Great work, great price, fast service, and top customer service. I had some rust starting to show on my Honda CRV and I wanted to repair it so I could get a few more years out of the vehicle. Palm Bay Collision fixed the rust, did a fantastic job on the paint match, and I was pleasantly surprised to pick up a fully detailed vehicle! I offer my highest recommendations and thanks for a job well done. It was a pleasure to meet and work with their entire staff.
We had an excellent experience getting our collision repair done here. Our car looks like the crash never happened. The staff is very helpful and the owner gets involved to make sure all of your issues are addressed properly. Special thanks to Victoria who kept us informed every step of the way!
Everyone at Palm Bay Collision repair has been very helpful and professional. Got my brakes done today. They really go above and beyond, cleaning the car and they even gave me a ride home! These guys and galls are the best in the district by far, and they surely deserve 5 starsSincerely,Thomas Aceto
Cant tell you how happy I am with the service with Palm Bay Collision. From the moment I walked in and met Ms Billie Jo Bullock. Very fair estimate and as nice of a person, can be. Met the owner as well. Mr Michael Waterman. Who took the time to help me with the process. Would recommend this repair business to any of my friends. Perfect.
I went to 4 other collision repair businesses for collision repair on my Roush Mustang, all declined to take on the work. I was then directed to Palm Bay Collision. Mike was more than happy to get my mustang on the road again. I picked up my car yesterday and was more than pleased with the workmanship done to my car. Thank You Palm Bay Collision and all your staff for the professionalism on handling my car.
Wow, what a breath of fresh air!!. Choosing to have my 2004 Toyota Tundra to have a fresh new paint job at Palm Bay collision Repair was the best decision I made over the rest of choices I had to make. I did my homework and had two other shops to chose from. As soon as I arrived, I was treated like family. the owner Micheal and staff where vey personable and professional right from the start. Micheal introduced me to his staff and gave me a tour of the shop and showed me some of his ongoing jobs that they were working on. The attention to detail and the enthusiasm that his staff had was out of this world. I knew right there that this was the place to have my vehicle painted. This shop demonstrated that they took pride in their work. If you are looking for a place to have any type of body work done right with a personal care, you should swing by Palm Bay Collision Repair. You will not be disappointed. I love my new truck!!!. Thanks Micheal.Sincerely,Steve Gonzalez
They did a great job fixing my car after a unfortunate wreck and kept in contact and reinspected a month later with free wax good place and would recommend 👍🏼
Had my wife take our car in for estimate on this lil chip in our door to 3 different places,palm bay collision being the last one. First 2 companies said 400-600 bucks.Went to Palm Bay collision they did it for free. Got the color code from our Vin and mixed it up and applied it. Looks great from a distance until you get up on it,but I wasnt exactly going for factory finish,more along the lines of stopping further chipping and rusting.I am ABSOLUTELY glad that they were able to help us out and not even charge us,and gave us the little bottle of paint they mixed up.So I dont mind giving them 5 STARS and recommend them if nothing else for the service they provided that they could have charges for,speaks VOLUMES of the character and confidence in their abilities,cause frankly I was gonna do the same if I didnt get a price I was happy with.So Thank you Palm Bay Collision Repair.
They fixed my car after it was rear ended earlier this month. They dealt with the insurance for us, helped arrange everything with the rental car, and over-all went above and beyond. Our car is significantly cleaner inside and out, and looks better than it did before the accident. They have earned my loyalty, and I will definitely be sending my friends and family their way.
Would highly recommend bringing your car in to Palm Bay Collision Repair, for any of your automotive needs. The owner Michael Waterman has an exceptional team. Some of the best customer service ever, all very personable and professional including Vicky, Billie Jo, And Kevin. I brought my car in for some body damage, was given a very reasonable estimate and some of the best quality work I’ve ever had done to any of my vehicles!
I was having a hard time finding anyone to do an oil change on short notice. I explained that I had to make a trip to Jacksonville and didn’t want to do it without having my oil changed first. They were more than happy to accommodate me right away. The entire staff are super friendly and professional. My mechanic, Art, did a great job. The waiting area is huge and great for social distancing. I would go back here anytime I need work on my. I am super happy with them!
