I tried her first time vitality bowl Pisces Id rather make myself able of healthy foods easy because the manager doesnt even know how to train and theres four people there been there for a very long time they can do whatever they want be late anything you say you still dont get in trouble

Wait items can be long sometimes .Customer service can be improved. The person who took my order dint care to capture my name correctly. It was funny what she captured in the receipt - see photo.

Updated review: We arrived during the hours posted on Google and were told they were closed.However, the owner was very nice and responded to our review explaining that they had tried to update their hours but it wasnt working on Google and offered to remedy the issue.Very impressed with the service and doing her best to remedy the situation

Great smoothie. They could be a bit more friendly.

This is by far one of my favorite places! The couple that owns this restaurant is so sweet. They remember my name, my husbands name, and our food preferences. Their staff have clearly been trained and are very sweet and knowledgeable. A+ customer service!The food is great and reasonably priced. Everything Ive had is delicious.If you want real food thats wholesome, minimally processed, and makes you feel good, you should definitely stop by and order a smoothie, smoothie bowl, or panini. Go check them out!!

Awesome place for breakfast or dinner. People are nice and meals are so good

Bummer that this business changed their hours and didn’t bother updating them on any of the platforms that people use to discover or reference before going. Just wasted an hour of time driving here to see them closed at 7:05pm…

Love the food. Had to wait 43 minutes for a bowl when Zach the cashier said it would take 5-10. I was the only customer in the store when I came in. Ill phone in my order next time if I come back

Would’ve liked if they would have mentioned the rewards program before anything. The fact that they don’t put the customer first says something. I wasn’t able to record my purchase so it feels like money wasted.Other than that it was delicious. Wish it had more toppings quantity. Everything is very thin and on the top layer.

Good food. The bad thing is that I used to wait long for some associate to take my order eventhough they have seen me through the window and the cafe is just not pretty busy 😳

Just came in and the workers were nice but they said they were closing an hour earlier than they were online you need to update your website because we just drove 30 mins to get out here and you’re “closed at 7?”

I went to this place around 9 in morning and it was not crowded. But my I order of powernator took little over 8mins to prepare. The sales tax is included as part of the price. At least that was the case with my order.

Great service. Always delicious and healthy.

Never again. For the prices they charge...you would think their food would have more flavor. The panini was the WORST!

I came from my kids soccer game nd wanted to get something delicious and healthy and found this place.Ive never had açaí before and boy did I miss out!!I was so excited about the way they make it and the ingridians and had to thank the crew for such a delicious meal!the owner was kind enough to give us one free meal also.good place great music awesome fooddddd!

I had to wait over 20 minutes for my one bowl, and received no explanation or apology ..just a lot of attitude. I was made to feel like it was my fault the order took so long because I ordered spirulina in my bowl. Its fine if thats the case, but the girls working the morning of Feb 6th were very rude about it. I get it, they probably hate their job, but its just off-putting.

I love the options for different acai bowls! Great healthy option for lunch!

I went to this location wanting to get a smoothie during its hours. As I tried to go in, the inside was empty and locked. The workers seemed to have disappeared and no one was inside the shop.

Super delicious, healthy and vital 🍓

This place has good drinks and everything but it took them over 25 min to make a smoothy

Good bowls, but a bit expensive. They might need to hire more people because the service is pretty consistently slow. Expect to wait over 20 minutes for a bowl.

I love vitality bowls. Their server Julia is great! I forgot my password for their rewards app and she walked me through resetting it. Fantastic bowls and stellar service!

Wow!! First time having a vitality bowl. Had the nutty bowl and it was simply amazing! Friendly staff and awesome prices for the bay area! Will come again!

I have to say that I am extremely happy with recent changes this branch been through, I used to go there every once in a while for a quick energy boost in between my meetings, the place was nice but service could be slow at times, a few days ago I happened to pass by and noticed new management took over, the place seem to have a very chill and pleasant vibe.David the new manager is super friendly and a hard working young guy, everything moving fast and the branch looks like it got a new spirit.Super impressed!!!

The dessert bowl is delicious and not too sweet.

Its really good to know that they are restaurants where you can eat fresh food and with an excellent quality

Love this place. I work at Stanford and at our last event they hired VB Palo Alto to do the catering for them and ever since then I AM HOOKED!such delicious meals. This location is nice has awesome vibes good music and keeping me focused on my workAwesomenesss;)))))

Second Vitality Bowls I visit in the Bay Area. The bowls are always great and the eggnini is a good complement!

Great and quick team, wonderfull options!

There are kids running this restaurant. Usually this isnt bad but I didnt trust having them make my smoothie. The cashier looked at my as if shed never seen a black woman before.The smoothie was great. The cashier just felt really off.

The food is decent but a fairly straightforward bowl takes 25-40 minutes to prepare even when they are only moderately busy. The people who work here have no sense of urgency about preparing orders.

