They gave me a mask but did not tell me about the 1 dollar charge for it. The prices are way too high here for flower. The flower I got has SEEDS in it.1 star because there is no zero star option.
Ill never stop here again. Its been like 4 years and your still cash only. Pathetic. Made me stand in line 2x because I had to use the ATM with a 4 dollar fee. Then when I looked at the receipt what I had picked from their menu at 51 was at 76 after taxes. Pretty sure the tax isnt 50%. When I asked about this, the dude got upset and said he gave me only what he had.
It really sucks that The Grove is the only dispensary in Pahrump. The service here is absolutely horrific. If you’re looking for help with products, good luck. If you want quality product, good luck. I’ve been here 5 times and every time was more awful than before. I will spend the 30 minutes and drive to DVJ or the hour drive to Vegas to get any cannabis products. Don’t waste your time here or your money. Not worth it AT ALL.
I LOVE this dispensary! I have been to many and none have the friendly and fun vibe you get when you come to The Grove Pahrump. I am so grateful that our one and only dispensary has the best people working there!!! Thank you all for your hard work. I will see you soon! 😊
Took a little long for them to bring out my order but they had change for my payment so I didnt have to wait for that part. Not a bad place. Im kinda put off with their focus on safety regarding the coronavirus and this goes with pretty much every other place too so spiky milk.
I’m actually pretty impressed with the grove Pahrump location. Cool store with TONS of concentrates on hand at any given moment. Their prices range from not cheap to pretty dang expensive but hey, that’s what happens. Be happy Pahrump got a dispensary at all. That being said there are some things that should be improved, like the Veterans discount should be applied on every non discounted item no matter the total of the order. I was denied my discount because I didn’t hit $50. My total was $49 and change.
These guys and girls always make me feel welcome. Vibes are good and so is the cannabis :)
We went here because DVJ was closed but worth the drive to DVJ for a $40oz. We paid 18 for a pre roll here at the grove that wasnt even full and its powder so the paper runs like crazy. Yall need to think about the customer price gouging closes businesses, we dont care about the pretty packaging we just want a good deal for a good price.
Very bad Customer service people in there were really rude And every time I was trying to look what I wanted they were hurrying me up Then told me to leave Ive been here multiple times in the past with good customer service but lately its gone really bad
Their sequoia strawberry pre rolls are the business. definitely coppin more on my visit to pahrump
My experience was great. I walk in, its clean! The people were nice! I tell the blonde lady I have a kitten tolerance and she knew just what to get me! It was an in-and-out, but nothing short of an amazing first impression! Thank yall!
The Budtenders here are the best! Theyve reccommended some of the best stuff Ive had. Make sure to make a contribution to the Good Karma box! Always at ease when I come here.
Would love to stock up on some cartridges if you carried left coast! should checkem out.
Nice shop, friendly people I will be back for the GLP products!!
I have bought two of their best cartridges and both have been a waste.The cartridges are wasting about 25% of the medicine by leakage through the top of the cartridges. This is a waste of money for anyone interested.The staff are great and extremely helpful.The cartridges are not so great.
Id rather drive to Vegas better prices and weed, doesn’t take card which is cool but the atm fee says its 4$ when it took 6$ Weird. No thanks
Always a dope experience visiting, super high professionalism. Convenient and knowledgable to drop numbers on ya. ATM on glossy sight and accessories available near by. Pretty smokin spot!
This places add taxes on top of a already super taxed and inflated pricing. True Americans do not shop here. So disappointed I will drive 40 miles to Vegas and still save money.
Terrible place, over priced, dried out product. They are never consistent with their promotions or inventory.Very unprofessional.In Response to your comments:I tried to contact you by phone, email and your contact page. I never received a response.As for the specials you say you have, I have monitored your sales all week and all you offer if a couple edibles. No wax, no two for tuesdays, nothing. I have never seen a great deal a your shop, like I do many others in Las Vegas.You have a monopoly and your management acts like it.It will be a real blessing when we get another shop in town, Maybe one that supports the culture, not greedily profis from it, while offering nothing to the community it serves
The worst.....the product we bought didnt work (disposal pens) went back and they put on a machine or something and said they were fine but they still didnt work.....came back third time with the pen leaking and the manager was so rude ....I told him we would never come back. Most business would try to at least make good on the purchase but not him....not only would he not refund or let me up grade to a cartridge but charged me 2 dollars to get new ones of the other which got home and they didnt work either. Im hoping who ever is in charge of the company realizes that with employees like that they will lose a lot of business.
