I purchased one of the first Maverick pickups in Palm Coast from Palm Coast Ford. I couldnt be happier with the vehicle, it has exceeded every expectation that I had. The sales team, Joe and Larry, were exceptional and made the process an enjoyable one which as you know is not common. I would highly recommend any one looking for a new Ford to check out Palm Coast Ford!

Just purchased a new car at Palm Coast Ford on 10/29/21. Everything went very smooth. Traded in an Escape and purchased a new Escape. This is the fourth car I have purchased from Palm Coast Ford and have not had any problems. Everyone was very professional and very helpful. I would recommend Palm Coast Ford for purchasing and servicing a vehicle.

Just so very impressed with the professionalism and integrity of your establishment. Garrett was an absolute professional to work with. In the past, Ive always gotten anxiety and absolutely hated to enter a dealership. He made this experience very easy and enjoyable. I left the dealership with my very first brand new vehicle ever! I couldnt be happier.

I went in yesterday looking for an explorer. I really didnt think I would be able to get the vehicle I feel in love with, at the price I needed it to be. Well let me tell ya, Michael Barnes and Larry were nothing short of AMAZING at working with me and making it happen. They were very patient with me and attentive in listening to what I needed to happen. Job well done fellas! I am a VERY satisfied customer!

Very helpful I was treated with respect made a good deal. The only thing that took so long was me making up my mind.

I had an excellent experience for my 30,000 mile checkup! I arrived a few minutes early for my appointment. I was greeted by Jesus right away. He was extremely helpful, polite, and friendly. He explained suggestions for service besides oil change. I accepted all his suggestions. Pricing was very reasonable!All employees were friendly and greeted me with a smile. I was extremely satisfied with my service visit. I definitely recommend Palm Coast Ford!

I’ve needed a new car for years and decided it was finally time. I was extremely pleased with Palm Coast Ford. They were nothing short of helpful and kind the whole process. Conor helped get me into exactly what I needed, and I felt well taken care of from start to finish. Not once did I feel pressured or taken advantage of, like I have at other dealerships. Instead I felt listened to, and he made the entire experience very comfortable and easy. I highly recommend you check this place out if you’re looking for a new ride!

Palm Coast Ford listened to what my needs were in a vehicle. They kept my payments within the range I could afford. They were generous with what they gave me for my trade in! From management to sales team to finance- every person there treated me as a valued customer! My first experience with the service department was excellent. Im glad I purchased my Flex from Palm Coast Ford! They are the only dealership I will recommend from now on!

I cant say enough about Jim and the staff at Palm Coast Ford. No pressure, THEY GIVE YOU THEIR BEST PRICE off the bat so no haggling, Amazing service, friendly personnel who accommodate your every need (open doors, snacks, drinks, escort to the restroom, water cooler) Finance is quick and easy. Everything is laid out and explained, no hidden agenda. No judgement! Whether you buy new or used you get first class service from the time you enter the lot! I highly recommend and will be a life long client.

My young grandson and his wife saved their money, planned and finally got to take a much anticipated and deserved vacation to Florida. They both work, take care of business and their baby daughter and have recently started going to church. He said, “ to get right with God.” I believe he is sincere in his motives and I’ve been very pleased with his new direction. On the last day of his Florida vacation his car broke down and so they had to have it towed to a shop that “fixed” it for their last $800 only to find out later that it was the transmission that needed replaced and not whatever Dishonest John fixed. Feeling completely lost they went to a local car dealership and asked about just buying a new one since they didn’t have any more money to fix the old one and thought a payment plan might be their only option to get home. The owner of the dealership asked them to drive a nice used one and see what they thought if it. They liked it and sat down to make a deal. The owner asked him if he believed in God to which he answered “Of course .” The owner handed him the keys and told him it was a gift from God, not him and all that he asked was for them to stay in church and continue on the right path. Hearing about this young couple stranded so far away from home the rest of the people at the dealership pitched in together to give them enough cash for a comfortable drive home. This story helped to renew my faith in mankind and the old saying, “The Lord surely does work in mysterious ways.” Now isn’t that just the best “feel good story of the year? I am the young man’s grandmother and had he called me I would have sent him the money to get his car fixed but he would have completely missed this wonderful life lesson in grace and compassion. I may not have retold this transaction completely accurately but enough so to know that you are one heck of a decent human being. Thank you. 🥰