Palm Bay Collision consistently goes above and beyond expectation. Accidents are never fun, but Palm Bay Collision’s repair made my truck look brand new again (even better than before the accident). Mike (owner), Vicky, and Billie Jo, and the entire staff were extraordinarily helpful and always kept me informed. My repairs were completed ahead of schedule. I can’t thank them enough for their phenomenal service.
I am super impressed with the professionalism, punctuality, and quality of work performed. I took my car in after being rear ended and they took care of the insurance claim and everything. They went above and beyond to make my car like new and even detailed the interior and exterior.
Excellent repair skills. Regarding my car the painting of the repaired areas were perfectly matched. I dont know how they do that.
The team at Palm Bay Collision Repair is phenomenal! Billy Jo was a tremendous help when my truck was in an accident and needed body work. They are honest and only do high quality repairs. They go above and beyond to help their customers. I highly recommend them!
Mike the owner took time to introduce himself to me when the ladies were busy inside. His quote is reasonable with all the other body shops in the Palm Bay/Melbourne area. He was friendly and honest.
I visited Palm Bay Collision Repair the day before and was given an appointment for work to be done the following day. Upon arrival I was offered a space to sit and relax while my car was being worked on. Management and staff were very courteous and I am pleased to say that I received prompt service. I highly recommend Palm Bay Collision Repair and will do so with my family and friends!
I found Palm Bay Collision Repair through google search and was immediately impressed with them just by reading the reviews! They absolutely strive for nothing but the best customer service and will treat your vehicle like one of their own. I brought them my Toyota Corolla after I was backed into for some front end damage repair. From getting the initial quote to getting my car fixed they were nothing but professional and kept me in the loop with everything going on. Not to mention I got my car back in better than new condition! I absolutely recommend this business to anyone in need of vehicle repairs after an accident!
I went to this place and I dont remember his name but the owner received me and he was very corteous and polite. He told me my car would take two weeks to be fixed and in around ten days it was ready. The job was amazing, like nothing had happened to my SUV. He and Vicky are very welcoming people, I hope I never have to need them again but if I need to fix my car again I will go directly to them first thing.
Kevin, Vicky, Michael and Billy Jo were all knowledgeable and extremely courteous. The staff did an excellent job in repairing my vehicle after I was rear-ended. They handled everything with the insurance company and it was a stress-free process. As an added bonus, my car had been detailed when I picked it up - looked absolutely wonderful. I really appreciate everything that all the employees did to help me, explain to me and alleviate my worries. I would recommend Palm Bay Collision Repair to everyone!
Top notch service! Attention to detail! Mike the owner was able to work something out within my budget to fix a problem on my old car. Check out their work. You cant tell the difference between new and their repairs.
Michael Waterman and his team exceeded my expectations when they repaired the damage to my Highlander. I try to use local businesses and I’m glad I did. Michael walked me through the estimate and steps that would be taken to completely repair the damage. He gave me a couple options to choose from. The body shop was flexible in scheduling the repair. Best of all they did a great job! Even returned the SUV to me looking like new! Shout out to Kevin, Billy Jo and Vicky.
AMAZING. This company really cares for their clients, they went above and beyond to show me their appreciation for my business. They have an awesome staff who is very kind and helpful to their clients. I love the way they treated me and my car :)10/10 recommend!!
I had a dent in the back side of my car, a Lexus, and they fixed it and matched the paint perfectly. Mike, the owner, was so accommodating. He gave me a great price, provided a loaner car, and he detailed car and got rid of sunscreen stains on the drivers seat and most of the blood tiny marks on passenger seat. This is a lease so I didn’t want to spend a lot of money on it so it worked out great. Much better than going to a dealer. Also the car he gave me to drive was a Ford Eco sport that he sells in another business. It was a great value with Apple play and lots of features. Throughout the process I was treated like I was their only customer! So friendly and professional. I highly recommend them.
The owner Mike is one of the nicest man you could meet. Very proudof my old truck now. looks brand new.Leo
Definitely a wonderful Staff and the Owner all very willing to help me out with my damage CX-5 Mazda 2020. Had it back looking like it came off the show room floor. Plus the price was right. I also learned that they do more than just fix wrecks. So I will be bringing all my vehicles there for anything it may need. I thank all of you for your professionalism.