The bowls are excellent and the fact that everything is fresh makes it even better, very nice service

I stopped by for a post-workout smoothie - “The Hulk” - and while it was quite delicious, I don’t think it’s worth $9+The store was empty when I walked in, and I had to wait a little bit for someone to come out & greet me, from the kitchen area in the back. She wasn’t particularly friendly or helpful, but wasn’t ‘rude’ either.. just uninterested. The place looked nice and clean.Everything on the menu seemed pretty overpriced. I may still go back one more time just because I want to try one of their açaí bowls, but I’m certainly not gonna be a regular customer.

Excellent product. The place Is very nice

Service is very slow. Order took 30min to prepare

Interesting idea. It’s my first time to have this kind of (light) lunch. Ordered a vitality bowl with a panini (tip: $5.99 with the bowl) to be safe. The bowl is smoothie on bottom, granola in the middle, fruits on top, in a stainless steel bowl.

I had an awesome experience here today!I ordered the dragon bowlit came out. pretty fast and was super yummy!:)

Waited 45 minutes for a smoothie lol

I love going here. Great drinks and its always lively. They have a lot of games to choose from to play with friends and have a wide selection of drinks.

#1 VB location for sure!Im no stranger to vitality bowls and on lunch went to this location for the first time.fastest service ever and also I learned that I can get points on every order and then get 1 meal for free!!! (Thank you David the owner for letting me know)

This establishment is very clean, they play great uplifting music, the staff is friendly and helpful and their menu boasts of healthy food options.Excellent vegan options, juices, smoothies, paninis etc.So happy this place changed management it’s gotten its spirit back.

First time customer, was recommended the vitality bowl, was not disappointed. Staff were efficient, friendly and the bowl was great.

Nutty bowl with peanut butter drizzle

The bowls are delicious. Excelente attention

Really good juices and smoothies. I usually get them to go as the place itself is not really inviting. The air con is too high, sometimes the music is too loud too and the type of music you want to hear on a nightclub, not a juice place. The place just feels to cold, not just the temperature, but the atmosphere too

Great acai bowl spot in Palo Alto! I love that they serve them in metal bowls. Great presentation. Slightly on the pricier side, but definitely worth a try!

Best açai bowls in the Bay. Overpriced, but so is everywhere else. Nutty bowl is my favorite. Service is on the slower side but the people working there are very friendly.

Great way to start my Day Off!;)I love the loveabowl it has so many sweets and goodiesI was hooked to the screen too as they were showing my favorite show 🙈🙈🙈

Cleaner bathroom please. You must be using the same floor mop to clean the mirror which is quite dirty! Bathroom floor is also not cleaned well. This is a food place and I could not bring myself to drink the delicious smoothie after using your bathroom. This store is located to the so called affluent section in the Bay Area but the bathroom has a third world country restroom. If you could find a way to have the orders ready without long wait, that will be great.

I had the Vitality Bowls Bowl lolIt was amazing, nothing better on a sunny day then Acai!Awesome place very fast service and clean.

Went in around 1pm and after I ordered, I was told there was a 45 minute wait. Glad they told me before I paid. There were only a couple people in there so must have been online orders. Parking was somewhat difficult to find. Parked in the lot behind the restaurant.

A friend recommended that I try the available bowls at Vitality Bowls, and I can see why! I enjoyed their Tropical Bowl. It was fruity and filling!

It was okay with me, but not quite my style. The cold bowl of fruit wasnt well suited for a cold day. Perhaps a warm summers day when you have some time to kill would be a better choice for this place.

Shakes are nice, but why have tosts with cheese at a healthy place?

Oh so good. dont be scared off by all the healthy ingredients

I have to say from a few VB locations I’ve been in this one really stands out.I was doing my Saturday jogg and was craving acai with some granola. The service was super fast and friendly, music and crew gave out a fun vibe that made me want to stay in and eat instead of TA.They had Netflix running in the background and when I asked they gave me the remote and I could watch my favorite show.Great job on this location.Highly recommend!

Good healthy food but just too expensive. I would love to eat lunch here every day, but cant afford it.

Unusually long wait. Need more workers. The bowls are good, but it takes 30+ minutes to come to your table.

So delicious and Healty .... Thanks to Iris for make my smottie.... 😋😋😋

There arent many fast food-style places that serve healthy-feeling food, but this is one of them. Fast here means I receive one of the bowls 10-15 minutes after ordering--you can call ahead if youre in a rush. Prices seemed a bit high at first, and yet I still find myself coming back. Works well for take out. My only complaint is I wish they were open later, especially on weekends.

The juices my mother and I had were awesome.

This is a Sunday ritual:I take my kids and friends, order 7 bowls and smoothies and enjoy healthy food, good music & the tv keeps the kids accujpide:))Great spot for açaí bowls.

“Protein smoothie” has less protein than an egg for $10

This place is super clean, staff are always nice and smiley, good fresh ingredients and always a good vibe!

Smoothies taste worse and are more watery than before

Inconsistent portion sizes, the food is not bad but it doesnt match the price, service is a little off

How can you go wrong with acai bowls? Delish.

Vitality Bowls is terrific! Great variety. yummy and healthy!