My experience at Palm Coast Ford was fantastic the salesperson was quick at getting me into a car that I really liked and the process was very quick indeed on getting me financed and getting me into my new car I am very pleased with this dealership and I recommend anybody that needs a new vehicle to try this dealership out and give them a shot. I wish you all the best and thank you Palm Coast Ford

Most terrible experience from a vehicle service center of my life. I had a 10:30am appointment for brake inspections and tire inspections for possible replacement of pads and tires. I went home and waited until 2:30pm without a single call from the dealership, until ultimately, I called them to see the status of my truck. I was advised they would have someone call me back. 1/2 hour later I was told it had just gotten into the bay to get looked at ( approximately 4 hours just to get into the bay)....unacceptable. What is the point of getting an appointment. Then, I was called back with what needed to be done on the vehicle. Price was outrageous for brake job plus 4 tires....quoted nearly $1400 dollars. I ultimately decided to just get brakes done and not the tires. I was called back and advised they wouldnt have my vehicle done until tomorrow at 10am....Wow this is now very upsetting to me and my family as we only have one vehicle. At that point my wife and I were beside ourselves and advised for Ford to stop working on the vehicle and I will pick it up shortly. I was advised that they had already replaced the pads but didnt resurface the rotors yet so they would have to charge for the pads. I dont understand why pads would already be on before the rotor was even resurfaced but I digress. I agreed to have then hold it overnight but I wanted it done first thing in the morning. It was done but now I have some engine noise that wasnt there before I dropped off my truck and am having another service department look into it. You have lost a customer Palm Coast Ford. I will never return to your dealership for any service or future purchases. Very disappointing. As Im writing this I just got a call regarding the engine noise which was diagnosed as the entire air filter assembly not being put back together. Wow. This will cost me 75 dollars. Thanks so much Palm Coast Ford.

I am happy with my purchase of a 2021 Ford Explorer Limited Hybrid. My sale team was Garrett and Chris. I drove from Middleburg to Palm Coast over 80 miles just to buy this SUV from the team. Both of them went over and above to get the SUV I wanted. The whole process was very smooth. When I buy my next SUV I want the same team to assist me. If you need a Ford see Chris and Garrett. The dealership also has free lifetime warranty and free lifetime oil changes. What a deal!!

Great people. Always have been for all the years I have been going there. Coffee is good also. But where was the donuts. Haha.

I had a known bad transmission issue and had my car 2003 MACH 1 towed to the dealership. They actually pulled my transmission and inspected it and said clutch and flywheel and throughout bearing were all fine. Then they put it all back together and drove it and said it is working as expected. Then they said all of the work is free of charge. I had the car towed back to my home and they did not hang the rear exhaust. I then sent car to A Plus Transmission in Debary and they found that all the components clutch, flywheel, throughout bearing were severely damaged and repaired all of it and car runs like new . I definitely would not recommend Palm Coat Ford to anyone.

I bring my car for a recall and the service was quick, they verified my car and gave me recommendations of what need replacement. The customer service is awesome.

They did a good job of fixing my F150. The only problem was I brought it to them in the morning and was told it would be ready that evening. 2 1/2 days later it was ready. I called the service manager and left a message but he never returned my call. Service techs were great, service manager could use a course in customer service .

Amazing. It was done quickly and efficiently. Everyone was very nice. Jesus was amazing.

Good dealership. Great sales staff. Very accommodating. Not pushy!

I was overdue for a new car and now Im a new owner of a Mustang Mach-E! The staff was very helpful, especially Michael Barnes, who took the time to test drive it and answer any questions we had. Already people are asking me what car it is and where I got it!

Great experience in buying our used truck! Friendly and kind staff, no hassle, no pressure buying. We were able to purchase a quality used truck with all the towing capabilities and features we need at a fair price. Our salesman, Mike, went above and beyond in the process of our purchase. We would definitely recommend Palm Coast Ford when considering a new or used vehicle. Buy Local!

Thank you to the entire staff at Palm Coast Ford for making the purchase of my new 2020 Ford F-150 a great experience. A special thanks to Chris Dunn for going above and beyond with all his attention to detail when making my purchase. I know there are a lot of Ford dealerships in Florida, but I drove2 1/2 hours from my home to Palm Coast Ford for the best price, service and professionalism that you will find anywhere else in the state.