The owner and workers at this establishment were great. Professional service and onetime work. Worth the money and time.
Awesome service! The work was done flawlessly. Highly recommend for any car repairs. Mike the owner, his staff: Kevin, Vicki and BobbyJo were very helpful and answered all my questions. They even took me home and picked me up when I had to leave my car for repairs.
Would like to thank everyone at Palm Bay Collision for the excellent service to my vehicle.Michael Waterman and his office staff provided a smooth, professional experience from start to finish, and the quality of repair performed by James is second to none.Will definitely be returning with any future needs.
Was a great experience! They handled dealing with my insurance and my Lien holder and getting me a rental car! Very nice people and did a great job on my car.
They were friendly and did a professional job. And it was done when they said it would be. Very satisfied.
Had my Ford Focus front end repaired following collision requiring crushed frame straightening and the cut off/replacement of welded front crossmember. After repair, PBC recommended I have alignment checked. Had alignment checked at Gatto Tire who advised that the alignment was spot on original factory specs - no charge! PBC does amazing frame work!
Repair of my car from an accident I was in. They worked with me, & my insurance company in a very timely manner. Also, above & beyond what I expected, they gave me a loaner for about a month while additional parts had to be ordered due to unexpected damage behind the grill. Very friendly, trustworthy & highly recommended by my neighbor who had previously used them.
They are very professional. Very accommodating to what ever we needed. Kept us informed on everything they were doing and how long it will take. They have performed work for us three times and every time exceed our expectations. We will use them for any further work on vehicles that might need.
Incredibly fast, beautiful work, and such a joy to interact with. If I ever need repairs done again Ill definitely be coming here.
Repairs done due to car accident. Very professional, friendly and thorough. Treated like family. Would absolutely recommend this business.
They took great care of my Tundra after a lot of front left damage. Looks as good as new
Palm Bay Collision did a great job on our 14-year-old VW Golf. A fender and bumper were replaced and they even cleaned up the alloys and a headlight lens. Nice staff. Very satisfied.
Great customer service. Very helpful.None of the employees wear face masks.
Mike and Kevin are amazing!! I had my care towed in after a really bad experience with another local body shop. Mike took the time to go over each piece of work that needed to be done to return my 2011 Sienna to its best condition. He answered all of my questions and was upfront fair and honest with the assessment of the work to be completed. Kevin the head mechanic working on my car kept me in the loop on progress and the vehicle i picked up looked and drove beautifully. I cannot thank them and their entire staff enough for making what started as a frustrating and pretty awful experience into one that restored my faith in honest businesses that put people over profit. If you are reading this and need work done on your car give them your business you will NOT be disappointed that you did.
Very nice, professional people. They were very good about keeping me updated on my vehicles progress. They set up the rental car for me, making it hassle free and worked with my insurance company. All I had to do was drop my vehicle off. They are convenient, fast and friendly. I have had no further issues with my vehicle, since bringing it to their shop, and it looks as good as new!
Palm bay collision is a great place if you need auto body work done. The guy Craig is is the best around.
The folks at Palm Bay Collision Repair were very friendly and attentive. Our car was completed ahead of schedule. Id highly recommend this company.
My daughter was in an accident & got several estimates but they were the ones that took the time to explain everything. They took take care of our vehicle like we were their family. We highly recommend them. Excellent work and very friendly.
Great work. The auto body guy Craig is the best one there.
Excellent service. Not only was the damage to my vehicle completely unnoticeable but they really went the extra mile cleaning and detailing my vehicle. It looked like new again. I would highly recommend this business to anyone needing repair work done in the future.
10/10You will not be disappointed getting your vehicle back from PBC, super friendly, always ready to go the extra mile and did I mention their great at what they do. If you got a repair need bring it here and they use OEM parts so you can’t bet that’s......oh and they work with your insurance so everyone is happy.10/10
These folks did a hell of a job on my car!! Definitely recommend this place. Exceptional service. Go see Vicki at Palm Bay Collision repair. Hopefully I wont need them again but if I do I know who to see. Thanks for a great job!!