The bowls are pretty good, but the service is always slow. Takes them forever, and they forget the orders. Avoid if you are in the rush.

An outlet set back by the incompetent owner and inconsistent loyalty program. Promotions and promises made by the Vitality franchise are often undelivered at this location, and the staff does not know or care.

Great customer service, very fast and delicious.

Wont be returningI went to this location a few years ago and remember being really disappointed. I cant remember why, but I knew I didnt like it. A few weeks ago hubbs and I went to the farmers market and didnt have breakfast, so we thought wed stop in and check it out again. They said they had just remodeled (looked the exact same to me) so I felt like Id give them another chance. Once again I was totally disappointed. Very expensive, even compared to Bare Bowls, and it just didnt taste that good. There were big frozen chunks in the middle of our bowl. The thing that topped it over to being really unsatisfying for me was the granola. I should have asked what kind of gluten free granola they use, but instead I just asked for gluten free instead (and I think they charge extra for it). What we got was a hopefully healthy smoothie bowl topped with sugary generic Trader Joes cereal! Yep, it was topped with panda puffs, corn flakes and puffed rice. It was so sugary and disgusting. I should have asked them to make one without granola. My husband ate it and I ate around it and tried to avoid it. What a joke, cereal instead of granola!!!! I mean, theres a health food store down the street and they can find some locally made, organic GF granola to feature in their store. Support a local business as a local business and cross promote each other. I cant believe we paid $18 for a bowl of cereal with some fruit under it. I will not be returning and Ill take my business back to Bare Bowls or just make one at home.

Fresh healthy food, Love it

Besides the açai bowls, they also have sandwiches and paninis, and great breakfast bowls that you can grab. Usually takes 10 minutes to prepare a bowl if youre grabbing it to go.

Fast and friendly!

It is good but way too expensive! And that is the reason for not getting more stars. Last time they forgot one order, not cool when you have four kids and one of them doesnt get his order and after waiting 10 minutes furthermore after everyone was served and you ask them and they forgot the order. It only happened once thats why they get three stars.

I usually dont write reviews but I belive good service should be recognized !the food was amazing, the crew was fast and nice!:)

I used to love their acai bowls and thought they were the best in the area. But they recently changed the recipe and now the bowls are all sugary granola and very little fruit/acai. No longer worth the rather high price. Very disappointed.

Delicious bowls, if not a bit over priced

Tasty fresh and open until 8

The food here wasnt really that great. Its basically just froyo with some gimmicky toppings. Definitely not worth the ~$10 that I paid for it.

Great food, great proportions, on the more expensive side, but really good

Nice tasty food

Fast and friendly service.

The fruit here always tastes fresh and they blend the bowls well. i like the nutty and green bowls

Their product is pretty amazing, but that place is not necessarily up to the standards of business that is striving to succeed. Like any other açaí bowl, they probably will be closing soon. They have random hours and when they are open they close down for staff breaks (there is such a thing as taking alternating breaks so you don’t have to shut down). My advise, go somewhere else!

I keep coming back here hoping itd get better each time but something is amiss. the acai wasnt sweet enough but it wasnt compensated by honey or agave or anything else. on the second go, i got the pumpkin smoothie expecting it to taste like pumpkin pie but it didnt even taste like pumpkin!

Açaí! This is really nice for summer, specially the bowls.

Delicious shakes but take a really long time to prepare. Like you-would-not-believe-it-can-take-that-long time...

I had the nutty bowl and it was delicious!

They always do such a. Good job here

Delicious, but somewhat overpriced and slightly pretentious.

This place is just amazing... Go here like every day!

Just opened mid July 2015! It is an acai bowl spot! One of the few in the area! They have a large selection of acai bowls, a selection of different smoothies, some panini sandwiches if you want something more filling, and even grilled cheese for the kids!If youre going there for the acai bowls for breakfast, the 20 oz should be enough for a single person. If you want to share i would recommend going for the larger size.You can add extras of any fruit for an additional cost or even replace any of the toppings with anything you wantWe had vitality bowl and the power bowl (which has broccoli!) Both were very good! The acai bowls are served in metal bowls which is pretty neat and sustainable if you eat in. If you take it to go it will be served in a paper bowl.They were a bit pricey Ill admit $9-$13 depending on size and choice, but i guess it makes sense for Palo Alto where things are a bit pricey. You can definitely get a cheaper bowl at a place like Nekter where they charge about a couple dollars less.Seating is a bit limited i think about 20 people can sit in the place, which makes sense because people are just in and out anyway. You may have to group tables for groups larger than 4But overall i enjoyed the bowl and the spot is a decent place to catchup with a few friends!Id come back to the place if Im in the area and craving an acai bowl!

The bowls are amazing!!! Tasty :)

Delicious alternative to frozen yoghurt, full of superfoods🚀

Tasty and healthy frozen bowls with fruits and nuts. A bit expensive, but worth it.

Way too expensive but apparently healthy

Good fresh juices and smoothies.

Love this❤ place always!