Place is immaculate inside...very professional. Greeted immediately and they wasted no time in processing me in to their system and looking at the issue. Gave me a very fair estimate (better than I found in Athens) and set up the appointment quickly. Finished the job in one day and it looks great. Well worth the drive over from Athens...kept me informed during all stages of the process and had vehicle waiting when I arrived. Hope it never comes to it...but if it does...I will use them again without hesitation.
Very professional and courteous service members. Excellent quality control.
I have brought two vehicles to them and have been very satisfied both times. The work was done very well and in a timely manner. I really appreciate the text updates and notifications so you arent just waiting and wondering whats going on. Customer service is awesome. Definitely would recommend them to anyone.
My family and I love this place. Scott and his team are great! Theyre very polite, always professional, and always go above and beyond.
ACE is a wonderful business! We had them paint our son’s truck, and it looks amazing. They were friendly, easy to work with, and had quality work. Their communication throughout the entire process was very helpful.
Excellent treatment from start to finish!Scott was thorough, professional and courteous. We were kept regularly informed on progress by text messages. Highly recommend.
Very friendly staff and they keep you informed through the entire process. They even finished my car earlier than the projected date. When I arrived my car was our front all nice and shiny. It looked like a brand new car! Thank you
They did an outstanding job on two of my vehicles less than a month wonderful service wonderful people I would recommend this auto collision shop to anyone in the country .
They were very professional and kept me in the loop every step of the way!!! They were also willing to hold my car there after it was completed because I thought I may have to go out of town and wouldn’t be able to pick it up on that date!They did great work and were always available when I needed to get a hold of them.My vehicle looks amazing like when I first bought it!!!I have no complaints with them at all!!!!I have used many auto body places and they are hands down the best, I will not go anywhere but to them!!Definitely recommend them to anyone who is looking for professional work, and great customer service!!!
I was extremely impressed with the service level Scott and his Team showed. The communication via text was awesome. Everything they said they would do, they did. And to whomever fixed my truck, thank you 🙏 to you as well because it looks brand new again.I will difantely refer people to Auto Collison.Blessings,Nikki
Scott and his team were amazing! They went so far above and beyond any expectations I had set for them. Scott has absolutely earned a customer for life. I would definitely recommend them to anyone needing work done on their car.
Auto Collision Experts repaired my SUV after an accident. They worked with my insurance company for a smooth process. Repairs were like new. Would highly recommend.
Very good communication during the process and kept me well informed!
This is a great place to do business with and very professional and nice people. The place always looks great and well taken care of!!
Amazing people. They did a wonderful job on my highlander. Would definitely recommend. Thank yall so much!!
Scott and the team were awesome. Very professional from the time I walked in the door. All of the staff were very friendly and polite as was as very professional. Great work . I would definitely recommend them.
Shaun and staff were awesome with my drop off and explained everything in detail. They even followed through with notifying me when they had my estimated finished and approved. Best experience I have had from a business on a long time.
My fiance took her vehicle in to have some light collision work done. This outfit helped her out by fixing what needed fixed to get her down the road. They went way above and beyond by doing this work and not charging for it to be done. Therefore, when we do our a permanent fix on the vehicle, they will definitely get our service. Highly recommend and much appreciated their act of kindness, especially in this world we live in today. God Bless these people and bless the customers that use their service!
Thank you so much for getting the rear bumper fixed on our new truck so quickly! The paint match is superb and it looks like it did when we bought it. Now, let’s hope my husband steers clears of hitting anymore FedEx trucks in our driveway. LOL. But if he does, or if we have any other mishap, there is no doubt we will be back! Thank you for the best customer service experience we’ve had in quite some time! :) A+
Great service friendly staff. My car was damaged but with the great body work they did on my car its like new!! Thanks Auto Collision. Scott Lucas the owner is the best.
The people at auto collision were very friendly and helpful and performed a great job on the repair of my car.
After I got in a wreck Auto Collision Experts took great care of my care in a timely manner! They were very professional and kept me updated the entire time through text and phone call which I appreciated very much. My car drives as good as it did when I first got it. :)
Auto Collision Experts were very professional, friendly, and did a fabulous job. We were recommended by Gieco. The process was smooth and effortless (which works great for hectic life styles). We dropped off at our convenience, they had it ready when they said they would, we couldnt pick up by five so the owner stayed late to let us get it at our convenience, we came in paid our deductible, and had a nice chat with owner. The vehicle looks better than it did before. It was not only fixed but way cleaner inside and out than when we dropped it off. Thank you Auto Collision Experts!
Had a little fender bender while visiting my mother. I stay about 45 min away therefore, i was a little worried about trying to find someone. Second day was going to go around looking for quotes. Scott whom was the second quote quickly put my mind at ease. Communicated with me thru the whole process, giving me updates. So glad i went here. I highly recommend auto collision. I truely believe. no matter where Im at Ill seek out these guys!!
Outstanding service! Scott is a great person! His team were professional everytime we spoke. He finished my car a few days prior to his original date even with the extent of the damage he did not see at first. However he and his team handled everything quickly and with great quality of work. Lifetime guarantee on service. Hopefully I will never need any auto body work again but if I do I know where Im going
Great service and did everything they promised
Professional work. Very satisfied
Our nice truck was caught in a hail storm and received significant damage. I had to find an honest, professional, and good auto body shop with out my husband since he works on the road. I shopped around and found Auto Collision by far the best with everything I was looking for. They kept me up to date and on time to the day to be completed. I was very surprised how quick and after my husband seen the repair he was amazed how great they did. He was a former auto repair person from another company. I can say this is a great place to go and if I ever need again. I know I can trust them with any job.
