Great service. Very helpful. Came out to the car and helped me. Will be back

I went to Autozone first thing this morning and bought two windshield wipers. The gentleman who helped me pick them out. I dont remember his name but he was polite and kind. He did not hesitate when I asked him would he put them on for me. He put them on quickly and with a smile. I will be going back here for my auto part needs!

The store is very well stocked, I found everything I needed.The staff are very friendly and helpful.

Respectful service, orders come in on time.

Will not go back to this store. Went in to find a battery for an RTV young kid tried to help me. Wasnt sure about the posts on the battery I needed so stepped to the back of the store to text my sister and have her send a pic of battery. After a few minutes he apparently didnt see me at the back of the store and yelled out to his fellow employees Where did that old lady go that wanted a battery? I stepped around the corner and said that old lady is right here and will be leaving the store. He wasnt even apologetic, just said oh ok. Very rude! Will use OReilly from now on.

I had a list of unrelated items. This was first visit to this store. Immediately received a friendly greeting and the lady that helped me was on top of everything I needed. She even pointed me to a couple of places that might have the one rare unique item I can not locate. The store was squared away and I was in and out of there fast. I left with a smile. An all around good experience. Kudos to the lady that helped me. I did not get her name.

Fair prices, great selection.

Great store they just need more people on staff. Sometimes it takes a bit to get checkout. But friendly people.

It was ok. The employees were chatting about burger and fries and on a video call while there were several customers waiting to be helped or checked out.

Found the part I needed for my car for MORE than 1/2 less than Palestine Toyota Service Manager quoted me AND THEY PUT IT ON FOR FREE! NOW THATS THE WAY TO RECEIVE & KEEP CUSTOMERS!

There always very helpful and even willing to get there hands dirty

Dont recommend this place they ask you for a state ID to get a code reading on your vehicle and management are a joke

Helpful and friendly

The Service Is Terrible. I have went in the Store at least 6 to 10 times in the last month and every time I have been ignored and had to put my merchandise down and go somewhere else. customer service is at an all time 0

I arrived to the AutoZone in Palestine around 3:30. On the way there, I came to a possible conclusion that a fuse was out. Cigarette lighter and ac adapter went out as I was doing a breathing treatment and charging my phone. We were on our way out of town and specifically came through Palestine JUST to go to AutoZone there. It was out of our way.I went inside and was greeted by a tall handsome man, I can only assume he was a manager because he wasnt in the normal red shirt, he was wearing a grey collared button-up shirt.He said, How can we help you? With a warm smile on his face. I told him, I think a fuse went out, I was wondering if you could help me find out for sure. To my surprise, the tall handsome man proceeded to tell me that he him and another person couldnt because they were fixing to start doing something. Really? Ive been in the service industry for 20 years. Rule number one, if a customer needs help, you stop what your doing and help said customer, but his job was more important than helping me. Which I believe is also his job.He did tell me that the cashier associate may or may not be able to help me but that it would take awhile!Killing it with kindness, he told me good luck and I said Merry Christmas.So, I went out there, it took me 15 minutes to find the fuse box, another 15 minutes to get the fuse out. And I only did because a passerby stopped and asked if I needed help and I said yes. He also said, well of course Ill help a woman on Christmas Eve Eve.The clerk with the red shirt was super nice and showed me which fuse was out. What should have taken 5 minutes took me 40!All in all, I was dumbfounded that the manager guy told me he couldnt help me because he was too busy. If he couldnt because yall dont do that sort of thing, but because HE was busy? No! That is unacceptable! Im not sure that I will EVER go back to AutoZone in Palestine.

The guys are so nice and helpful, polite and patient. Store is clean, well stocked.

Great service do I have to worry about the employees talking on the phone all the time and not taking care of their customers like OReillys

Awesome group of people! Yesterday 2/4 my alternator went out and after having several nice people help me jump my batteries enough to get to the Palestine AutoZone to buy a new Alternator the employees jumped in to help me replace in the parking lot, the tensioner also was busted. After a couple hours I was on my way.I can’t thank them enough for the help solid group of people.

They didnt have what i needed. i had to go to orielys

THANK YOU for your help with my Alternator for my car.

Great, fast service. They had what I needed...RV battery. Thanks for the help.

Best place. A nice young man named Hunter helped me install wipers and headlight. Great customer service. Highly recommend!!

