Excellent experience. In and out no problems. The gentleman was very personable and knowledgeable answering all of the questions I had. Would recommend highly:)
So far so good, customer service has been exceptional thus far..
Such a amazing facility. Jimmy and Dale were very knowledgeable and answered all of my questions and concerns.
Glad we stopped in, fast and easy, like the overall appearance of the facility, best price we found for a covered parking spot for our RV!
Great customer service! Michelle took great care of us and made sure our needs were taken care of. Highly recommend storing your belongings.
Marie was absolutely fantastic! We had an emergency situation and needed to store our boat ASAP, Marie found us a space that would accommodate our size and let us do a trial run to ensure we could get it in and out easily. She even stayed late to assist us and make sure we were well taken care of. She’s a star employee with a great attitude and so much patience. Thanks to Simply Self Storage and Marie for making our emergency as painless as possible!
Elisha greeted myself and my husband and was so sweet and ready to help with any concerns we had. She gave us a tour of the facility and the storage unit which is a 10x15 that is climate controlled. Once we got to the office she told us all the cost and how everything works. It was a great experience and I would recommend using simply self storage in palmetto Fl. Thanks for the great experience Elisha
Excellent facility, the two gentlemen behind the counter were very professional and courteous.
The two ladies behind the desk I think it was terresa and tina were absolutely hilarious. Definetly went out of their way and drew a map of the resturant they recomended!
Kudos to Elisha and Michelle!Weve been renting storage space for several years and every time ive had a question, Elisha has been sooooo responsive, kind and does it all with a smile.. And, she follows through!! Recently, we met Michelle and she immediately welcomed us and had a great attitude, too. Thanks!
I came in earlier today and got some pricing and Marie and Elisha were extremely nice and helpful. Amazing customer service!
Awesome customer service provided by Michelle the front desk lady . Just by telling her the items I needed stored, she told me the size of storage I needed and for sure everything fit.
Unfortunately I needed a storage unit and I have never had to use one before. The ladies are super friendly and helpful. Therefore making my experience very easy.
I was actually at Scavengers market, in front of the storage place. Love Scavengers!! Always an adventure and always find cool stuff!
Interesting location. Only one elevator and select floors have ac, not all of them.
The people are very friendly and quick and easy cheapest place in town. I would recommend storing stuff here to all of my friends and family. Best in town.
Called for a price on parking a small 8 X 18’ flat trailer, and they quoted $140/month for uncovered payment parking…crazy expensive.
Just signed up for a small indoor unit with April and everything went super smoothly. I’ve used a lot of different storage units in different states and I feel this is a top tier facility and staff. Prices are very competitive and the upgraded security system is a huge bonus.
Safe place for your items. Clean and have dollys for you to use. Storage made easy. Nice staff with a smile.
Awesome place very clean the most friendly and professional staff April and Elisha they are really helpful and never had a problem the best storage place in palmetto
This is by far the best storage place I’ve ever been in. Super clean and the access hours are great. Had the best experience moving my mom in. April was very nice and awesome to talk to..even when we forget the gate code 2 hours later and called she was very understanding!!
First time renting a storage unit and it was a super easy and smooth process at this location. Staff was friendly and attentive.
I just rented a unit today and it was the most seamless process!!! I highly recommend if you need a storage unit, make your space reservation with Elisha at the Palmetto, FL location. She will call you back as soon as you book online and show you around your brand new unit. Like I said, seamless and an overall very pleasant experience. Thank you!!!
The best ! April is simply wonderful. Great rates and unbelievable customer service. Thank you !!
I really like this place. Great specials. April helped soooo much!
I love the size for the price compared to other storage locations Ive used.
April did a great job. Units are super clean and well taken care of. Good Job Simply Self Storage.
Excellent customer service, great to work with! Elisha was fantastic!
Very knowledgeable and friendly. Great working with them both. Thank you Lori and April
Staff was professional and friendly! Crystal was happy to answer all of my questions and get us a unit that best fit our needs. This location offers affordable, clean units at the best price in the area.
I had an excellent customer experience at the Palmetto location all due to April! She was extremely professional and efficient. I was impressed by how thorough she made the process of renting a storage and providing me the details of the awesome moving kits on site. This was very helpful for me and my family’s transition. April is not only a delight but an asset to this location. She is familiar with the area, is empathetic, and went completely above and beyond!
Crystal @ Simply Self storage in Palmetto is awesome!!! I called ahead, she had my unit ready and documents ready. I was ready to move in within minutes! the facility is clean and modern. Good job Crystal.
Great team. April was very nice and the new girl I don’t remember her name was also. Very clean!