This repair shop is great. Vicky and Billie Jo are great
I was in a front end collision with my beloved Ford Escape.I got an estimate from another collision place first on recommendation of my insurance company,after that i got a call from my insurance company telling me my car was not worth fixing and they were going to total it. I was devastated,so i called Palm Bay Collision and talked with Micheal Waterman and he told me he would talk with insurance company and take care of everything. He is a miracle worker. He was given the opportunity to repair damage and i could pay a reasonable price on my own. The car looks better now than before the accident.He even took the time and effort to clean and Buff out my car,made it look brand new.Micheal and Vicki kept me informed on everything they even set up my rental car for me,all I had to do is drop it off.Great Service and very friendly staff, I knew that I came to the right place. Thank you for all you do.
This business is exceptional. From the professional appearance of the building to the friendly people you meet inside, you know from the get-go that you have come to the right place.The price was fair and attention to detail was excellent. The repair truly exceeded our expectations. What more could one ask for.
PalmBay Collision repaired my Buick Enclave after an accident I was in.It took a little longer then expected but turned out beautifully and the job was done right!!!They worked with me on the price as I did not have full coverage on my vehicle.Very impressed with the work they did!Thank you so much guys!!!
I was rear-ended in my brand new (to me) Toyota Tacoma, exactly 4 weeks after I got it. The impact to the tow hitch bent the frame. The insurance company for the at fault party was fierce to total my Tacoma, which was in like new condition inside and out when I got it. I checked with all the big auto repair names in Central Florida, but the quotes that I got all pointed to my vehicle being totaled. Someone told me to talk to Michael Waterman at Palm Bay Collision. That suggestion resulted in not just close to the best customer service experience that I can remember - especially given the complexity of the service - but it was also a top notch financial decision. On the phone, Michael walked me through the repair process, and invited me to his shop to meet the team who would be working on my vehicle. Michael sourced a new frame from Toyota for my vehicle, and when it arrived, kept me updated with photos of the repair work as it progressed. Michael not only saved my vehicle from the awful financial outcome of being totaled, but turned it out in better than pre-accident condition, given the brand new frame. I recommend Michael Waterman and the Palm Bay Collision team unreservedly. Six stars! Thank you Michael.
The side of my car was backed in to and a whole door needed to be replaced. I went to a couple of repair assessments and Palm Bay Collision Repair were the friendliest, most professional, and most thorough. They were able to find a discounted door to replace mine and were able to match the color of my car perfectly! The work was excellent and I was very impressed.I highly recommend going here for any collision repair!
Mike and the crew at Palm Bay Collision Repair get a five star review from me, if I could give a ten I would, I took a new primed bumper cover to them for painting they did a fantastic job !! the price was defiantly reasonable and the work quality is excellent. Thank You !!
Very professional. Accurate in time to fix my sons car and the cost. Ive never had to deal with car repair and insurance claim before they made it very easy and my sons car came out looking great. I think they even detailed the inside. Above and beyond. Thank you all very much
Palm Bay Collision Repair is by far the best body shop that I have ever dealt with!The owner, Michael, was very helpful from the repair estimate to the completed job. He made certain the paint repairs were made so well that it is impossible to tell that anything had been done to the vehicle.Perfect color match.Kevin and the rest of the staff were very personable and helpful! Thank you to all of them.I will never deal with any other auto body shop!
Wonderful owner and staff. Highly recommend!!!
Absolutely amazing service great job fixing my Camry they even cleaned the inside and outside of my car I would highly recommend this body shopFelicia Bailey
Outstanding customer service!!! I felt so welcomed every time I came in, they made sure all my needs were met and that I left happy:) my car looks brand new, they did such a great job. Will recommend to everyone I know!!!
Mike over at Palm Bay collision repair hooked me up with an amazing repair. I got in a little accident on 95 on the way home to VA and he took me in the next day and fixed me all up and even gave me a place to stay and food while waiting on the car to be fixed. Him and his team did a extraordinary job on the car and fixed it all up in time for me to get back home for the 4th of July. Thank you again Mike.Cheers, Luke Churchill (Winstons great x20 grandson)
Recently had some work done at Palm Bay Collision Repair and they were very friendly and helpful. They provide extremely high quality work. 10/10 Highly recommend.
