I am trying to be kind and understanding because of Covid. I cant tell you exactly why, but this place was a little creepy. No shopping carts to be found. I guess I could have found one in the parking lot. Crazy arrows on the floor had me spinning in circles. People with their masks on their chins looking like idiots. Racks and boxes of inventory everywhere but on the shelves. The employees were very friendly and I believe completely overwhelmed. It was kind of icky overall.

I really got to say I enjoy the workers here they are always polite and helpful but I also have to say they really need to organize this place it always looks like a mother of a tornado went up and down back and forth through the whole place other than that its a normal dollar general

Good service. Lots of items. Movie prices arent proportionate to the movies and their value. Good for most other items though. And they have apple shampoo when nobody else does.

Not bad at all like Brookfield!!! North Brookfield is amazing.

This Dollar General in Palmer is a total Mess!! Unopened boxes down every aisle so you cant go down the aisles. The one in Springfield on Allen St is much more organized and cleaner.

The store is always a mess, product on floors, small isles blocked with large carts of product. The shelves are in disarray, nothing stocked. Only 2 people working, one as cashier and the other one the sales floor trying to help customers locate product in disarray while she is trying to organize store. I would shop there more but with the mess It can be not worth the effort. Its ashame for for the cost of an extra employee 3 - 4 hrs a week to clean up and gain more customers.

Wonderful store. Awesome staff very willing to help.

Aisles packed with freight cant move around at all needed something off top shelf no employee around to help!! Just stay Away

Product all over store in boxes & totes. Shelves were a mess. This is a recurring theme with this store.One employee working without a mask & singing as he did so. Even if you have medical excuse for not wearing a mask there are sheilds available to help protect people .

I just want to thank the staff from the bottom my heart for finding my wallet in the parking lot and getting it back to me untouched. There are still wonderful people in the world. ...I’m so glad to have dollar general in our town. Someone has good values there ....they should be example for everybody else.

Friendly people. Good prices

Good deals on most products. Had some different kinds of masks to choose from.

Decent prices friendly staff

Wide variety of items. Great seasonal decorations. Employees are super friendly. 1 of my favorite stores to shop

This place is the filthiest store I have ever been in!!Also the carts of new merchandise are never put away blocking isles.

Always ask for Josh. He is quick to tell you exactly where to find what youre looking for right down to the placement on the shelf

Unorganized understaffed stock always in the aisles. Messy inside and out

Close to home and convenient! Lots of good stock, great prices and helpful staff. A tiny bit crowded but its not the employees fault that there may not be enough room.

This store was very nice when first opened. They do have items Im looking for most of the time. The store is a big mess almost all of the time. Not enough employees.

I couldnt walk down a few isles because there was carts in the middle. Stock was mixed up. Things were not in the right places

The checkout line was literally through the whole store. There was about 17 people in line that I could see with one register open n running. The shelves are often empty of the products your looking for, meanwhile there are usually boxes of products everywhere that just need to be stocked.

Friendly staff always seem to have what I need for a quick in and out

Great experience with customer service and great prices

Always messy in store, very cluttered and disorganized but staff are friendly

Great place to shop worker are asome

Dollar general is a great place. To shop its a One-Stop shopping

Havent been a fan of this location since it opened. The lot is small, and the store is jam packed and claustraphobic. Prices are good, but doesnt make up for the dark interior and close, confusing aisles.Had a panic attack the first time I walked in and have only been back once. Despite it not being as crowded with customers the second time the experience was no better.

Friendly helpful upbeat staff.

I can’t understand why it’s so impossible for these stores to maintain a tidy, professional appearance. They seriously need to close for a week and get their act together. Very unpleasant place to shop.

Love the staff.. When they first opened and the employees that are still there from day one ARE THE BEST. Krista kathy Tyler Ty Regina.... Not real fond of the two new people hate to say. Prices are great also... Just feel management should help them out by sending people in on an overnight shift to help stock. The store is busy and they Do DESERVE THE HELP..

What a trainwreck!! Boxes everywhere, carts full of merchandise in nearly every isle. Clearly this chain saves its money with staffing shortages. What a lousy experience.

This store is packed with stuff. The employees are nice and helpful. I go there often. They have some good buys. The isles can be pretty packed at times.

The manager accused me of stealing. I emptied my purse and nothing was in my purse. Only thing that happened that day was me getting humiliated.

It is what it is, which, is a dollar store, so that usually means its hit or miss as far as having what you want/need, and the stock changes constantly as expected. That being said, the prices are generally good and I have found the staff to be awesome 99 percent of my time 🙂

Always too cluttered to be able to get down alot of the isles which is a shame because I love this store.

A huge new store in Palmer, staff was friendly

Price. The staff there is great

Sales person was nice and helpful.

This is one of my favorite stops on my way home, good deals, good employees willing to help. Perfect place for all your odds and ends!

Total Mess . Not enough Help to Restock Shelves .

People are very helpful

Its a nice little place to shop. Its close by and you can find good deals there. Ideal place to shop if your dont want to go to a grocery store.