We were pleased to have Chris Dunn, helping us every step of the way, in purchasing a vehicle from Palm Coast Ford. The knowledge he has of his products is fantastic. He stayed on top of every question we came up with and even more so on giving us insight of the many features available in each vehicle we looked at. We were very pleased with his assistance.

Just purchased a 2nd home in Florida. Was 1000 miles away from home and Palm Coast Ford helped me when my 2020 / 14K mile Explorer when haywire. I called on Monday, got a service appointment for Thursday and had my car back in perfect working order by Friday afternoon.

I was impressed of the amazing feeling this location has. Good people and astonish service. They had support me in any step during the purchase of my car. I suggest to anyone to stop by if you are looking for a car. Thank Sean& Michael

Everyone was friendly and helpful. They kept me posted on what they were doing and how long it would take.

Had a 8:00 am appointment for oil change and tire rotation. One plus for the customer at this dealership, fast lane service bays are visible while car is being serviced. Vehicle did not get into bay until 8:45, well ok. I watched the tech service car the entire time. He was ready to pull car out and I approached him-never were the tires rotated. I asked if this could be done-he advised he needed to speak to the service advisor. Tech returns back to my vehicle and completes tire rotation. Never was the tire PSI checked. I approached the service advisor and informed him tire pressure was never checked and he replied the techs check tire pressure when car is first pulled in bay. I watched entire time, this was never done. I was told car could return to tech for tire PSI check, I declined. I was not waiting any longer. Note: I worked in a dealer service department for 20 years as both an writer and service manager-dont pull this stunt on your customers!!

I liked the facility and everyone was friendly and knowledgeable. They had just the car we wanted with all the safety features you could ask for and free lifetime oil changes.This is the most advanced vehicle I have ever driven. It almost drives itself with the Intelligent Adaptive Cruise Control. We were taken on a test drive where Chris showed us all the car could do. AmazingThe new car manager, finance manager and sales associates were all great people to be around. I would recommend Palm Coast Ford to anyone.

Chris Dunn and everyone at Palm Coast Ford were great. This has been one of the best car buying experiences I have had in quite a while.

I placed an order for a Bronco Sport Badlands with Palm Coast Ford on April 5th with MSRP of $37,795 and with written agreement to purchase with the XPlan pricing.Six months later I was informed my vehicle was ready and after test driving it they told me they would not honor the XPlan agreement and the purchase price of the vehicle was $45,340 due to a $6895 market adjustment.I wish someone had warned me before I placed my trust in them.

MY SERVICE WITH PALM COAST FORD HAS ALWAYS BEEN SUPERIOUR. ON THIS RARE OCCASION, BOTH OF MY FORD PRODUCTS EXPERIENCED BATTERY SHUT-DOWNS. BOTH WERE TOWED TO THE DEALERSHIP ALMOST ONE BEHOIND THE OTHER. THE SERVICE DEPARTMENT, WITHIN A FEW MINUTES, HAD MY TAURUS BATTERY REPLACED, ALLOWING ME TO HAVE A VEHICLE TO USE. THIS WAS REMARKABLE BECAUSE THE DEALERSHIP DID NOT HAVE A LONER AVAILABLE AND THE ONLY VEHICLE AVAILABLE THROUGH THE RENTAL SERVICE IN MY AREA WAS A F150 FORD PICKUPL MY WIFE AND I ARE IN OUR 80S; NEED I SAY MORRE!! THE OTHER VEHICLE I OWN IS A HYBRID, SO THEY KEPT THE VEHICLE OVERNIGHT TO FULLY CHECK IT OUT. FORTUNATELY, IT TOO HAD EXPERIENCED BATTERY DEATH WHICH THEY REPLACED. I CANNOT GIVE HIGH ENOUGH CREDITS TO MIKE AND CHRISTINE FOR THEIR ASSISTANCE IN THIS TRYING TIME!. ARLIE JOHNSON

Alex handled my sale over the phone,with in the hour my sale was completed,I will highly recommend Alex,thank you so much for everything you done...

It’s such a pleasure to work with our Service Advisor, Christen Santa Maria. She is knowledgeable, patient and very pleasant. She takes the time to listen and makes sure we are satisfied. THANK YOU!