I had the privilege of taking my 2013 Volkswagen Jetta in for repairs after searching for a wholesome and quality body shop.I found it here.Not only was the professional but the but they were courteous but they were compassionate.Miss Vicki worked very patiently with my insurance company and the owner gave me his personal satisfaction and they delivered.It was indeed an awesome pleasure having a fine group of individuals I had the pleasure of doing business with.My Jetta looks better than it did the day I bought it. Halcyon E.Bloomer
I am very happy with the body shop and the work they did fixing, cleaning up/detail work on my truck. They put a lot of extra effort into making I was satisfied. The staff is extremely friendly and personable. They also dropped me off and brought my car to me, and over the weekend. Overall a great experience with friendly folks!
Everyone was very friendly, professional, and willing to help. The owner, Michael, was willing to meet my needs. He met with me on a Saturday to drop off my car and he even drove me to car rental company. They do quality work here and even do an excellent detail. This body shop is by far the best body shop around. I would recommend to anyone needing body work on their vehicle.
These folks are wonderful...top notch work and good prices..i highly recommend them...
I was very impressed with the quality and professionalism of the repair to my truck. I went almost four weeks without my truck. It was very hard not having it for that long, but the end result was worth the wait. The staff was always very helpful and always answered all my calls and questions in a timely manner. I have no complaints about my experience with Palm Bay Collision, and would recommend this shop to all my family, and friends. overall I rate them a five star!!
Excellent work and great customer service.Highly recommended, satisfaction guaranty.
Palm Bay Collin was great! They fixed my truck within just a few days and I was extremely pleased with their hard work. They did a beautiful job recovering my truck after an accident and they also detailed my vehicle to look brand new. Highly recommend!
Kevin and the entire staff were professional and friendly. The workmanship was exceptional and done on the date they said. Great shop. Thank you.
Palm Bay Collision Repair has professional front end staff, and the body/paint team did a fantastic job on our vehicle. We couldn’t be more pleased with the work and the value. Keep in mind that job time estimates don’t include weekends.
Mike and Julia were great and very accommodating in getting my F-150 repaired from an accident a month ago. All the staff there were polite and Mike showed me their shop and capabilities and clearly explained what work was going to be done to restore my vehicle. My truck came out of their shop looking better than it did before the accident. Hopefully I dont need collision repair in the future, but if I do Id be happy to give Palm Bay Collision my business.
Called to inquire about repairing my back bumper which was rear-ended in a car accident. I spoke to Julie who was friendly, knowledgeable, helpful, and courteous. I also spoke to the owner of the shop who was much more of the same. He made us feel right at home and kept us updated along the way. The car was ready when promised and the work was professionally done and looked amazing. Couldnt be happier. I would recommend them to anyone who needs auto body work without the hassle. If I could rate higher than a 5 I would.
If you’re looking for a professional collision repair company, look no further! I was kindly greeted and welcomed as if they already knew me. They carefully explained the entire process of repairing my SUV, and took care of everything the insurance company needed. Mike and his team provide an OUTSTANDING service and I highly recommend them. They also provide a discount to veterans…I really wouldn’t bother looking anywhere else!!
Great staff kevin was great gave a fair estimate for my repair
Doing business at Palm Bay collision was an absolute wonderful experience! Everyone there was such a delight, very helpful and on top of things! The owner called me himself and asked me to come in and talk to him about what I needed done and not only did he bring the cost down but he also did a lot of extra things to make me more happier with my car all the way around. To top it off they also buffed my headlights and detailed my car (and it was a hot mess) they even clean out my trunk which was destroyed after I got a flat and the guy who put my spare on tore it apart! They will be now my go to people and I highly recommend them to anyone!!