The drive to Vegas is worth it, I feel robbed every time I walk out of this place. If they made a mistake on the menu, it should be on them and they should honor what the huge menu on the tv screen says.
I feel robbed. I was sold an eight with a broken seal. The sale was quick. The child proof zippy bag never got closed (I say only to explain how quick he moved things). I was never shown the eight. I opened in car, discovered seal had been broke. It opened easy, no resistance at all. I went for a bud and I was toast. Dust. Then realized what had happened and I did not have to break a seal.I shared concern with staff they has security ask me to leave as they sai d noth except it was not possible. Holy seet!And now I read the other reviews. And now o know they shadey and at best dont give a sheet. Peace
Dear Grove,I have noticed that you will only travel 15 miles, with that being said 15 miles doesnt cover a lot of area in our large valley. I am a faithful medical Sr customer for 2 years and I live down at the end of Homestead on Silver Street. Can I get delivery to my home??I have always been very happy with your service. Please any help you can be with this matter will be greatly appreciated. Thank you for any help you can be with this matter.Sincerely, Robyn P. Larsson
Mikey was super awesome and very helpful! This dispensary was a knowledgeable and trustworthy shop. I will definitely be stopping by here now, every time I’m in town! Thank you for all your help :)
Since moving to town this place has been awesome. Great customer service. Prices are the same in Vegas. They get to know you and what you are looking for. Even with the lockdown they changed their business model, got cars and started dm delivery to provide customers with an option here in town. Wouldn’t go anywhere else.
I placed an order through their online platform at 10am. By 1pm, my delivery driver, Kyle, was at my door with my order! Kyle was courteousand professional when I had a few questions about my order.Kyle went above and beyond to help me understand my products and make sure I was happy with my order before he left. ThI highly recommend The Grove and especially budtender/delivery driver, Kyle!
I tried to order from 5:30 until their cutoff at 6. I realize quarantine.. but to finally speak to a person after 15 minutes of struggle and putting in my info at least 6 times, I had hope. However, she was no help at all. We don’t have a med card. That would mean giving up constitutionally granted rights. But we do use smoke as medicine. Very very disappointed in a place I always previously had good experiences with. 😢
I can’t thank enough the Pahrump Grove Team. Their expertise and Excellent customer service. TJ went went above and beyond to assist me.Thank you Zach for coming out, introducing yourself and offering such kind words. Highly recommendThank You
Adriana was extremely helpful and professional in helping me with my complaints and delivering quality customer service.
Knowledgeable staff and great product!
Place is nice!!!! Customer service was on point.. Wish i could work there.. Great product.. Had the strawberry cheesecake.. Was fire keep up the good work
I went to the grove earlier today,as always service was outstanding. Derrick was great and explained the new reward system to me. As always treated 100% good.Thank you.
The Grove really goes above and beyond to give great customer service! We would recommend this business to anyone in the area. Thank you! Napali Pink is my personal favorite!TIP: sign up for their texts to receive deals, sales and specials!
I enjoy the employees. They are very nice and helpful. Wish the prices were a little cheaper but over all can’t complain.
I dont know what the negative reviews are about. Ive visited the Pahrump location three times and had nothing but positive experiences. Great selection of products, on the high end of the pricing spectrum but I firmly believe you get what you pay for. They carry quality product...we pay premium prices. The service is quick and the people are friendly and engaged. Cant ask for more than that.
Always a dope experience with high quality 411 on all 420 products. Staff members are always dealing good deals saving us money without a pinch. A all around warm n fuzzy feeling each time.
Derek and Kyle have been very helpful. The both of them have been exceptionally helpful and considerably empathetic to my needs and want regarding cannibis.
Waited 3 extra hours for delivery. Still think they should give a courtesy call to let ppl know delivery is behind. Delivery driver was awesome!
I went to help a friend out and was very happy with the professional and curtious employees that answered my every questions and concerns. If you should ever need just dont forget your ID or your payment they can only take cash. Loved my visit.
Excellent customer service excellent prices
First time there was very nice experience. Greeted by security held door for me. Person at window explained how they work, comfortable waiting area. Got in an every staff member was in a good mood and were eager to help get the best deal since I was a little short. Will be back. Oh yeah, the weed was good! -MCL
Need better selection and he ability to Browse! You would sell more that way! I suggest you go online because they do NOT like shoppers! Cant wait till Pahrump has some competition for The Grove!I have been to way better places that have friendlier staff as well! And what is with the door guy? LoL
I love that you can order online in advance and then you barely have any wait time. I also appreciates that they give you the prices including taxes so that when you get to the register you arent scrambling for the extra cash. Because the taxes can be killer. I havent had a bad experience at this dispensary yet. Everyone is friendly and helpful and they want you to get a good deal and then want you to be happy. I would highly recommend this dispensary especially being its the only one in the town.