I cannot stress how far away you should stay from Palm Coast Ford and their service department. We dropped a car off in January on a insurance claim. I waited a week for an open appointment only for the car to sit untouched In the lot for 3 weeks. Christen our service “professional” was extremely unprofessional, rude and never returned phone calls. We continuously caught her in lies and her only reasoning was that obviously my husband, myself and our insurance provider were all lying to each other. We called dozens of times and no one knew what was going on and our multiple requests to speak to the owner went unanswered. The service manager never gave us a straight answer. Parts were ordered 6 weeks after the car was dropped off. The car was at the dealership for almost 3 months and it’s still NOT completed. Parts were not ordered until the last minute. We were threatened to pick up our unfinished car so they could receive their loaner back because it was “drive-able.” We picked the car up to realize we were charged for things not completed on the car. 3 phone calls to the dealership and a trip up their to speak to a manager and we still don’t have a answer or a refund.

Had my regular oil change, done within an hours time and I was treated with professionalism and kindness.

Great folks to do business with. Very helpful, made the car purchase process easy. Ask for sales rep Mr. Rabbat, he will insure you receive the best service. The manager Larry, is helpful and also ensures your business is completed to your satisfaction.

I dropped my car off for a rear brake recall which I was told would only take a couple of hours. They had my car for 4 DAYS. I had to find rides and borrow my boyfriends car just to get to work as they kept finding more and more things wrong with my car that absolutely needed to be fixed or they couldnt perform the recall. After the bill wouldve been over $300 I said forget the whole thing, then they said it would only be $200. Fine, I just needed my car back. I pick it up and think its weird the kid has the driver window down in the rain but whatever. I drive home only to find out I cannot get out of my car! The inside door handle is now loose and doesnt feel like it is connected to anything. I had to put down the window just to open it from the outside to get out. It was 100% NOT BROKEN when I dropped it off and I NEVER had an issue with the door before. I called them and left messages 3x to get it fixed but no one called me back. Melissa was the only helpful one who responded when I texted her. She referred me to their corporate # and corporate customer service said this was ridiculous and they would call me back. I never received that call back even after following up with them a 2nd time.. meanwhile Palm Coast Ford told me it would be about $200 to fix the door and that their mechanic said it was broken when he worked in my brakes. This just isnt true. I have never been more insulted by a company who flat out refused to rectify a problem that someone at their facility created. Not to mention I then had to dive out of state 2 days after getting my car back with a front door that also doesnt lock from the outside. And on top of this they wanted me to pay to fix the handle that they had broken. I waited to write this review to calm down about the whole thing but I can still confidently say I will NEVER return to Palm Coast Ford for any type of service.

No hassle easy to deal with. Recommend Jim Jeffries in sales.

Service my car there and never had issues good staff and always A+++ service.

Ive visited the service department here twice and both times were very good experiences. Thankfully they appear to run a good, professional operation here.

Mason Lowe & Chris Dunn were very helpful and friendly. I know they are car salesman, but they were not super pushy or anything. We could come and go as we please. We also got a great deal on our vehicle.Id definitely recommend this location to anyone looking for a New/Used vehicle! 🚙Ask for either Mason or Chris.

Knowledgeable and kinda curtious I had to talk to 4different people about getting a spare tire and jack for our new mustang but kinda of a hassle though someone did sign a slip promising one when the items become available

Theyre wonderfully nice people and great place

Very good customer service! Hope this willHelp recovery from disaster.

Very friendly, no pressure at all... Large stock of vehicles...My kind of dealer.

They went out of their way to help my son with a car. Very easy to deal with

My appointment was handled professionally and quickly.

Love the lifetime oil changes.

Great service and welcome smile.

Great experience from the moment we walked in. Pete and Sean thanks for the service with a smile!

Great service. Chris our sales person was very friendly and eager, but not pushy, to help us with what we wanted. We walked out with what we we looking for at a reasonable price.As for the COVID precautions, ON SPOT! Felt very safe at all times.Paperwork went smoothly. The sales manager did not try to be pushy on the extended warranty, but definitely explained it well and let us know all the options that were available to us and why they are recommended in a professional way.Will go back for sure.

From start to finish, I was made to feel welcomed and treated very professionally. Michael and everyone else that I encountered were incredibly nice. The experience was so pleasant that my daughter is planning her trip to buy her first car in a few months. Thank you guys for all your help with getting me in my new vehicle!

Palm Coast Ford did right by me when I had to get my second FOB programmed for my 2021 Mach E......nominal charge for that ($65) and was done in under 45 minutes.Josh in service was tremendous to deal with- highly recommend him to anyone.