The team at A.C.E. sets the bar when it comes to service and expertise. I highly recommend their services!
Scott knows his business and did a fantastic job on my truck. Not only was the work top of the line but the overall cleanliness of it was great! Scott kept in touch with me from start to finish on the repairs which I appreciate. I recommend Auto Collision Experts to all!!
This is a wonderful place to do business. Very professional and informative. I received regular status updates on my vehicle and the job they did on my truck is outstanding! I will definitely recommend them to anyone needing their services. Job well done!
Scott was awesome! He kept us very informed during the repairs and was constantly giving us updates. The process from beginning to end was a breeze. Hopefully we never need collision repairs again, but if we do, we will definitely be back.
Very professional and does excellent work every time!! Was kept up to date the entire time. Will definitely be back!
Great people and environment! Service was exactly what I asked for. Scott and his crew repaired my fender and it looks as if nothin happened to my babe! Scott also helped get my vehicle home safely! Definitely recommend their service!
Great service! Kept me in the loop the entire time! Will be my new go to for any of my vehicle needs!
I brought my car to Auto Collision Experts after it was hit and in desperate need of repairs. I have never been in a position to need extensive repairs to a vehicle and was completely lost about how the process works and how to deal with the insurance company. Let me first say that Brenda was so sweet and professional while explaining how the process works all while reassuring me I was in good hands. After my initial conversation I received a call from Scott who walked me through the entire process and answering any remaining questions I may have had. Throughout the entire process of bringing the car to the shop to picking it up, I was never left wondering what was going on. I received text notifications a few times a week giving me any essential updates as well as calls from Scott letting me know where we were in the process. I highly recommend Auto Collision Experts to any one that is need of having repairs done. They have gone above and beyond to make this a very pleasant experience and will gladly do business with them again in the future.
I hit a deer a couple of months ago that caused a lot of damage to the passenger side of my truck. And just a couple months before that, we had an incident that put a big dent in my bumper. They completely refinished the passenger side of my truck and installed the new bumper for us. And it only took and couple weeks. Not to mention how amazing their work is! We will use them from now on.
Was a very professional business and was friendly environment.. thank you
They were very professional and friendly. They were able to help me get my car fixed and up and going in no time and were even able to get some of the harder to find parts other shops couldn’t. 100/10 service. Definitely recommend :)
They were top notch from the first phone call, to picking up my truck. The they undersold the job and over delivered on performance, fit and finish. The best experience I have ever had with a body shop, ever!They even finished 9 days earlier than projected.Thank you Scott and all of your employees!TL
They helped us every step of the way and kept us informed. Even though my car was a total loss they made sure I was aware of my rights. I hope I never need repairs again but if I do I will be back to see Scott and his team. Thank you again!!!!
They were very good and very professional. Very satified with the outcome.
Auto collision experts are very professional, do quality work and provide updates during the repair process. They aim for perfection and achieve the mark. They will be my go to collision experts if I have another accident for sure.. 10 of 10 on the satisfaction scale. Scott and his staff are stellar.. Thank you all again!!
They did an excellent job
They are hands down the best collision center in Palestine. Scott Lucas will take good care of you and your car.
Scott and his team go above & beyond to give the absolute best quality work and friendliest service. Two thumbs up!I highly recommend! 😁👍
I asked a Facebook Group for a referral on an Auto Repair Shop that could help me fix my bumper. This would be an out of pocket expense, no insurance involvement. A lot of individuals recommended this place and even tagged the Owners wife who reached out to me, set up a time for them to head over to my house, on their day off to take a look at my vehicle. That already showed me great customer service. Did he not only give me an estimate, he gave me several options on how to go about fixing my car, depending on preference on auto parts and saving money. I worked with the Owner Lucas the whole time, Going through step by step of what they will be doing as well as kept his time frame during my two days off so I didnt have to rent a car. He worked with me on drop off and pick up of my vehicle and showed me all the parts he had to replace and explained the reason. Very Profession, Very Nice, and would recommend this place hands down to anyone. Thank you for the service, you guys Rock!!!
Great business! Scott and company did an excellent job. Highly recommended to use them for collision repair!
Nice place nice people
ACE was very professional and they did a really nice job on my truck... thank you
Everything was done so well. From check in, to the daily updates, and check out. Quality job. Quality people. Best repair shop I have been in.
Very pleased with the service we received from the very first interaction. Our truck looks great, very responsive to questions, and completed the work in the timeframe we were given. I would definitely recommend them to anyone!
Scott and staff are amazing and the facility is incredible. Palestine is lucky to have such a quality collision center.
They were very friendly, and PROFESSIONAL SERVICES well done
Very professional and great customer service would recommend them to anyone! I will use them for all of my car needs
My truck looked great! Scott and his crew did an outstanding job.
Very good people went out of there way to keep me informed any way possible very professional
Very good service
Customer service is amazing start to finish. Great people.
The Auto Collision Experts team did a great professional repair job on our Toyota,it looks new again.
They have excellent customer service and do an amazing job!
Great service. Excellent customer service.
Great people, very professional, service was great!
The professionalism, quality, and customer service was superb.
Thank you to Scott with Auto Collision Experts East Tx for fixing my new car! I was devastated to find several scratches on my car after being in town all day, but Scott made my baby look brand new again! Thank you!
Everything was done in a timely manner. Very professional services
Excellent service