Love dollar general but hate how messy this store always is. Isles are always crowded with carts and boxes. Shelves never stocked... cashiers could be a little happier.. ha!

Nice clean store. Helpful staff great selection. And always a stop b4 movies.

Better than Kmart was for H&B supplies. Candy, cleaners, snacks and cheap stuff you may need.

This store started off on the right foot. I don’t know what has happened since but the last two times I went there, it looked like a hurricane, tornado and tsunami tore through the store. Boxes haphazardly placed in the aisles, so much so that you can’t even access many of the items you came to purchase. The place is a disaster. I used to think the store was convenient, well stocked and well run. Now I don’t even want to waste my time with this place.

I have never been to a dollar general with stock carts all throughout the store. It obstructs not only the movement of customers but obstructs the shelves. Ive beem there three times now and each time its this way. Im not sure if they have a back room or not. Sadly I feel it degrades Palmer. Stores dont look like this even in Springfield.

Always half empty shelves with boxes all in the aisles. Very difficult to maneuver, especially if pushing a cart- limited selection at best. But staff is isually pretty friendly.

Sence under new management its a great place you can find what your looking for

Their stuff is cheaper and staff freindly and helpfull

I love the new store! Ive already saved by shopping there. Its a nice clean well organized store. They have a bit of everything there.

Not easy to shop any more. The ailse are always full of merchandise to be put out but no employees to put out new merchandise. The only employee you see is at the register. I love this store. I wish they would get it looking nice and easy to shop again.

Love dollar general great prices on snack for the kids and its actually good brand name food. Everything in the store is reasonable price always friendly staff willing to help out

Everyone there is friendly and has a sense of humor!

Was amazing surprised at the awesome prices for the items in the store compared to the local grocery store. The staff was nice and pleasant to deal with

I get lost there so much bang for your buck😉💰

Clean and reasonable

I like Dollar General the prices are great! But this store is a mess. Always carts of merchandise in the aisles so you cannot get through the store.

The store was an absolute mess! Worse than a 4year olds playroom after a birthday party.

Best Prices around.

Great prices

Had limited income with a list and I was able to get everything on my list with $2.00 left. I bought meds and food! Thanks

It was almost closing time and the employees were more than willing to help.

They are ok retailers are rude as hell during the day I went once at night and the guy was so nice

Great$ and fun bargains!

Great prices, horrid employees and a huge mess, nothing is clean not there bathrooms or the aisles. Could barely make it down the aisles because of the mess and the music was so loud I could barely think let alone shop. I like the process but I wont be back to shop here

Nice store but the location is problem because its so tidy. yes nice though but isle small unlike big y and ocean State job lot. The employee over charge me. the ups numbers match the barcode for. One dollar so the register lady said it supposed to be 1.75 she also will not honor the shelf price as she rip it off. So watch your total do quick math by your cellphone as you see the price and take a picture of it. so she cant turn you down.

Idk why this dollar general is always a mess it makes want to clean and organize...

It’s worth checking out 😉they have a variety of different items & The team is Great !

Great customer service

Great place to do all of your household needs and more. Great excellent atmosphere, friendly staff members and cashier.

I would give a zero the only reason Im not is a single cashier that tried her best to give great customer service but was blocked in ALL her effort by other employees. Hidden prices on everything. Nothing is properly tagged, sales tags arent taken down and they refuse to honor what is marked on it as a price nor will they honor the sale price of a item if THEY didnt remove the price tag with the sale amount. The store is cramped, dirty and unorganized then to too it off the employees lack a ounce of common sense when it come to customer service. This store is a total joke. Its worth the drive to East Brookfield store. Its a beautiful store with amazing customer service.

Great store friendly personel best for slime materials

Not the best kept, but friendly staff and good prices.

Love this place....friendly sales associates

Good customer service

I like this Dollar General! Nice area and the people are very nice who work there! Always wanting to help..

The Dollar General has so many bargains.Excellent place to shop when you dont feel like going to a large type store.

This store is always a mess all kinds of product from different areas on one shelf just thrown on the cashier on Friday evening she was sweet and wonderful and amazing courteous and polite

It was amazing. Wicked awesome selection, wicked awesome employees.

Very convenient place to get snacks and other assorted household needs.

Fast friendly service good selections on products

Good prices good selection

Go here all the time

Always greeted with a smile, quick check out, and thanked as I left. I will go back there every time.

Good place to pick up frozen goods for a reasonable price

Wide variety of items reasonably priced from a dollar to $20. Small grocery area with lots of options. Friendly staff.

Great place! Such great prices1

Very friendly staff, stores seen better days but you can tell they are trying

Great store go there all the time.

Not that bad because it has good stuff and next to my house :D

Its okay, I just cant find many things I hope I can fine

Has pretty much everything youll need. Small parking area thou.

Found almost everything!

Good deals

Had a good variety of products

The place is a mess. The music is to loud in one corner of the store. The prices are good so they got that going for them. The parking lot is a horrible design. There is often an odd smell in there. Not sure what it is.

This store is always disgustingly dirty.

Dont big brother me google

Its a good place to go for low prices makeup