We had an amazing experience purchasing our 4th vehicle at Palm Coast Ford last night. Our wonderful sales rep is Alex along with Anthony helped find a great car. Sean in financing was so helpful in getting us the best interest rate on a beautiful Fusion! Everyone involved in the process, including Kristin in Service, was so friendly and very helpful. I cant thank them enough for their assistance. Highly recommend Palm Coast Ford!!

Great customer service. Still wont trade in my BMW LOL

Very pleasant to work with. Prompt turnaround and provided a good value vehicle for my budget. Would return to purchase again.

We had the best experience buying our 2021 Bronco Outlander Sport at Palm Coast Ford. Reggie our salesman was very kind, compassionate and helped us get into our dream vehicle. The team at Palm Coast Ford is absolutely amazing and I highly recommend going there for your next vehicle purchase!

Went yesterday to get the oil change and of course they called to say we needed to change the engine air filter and the cabin air filter so we said to go ahead and change them. Well when we went there, there was nothing I mean nothing wrong with the A/C but when leaving the next morning, I turned the blower up to full blast and there was a really loud noise coming from the A C so we called them and the guy who worked on it said, something may have fallen behind the filter. So he said, bring it back and Ill get it in to look at it.Well today I took it back and of course the guy who worked on it was off today so another guy took it back to check it out.He comes out and says, That wasnt the problem and it was probably a bearing going out in the blower.So now here we go, another appointment to mess up my day, and take it in to probably tell me its going to cost $200.00 to fix it.Im so sick of PC Ford even though we get free oil change. I may just skip taking it back on Friday just because I kinda know what they are going to say.

I brought my vehicle in Feb 23,2021 about 9am for an oil change and tire rotation and I asked them to also fix the back door that will not lock. At the end of the day about 5pm they called to tell me I could pick up my car but they had to order a part for the door. They called me to bring it in on March 10 at 9am I did and at the end of the day I was given the same story as before and told to wait for the call to bring it back by the 24 I get an email saying they closed the file on it. Of course I called them and was rold my tech would call back but didnt. So I called Ford Company the next day and suddenly I get a call from the tech and made an appointment for the 31. I brought it in and they give me a new story that the original tech is no longer there and they are unable to fix it because they need to start all over diagnosing it. I let them keep all the next day and still have to wait 5-7 business days to get part to fix it. I never waited 8 hours for an oil change before in my life. We will see if they actually get this done soon.Now with Melissa on the job things went much better. On April 10 2021 Melissa called and said she part is in and she would call back for appointment with loaner car. On Thursdat April 15 she called back and also had a loaner car. They managed to get it done quickly then. I brought it in at lunch time and got called saying it was done around 5. They really dont like to give out loaner cars. When my warranty ends so does my business at this dealership!

Very friendly, Willing to work with customer when it comes to all aspects of buying a car. sales person was knowledgeable, and went out of his way to make sure I understood all aspects of the deal and all functions of the SUV that I purchased. Great post sale benefits, oil changes and car washes provided, ect.. Would recommend Palm Coast Ford to all.

Palm Coast Ford quickly analyzed my problem and resolved it quickly resulting in minimum cost to me. I am a satisfied customer.

When i went for an oil change I asked about getting a new key fob. The gentleman checking me in quoted me $150 quick I okd. An hour later I get a call stating the key would be $365. Big difference which I could not afford to do. What happened to my original quote!!!! Was not pleased.

It took over an hour and 30 min. for an oil change. But my service guy was very nice.

Called for 2 cars to be serviced. One got same day appointment and the other, next day appoinrment. Back home I would have had to wait about a week. Service was quick and all staff were very pleasant. A win win! 👍👍

Wants to charge 5-6k over MSRP. Salesman I dealt with was super nice and helpful but they’re looking to rip people off- beware.

After buying nine vehicles at Palm Coast Ford, the most recent our two 2015 Mustangs, I can tell you from long term experience there are no better places to go for your new, used, or service needs for your vehicle needs. Here it is March 2018 and we still are Loyal Palm Coast Ford Customers! Adding more: My wife and I drove into Palm Coast Ford one day in 2006 with a Impala and a Silverado. We left with a 2005 Escape and a 2006 Focus. Now, ten vehicles later my Wife passed away June 18, 2018 and I had two beautiful Mustangs. I found a note written by my wife that read, Whichever of us is reading this sell the Mustangs and get yourself an SUV and go travel and see the people you have not seen for a long time. You do not need two cars and two insurance payments. I am now the proud owner of my brand new 2018 Ford Escape Titanium in that beautiful Pearl White metallic color my wife loved so much. You know maybe after I get all the traveling done there may be a Mustang GT in my Future? Well whatever I decide the people at Palm Coast Ford will get it done for me. God Bless you all!