Maryjane expensive here due to being smaller city & a lack of competition compared to greater Denver area, however staff courteous & friendly & glad to fill your Maryjane needs in Pahrump.
Very friendly customer service employees knowledgeable about their product and willing to help out with any plus they give good return customer benefits definitely the dispensary of my choice
Great dispensary. Staff is normally quick and helpful. People complain about prices but Vegas is no cheaper. Flower is normally fresh and they have deals often.
Its a pretty cool place, the only thing that is the downfall, in my opinion is they dont have the product to touch and smell. So other than that theyre budtenders are very friendly and for the most part know what theyre talking about they do try and steer you towards the more expensive stuff but you know.... who doesnt, especially when theyre the only game in town. So overall nice environment and the staff are very adamant about your warranty if you have an issue they will take care of it to the best of their abilities thats an A+ in my opinion, cant wait for another one to open up because competition will be to the consumers advantage.
I took one of my friends here to check out what there guidelines where to purchase cannabis they seemed very knowledgeable and he actually ended up purchasing some things there I dont smoke so I really didnt mind but he said they take care of him so Im going to base it on what he says
My dad loves this place!
I accidentally put one star so Im making the correction now. I love love love the Grove. I have never met one single person who wasnt pleasant, helpful and even funny. You can tell they like their job. If that was my job Id be on cloud nine. ;P
So pretty good in person but since this virus theyve made excuses after excuses its been 23 hours since they received our order no dilvery was made and my last call we got some ditzy operator who apparently said they had no record of our order. I will not recommend coming too this location for the deliveries. In person they are pretty chill.
Very helpful staff. Very knowledgeable and always great deals. Wait time isnt ever to long and always have new and exciting products. Definitely recommend!
Friendly customer service and competitive prices. centrally located knowledgeable staff. overall great experience
This place can not get it together! 1st was skipped over in line. 2nd when we made our order and waiting to pay they come back and tell me they dont have what I asked for. Instead of offering us something else at the same price they say sorry and have a nice day! Its worth driving into Vegas for a better selection and better service for a better price! This town needs another dispensary. Maybe the competition will up their game. I would not have posted this if it was the first time this has happened. I have walked out of this location disappointed more times than not.
Ive been there 4 times now, so far theyve been very helpful, considerate, kind. Since I havent been to any other hemp store I dont know the average price but $55. for an 1/8 is very high. I do hope price go down.But other than the expense, theyve been great.
Great selection, prices and customer service! They have been my go to dispensary to guide my cannabis exploration. Highly recommended!!
Definitely one of the most productive & consumer friendly staff I’ve encountered in a dispensary. They will provide you with the best remedies & solutions for you. Give em a try ! I promise you won’t regret .
They don’t honor their warranty on cartridges instead they put you down
Went to store, not open! By delivery only minimum order 75$, plus 20$ delivery so if you need med in time of need gonna cost you minimum $100. So much for me to get medication!
This place is nice. Cool workers, great service & awesome deals all the time. Shout to kyle. Awesome dude.
The dark haired manager with glasses needs some classes on customer service. She rude and raised her voice at me in front of other customers and staff. I will not be using that dispensery again. I am a customer who frequents the grove 2 or 3 times a week. I will drive the extra few minutes to go to another dispensery and spend my money.
Great place for all your cannabis needs whether they medical or recreational. They have a wide selection of tinctures, edibles, flower and concentrates available as well as a knowledgeable staff to answer any questions you might have. The Grove rocks!
The facility is always clean and looking great. The staff is usually pretty knowledgeable and always friendly! The product is good, but it’s the same prices I had to pay in high school before I knew any better.
Always good service great products. I’ve been coming since it opened and have never really had a complaint. Keep it up guys.
I moved here from Vegas and had my favorite place to go now I live here I like the Grove and when the had the delivery service they were always on point with me and very polite prices were high but Ill pay for convenience. Thank you
Quality bud at a good price. Available as needed from 9A-10P, but sometimes it can get crowded being the only spot in town. The staff is knowledgeable and helpful in this crazy industry and how they break it all down to understanding terms. Thanks Grove Crew, yall rock.
My girl Amber here at the grove is amazing. Beautiful smile, great knowledge and has customers best interests. Shes very competent, would reccomend to anybody!!
