I had called to see if they carried a dc power jack replacement for my laptop, the guy who assisted me was very kind, and helpful, he wasnt sure about availability so he took my contact info and got back to me very quickly! Unfortunately it would have taken him a month or so to get the part I was looking for, though he was kind enough to tell me where to find them on ebay. Thank you for the help! I definitely recommend this shop, Very nice and helpful!
I went back today because I needed a new printer, mouse, ink & word processing system.I came back to this small local place for a few reasons. One of the biggest is he has REALLY GREAT PRICES!This is where and why you would want to shop for your computer needs not just a computer.When I bought my laptop Toby said, I installed the free word processor for you. Some people like it some don’t. Try it out before you just pay for the other.”Great advice, he saved me $150.00 that day. I did try the free word processing system. It’s nice, & works great if you don’t use it everyday for many different things. I can see where for some people it’s a great word processor.But, not for me! I took his advice used it, it didn’t fit my needs so I went back and bought the Microsoft.The printer. My opinion on printers is, what you pay for the ink is more important than the initial cost of the printer. Toby asked what I print and do I need a fax. I told him. I asked him How much for the ink?His price for comparable printers was less. Very reasonable price!The ink was about $20 less then for a different system somewhere else.The really good thing is he carries everything you need in the store there. So when I run low on ink I can just go to this store to get it. No hassles! Very simple.Toby is a very nice man. Great experience. I bought my first lap top here. He was very knowledgeable and polite.I wasn’t big on laptops, he took time and explained to me the best ways to have it work with my needs. Great computer store. He also does things like clear out the old computer and save what you want.I haven’t needed any repairs yet, I am sure when I do they will go smoothly.I believe in shopping at local small business. This computer store and it’s owners are the perfect example of why. You feel cared for here. Top notch service is what we need when it comes to computers 😁
Very simple and thorough explanation of the repairs and cost. Quick service and follow up. Will and have recommended them already. Polite and patient explanation to me who is not very computer savvy.
Extremely knowledgeable & helpful. Prices are very reasonable. Very happy a friend told me about this place. Traded in my old system for new. Very pleased.
Questionable prices. likely scamming older people. must wear mask to get scammed 😂
Been coming here for many years. They have always helped me make the best decisions on what to do for me (not whats most money for them). I value their honesty and integrity! Great place for computer help. I definitely reccomend them.
Had an awesome experience today with Chad! Super friendly, patient and knowledgeable. Unlike most places, Chad took the time to assess whether or not I needed their services before having me make a payment. I truly appreciated his integrity and will look forward to doing business with Computer Greeks in the future. :)
Didnt want to entertain trying to help me out suggested I go to Best buy. Told me that they are small Mom and Pop shop and that was why they could not even entertain my problem and I said I was from a small Mom and Pop shop too, got hung up on.Im not sure what else to say, Im sure that theyve helped people out, didnt even want to hear what my problem was.EDIT Thank you for clarifying. I will clarify the hang up, a lady told me our discussion was becoming circular and she was hanging up, good bye, in response to my saying I operate a mom/pop shop too. We all have bad days, and on this day, I had just spent 6 hours following advanced tutorials trying to solve my problem with Windows 10, and so I was a bit exasperated too. I try to keep my reviews honest, and to the point, hence the 3 stars, as I am sure you have helped tons of folks out there. Further, I guess it was probably my fault assuming you offer some tech help/advice at your store, so maybe I am to blame after all. Thank you much and take care.
Made pc worse then before I brought in to shop. Now a paper weight
Very helpful & informative
Always amazing experience when I come to this place. They made sure all my needs were met and my questions were answered. They have plenty of hand sanitizer, followed CDC guidelines as well as made sure I was satisfied with their service. I will keep coming back
We get all our computers fixed and maintain and up keep here ONLY..just a great staff and we have a great knowledge about how yall do the fixing of our computer systems
I have previously had work done on a laptop and just bought a new laptop from Computer Greeks. Excellent service. They take time to answer questions and explain whats going on.
Went to buy monitors from them the other day, Thought i needed a few converter cables to make sure I can connect them properly. Tobi went through each box to make sure that I didnt have to buy them. saved me money on connectors. Top level lad move that was!
Was visiting home from college when my computer blue screened and died. Computer Greeks were very transparent about what they had to do, potential costs, and a timeline. I got my laptop back in two days and it was in great working order. I’d recommend them to anyone in the area!
These guys are the best. They have repaired a computer for me in the past and there pricing is great. I just had them build gaming computer and it is awesome. You need a pilots license to fly this puppy. The price was fantastic as was and is the service. I would not go anywhere else.
Spotless, professional, timely. I have a custom Asus system and when I needed to have someone repair a failed water-cooling system I looked at several options. The big box companies have kids who have been raised on disposable game boys, attempting repairs and the idea of turning them loose just wasnt in the cards.However, our local business, Computer Greeks, has some professionals who were able to diagnose, repair and clean up my system in just a few days. The system runs well, is far cleaner than when I brought it to them and they take the time to listen, all with a sense of warmth and humor.If you want something more than a one size fits all approach come check these guys out.Be prepared to listen. They are not just out to sell, but give sensible low-key advice based on what you might need. I cant wait to turn them loose on my next project.I worked in IT a long time ago. All I can say is that any negative reviews on this site were written by people who didnt really see this shop for what it is, an asset to this community.