I had an acceptable buying experience, however my car had to be shipped to me and it actually came a day and a half late with very poor to no communication throughout the shipping process. The shipping process needs vast improvements.

Love these guys. The most enjoyable experience I have ever had buying a truck (and Ive bought a lot of trucks). The staff is professional, personable and fantastic to work with. If youre in the market for a New Ford or a used car or truck take the time to stop in and see Reggie. And like they say on the commercial Its NOT that far!!!

Garrett did an outstanding job assisting me with the purchase of my used truck. He absolutely made the transaction easy and provided exceptional customer service. Would definitely recommend anyone shopping for a vehicle at Palm Coast Ford to ask for him specifically. Thank you Garrett.

Great service department!I arrived at 2:00 PM as scheduled, and left by 2:20 PM. I can easily see them work on the car. Employees were very polite and kind. Next time I need a car I will look here at Palm Coast Ford. Very pleased so far.

My repair on my new used car sale was scheduled by Malissa. Superb support, sweet and helpful. Accomplished repair with professional efficiency. She is a super employee to represent Ford.

Very busy but their service was great. The service was prompt and on time. They could have washed my truck but there is always something. All in all good service department.

Ford Sales crew are very friendly and have great csr skills, but there service department is below average. Josh (service tech) no people skills, no csr skills. Need more training in listening and talking with customers. My last two visits, he has been assigned to me as my service tech. TERRIBLE!

Palm Coast Ford did a great job following up on the minor repairs they promised me after they sold me a very nice used Mustang..Good experience with Palm Coast Ford ..I will continue to use them for all my Auto needs.

This was the nicest experience Ive ever had in purchasing a vehicle I was helped by so many but my personal helper was Chris Dunn he was an amazing young man he did all the paperwork and footwork for me even help me with my insurance and switching everything over I didnt really have to do anything but verify my information I would definitely go to Palm Coast Ford for another vehicle thank you Chris for such a awesome experience

Great service. First in at 7 am and out quick.

Loved the service.Chris was refreshing as a sales person; humble, honest and even funny..something that helped us feel relax . We just wanted to check out the car, but it was in such great condition and Chris found us the best deals so we couldnt pass it up. Everyone was nice and we enjoyed the process beacuse they take pride in what they do and we got a great price!

Chris was the most thorough salesman he took me through all the trucks and didnt pressure me. The whole staff treats you like family. I not only got an awesome new truck but a new car family; this is the only lot I will go to.

Took my vehicle right on time for my appointment and completed service as expected. Very good people to deal with and prices are better than other places. Service and communication are exceptional.

Literally the Hogwarts of car dealerships. The sales manager is Dumbledore. These people work magic, care for you like family, and leave you blown away with the deal youve gotten. I dont know how they make the math work but somehow they never fail. Just bought my second car from them. Ill never buy a car from anyone else again.

We use Palm Coast Ford for all of our oil changes and maintenance. We do not have Ford vehicles but they service most foreign cars and they are reasonably priced. Outstanding service department and detail department. The excellent customer service is why we will continue taking our cars to Palm Coast Ford.

Every time my wife brings her truck in here it take longer to service than they say and schedule. And her truck is a Ford! Shes always frustrated and I told her to take it elsewhere from here on! And she bought her service contract here instead of Daytona because it was closer and believed to be more convenient!! Which have proven to be more negative than positive!

Wow!!! We had such a great time yesterday at Palm Coast Ford,the guys was so nice to my wife and I that we bought a car yesterday. I holly recommend buying from these guys again.

Shawn and Scott are awesome! Gets you what you need and want. So friendly and very helpful. Definitely recommend Palm Coast Ford. They never disappoint. Bought two cars from them and couldn’t have been more satisfied. 👍🏼

Great experience 👍

This was my first time purchasing a vehicle at Palm Coast Ford, and I have to say this was probably the best dealership experience Ive ever had. Everyone was very friendly and knowledgeable on the vehicles. The financing was simple, straight forward and speedy. I was done with purchasing the vehicle before it was even finished in detail. I test drove, filled out paperwork, signed everything and was out the door with my new vehicle in less than 2 hrs! From now on, I will be checking Palm Coast Fords inventory before I look anywhere else!

