Took great care of getting me the right trailer for the job.
The manager takes pride in this place. It shows in the way he treats people. My wife had a positive experience. I had my own a few days later. Excellent customer service.
I called. They have a automated phone. They never bothered to pick up the phone. I can not wait hours on a phone to hear repeat information.
I wouldnt bother calling for information in an attempt to save yourself the hour drive to town. There are other options who actually pick up the phone in less than a half an hour.
One of the best Uhauls I have used to move all over N America
Good prices and a good facility. The only reason for the poor review is that they close acess to your belongings at 7pm. Thats ridiculous. Cant access your own belongings. If you work in the evening. If they ever have more reasonable hours ill leave a better review
Quick and efficient. Trailers were in good shape.
Christopher was extremely helpful with a difficult situation I was having with moving. He made a stressful situation I was going through so much easier and truly helped me out . He had everything set up for me and ready to go when I arrived. I am so grateful for his help/kindness. I highly recommend using this uhaul dealer.
Great selection of equipment at reasonable prices. I received good service even though the location was severely understaffed on the day I picked up my trailer. The online reservation system is a huge asset when renting from Uhaul and helps me select exactly what I need before I show up. I was able to rent a trailer to move my motorcycle over 100 miles for around $37 and that included additional insurance. Also worth noting that the trailer was in great shape, towed far better than I expected and was very easy to use.
Has no trailers or there just not renting them out, customer service is only good half the time depending on whos working. Ive had good and bad experiences so its definitely not consistent customer service, also there policies are different then the u-haul stores in wasilla and Id rather go some place els if that means all get better service.
Nice property didnt have what I was looking for. Looked like they had everything else.
The customer service rep I dealt with was rude and short with me. Obviously I didn’t call her because I was having a great day- my car was broken down- she couldn’t sound like she wanted to talk to me less than what she did. She was rude and snooty. Sorry your job is so hard that it requires helping people- sometimes people who can’t afford to fix their cars but are broken down alongside the road. Even if it’s fake, some SOME customer service would have been better than what she provided. Very disappointed. But the prices were what I could afford- so what else can you do but use them ?
Great place to get boxes and moving supplies.
The owner is always nice and respectful. I come here anytime they have a rental I need.
Manager Brian Robertson went out of his way to get us going with the dolly- thanks for the great service!
They just moved into the old Fred Meyers building, so its a bit messy, but the owner/mgr (not sure) Chris was super friendly and funny. I would definitely go back to him. They had my truck ready to go.
Charged me for an 7 days when I only had the pick up for 4 days.
They had a trailer we needed to borrow. It worked out.
Great customer service!
Good company
Great staff very helpful
Always good service!
Stood in there for 10 minutes, mind you I was the ONLY CUSTOMER IN THERE. Not one person acknowledged I was there. I was there to buy boxes... thats it, the transaction time would have been 2 minutes.
Good friendly service
Nice store
Never has trailers