I wanted to replace my wifi card. They gave an alternative that was cheaper. The WiFi adapter works fine!
I had the pleasure of having Toby’s assistance today. He help me cut the cost on making a new purchase on a pc because I assume it was damaged. He was very knowledgeable & pleasant from the call to arrival. He also gave me a great tip on backing up files off my pc. Thanks again for everything!
Outstanding service. They dont rip you off. Been going there for years. Toby will entertain you as well as diagnose your problem. Love these guys. They are the Best!
These guys are great. They are extremely transparent with their work and are extremely good at their job. The quality of their work justifies that higher prices.
I went in to purchase a laptop, and besides purchasing a laptop with a solid state drive, I found a great buy on a HP Inkjet printer.This is the best non-big box computer store in the South Chicago suburban area and they have been in business for over 23 years.The staff are extremely knowledge and they specialize in PC hardware and service. Their services include building custom systems, such as gaming PCs, selling refurbished PCs, laptops, and peripherals, installation of software, virus removal, repair/upgrading of PCs and laptops, etc.Their refurbished PCs & laptops come with a 30 day warranty and are preloaded with the latest version of Windows and virus software, where appropriate.When you go in to purchase a used/refurbished PC/laptop, the staff first questions the customer as to what they want to do with the device and what software they plan to run. They then verify the hardware requirements for the software (if required) and then show the customer what devices they have available that meet the users requirements. You wont find this at a big box store or on the Internet.Their prices are extremely competitive and the customer winds up with a PC/laptop at a fraction of a new unit, and with better performance (faster processor, larger memory, &/or larger/faster/more reliable hard drive. Some units actually have solid state hard drives which mean faster boot time, fast response time, and higher reliability (no moving parts in the hard drive).From now on, this is the only computer store I will shop at for my future computer needs.
Always friendly and professional.
Quick turn around for a computer upgrade. The guys were very knowledgeable and had great customer service. Will definitely do business there again.
Brought a simple Acer Chromebook there to request a battery swap. They said it wasnt worth fixing and that I should just buy a new $200+ laptop rather than them possibly making the easiest buck ever by simply ordering a battery in installing it in place of the old one. They could have even charged me $20+ more than the parts & labor cost and I still would have paid it just to avoid the hassle of having to do it myself but apparently the concept that I had a perfectly good computer aside from the battery was beyond them and that I should just pay 5 times more like I just have money to throw in the garbage.
They helped me with a laptop charging issue. I thought they needed th o replace the charging port. But the gentleman behind the counter tried another charger and it worked. The charging port is loose but still works. Saved me over a $100. Great place.
I solely went to this store because I talk to a nice woman that answered their phone and asked if they recycled old electronics. I though it would be expensive however they told me that they charge a small fee for only printers, old televisions, and computer monitors.When I arrived, a gentleman with a long ZZ-Top beard directed me to the back of the store where they took everything which was a lot including old computers, gaming consoles, all types of cords including old Christmas lights, a printer, etc. They took everything but a 50” plus tv because their store was not able big enough to accommodate it. They also destroyed hard drives with personnel information. All in all, I cleaned out a good section of my basement and they only ended charging me $5 for a printer that I recycled.*if you have a lot of stuff to recycle, I’d call first before taking to make sure they have room. And also ask weather they accept all of your items you would like recycled.
Great job. They fixed my computer in a few days and gave me for free several nice programs that were upgraded programs I had on the computer. Price was reasonable when you compare it to the vary low quality of work by the Geek Squad at Best Buy. I took it to Best Buy first and they charged me $50 and then didnt fix the problem. The people are vary nice and helpful.
GREAT! I love the guys there. They work around your budget, explain things to help you keep viruses off your computer, and are super nice to even your kids. No matter what age
Been working with these guys for years (15+). Courtesy, honesty, trust. I always leave knowing I got the straight story. If your system isnt worth fixing, they will tell you, nice! If it is worth it, turn-around time and pricing are more than reasonable.
Fantastic place to deal with. So far have dealt with Computer Greeks 2 times, each time was hassle free. These folks take as much time with you as you need, you never feel rushed or pressured to buy anything. They will take the time to answer all your questions and are very laid back. No upselling at all, and if something is more then you need they will tell you so you dont waste money on unnecessary things.
I have always found the folks at Computer Greeks to be very knowledgeable and helpful. Unlike the big box stores, they know who we are and are always willing to help us with questions and products. The service is exceptional!
Great set of guys, love there work.
Phil and Toby were great! They know their business... diagnosed the trouble with my laptop in no time and serviced it just as fast at any even more incredible price. I look forward to doing business with them again.
We have been going here for over 10 years. Their advice and service has saved us grief and money. Fast turnaround with no hype.