The staff was amazing!!! They knew that I drove 2 hours for a certain car and that I had a plan b, but plan b was not going to happen. I cant say enough about the team and what they did for me. If you hate shopping for new car then this is the place you want to go to, it was a pleasure from start to finish. Thank you Garrett for keeping it easy and fun

I needed an oil change last minute and received fast, courteous, and great service.

Ive never been a Ford guy, but the new Bronco caught my eye. We looked at the Auto Mall in Daytona but the sales tactics were high pressure and they had no inventory.I checked with our local Ford dealer Palm Coast Ford and they had a nice selection of Broncos in stock. I reached out through an internet lead and was contacted by Garrett Loughry. We said that we might drop in to look.Today we stopped by and met Garrett. We had an excellent sales experience. No pressure, Garrett was friendly and informative. Aside from asking me to keep all four wheels on the pavement around corners, our test drive was excellent going where we wanted to get a feel for the vehicle.We felt that the deal offered on our trade-in was fair and the price on the vehicle was fair and in line with the current market. We decided to purchase, and aside from being a long drawn out process of paperwork, (we bought a house in less time than it took to buy a car, but thats no different than any other dealer) the purchase process was smooth.Garrett took the time to explain all of the features of the vehicle, to log us into the Ford App on our iPhones, and made sure that we were comfortable with the vehicle before we took final delivery.We enjoyed our purchase experience at Palm Coast Ford and hope to be a long time customer. Special thanks to Garrett who made the process enjoyable.

This dealership is such a hit or miss dealership. I dont mind getting oil changes here, they are relatively inexpensive but they are terrible at diagnosing issues and certain prices are outrageous. I have a vibration issue and this dealership told me that is was my All-Terrain tires causing this issue when it clearly was not. I then wanted a transmission flush and filter change and they wanted over $525.00 for it! I replaced the fluid and filter myself and my vibration problem was solved! Completely unsatisfied with this dealership and I would never buy a vehicle here or expect any service more difficult than an oil change.

My vehicle has been in and out of the shop for approximately 3 months. Our service coordinator Melissa was GREAT! She was helpful, understanding, and caring to our needs.

Jonathan HART he is one of Palm Coast Ford Star’s he is informative he’s courteous and have a great attitude .out of the eight year’s dealing with this dealership he is the greatest. When in the pass visits some of the others service staff ! have you feeling like I don’t want to deal with them. He make you feel welcome

WE take both of our cars here for service always professional and keeps you up to date on the progress of your repair.

Jim Jefferies at Palm Coast Ford went out of his way to get me into a new vehicle with payments that I could afford I am so happy and thrilled with my new car thank you so much Jim Jefferies and thank you so much Palm Coast Ford

The service department is either lazy or deceptive. My wife brought her vehicle in for an oil change and tire rotation, which the service advisor acknowledged. I even warned her ahead of time to check her tires to make sure they were in fact rotated. She received her vehicle back with an unusual quickness and checked her tires. Guess what, they were not rotated. The service advisor was notified and the vehicle was sent back for its tire rotation. Upon receiving her vehicle back again, it at least looked the like the tires were in a different spot. However, after I inspected the vehicle later, it looked like only one side of the cars tires were swapped. A front tire still remained on the front. Come on man!

We had an amazing experience purchasing our 2020 Mitsubishi Outlander Sport! Reggie and Garrett at Palm Coast Ford were so wonderful and kind. They truly cared and were helpful throughout the process. Everyone we encountered there had such an outgoing personality and really made our experience the best! Thank you so much Palm Coast Ford!

I always have a good experience with the service department here. Today, in particular, I had the pleasure of riding with the temporary shuttle driver Tom. I cant speak highly enough, just a great guy who goes above and beyond.

Excellent service. Kristen is an awesome service advisor. Every time Ive brought my truck in for service she has been over the top professional and stays in communication with me through the entire process. Kudos

Drove up very an hour to visit this place since they had a car I was looking for. Garret, Alex, Michael were all great to deal with. No pressure no hassles. When I decided it wasn’t what I was looking for they did not give me a hard, didn’t try to hard sell me. They also didn’t mind looking to see if they could find me exactly what I was looking for.

Went in for a oil change and came home with a new car!!! Christopher Dunn was great to work with and very knowledgeable