We had a very good experience when renting storage from this facility. From the start, Elisha was very helpful on the telephone, as we were renting a unit from a distance. We even got a follow up phone call on the day we were driving there to make sure we would get there in time before they closed (they said they would wait for us to arrive! Who does that?).When we did arrive, the place was clean, and Elisha was just as friendly in person as she was on the phone. She showed us our unit first before we rented it, and we decided we wanted something closer to the door. She was able to change everything with little effort. She answered all of our questions and was super helpful.The only thing that was a surprise is that we had to pay for insurance. That must be a standard thing, but we were not aware of it, and it was just slightly irritating to be forced to buy something you dont want. I gave this place 5 stars because they did a good job with customer service, and the place was clean. I also loved that they have carts you can use to get your stuff from your car to the unit, using the elevators. We would have struggled without those.
Clean..decent priced..but too big..and closes too early..
We needed a large outside storage space. We worked with Elisha O at the Palmetto location she was awesome. One phone call, a quick tour and we had our perfect spot. Elisha took the time to explain the complete contract and Facilty to us. This is old fashion customer service at its best.
Highly recommend! The staff is amazing! Clean and safe facility. The entire staff was very accommodating to our needs and super friendly. The property safety is top notch and I felt safe even going at night by myself when I needed an item in a pinch that was being stored. Extremely fair pricing when you factor in all the benefits of this storage facility.
April was very helpful and made the process quick and easy! In and out in 15 minutes!
Elisha Oyer helped me today. She was both friendly and very helpful. She went over everything with me and answered any questions I had. 👍🏼😊
I came and they helped me in everything I needed. fast and friendly service. I get in and out in 25 minutes. Elisha great service 👍🏼
So yesterday, I received a courtesy call from the staff alerting me to the fact that the recent winds shredded the tarp I had covering my camper. This morning, I brought a new tarp to storage. The staff member on duty, Austin, was very professional and friendly. He graciously provided a ladder so my wife and I could replace the tarp. When Austin noticed we were struggling to cover the camper due to the strong gusts of wind, he stopped by and helped us get the tarp in place so all we had to do was lash it down. Without Austin going above and beyond the call of duty, we would probably still be there fighting with the tarp!
First of all, the staff is great to work with and always available to help when needed. The facility is always clean and secure. It is a great place to use for storage of trucks and supplies.
Great services. Always very helpful, crystal very friendly
April was very helpful and very friendly I just Loved her answered all my question politely
The place is clean and the two girls were very helpful and nice.
We had our name on a list for our 40 5th wheel. They were able to provide us with a storage space large enough to accommodate the RV. Covered storage extremely clean, on cement with power to boot! Perfect location and facilities. Even rodent and bug control provided. We are very happy to have found this spot! Thanks to Lee the manager, Aliyah the assistant manager and all the staff.
My experience with Simply Self Storage and, specifically, with the store manager, Lee Stewart, was exceptional. Lees customer service was impeccable. We reserved a unit online and when we arrived everything was exactly as stated online - price, unit size and location, etc. The rental was quick and easy with no surprises, just as renting a storage unit should be. Generally, the main issue I have experienced with storage facilities is the customer service. The attitude is always one of complete indifference towards customers, however, my experience with Lee was completely different. He was so friendly, helpful, knowledgeable, and efficient! (Side note: I worked in the hospitality industry for almost 15 years with both Marriott and Starwood. If I were still in the industry, I would have offered Lee a job on the spot. Simply Self Storage: I hope you recognize the value of this high quality manager. Give him a raise! Give him a promotion! Managers like these are few and far between.) Additionally, the facility is very clean and well maintained, seems to be very secure, with good systems in place to ensure this. Highly recommend.
Best experience ever! Lee, Sue and another lady who I unfortunately did not get her name, were wonderful! So professional and helpful! I stated what I was looking for and they went above and beyond trying to help me. It is always so clean! Lee was so kind in assisting me....I highly recommend Simply Self Storage to anyone who is in need of a place to store their belongings. Thank you Lee for all your help! Youre the best!
They bait you in with a free month, then increase your storage fee after 3 months.
April elisha crystal we’re awesome great staff need to visit this location
What can I say. The staff is excellent and they go out of their way to accommodate you. The facility is clean, well-lit and convenient. There are always platform trucks by the entrance. The price is competitive. I wouldnt hesitate to recommend this place to anyone.
Very difficult to turn and maneuver into their tight spaces with a boat- do-able but you need to work at it. Water has been down now for about 5 days, so the normal boat flushing area to wash your motors out with fresh water is not use-able. And typically the wash area is full of loose gravel and stuff that you track into your boat. Could all be fixed relatively easily with a half hour of work with a good broom and shovel. Water is going to be down for some time I was told as they need to order a back hoe. Nice people though and a clean facility generally, but water areas need attention.UPDATE: water fixed, area is cleaner and pothole is scheduled for fixing.
My favorite place to shop!!!
Great facility. Made my moms move easy. April was very helpful :)
April was absolutely wonderful and the storage facility is very nice and clean! Easy sign up!