Computer Greeks located in Palos Heights has proven to be an amazing local resource for Remtex Inc. The staff is extremely knowledgeable and very responsive in servicing our company computers. Whether providing scheduled routine cleaning and upgrading services or emergency computer repairs when requested, their assistance has been exceptional.
Been doing business with them for awhile. Smart people. Good pricing. They answer all your questions. Even the stupid ones. Im not very computer smart and they help meThey answer questions over the phone too. Will continue to do business with them.
Your kindness to my 11 year old son was above and beyond! Thank you for encouraging his love of computers and technology!
Very unprofessional... smh
Great guys, Very helpful and they dont rip you off.Good deals on PCs laptops too.
Do not bother trying to sell anything to these guys, first I take a perfectly good printer and they tell me that they cant buy it because it did not have ink, Then I take 2 computers there to sell. first off I waited close to 30 minutes befroe someone even saw me. So then they tell me one is not worth buying, and the other they have to look at, so I waited 3 weeks and went in myself, and then they tell me that the other one is not worth anything either. and you are better off going to best buy or a different computer shop to get your computer fixed, they are really expensive.
Helped out with everything i asked for.
Fixed my laptop nice
Great customer service. Honest business.
My wife and I have been coming to the Greeks since 98, love their service and pricing weve purchased multiple computers even referring family and friends. Toby is great.
Awesome deals great prices amazing customer service!
Knowledgeable and helpful. Pricing is on point. Keep you updated with the status of your request and dont try to upsell you, if they have suggestions they inform you about them leaving the decision to the customer
I guess don’t go for hardware problems they couldn’t help me fix my hdmi on my laptop.If you need help with windows maybe they can help you.
These Guys are great!, I bought a computer from Toby and it was well priced, loaded with a lot of features and he is very smart about the equipment and software. This is a family owned computer business who has been trusted in the community for years. Go see him!!!
RE: HADLEY CANINEDont often do this review thing, but I was in Computer Greeks the same time this guy was trying to sell his memory.Long story short- the ram he was selling was low grade crap, the ram they were selling was Crucial.Somehow he wanted to get retail price on used ram and not pay retail price on new ram.The old guy behind they counter gave him good tips and told him about free programs to test the ram.The guy was too busy being a smart ass to listen to what the counter guy was saying.His loss.
I have worked with Phil and Toby at Computer Greeks for over 20 years. Great prices and master grade system builds and customer service.
A little pricey and some of their used systems arent the best.
Not going to be flashy. If your computer is broken, this is the only place you want it going. If you need an answer or obscure part, they will have it or point you in right direction. I have been a customer of these guys for twenty years, and no matter how far away I move, I make the drive. My computer is in their shop right now. In my past I worked at both geek squad and Rex Service in worth, skill wise, these guys win hands down.
Going there for years, always honest and doesnt try to sell stuff you need. Watch for coupons.
Worst shop everThey charge lot of money for small repairsNot recommended
Love these guys and have for years. Very reliable and highly recommend.
I have been going to these guyz for years, since I brought our 1st 5 1/4 floppy disk computer in to be updated to a 3 1/4....LOL They are very friendly, knowledgeable and I always trust their judgement.
Great experience
I love it here best computers and laptops
Very knowledgeable with excellent prices and service.
Very helpful and they know alot about electronics
Knowledgeable but not friendly, even after years of business.
Honest, fair prices, and always willing to help with the easiest of minor problems
Insanely overpriced, the person I spoke to was either intentionally trying to scam me, or was just dangerously incompetent. Either way, avoid this place at all costs.After upgrading a PC for my sister, we ended up with some extra RAM that didnt fit in hers, so she let me use it in my PC instead. Unfortunately, while my PC had the correct slots for the RAM (both support DDR3), the PC only supported up to DDR3 1333MHz, while the RAM from my sister was DDR 1600MHz, so I went into Computer Greeks to ask about if I could trade in the RAM I had for something of the same size, but slightly slower that my PC could deal with.They were eager to perform the trade, and would even install it for free! Unfortunately, their prices were absurd. The RAM I had can be sold on ebay for around $40, and the RAM I was hoping to trade in for around $45. On the other hand, they offered me $20 for my RAM (half its value), and were looking to charge $90 for the RAM I was buying (twice its value). While I was expecting to pay something like $5 minimum, maybe something closer to $10-15, the $70 they were asking for was insane.For the prices they were asking for the trade-in, I could have literally THROWN AWAY the memory I had, and bought it brand new off Amazon, Newegg, or any other reputable dealers and still come out far ahead of what he was asking for.When he realised I wasnt remotely interested in getting ripped off, he started trying to intimidate me into getting ripped off with some non-sense doomsday scenarios about how I could lose everything on my computer if my RAM fails, not realising or not wanting to admit that everything in RAM is already lost every time your computer is turned off.
They were helpful with my query.
Very professional employees as well as knowledgeable
These guys know computers!
Toby is always awesome!
Good customer service
Fast and expert service!
Who in their right mind pays these kinds of prices?
Very knowable!
Very knowledgeable and helpful!
Did the job for me
Great service
Quick service
A++++