Helpful. Had what I needed. Reasonable prices.

Randy and his crew at AutoZone are amazing. Fast, friendly, and helpful. Wouldnt go anywhere else.

My car was slow starting they helped me out. Checked the battery and that was the problem. Thanks AutoZone!!

Well done customer service was great

Troy helped me out to the max. Thank you yall!!

Didnt have what I needed as usual they can order it but I can order it off Amazon cheaper so if I have to wait on it Amazon is the best route

Juan Molina always gives excellent service! Hes polite and professional. AutoZone needs to hire 3 more just like him!

Today was a good day at Auto Zone! The guy that help me TODAY was great. Usually its not like that for me 🤗

They helped me out of a jam with my battery dying. I was away from home and they were fast, friendly and had excellent customer service. Thank yall so much!!!

Very professional, did not have to wait..nice young man..

Once you get to know which workers know their business youll get good, quality service-and most likely the right part the first time you go. However, there are a few up there that you are guaranteed to leave with a headache and the wrong part (which youll only discover after your vehicle is torn apart and ready for installation of the new part).

Their is always room for improvement but very nice people work here.....

Excellent

Very helpful.

Always fun and informative to go in to AutoZone. They help you no matter what the problem is.

Always recieved help from well informed employees...without a long wait.

Very helpful employees who assisted me with choosing and installing a headlamp.

Very nice people

Very courteous and gave quick service.

Always helpful!

Needed battery Francisco great customer service. Tested Sold installed and out the door.

Jimmy was very rude when I came in today, seemed uninterested in helping me. everyone else today was very nice though!

Great store with even better staff!

They tested my alternator and found that it wasnt charging. I bought a new alternator from them. They didnt check to see if my negative wire was attached properly. Kind story short after $340 all I needed was a terminal connector.

These are wonderful people to help you eden- with large problems. They are able to refer you to someone who can help if it is a matter they cant resolve.

Always has what you need

Bummed that I no longer live couple miles away like back in So Cal. Will be back for more parts for my truck if & when need to buy.

Great place to get car battery checked and replaced.

They usually answer all my questions but sometimes i know a whole lot more than them. they do have the parts I need though and if not, they can get it pretty quick.

Most of the time they have what I need for my truck.

I like the new paint and led options. They all got parts but this place has amazing led options

Helpful too helpful

I have shopped there for 24 years. They have the psrt, or they can get for you in a day. I guess there life time warranty is mostly over

Good job manger Francisco.

Always a great experience considering your only here when something breaks on your car. Prices are very fair and staff is great to work with.

Awesome service.

I can say one thing about AutoZone I did have a problem had to talk to a couple people but it was resolved professionally and handle very well Michael thank you

Good place to get parts fast. If they dont have them them they will have them in the next day.

I didnt have a clue about how to fix this part on my car and the man came and fixed it

Great parts house and customer service

Great service and very helpful

Always super friendly and helpful!

Good help with answering auto question.

Typical parts place chain . They are all pretty similar.

Very helpful with great prices

Got what i needed when others didnt have it in stock

Got in and out great service and people

Always great service!! My favorite auto parts store!!

The blaring Hispanic music was kind of aggravating while I was trying to shop. It sort of felt like I wasnt welcomed being in the store.

Helpful knowledgeable people.

Went to three other places first and got no help. Your guys helped figure out problem and even installed new battery for me.

Very helpful employees.

Good service, nice people.

Had just what I needed. Thanks

Had a couple questions to ask, got my answers and I left .

Couldnt find an oil filter for a 24hp Briggs and Stratton. He didnt seem interested in looking anywhere but his computer. Went across the street to a competitor and was leaving with the filter and other items I needed in no time.

Great service ive

Awesome staff, always helpful

Great customer service

Had the.parts I needed when nobody had them in stock.

They are so lazy I was waiting 30 minutes with no customers

Friendly Helpful Folks

Great service and advise

They have people that speaks more than one language

Knowledge.

Friendly staff!!

Extremely long wait counter help not real helpful

Tried to call but no one answers phone in Palestine tx, 75801

Salesmen not confident in fixing my problems.

They was great

Go there frequently 😊

Nice crew, crappy prices.

Great place

Fast

Great service

Always friendly

Awesome

Good service