Never worked out a day in my life, went in for some sort of pre-work out supplement, the cashier showed me a beginner powder that wont make me itchy, and wow, its amazing. It was also on sale. She was super nice, and recommend me a few options. Definitely going back when Im out
Good service here. I usually can find what I need and the ladies that work there are very helpful.
I truly wish I could put NEGATIVE stars on this review. I came to this store looking for an item that clearly stated it was in stock at this location on the website. When I asked the assistant manager, Erin, where it was, the careless response I received was “oh I don’t know.” I then asked ok, do you know when the product will be in? Yet again I was given the same “oh I don’t know.” When I explained the product was listed as in stock online she yet again answered with, “oh I don’t know why it says that.” It’s very strange to me that not only does the assistant manager have a DISGUSTING attitude, but she obviously knows nothing. It felt as if I was a burden to her asking a simple question. It’s very pathetic that as a customer service representative of the Vitamin Shoppe Erin had absolutely no desire to assist anyone. Every customer is a bother. I will never return.
Plenty of options for whatever your looking for. Lots of deals and helpful staff. Thanks!
Went in very unsure of the product I needed, being “new” to vitamins other than something at Walmart (LOL) but I must say, the girl Erin who helped me out was so knowledgeable and personable that it took any nerves and made it so easy to understand and get just what I needed!! I’m excited to go back and can only hope I catch her again to be able to assist me!!
Knowledgeable sales people here, and very friendly.
Awesome staff theyre always very helpful they know what theyre doing then they take the time to explain to me any questions I might have
Love this place. Customer Service is always great I am greatful for the outstanding personal. So happy that when I am out of state or out of town I can easily find a store and purchase any supplements Im missing.
Been Shopping at this place for many years, but not after today, if I could give zero stars as my review I would.The way they make their employees follow unproven scare tactics of beliefs is completely Rediculous. Talk about communism. I wanted to buy ALOT of supplements & vitamins today. I will not be returning & definitely be taking my business elsewhere. I will be definitely telling all of my friends about this experience.
Had a very nice and friendly staff. Also, had a great selection of different things from vitamins to proteins.
Ladles working were very helpful...
Its all about the area . talking down to the paying customers is common in palmdale ca.
TERRIBLE.!HORRIBLE EXPERIANCE!!!!!COND
Great service. Very respectful, and professional. I just became a loyal customer
Some one always there to help and answer questions..
The staff is very friendly and knowledgeable about what they do.
Good store
The employees are very helpful and friendly
Usually nice people but today was the worst experience. Laura was not very helpful. She didnt want to check about my reward points. Very disappointed. Ill just go to another location.
What doesnt this place offer, they have it all and if they dont have what your looking for theyll make recommendations for other stores or offer to order online of you dont need sn item the same day. Very knowledgeable and friendly staff, they never try to over sale items like other stores. Great place!
Make sure to take your vitamins 😜
These guys have a great selection to choose from, and sales rep pointed me in right direction. If you dont know what you want, research it, dont take my word for it. keep up the good work!
This places an excellent place to go when youre looking for something or youre trying to find an alternative if you Buy something and dont like the flavor that you got They let you exchange it keep the receipt I love going to this place the customer service there is excellent
Reps dont know the vitamins well or where to find them on the shelf
The customer service is great and they price match 👍😊
Good selection on supplements. Price is reasonable. Nothing hardcore here though.
Great store but didnt have all want I was looking for great staff very friendly
Nice shop one of the better ones Ive seen in my travels
If you absolutely need something today this place is okay. If you can wait 2 or 3 days though I strongly recommend allstarhealth cuz their prices are at least half off whats in the store.
Best employees are no longer there. Bring back Nancy please.
I would give a zero star if I could. The Ppl hired in this place are a joke with no costumer service training whatsoever. The manager is a nasty woman with poor ppl skills that used insulting words to humiliate customers like me abusing her position of power. Instead of listening and solving the issue made by a careless staff member that overcharged me, she accused me of being the problem insulting with a threatening tone. Her justification was based on the poor argument that I had to look and count the items being charged. Really!!! I wouldnt mind doing that if the card machine was set up at a reasonable height, meaning reachable enough that I wouldnt be on my toes and extending my arms at the same time adjusting the card machine to a more friendly angle. How a costumer managed to see a list, count the items, being charged all at the same time when the credit/debit card machine is setup at their face level and aprox 10 inches away from the edge of the counter? Plus, the lighting reflection wasnt helping the visibility because it obscured the card machine screen. What a poor excuse for not taking responsibility of her personnels mistake. Is this a new customer service technique? Why do I have to adjust my hight to see clearly and without difficulty at the credit/debit card machine in the vitamine shoppe store, so I can avoid to be overcharged? Good job vitamine shoppe at hiring unprofesional, prejudiced and abusive staff toward minorities and short people. Vitame Shoppe, next time put a sign that said, if you are short and minority bring a step along. We are not responsible for overcharging you if you cant see clearly the credit/debit charging machine at a standard USA adult height.
They have a great selection of vitamins and great customer service
Its annoying that you have to show them the prices on-line so they can match you at the store, many times products are on sale online but not at the store, so make sure you do your research before going in...
They had exactly what I was looking for, glad I came in, friendly and helpful employees
Great place for vitamin needs.
The windows from the outside are dark its hard to know if they are open. They do not have a open sign in the window I have mention it to them but the employees do not seem that interested or friendly.
Competitively-priced vitamins.
I love this place, the staff is very helpful.
I never seem to get my coupons but the stores okay customer service is good.
CALLED TO INQUIRE ABOUT BCOMPLEX SHOT&PILLS AND VERY PATIENT IN ANSWERING MY QUESTION
Employees are not that helpful,seemed like I was bugging them asking questions
They had a few items I was looking for however the customer service was kind of lacking and they werent very knowledgeable about the items that I actually wanted dont know if I will return to this Vitamin Shoppe or not as of yet hopefully I can find a better place to go
They had what my Wife was looking for like always.
They have everything you need
Thank you for my vitamins!
They didnt have what I was looking for
Ok i like