April was fanastic...very knowledgeable and very friendly...She is an asset to the company....she reviewed all rental areas for us and found one that a lease was finishing up...which was our size....yeah....GIVE her A raise...or promotion!!...Very pleasant up front contact...great first impression!!..thanks April...
It was a great experience for me. The ladies were so friendly and informative. I really appreciated the care and concern they had. Great customer service. I will definitely recommend to a friend. Much Appreciation.
Fantastic place. Lee was very accommodating and helpful in securing us the appropriate space for our new RV. The security there is first rate and the facility is immaculate. We are very lucky to have found this place. We highly recommend them, they have a fair price scale and its an easy in and out for us and our RV.
Great modern storage facility with super friendly and helpful staff. April is great! Ive used other storage places and nothing like this. Highly recommend!
Great storage facility! The manager Lee and the newbie April were so beyond nice and helpful! So glad we chose to come here! Definitely recommend!
This facility is hands down the best storage facility I have ever had to deal with! Michelle and Lee called to remind me each time I had an appointment, and they were not only extremely helpful but genuinely sincere in their quest to assist. Move-in day was a breeze as I had already seen my exact unit and knew the best entrance to park in front of. The facility is spotless and there are always plenty of carts to use. As we all know, moving is stressful, especially when there is a storage unit involved, but the staff at Simply Self Storage went out of their way to make sure it was as simple and convenient as possible.
April and Lee were excellent in their customer service skills. They were pleasant to work with and provided us with very useful information. If you are looking for a place to store your property, I recommend they be your first choice.
Very clean and organized facility.The people there were super friendly and helpful.I was helped by Larry, a great, cheerful guy, so helpful and thinks of everything.I would recommend this place more than highly to everyone.And the prices, especially the online deals are unbeatable.Go check them out!
Clean & Professional. We have one of the climate controlled units and we are very happy. We also got a great move in deal for a fraction of the cost of our normal months rent. The entire place is kept immaculate. Thats important to me. Great place!
BEWARE !! Damage-vandalism to RV TWICE ... there IS problem here, also told by Police. Security gate often open, red call button at door doesnothing, difficult to reach anyone. NOT good. Police Report filed & on record for damage done TWICE. Police have been to this facility many times for issues ... again, BEWARE ...
Pricey!
Amazing staff!! They go out of their way to make your moving experience as easy as possible :) It seems very safe at night, if you’re going alone. I personally have never felt threatened or the least bit creeped out, it’s also good to know there’s full surveillance on at all times! Highly recommend!! Our family has been with them for years. Happy travels
Experience so far has been great! Very clean and had no problems with my first couple trips to my storage unit. A much better rate than my previous storage unit!!
This is a wonderful storage unit. It is clean, well secure, easy access and a great staff. We had the pleasure to work with Elisha. She was so welcoming and helped with all our questions. We highly recommend this company.
Great customer service
Staff is friendly and nice I guess, units are alright too... Thing that really pisses me off when i first got the unit it started around 220 a month... a while later all of a sudden its 240.... a while later again all of a sudden 265.... thankfully Im getting rid of the unit because now starting next month guess what... another 20 dollar price hike. Will never recommend this place and Im so happy to finally be able to get rid of the unit
I rent a 10x25 drive up unit. It is clean, no rust on the building, the entire grounds and building are kept up to an excellent standard. I can come and go by a security coded gate, and the staff are always ready to lend a hand. My door was hard to open, and the girls in the office came right around with a can of grease so my door slides easy for me. I am very happy with the service I get from this company.
April was great. She helped me pick out the perfect unit for me & my husband. She is super sweet and made me feel welcomed!
The facility is fantastic. I was greeted by Lee Stewart the store manager and he was very professional, courteous and made sure I was completely satisfied with my rental before leaving. I would highly rate this facility and and the staff! If your looking for a facility to rent from ask for Lee at Simply self storage!
What a great experience! Lidia was EXTREMELY friendly and made my storage worries disappear as she put me into the perfect unit. Very clean facilities with easy-to-use gate access. I will for sure use them again for my next rental needs, and will quickly refer anyone who asks for storage rental recommendations to Extra Space Storage of Palmetto. A++!Update: I am using Extra Space Storage in Palmetto once again, and the experience has been just as wonderful. Edward helped us out and was extremely thorough and personable throughout the whole time. I would recommend Extra Space Storage to anyone who asked.
Great staff and service
Lee and his team are awesome! They are always helpful and the units are always clean. I have 2 units there now and in the past have had up to 5. I have lived all over the country for work and had to store items in every state- they are the best by far!
Top of the line for self storage! Clean, dry, and well lit. The staff go out of their way to accommodate your needs. We had a unit on the second floor with air conditioning and a large elevator to move stuff with the provided moving carts. The prices are reasonable, and if you need an extra day or two, the staff is willing to prorate those days.