It was my first experience and it was not what I was expecting!! It was even better!! Very clean, staff were so kind knowing this was my first time in. Highly recommend this place!! Reasonable prices too!!
Great place & staff, but some prices are steep. Unfortunately, the closest competition is 30mi. away in Ca., but they have improved on the store brand.
I always have great customer service and a very friendly atmosphere. Always has good quality cannabis... Is always a wonderful experience. 😀
I hate to say anything bad about The Grove, but their mandatory delivery policy is literal price gouging in the face of a crisis. I need a gram, but they wont deliver for anything under 75 dollars, plus a 20 dollar delivery fee. So that gram I need now costs 95 dollars. Ive been out of work for a while due to anxiety, and need cannabis to help manage the attacks, I cant afford a 95 dollar minimum. On top of that, I cant even get anyone on the phone in case Im misreading this. Shame on you all.
It was a great place to buy weed, all of the budtenders we dealt with the multiple times we were there were very knowledgeable! With that being said, prices arent cheap, but I havent found any of the dispensary prices to be what I would consider cheap! You can buy what theyre selling on the street for Less. Its time to do away with the fancy Packaging, its not needed. We just went good weed at a fair price, its bad enough we have to pay tax, not that we mind it, goes for to a good cause. Just saying
Amazing employs. Always an excellent staff. 10/10 would recommend. If ya want that good stuff that is
I’m a valued customer. That’s what I feel like. They treat everyone as family in Pahrump.
Very nice staff. Clean and kept shop with good security and excellent product variety. Wish they had more variety of hardware but there is a glass and accessory shop a few doors down.
I have been coming since they opened and I can say every time is a great experience. The bud tenders are not only knowledge able but also very friendly.
Always helpful. Never upset when Im taking my time. They are very understanding when I sound lost cause Im getting something new.
My boyfriend and I love going to the GROVE. The Budtenders are very nice a knowledgeable and the prices are great. We tried Madmen before and their stuff was very damp. And not very good.
The best in town...!!! Love the employees team work... I have a severe allergy and they always take the extra time to keep me safe...!!! Thank you 😁
This place has great, effective, quality products. The staff are very friendly and knowledgeable. Very professional environment and dynamics. The lobby is always clean and the furniture is comfortable.
Much Thanks to the Grove. Today was excellent service to our community. Your commitment to keep everyone safe applauded. Appreciate all of you❤. Mr.A was so great getting us in.
The bud tenders are great and very helpful! They have a wonderful selection of flower. My only wish is they would start carrying additional varieties of cartridges besides O.pen Vape.
Great productsGreat serviceGreat pricesI love our dispensary here in pahrump way better than the Vegas onesIf I could change one thing it would be open earlier but other than that it’s perfect also love I can order online and have it ready when I get there
They have the best customer service! The people who work there are like family to me!
Came to buy some medicine and the staff was really professional and helpful. Product was excellent. Will definitely be coming back.
The experience is amazing, one of a kind! The one on one with the staff is awesome and they all are super friendly! Definitely a most stop while in Vegas!
If you havent been, go! Prices are a little steep, but great products (when theyre in stock). Totally worth it to not have to drive to Vegas.
The staff is always super friendly and knowledgeable. They’re more than willing to educate you and teach you everything they know.
This place is such a disappointment. You are better going into Vegas. Yes, you get WAY BETTER DEALS and you will still SAVE $$$. Even though its a drive it is WELL WORTH IT and you will still be saving while driving! Cant beat that!For the price of one cartridge (1) from the Grove ($60 .5g) I can get 3! Yes THREE (3 .5g) cartridges for that same price. I hope the Grove pays attention here.
Awesome Service. Miranda answered all our questions and helped us through the process of getting what we needed. Super clean and professional. Thanks you guys ❤
Great service. Staff is the greatest! Awesome selection. Thumbs up 👍👍
Wonderful place with great customer service, I Love This Place. Keep up the good work!!
The grove isthe best dispensary in Nevada. The staff is very friendly and knowledgeable. They always have the best bud. This is a must see in Pahrump. I would recommend coming out here for sue. You will not be disappointed
Awesome customer service! Always everyone is friendly and able to help me with what I am looking for. 100% all around!!
I absolutely love it. They have great customer service! And they never mind answering your questions even if its busy! 😍😍😍
Very friendly staff .. great products. Love the king Luis its my favorite. Love that i can now order in line and i dont have have wait in line.
I love this place, always giving the great deals. Smiles all the time, and the time they give to thw community is great. Cant say anymore!!! Love this place!! Thanks BIG TONE!!!