Went looking for a coffee bean grinder and got some great information from Blake. the coffee expert on staff. Lot to consider and he gave me some valuable tips. Ill go back after Ive done my homework.

Happy kitchen place!!! I love it !!!Found this glass container for 9.99 and my little one first kitchen tool😁😁😋we were soo happy!!😍

Great fun store to shop in. They also have cooking classes here too. Last time i was here they were teaching how to make crossiants . My fav.They have lots of great items . Pizza ovens. Knives and sharpenersCool baking products.

They have a good selection of Nespresso machines, knowledge to back it up, and theyre on Sale!

Great range of quality kitchen stuff and helpful and knowlegeable staff. Good place to browse for gifts.

Everyone in this store is so friendly, helpful, and knowledgeable. I highly recommend coming here for all of your kitchen needs. The cooking classes they have here are also wonderful. Worth every penny.

Everything you never knew existed for you kitchen and table. Need a wine decanter cleaning brush? Need a corn kernel remover? This is the place. Very helpful and friendly staff.

Not enough staff to help you. So really not better than amazon.

Tried to call this store multiple times. I guess the associates don’t want to be bothered. They just hangup the phone without picking the phone up.

Took a cooking class here with a work group. The staff is really friendly and helpful. If you have any culinary prowess, though, Id probably recommend skipping on the classes. Its a good way to spend time in a social/group capacity, but I wouldnt plan on gaining any new skills unless you opt for one of the knife skill style classes.

Very helpful in deciding which piece of equipment to buy, unfortunately once we made a decision the one we wanted, and were in fact directed to by the helpful sales assistant turned out to be out of stock. We could have gotten the floor model, without packaging...but that doesnt work for a gift!Otherwise, great store, we always love coming here.

Had the best experience in this store. Staff are friendly and knowledgeable.

Really neat class! Teaches from start to finish how to make 3 course meal. Easy to follow and the environment is laid back.

The store is great. My only complaint is the cooking classes. I learned how to make crab cakes. When it was time for us in thet class to taste them. Yuck. I was hoping to make some crab cakes my family that evening. We went to a restaurant instead.

I recently attended a cooking class with a large group of friends at the Sur La Table location in Palo Alto. The class was advertised to start at 7pm but due to the staff being short-handed and overall disorganization, it started about 15-20 minutes late.The night continued to slowly go downhill from there. The dish ended up taking close to 3 hours to complete when everything was said and done. It was a dish that in all likelihood, with proper organization and instruction, could have been completed in 45 minutes to an hour MAX. The overall mood in the room slowly began to erode. While everyone was upbeat and happy to be with good company in the beginning, after about an hour with little to zero progress being made it became clear this was going to be a long evening.The length aside, it was not a collaborate effort at all. There were no cooking stations for each person to contribute. There were long, long stretches of time in which 13-14 people were watching 1 person complete a medial task. The instructor even mentioned it was like “watching paint dry”. Rather than a festive environment it turned into a bunch of standing around and staring. 90-95% of everyone’s time was spent just sitting and listening to the instructor talk. There was a small table of crackers at the back of the room, but besides that there were no food options to tide any of the guests over. It was clear everyone in the room was starving/tired after a few hours into the operation. An individual in the party ENDED UP IN TEARS due to how hungry/frustrated she was. After nearly 3 hours of waiting, the food (which ended up being average to good) was an incredibly minuscule serving size. For the expensive cost of the class, it was a disproportional amount.I cook frequently with my girlfriend and it has turned into a fun hobby over the past few years. I was looking forward to learning new tricks & asking questions to improve certain techniques. I am a target audience to try cooking classes and was genuinely excited about attending. However, this experience at Sur La Table has ensured I won’t be attending any cooking classes in the near future. I strongly urge those to not attend unless you would like to have a frustrating, long, and dissatisfied evening.

Terrible. Couldnt find anything I was looking for, plus the staff was very condescending in tone. I was searching for a certain knife set only to be told that, the knife set of my choice isnt anything that a cook would use. and I suggest just using a elegant, more expensive set.. I felt demeaned and insulted for not being able to afford the higher priced set. definitely not visiting again.

The best place for kitchen staff ever. All brands and products available. Nothing you cannot fond here. They also organise cooking classes and have a nespresso shop inside.

Wonderful selection of cooking items but I mostly love the Nespresso corner. Every time I go in they make me feel good about my choices. Maybe it’s my timing but I have never had to wait for help with the coffee.

I took a cooking class here that was very informative and useful. Ive gotten kitchen stuff here too. I cant say if its a good price, but the staff is very helpful and respectful.

SLTs store managers in Palo Alto are completely at a loss on how to create a loyal customer base. When they should be bending over backwards to make people feel like it is worthwhile to drive to their store and pay a premium, instead they behave bureaucratically and do not make customers feel like SLT values patrons. Is this a corporate culture issue? If so, I wont be surprised if Amazon kills them off soon.

Great customer service from Brenda. The store in Los Gatos was not so helpful. But, found the Palo Alto store better organized and more helpful. Will come to this one going forward.

We all know its high class and pricey. It better be as great as it is for the prices.BTW they have nitrous (n2o) capsules at the counter if you ask

Great selection if you love to cook. They have gadgets I never even imagined (e.g., kale strippers; induction blenders; specialized tongs for those giant spherical ice cubes). The basics are first class (like WMF ball whisks), I mostly stick to those. Helpful and cheery staff.

Im very happy with this store. They take the time to know their customers. So every time I come in they recognize me.

This is a first rate company - I had a broken implement. They not only refunded the money but sent me a gift certificate. The San Francisco Ferry Building store staff were also most helpful.

Because I work there!

Nice variety of home stuff. A bug plus was the nespresso counter in the corner of the store

This place is amazing to browse and find cool stuff for the kitchen. I find it somewhat expensive so sometimes end up buying stuff on Amazon.

Fantastic selection of kitchen items. Whatever you need, they would have it!

I could easily spend an entire afternoon (and entire paycheck) in this store!

I took a macaroons baking class with friends. The price was OK, the teacher was nice but in the end I did not like the macaroons, they were too sweet.

Great selection of cooking items, but prices are a bit steep

I always enjoy coming here to browse but all of the things I want are very expensive.

Overpriced in most cases; better off going to a restaurant supply store.

Love this store, big selection of kitchen staff.

Small store but with a wide selection of products.Also offers classes.

High quality everything!

Nice selection of kitchenware

Simply excellent