Always have great service at this location. The staff is really kind and helpful.
Scavengers is a wonderful place, soon as you walk in the door you were greeted with a smile and welcome to Scavengers. Thats what made me wanted to be a part of this Family, you feel like youre at home theres so many treasures to fine here theres a little of everything. What ever youre looking for come here first Im sure you will find your Treasures. The people that work here Michelle, Lee, and Zenise they are so sweet anytime you have a question you need help with something theyre always willing to help.
Today I came into the Palmetto Simply Storage scared.. not just that things are going wrong in my life and I have to move .. but that this place is nice and I feel like it gonna be a lot!!! As I walked in I was greeted by Lee the property manager.. I explained I was looking for somewhere to store my junk.. He’s very caring and professional... showed me a unit that was perfect for me!! It was clean and huge!! The price was right and right by the elevator!! I couldn’t ask for anything more.. Lee and Simply Self Storage turned a bad situation into a bearable situation.. Thank you so much!!!!
Super clean, very helpful and friendly!!! I would def recommend this place to anyone. Lee was the nice gentleman that helped me pick out my unit. He was patient and had all the answers to any questions I had. His customer service was top notch!!!!!!
Very good experience. Ive had a storage unit for a while now. Just am very pleased with the management team also.
The manager April was amazingly helpful, the environment was very welcoming, and the facility is nice and clean . No complaints at all .
OMG April is such an Amazing person! She made the process so easy plus she had such a great personality! Ask for April when you go in!
We had to reserve our storage unit from out of state and were very happy with the facility once we arrived.. The staff was so helpful and pleasant to deal with. The facility really is very clean and well supplied with carts to help you get your belongings to your storage unit.. just an all around wonderful experience.. Thank you Extra Space for being exactly what you claim to be.
Great place for storage! The facility is clean and affordable. April was very welcoming and helpful. Will recommend
Found Extra Space Storage online as I was moving to Palmetto and knew I would need some off site storage and Russell was so nice over the phone. I arrived and things went so smooth. The facility was clean and I felt very safe at it. Without a doubt, Extra Space Storage is the best storage facility I have ever used!
I cant say I have ever written a review for a storage place before, but hey there is a first time for everything and Extra Space Storage is THAT GOOD! They are the only place I visited that took the time to show me my options and did not try and force me into a larger unit. The facilities are immaculate and well lit which was important for me. The location is convenient and the staff is professional and friendly.If you need a place to store things, this is the place.
Ive driven by this location on many occasions and its always clean, well maintained and well lit at night. I like that the facility is surrounded by 6 fencing, video surveillance and secured entry/exit points.Lee (Office Manager) is extremely polite, professional and all around helpful. I highly recommend this company for all your storage needs.
Im very impressed with Extra Space Storage, unfortunately I moved out of the area. For a storage place, my expectations were not high but i was shocked to see how clean and safe I felt at this place. The employees are professional, nice and helpful. I would highly recommend this place to everyone looking for a storage place.
Really convenient for what ever you are trying to store. Plus its not to far off of i75. The Staff and facility is great with prices that match. Best storage place I ever had hands down.
Recently moved into the area, looking for a place to store my trailer. I happened to drive by simply self storage and decided to go in. Was greeted warmly by a very kind receptionist named Sue. She promptly asked me what I needed and began to look for a storage space for my trailer. She nervously drove me around in her cart looking for the space I needed. She promptly found one and asked me if that was to my liking. I stated yes and she took me back to the office area to start the paperwork. While taking the information she happen to tell me I resembled Carl Weathers from the Rocky movies. I began to tell her a story that Ive been telling for about 30 years now, and she kindly listened. She found exactly what I was looking for and her kindness and professionalism were a breath of fresh air in a day that had been full of frustration. Thanks to Sue and the other staff at simply storage my experience was a very easy five out of five stars, and would suggest using simply storage to all my new friends in Florida.
The facility is so clean and neat and the personnel are very friendly and professional. I highly recommend Simply Self Storage for all of your storage needs. And the storefront is very nice. It is a great shopping experience.
Very clean and Manager is friendly knowledgeable and very helpful!
Dealing with this business has been a most positive experience! Zenise has just been delightful. She knows the answer to all the problems we have had and handles them with a smile on her face. My daughter recommended Simply Self Storage as she and her husband have units there. We certainly cannot thank her enough. We have also had dealings with Lee and James. They have both been great! It has been a wonderful experience in a stressful time!
What a great experience we had with simply self storage. Lee was awesome!!! He was extremly helpful from start to finish. Thank you Lee for all your help.
Elisha set us up with a storage unit that was perfect for our needs. She was very friendly, courteous, and professional.
April is the best! Showed me around made this easy!