Hands down the greatest! Nobody compares. Ive been dealing with buying/selling/fixing cars my whole life. Mike and the rest of the staff did a great job. My car looked as if it just drove off the lot. They were thorough and gave me the best price available. There arent enough positive words
We were fortunate enough to end up here after our vehicle was in an accident. The whole experience was amazing the customer service is outstanding they do beautiful work for extremely fair pricing!!!! We were so impressed that we brought our second vehicle in to be repainted and plan on bringing my husbands project car here for future body work! We will never anywhere else for our future body and repair work !!! Do your self a favor and call Palm Bay Collision they will take excellent care of you !!!!!
Excellent work! Made my vehicle look like new. Reasonably priced. Vehicle was done when they said it would be done. Great staff! Highly recommend.
This place is fantastic! My car was hit in a parking lot and damaged and these guys fixed it up at a super fair price and I can’t even tell there was ever a scratch. Their auto detailing service is also outstanding and well worth it. Owner was very personable and helped me get back to my busy life as soon as possible. I’m never going anywhere else for my car.
Palm Bay collision Repair does excellent work. Friendly people in the office just a all around pleasure having my truck at there shop. They told me it would be 3 days on my truck and i had my truck back in 3 days. they even cleaned it so when i picked it up it was all clean. I would recommend them for anybody who needs any body work done on there Vehicle
Major front end repair 2017 Chevy Colorado. Michael and stall all quality caring people with far above average attention to detail. Truck looks better than the day purchased new. Second repair job at this5 Star shop.
Really wonderful, friendly staff. It was always easy to get in touch with the staff and they made coordinating with insurance and the rental car company very easy. The repairs turned out great and they would be my first choice for any future repairs. Great experience, I highly recommend them.
Mike was very courteous and helpful he took our vehicle right away and started working on it. I’ve never found a body shop that was so polite and eager to help at great prices and great service.
Had a great experience with these guys, one of my roommates backed up into my car, and my drivers door was replaced. Job looks flawless. They did a superb job dealing with the insurance company, as I couldnt stand to listen to them nickel and dime me for rental reimbursements. They also did a complimentary detail afterwards. Im no professional by any means, I wash and wax my car every week, and they really made it look like I drove it off the dealers lot. Thanks again! Would definitely recommend, and will come back (hopefully I wont have to again 😂)
I took my car to this shop after being the victim of a hit n run. Honestly the all 5 star reviews seemed to good to be true. There were a few misunderstandings during the process, but with the constant contact of Mike and Julia everything was able to be resolved. I am most impressed with the genuine concern shown by Mike and his staff. I have never seen the owner of anything, be so willing to go above and beyond to make sure a customer was made happy.
Absolute professionalism. Mike handled my repair perfect to the t. Julia was so nice and informative, and most importantly, my car looks amazing. I had a rear bumper cover painted and replaced, and it just looks fantastic!
This is the best car collision repair shop I have ever visited. Everyone I came into contact with was super nice. They were very accommodating and were several days early completion the repair on my Ram 2500 truck. Mike and his complete staff went out of there way to make my truck look brand new and saved me a few bucks.The truck looks better than new inside and out.Thank you Mike and your team.If you are looking for a great collision repair shop - look no where other than Palm Bay Collision Repair.Bo and Kathy IveyPalm Bay
We are very Happy with the work done the timely manor and the very Professional Service. We will only Refer this shop for any collision needs.
My car looks fantastic. They did a great job.
Billie Jo was the best!
Mike and Tracy went above and beyond to make sure I was a satisfied customer. My car finally looks beautiful again! ❤️ Thank you for everything!!!
They did an amazing job. They went above and beyond, helping us with our insurance company and fixing items for that they found even after insurance had paid. They were easy to work with and I would recommend them to anyone out there in need of car repair.
Mr Michael and Ms Vicki were very helpful and respectful. I came in not even with my car and they gave me a great deal and really sat down with me worked with me
I have to say that the quality of the work done on my car is beyond belief!!! I had to have a new door, front bumper, and headlight put on. The day I walked in, I was made to feel very welcome. The owner and his staff are very friendly and knowledgeable. I also needed help with my insurance company and they offered to help. Not only is the body work beautiful, but the detailing and is much more than I ever expected. I recommend them HIGHLY!! Thank you so much.
Took my car here after a small car accident and they took care of me. Absolutely great job with everything they do here. 10/10 recommend.