my drink being wrong!! Ugh!

Had to give my order 3 times and then it still wasnt correct. My order sat in drive through though I was waiting at counter.

I use their drive thru, they are very friendly & of course excellent coffee

Waited for ever in the drive thru. They really need to have more people working here to make the orders go a lil bit faster

I gave him five stars because he had awesome service super friendly staff however Starbucks in general is really overrated people

Little pricey, but if you have the extra few bucks you can wet your whistle.