Such an epic experience! I went to the shop looking to get new free-diving gear for work. I had a lot of questions so I walked up to the front counter. Both team members asked if they could assist in anyway, so I started talking to Anai about what I was looking for. She came around the counter and walked throughout the store with me. She pulled products from the shelves for me try on, compared prices and quality, all with a solid smile and good vibes. I picked her brain for over an hour on countless products, and she was just as patient, kind and welcoming as the minute I walked through the doors. She was extremely knowledgeable on every single thing I asked about, and was able to offer personal experience with some of the items; which was even more helpful! At checkout, she was able to give me a discount because the store was offering some promotions at the time; this was very kind because I didnt know about the promotions so she could have just charged the full amount. Not only did we talk about the gear I was checking out, we were able to converse about what I do for work and other things! It was the best customer experience Ive ever had, ever! *side-note* the gear is absolutely immaculate and I couldnt be any happier with it! Thank you so so much Anai!!

Great experience after great experience. Each time I have been into the west Palm Divers Direct over the last two years I have been here I have had exceptional help. The people that work here are enthusiastic and helpful. I recently moved to Florida and have had to purchase and or update all of my gear from tanks to regs to computers. Each time I have had someone help me to find the best gear within my budget. The last item was a custom order speargun that the manager (Jared) called the company for me and even had one of his guys go pick it up from the local builder for me. Great job guys.

Good prices and nice people. Beware of tank-fills however. Last lobster season they changed their policy and wouldnt fill any of my tanks because they were over 10 years old even though all of them had current VIP/Hydro.

Went to buy a wetsuit and their inventory was huge. I found a couple nice wetsuits and ended up buying one. There was a guy who helped me at the beginning find the one original one I was looking for. I ended up buying booties and gloves as I went with the cheaper wetsuit.Overall a great experience and huge inventory.

The service is outstanding. We went in there for a few minor things and couldnt have received better service. The selection is pretty good too.

I love the selection and prices, and the service, as well.The only thing that bothers me is that I have been doing business with the shop for a year and it seems that none of the employes that were there a year ago still work in the store. That is about 10 people. Is it typical of the industry, Florida, or this store? I like personal professional relationships with those I deal with, especially in life support equipment.This review sounds too critical, but shouldnt be taken that way. I still do business with them and gave them a deserved 4 stars.

Once again, had a great experience visiting your location. We had time to kill between a BHB dive and night dive. So where is a better place to kill some time but Divers Direct. As usual, the staff was very friendly and helpful when we were looking for certain items or just asking random questions on different items.

Everyone in the store was very helpful. A great selection and prices. Military discount too!

John was really helpful! Fixed my airsource and didnt even charge me. Crazy. You dont see that kind of service very often these days.

Great place to shop for diving gear! Just right off 95 and easy to find.

Very nice store, nice and helpful people. I have been a repeat customer. It should be in WPB rather than North Lake though its far for me..

HUGE selection and great prices. Best gear shop in West Palm

Worst customer service ive ever recieved. These two employees rather converse between themselves than properly assess my question

Lost a piece to my mask and the girl was very helpful to replace it

By far the worst dive shop in the area...called them to make sure they could fill some tanks for me because it was getting late...called at 540 pm said I would be there in 20 mins.....no problem we can do it.....get there at 605, unload 8 tanks and walk in the door with them....oh sorry we dont fill tanks an hour before close...but I called to make sure and you said no problem.....well nope sorry...AVOID THIS SHOP AT ALL COST!!!!Went down the street to force e scuba...they are more than willing to take my business....I will never go to a divers direct again.....support local shops

Store has a really good selection with great customer service,

Great and the staff members are always helpful.

They are the best dive shop around locally and throughout the state of Florida...They will have everything you need for your snorkeling and diving needs...

I love divers direct

Very helpful